Customer Testimonials
Appreciated that they listened to what we were saying and answered questions. They found a car that met the features that we wanted and did not try to sell us a car that we did not like.
Sai and Craig did a great job of taking care of me. The whole team was on point. They listened to my concerns and offered a fair value for my trade in. They were willing to work with me on the vehicle I was purchasing as well.
Very easy buying experience. Salesman Adam was terrific to work with and seemed receptive to my needs.
Dave Ware is a wonderful advocate for a buyer at BMW of West St. Louis. He was readily available, knowledgeable, professional, and a lot of fun to work with. Buying a car can and should be a great experience and Dave made it so for us. This was our first transaction with Dave but we will certainly be in touch with him for our next purchase! We highly recommend Dave.
We had a very pleasant experience buying our new 2025 Sportage from Suntrup Kia. Melissa was fabulous as our Sales Person, she was friendly and genuinely cared about what we wanted for our new car. BJ handled our financing and that process was smooth. Dave was also super friendly and respectful of what we wanted. Overall best car buying experience with a dealer, and Capital One Auto Navigator buying service was a great tool for us!
This is a Wonderful Place to go buy your Kia Vehicle. Sheridan Wright and the Staff will assist you every step of the way. Enis Junuzovic kindly helped out. Thank You Sheridan!
That all team is Honest , polite, understanding, attentive, patient, helpful, wise, respectful, genuine, welcoming, trustworthy
This was the best experience we have ever had in purchasing a car. Thank you Mike Meyer and Jill Schellhase.
I haven't ever had a more pleasant car buying experience than I had with Grayson! From the moment I arrived, I was made to feel welcomed and a part of the family. I chose BMW of West Saint Louis because it was a family owned dealership, and they did not disappoint. I was treated fantastically throughout my experience by everyone involved, the owner came over to check on my experience, and Grayson was extremely professional for the entire day. She answered all of my questions, and she never hesitated to get keys to let me look in a car ...
Kyle was extremely kind and helpful during our car buying process! He listened to all our wants and needs and made it happen! Thank you!
I was treated like family. It wasn't about the sale for Beth. It was about getting me in the right car. I will be recommending Beth to anyone looking for a car.
Moe was very friendly, helpful and professional! Moe and his team made the process of buying easy and fast! I would highly recommend him!
Carter was very easy to talk to and answered every question, even though I had a million of them. He went into the rain and sacrificed dry socks to send me a video of the car I inquired about and ended up purchasing. He was great to work with! Kati is also an awesome asset to the team, she was very compassionate and never talked above my head when helping me with the finance part of the process.
Kyle was professional courteous and most helpful in getting us into a couple new cars. I would recommend him and his team at SUNTRUP to anyone. Thank you again for the help. We love the cars.
Everyone at the dealership was incredibly nice and helped me find my perfect car. I appreciate your patience to help me!
Kyle was great to work with: knowledgeable, open, answering all of our questions, never pushy or overbearing. We're very happy with our purchase from Kyle and Suntrup Hyundai.
Andy has been a great partner with our company whether it be the simplicity of purchasing, finding the vehicles we are looking for and communicating promptly at al times. We certainly appreciate Andy and the Suntrup team for assisting in our vehicle needs!
Very friendly staff, a wide variety of hyundai vehicles and some other domestic vehicles. They were able to get me in the vehicle I chose, and got me with the right warranty I wanted! I will definitely be refering them to more of my family and friends looking for a new vehicle!
Jada was a pleasure to deal with. Was very knowledgeable and provided all the info I needed to help me in my car buying journey.
Everyone is super nice and friendly! Caleb was helpful and knowledgeable. The whole process went smoothly. I’ll definitely be back for my next car!
The atmosphere in here is amazing, everyone gets along i totally would recommend coming here. My Salesman was awesome i love it.
Awesome experience on our first BMW purchase! The full transparency, integrity and honesty of the Suntrup team was a breath of fresh air. This was the ultimate car buying experience without a doubt. I can honestly say that this was the first time an owner has ever looked me in the eye, shook my hand and said thank you with full sincerity. I appreciate what this group of fine humans did to make my car buying experience one I will never forget. They have my business for life.
Friendly staff! Both sales person and financier were very helpful with the whole process. Definitely a great dealership to come too to buy a car.
I had a great experience car shopping at Suntrup Hyundai! Was greeted immediately and taken great care of by Carter Yager. He was kind, thorough, knowledgeable & offered a zero pressure buying experience. When Carter was out, the great service continued with Andy Gildehaus, who worked around my schedule to make things happen. Will look forward to being part of the Suntrup family for many years to come. Thank you both!
Andy was a great person to work with. He helped us find the right car for the price range we were looking for. Would highly recommended!
Amazing guy - he was listening carefully to my needs for a car and he successfully fulfilled my wish!
Driving through St. Louis halfway through a 12 hour trip. We had a tire blow out on a Sunday evening, they got us in first thing Monday morning and got us back on the road super quickly so we could get on our way home. So thankful for all of the service staff and their help!
Can't even say enough about Grayson! Easiest buying experience ever. She was a joy to work with and will always go back to Suntrup.
This is the fifth car I’ve purchased from BMW of West St. Louis, and every time the experience is top-notch. From the moment you walk in, they make the car-buying process seamless and enjoyable. Dave Ware is fantastic, treating us like family every time. Craig, the owner, personally greets customers, and Bob in finance closes deals without any pressure. Test drives are easy, and the entire team truly values their customers. If you want a dealership that gets it right, this is the place to go.
Wonderful experience with Moe, he worked so hard on trying to get me on the payment I wanted. I did go a trim down but I was mostly worried about payment wise I still got the car I wanted.
We have been working with Caleb for several of our car purchases. He is is very fair and personable, we would recommend asking for Caleb to assist you with your next car purchase.
Always the best and they treat me good, my 5th car from them. I would definitely recommend them
Easiest car buying experience yet. Andy was great to work with, got us exactly what we needed. There was no stress working with Andy and Suntrup Hyundai. Highly recommend them.
Very kind and helped me get my dream car. This was the best car buying experience!
Pleasant experience and I'm thrilled with the new truck will likely recommend to others
He made a very stressful decision pleasant and was helpful the entire time.fantastic service!
James is the exact salesperson you want to deal with. He made everything easy, he dealt with my indecisiveness, and made the whole process smooth. You go to Kia Suntrup, make sure to ask for James!
They have a huge selection that can all of your needs. And they didn’t play with pricing. After doing some homework on the car I wanted I realized there was no point in trying to negotiate.
I didn’t even buy a car but Anes and Maria were super patient and helpful and I highly recommend them. No pressure, helpful and professional. I will definitely go back when I am ready to buy a car!
Great experience with Caleb. Very patient and not pushy. I would recommend him to friends and family.
Great experience from start to finish. Amazing communication. Would recommend working with Brandon to anyone.
BMW of West St. Louis goes above and beyond helping customers find the right car at the best price!
My family and I have purchased several vehicles from Caleb Sturgeon at Suntrup. We have never had a bad experience. Always recommend Caleb to friends in the market for a new vehicle.
We’ve always had good experiences with Suntrup Hyundai. Caleb is our go to salesman. He’s great! We’ve been Suntrup customers since 2002. We are always treated with respect and honesty.
They had a great selection of M cars and were actually referred by another St. Louis dealer! Before I even walked in, I was approached by Mitchell, my client advisor. He was very knowledgeable about the car I was looking for and followed up with a proposal same day. There was no pressure at all, from the sales process through the paperwork. Best experience purchasing a new car that I've had so far. I would highly recommend working with Mitchell and this dealership.
Sydney was a pleasure to work with. She listened to what I was looking for, talked through my options with me, and I didn’t feel any pressure throughout the entire process. She was extremely helpful and I highly recommend!
We couldn’t have had a better person to help us in purchasing a new car. Andy was very professional yet kind in assisting us. We will highly recommend him to all of our family and friends. Rhonda Straub
Had a very good experience with Wendy Osterman and BMW of West St. Louis. Made an inquiry online, got a call to schedule a test drive. Liked the car so asked for an offer. They were very competitive on price. Great communication throughout without being overbearing. Wendy was super responsive and had a warm personality. Buying a car can be an unpleasant experience, and working with some dealers can leave a bad taste in your mouth. Definitely not the case for me with this transaction. I feel comfortable recommending that you consider BMW of West St. Louis if you're ...
As a first time car purchaser, this was the easiest and best experience I could have asked for. Everyone was so professional, helpful, and kind to work with.
Sydney was an absolute pleasure to work with throughout the entire car-buying process. She was not only pleasant and friendly but also made everything feel effortless. Sydney took the time to listen to my needs, was incredibly accommodating, and made sure I found the perfect vehicle that checked all my boxes. I really appreciated how she simplified everything and took the stress out of the process. I highly recommend Sydney if you're looking for a professional and enjoyable car-buying experience!
Very helpful and very informative and patient. Worked with me and tried their best to get me a bang for my buck and I’m very pleased. Thank you!!!
This was a great experience.. Thank you. You gave me a good price on my trade in
Excellent and very professional service by Aaron. Would highly recommend your dealership and sales staff. Thank you
I’ve bought and traded at least 5 cars with Suntrup and have always been treated perfectly!
For those who didn’t want to read my novel that I posted earlier here’s the shorter version. Purchasing a vehicle from Suntrup BMW West St. Louis was like no other car buying experience I have ever had and I am 63. You can check off all of the customer service buzz words: Professional, Friendly, Personable, and Customer oriented. All of that and more. Just a great overall. Experience. Mitchell Cain was my salesman and when I first met him I thought “he’s kind of young”. Don’t be fooled by Mitchell’s age however as he was one ...
For years my wife and I have been looking to purchase a BMW X7 at a local dealership less than 5 miles from my house. We stopped in several times over the years but were pretty much ignored y them and they never called us once. We decide to contact the 3 BMW dealerships in St. Louis which is about 50 miles away. Only Suntrup West St. Louis BMW called us back. We saw a 2023 X7 on their website we wanted. Unfortunately it had a deposit from another buyer. but they would search for us. Just 2 days later Mitchell Cain called me and ...
The process was easy. We found the car we wanted and we love it. I would recommend anyone to shop for a new vehicle at Suntrup Kia.
Thoughtful people that listen to their customers needs. The buying experience was easy and painless
Great experience.. Katherine was awesome , very helpful and knowledgeable.. the deal went fast and. Smooth
Andy was very respectful and understanding of my needs when purchasing a new car. with that being said he was still able to get me in my dream car !! Suntrup hyundai was the first dealership i went into that did not make me feel pressured to leave with a car, they answered all of my questions and concerns.
Easiest dealership experience we have ever had!! We found a car online and called to make sure it was available, the woman who answered the phone was very pleasant and informative. While on our way to the dealership we received a video of the car which we thought was a very nice gesture. Our salesman Anes was fantastic. We were given clear upfront information about the car and the history behind it. He worked with us with any questions and to get us a good deal. That is where we meet the sales Manager Linzie. He worked with us on ...
The buying experience for a 2024 Kia Telluride was wonderful. Sheridan Wright was our sales associate and did a great job showing us options and explaining everything. Our interactions with finance and service departments were very pleasant.
Craig was great. Experience from start to finish was above and beyond. Would most definitely recommend.
This process was so quick and easy! Andy and Kyle got me into my 2025 Hyundai Palisade so quick. I was given a good amount of time to walk through the new features and ask questions. Highly recommend them?
Brandon Giganti is excellent. Easy to work with, Friendly, Knowledgeable, Responsive. Just super super helpful.
Our salesman, James was amazing he found us exactly what we wanted.
Andy is the best. What a great asset that this location has we’ve could’ve gone to the Saint Charles location or even the Wentzville location but chose to drive the distance to see him. Top-notch sales person says it like it is nothing hidden give this man a raise.!!!
This is the 7th Hyundai that we have purchased from Andy. 5 from a previous dealership, but our business followed him. He found me the vehicle that I wanted and even delivered it to me. Suntrup handled all the finance stuff online and then called to go over everything. It was a fast, easy, and painless process! Did I mention how much I'm loving my 2025 Tucson!
Andy and Carter are simply amazing. Andy showed me all the vehicles I was interested in and helped me make an informed decision. I ended up trading in my sonata and picked up a palisade. Andy ensured that the transition to a palisade was better smooth and gave me an amazing deal on my financing apr as well.
Great service and a good deal, I would buy from this dealership again. I love my new car.
Excellent customer service! Time consideration was important. Very professional! Our sales rep was Jada. She was informative and attentive thru the entire experience. She found us a vehicle and provided exceptional service. Would highly recommend Jada and BMW of West St. Louis!
I really appreciate Kenan and his customer service. He was friendly and really knew his stuff. We had a lot of questions and he was able to answer pretty much all of them quickly and what he didn’t know right away, he found out for us. Even after buying the car, I have had a few questions and he was quick and friendly, which is really important to me. We have bought a lot of cars over the years and talked to even more sales reps. He’s the best person I’ve dealt with.
Grayson was the so great to lease a car from. She was not pushy at all. She would do anything that you would ask her to do and she always in a timely manner would return phone calls and or texts. She is very friendly and she knows anything that you would ask about the car you were looking at. The best thing about Grayson is that she always has a smile on her face and makes you feel very welcomed. I highly suggest asking for Grayson for your next lease or purchase at West County BMW.
Aaron was awesome! From the first day I met him to talk models and test drive an couple until I picked up the car a dew days later. Aaron was knowledgeable, friendly and so patient. His knowledge of the vehicles helped solidify my design on what to purchase. I picked the Rogue platinum edition. His advice on color was spot on! We took the time in the vehicle, going over features and I know if I have any questions he is just a text or opine call away!
I recently purchased a vehicle and the entire experience was outstanding. I have purchased numerous automobiles in my lifetime and this experience was far superior to any other. Jada was a pleasure to work with as I found her honesty, transparency, patience, and effort before during and after the purchase/sale, refreshing. The management team was equally impressive, offering transparent pricing and working with me to get the best deal possible. It’s clear that the leadership fosters a culture of excellence, as the entire staff was professional and friendly. I highly recommend this dealership for anyone looking for a ...
He was really polite and cool guy, he tried his best to sell the car in a good way ı really liked it
Great Experience, Brian was Extremely helpful throughout the Buying process. Will definitely recommend to friends and associates
James and Dzenis were so helpful in our leasing process of the KiaEV9. They helped us learn more about the car and the financing options, and they were honest, sincere, and professional. We also appreciate BJ who helped us at the end with the paperwork. They made a process which can sometimes feel complicated straightforward and efficient.
Seemed relaxed and low pressure. They worked hard to get our interest rate where we wanted it.
James was amazing and worked to get us where we needed to be price wise! Tony in finance was great!
One of the best and easiest car purchases I’ve ever made. Told Brian what I wanted, and he delivered exactly that
Everyone was very nice and friendly. I really appreciate them. Awesome team. I will refer them to everyone. They made My experience wonderful. They have big hearts from sales manager(Steve) to the salesman (Kenan) and finance manager(Jill). I love you guys 😉
This is the 2 ND car I've bought from them always so fast and easy!
James was awesome. Noticed us even when he was with another customer and made us all feel important. He was very patient with our needs and our wants to not just make a sale but put us in the right vehicle for our family. He was great with the financing completion as well. We highly recommend working with James.
Great experience with BMW of West St. Louis. Anes in sales was very helpful and knowledgeable in choosing the right 840i with the specifications I wanted. He got the order into BMW quickly, kept me fully informed during build and shipping. When it arrived he was there to help with tinted windows and some other finishing details before I picked it up. When I arrived to take it home, he was there to get me going with the new car off the lot. He’s also very friendly and personable. Armin in finance had all the paperwork ready when I ...
I came in knowing what I wanted and they got me in and out quickly.
Just as I was getting to leave Suntrup Dylan found me a Jeep that just came in! I couldn’t afford a payment, so Dylan made an even trade! I never thought that would happen! Praise the Lord! My family and friends have bought about 13 vehicles from Butler Chevrolet! Haven’t been happy with them lately! It’s time for a change!! Thanks
Great to work with. No nonsense guy who goes out of his way to get you the car that you want. I just bought my 4th car from him.
Fast Efficient Friendly Professional Moe was a fantastic salesman. He didn’t rush me in my decision and was very informative about telling me about my car choices! Moe made buying a car an easy experience! Highly recommend Moe!
Now was unbelievably helpful, upbeat, and willing to do whatever we said we needed. I highly recommend him.
They were all very knowledgeable and professional, not aggressive or pushy. Wendy, Was delightful, as well as the sales manager, who was very gracious and appreciative of our business
This dealership and sales person truly were awesome they were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dealership and both salesmen to anyone! Best experience I have had at a dealership!
Very easy to work with and accommodating when the timing got too late to finish all the paperwork
It was a very easy process buying my new car. Salesman was awesome and very informative. Financing went smooth and warranties were explained in detail. From start to end very impressed.
Great experience with BMW of West St. Louis, Craig Suntrup Jr and everyone else I worked with during my purchase. Worked with me to find a 2024 vehicle to meet my needs, made excellent recommendation regarding a stealth hitch to accommodate a bike rack. Very straight forward and easy to do business with. This is my 2nd purchase from BMW of West St. Louis. They have handled all my service on the first purchase and I have found their service team first rate as well.
Friendly and helpful dealership.
Jada was a pleasure to work with. She was responsive and went above and beyond for me. Supportive through the entire process.
Friendly and easy to work with. Aaron and Jake were great to work with and made the buying experience go smoothly
This dealership, by far, is the best one that I have ever dealt with. We were so pleased with the way every part of the deal was handled! The staff was super helpful and gave attention to every detail. John went above and beyond to help us in every way. He is definitely at the top of the salesman leader board. Jill also did her best to make sure we understood every aspect of the warranties that are available to us. So glad we make the 2 hour drive to do business with this dealership. We will definitely spread the word ...
He is the best agent I have ever met! He has been so kind and very good in giving us every details and informations about nissan kicks. He answered every questions that we had and very patient with us. I have not driven nissan before so I do not know anything about it, but John helped us and made it possible to bring it home! I was so thankful that he approached us first when we came inside the dealership. Nissan has the best agent and I would totally recommend this place and John to everyone who wanted to purchase ...
Appreciated that they listened to what we were saying and answered questions. They found a car that met the features that we wanted and did not try to sell us a car that we did not like.
Sai and Craig did a great job of taking care of me. The whole team was on point. They listened to my concerns and offered a fair value for my trade in. They were willing to work with me on the vehicle I was purchasing as well.
Very easy buying experience. Salesman Adam was terrific to work with and seemed receptive to my needs.
Dave Ware is a wonderful advocate for a buyer at BMW of West St. Louis. He was readily available, knowledgeable, professional, and a lot of fun to work with. Buying a car can and should be a great experience and Dave made it so for us. This was our first transaction with Dave but we will certainly be in touch with him for our next purchase! We highly recommend Dave.
We had a very pleasant experience buying our new 2025 Sportage from Suntrup Kia. Melissa was fabulous as our Sales Person, she was friendly and genuinely cared about what we wanted for our new car. BJ handled our financing and that process was smooth. Dave was also super friendly and respectful of what we wanted. Overall best car buying experience with a dealer, and Capital One Auto Navigator buying service was a great tool for us!
This is a Wonderful Place to go buy your Kia Vehicle. Sheridan Wright and the Staff will assist you every step of the way. Enis Junuzovic kindly helped out. Thank You Sheridan!
That all team is Honest , polite, understanding, attentive, patient, helpful, wise, respectful, genuine, welcoming, trustworthy
This was the best experience we have ever had in purchasing a car. Thank you Mike Meyer and Jill Schellhase.
I haven't ever had a more pleasant car buying experience than I had with Grayson! From the moment I arrived, I was made to feel welcomed and a part of the family. I chose BMW of West Saint Louis because it was a family owned dealership, and they did not disappoint. I was treated fantastically throughout my experience by everyone involved, the owner came over to check on my experience, and Grayson was extremely professional for the entire day. She answered all of my questions, and she never hesitated to get keys to let me look in a car ...
Kyle was extremely kind and helpful during our car buying process! He listened to all our wants and needs and made it happen! Thank you!
I was treated like family. It wasn't about the sale for Beth. It was about getting me in the right car. I will be recommending Beth to anyone looking for a car.
Moe was very friendly, helpful and professional! Moe and his team made the process of buying easy and fast! I would highly recommend him!
Carter was very easy to talk to and answered every question, even though I had a million of them. He went into the rain and sacrificed dry socks to send me a video of the car I inquired about and ended up purchasing. He was great to work with! Kati is also an awesome asset to the team, she was very compassionate and never talked above my head when helping me with the finance part of the process.
Kyle was professional courteous and most helpful in getting us into a couple new cars. I would recommend him and his team at SUNTRUP to anyone. Thank you again for the help. We love the cars.
Everyone at the dealership was incredibly nice and helped me find my perfect car. I appreciate your patience to help me!
Kyle was great to work with: knowledgeable, open, answering all of our questions, never pushy or overbearing. We're very happy with our purchase from Kyle and Suntrup Hyundai.
Andy has been a great partner with our company whether it be the simplicity of purchasing, finding the vehicles we are looking for and communicating promptly at al times. We certainly appreciate Andy and the Suntrup team for assisting in our vehicle needs!
Very friendly staff, a wide variety of hyundai vehicles and some other domestic vehicles. They were able to get me in the vehicle I chose, and got me with the right warranty I wanted! I will definitely be refering them to more of my family and friends looking for a new vehicle!
Jada was a pleasure to deal with. Was very knowledgeable and provided all the info I needed to help me in my car buying journey.
Everyone is super nice and friendly! Caleb was helpful and knowledgeable. The whole process went smoothly. I’ll definitely be back for my next car!
The atmosphere in here is amazing, everyone gets along i totally would recommend coming here. My Salesman was awesome i love it.
Awesome experience on our first BMW purchase! The full transparency, integrity and honesty of the Suntrup team was a breath of fresh air. This was the ultimate car buying experience without a doubt. I can honestly say that this was the first time an owner has ever looked me in the eye, shook my hand and said thank you with full sincerity. I appreciate what this group of fine humans did to make my car buying experience one I will never forget. They have my business for life.
Friendly staff! Both sales person and financier were very helpful with the whole process. Definitely a great dealership to come too to buy a car.
I had a great experience car shopping at Suntrup Hyundai! Was greeted immediately and taken great care of by Carter Yager. He was kind, thorough, knowledgeable & offered a zero pressure buying experience. When Carter was out, the great service continued with Andy Gildehaus, who worked around my schedule to make things happen. Will look forward to being part of the Suntrup family for many years to come. Thank you both!
Andy was a great person to work with. He helped us find the right car for the price range we were looking for. Would highly recommended!
Amazing guy - he was listening carefully to my needs for a car and he successfully fulfilled my wish!
Driving through St. Louis halfway through a 12 hour trip. We had a tire blow out on a Sunday evening, they got us in first thing Monday morning and got us back on the road super quickly so we could get on our way home. So thankful for all of the service staff and their help!
Can't even say enough about Grayson! Easiest buying experience ever. She was a joy to work with and will always go back to Suntrup.
This is the fifth car I’ve purchased from BMW of West St. Louis, and every time the experience is top-notch. From the moment you walk in, they make the car-buying process seamless and enjoyable. Dave Ware is fantastic, treating us like family every time. Craig, the owner, personally greets customers, and Bob in finance closes deals without any pressure. Test drives are easy, and the entire team truly values their customers. If you want a dealership that gets it right, this is the place to go.
Wonderful experience with Moe, he worked so hard on trying to get me on the payment I wanted. I did go a trim down but I was mostly worried about payment wise I still got the car I wanted.
We have been working with Caleb for several of our car purchases. He is is very fair and personable, we would recommend asking for Caleb to assist you with your next car purchase.
Always the best and they treat me good, my 5th car from them. I would definitely recommend them
Easiest car buying experience yet. Andy was great to work with, got us exactly what we needed. There was no stress working with Andy and Suntrup Hyundai. Highly recommend them.
Very kind and helped me get my dream car. This was the best car buying experience!
Pleasant experience and I'm thrilled with the new truck will likely recommend to others
He made a very stressful decision pleasant and was helpful the entire time.fantastic service!
James is the exact salesperson you want to deal with. He made everything easy, he dealt with my indecisiveness, and made the whole process smooth. You go to Kia Suntrup, make sure to ask for James!
They have a huge selection that can all of your needs. And they didn’t play with pricing. After doing some homework on the car I wanted I realized there was no point in trying to negotiate.
I didn’t even buy a car but Anes and Maria were super patient and helpful and I highly recommend them. No pressure, helpful and professional. I will definitely go back when I am ready to buy a car!
Great experience with Caleb. Very patient and not pushy. I would recommend him to friends and family.
Great experience from start to finish. Amazing communication. Would recommend working with Brandon to anyone.
BMW of West St. Louis goes above and beyond helping customers find the right car at the best price!
My family and I have purchased several vehicles from Caleb Sturgeon at Suntrup. We have never had a bad experience. Always recommend Caleb to friends in the market for a new vehicle.
We’ve always had good experiences with Suntrup Hyundai. Caleb is our go to salesman. He’s great! We’ve been Suntrup customers since 2002. We are always treated with respect and honesty.
They had a great selection of M cars and were actually referred by another St. Louis dealer! Before I even walked in, I was approached by Mitchell, my client advisor. He was very knowledgeable about the car I was looking for and followed up with a proposal same day. There was no pressure at all, from the sales process through the paperwork. Best experience purchasing a new car that I've had so far. I would highly recommend working with Mitchell and this dealership.
Sydney was a pleasure to work with. She listened to what I was looking for, talked through my options with me, and I didn’t feel any pressure throughout the entire process. She was extremely helpful and I highly recommend!
We couldn’t have had a better person to help us in purchasing a new car. Andy was very professional yet kind in assisting us. We will highly recommend him to all of our family and friends. Rhonda Straub
Had a very good experience with Wendy Osterman and BMW of West St. Louis. Made an inquiry online, got a call to schedule a test drive. Liked the car so asked for an offer. They were very competitive on price. Great communication throughout without being overbearing. Wendy was super responsive and had a warm personality. Buying a car can be an unpleasant experience, and working with some dealers can leave a bad taste in your mouth. Definitely not the case for me with this transaction. I feel comfortable recommending that you consider BMW of West St. Louis if you're ...
As a first time car purchaser, this was the easiest and best experience I could have asked for. Everyone was so professional, helpful, and kind to work with.
Sydney was an absolute pleasure to work with throughout the entire car-buying process. She was not only pleasant and friendly but also made everything feel effortless. Sydney took the time to listen to my needs, was incredibly accommodating, and made sure I found the perfect vehicle that checked all my boxes. I really appreciated how she simplified everything and took the stress out of the process. I highly recommend Sydney if you're looking for a professional and enjoyable car-buying experience!
Very helpful and very informative and patient. Worked with me and tried their best to get me a bang for my buck and I’m very pleased. Thank you!!!
This was a great experience.. Thank you. You gave me a good price on my trade in
Excellent and very professional service by Aaron. Would highly recommend your dealership and sales staff. Thank you
I’ve bought and traded at least 5 cars with Suntrup and have always been treated perfectly!
For those who didn’t want to read my novel that I posted earlier here’s the shorter version. Purchasing a vehicle from Suntrup BMW West St. Louis was like no other car buying experience I have ever had and I am 63. You can check off all of the customer service buzz words: Professional, Friendly, Personable, and Customer oriented. All of that and more. Just a great overall. Experience. Mitchell Cain was my salesman and when I first met him I thought “he’s kind of young”. Don’t be fooled by Mitchell’s age however as he was one ...
For years my wife and I have been looking to purchase a BMW X7 at a local dealership less than 5 miles from my house. We stopped in several times over the years but were pretty much ignored y them and they never called us once. We decide to contact the 3 BMW dealerships in St. Louis which is about 50 miles away. Only Suntrup West St. Louis BMW called us back. We saw a 2023 X7 on their website we wanted. Unfortunately it had a deposit from another buyer. but they would search for us. Just 2 days later Mitchell Cain called me and ...
The process was easy. We found the car we wanted and we love it. I would recommend anyone to shop for a new vehicle at Suntrup Kia.
Thoughtful people that listen to their customers needs. The buying experience was easy and painless
Great experience.. Katherine was awesome , very helpful and knowledgeable.. the deal went fast and. Smooth
Andy was very respectful and understanding of my needs when purchasing a new car. with that being said he was still able to get me in my dream car !! Suntrup hyundai was the first dealership i went into that did not make me feel pressured to leave with a car, they answered all of my questions and concerns.
Easiest dealership experience we have ever had!! We found a car online and called to make sure it was available, the woman who answered the phone was very pleasant and informative. While on our way to the dealership we received a video of the car which we thought was a very nice gesture. Our salesman Anes was fantastic. We were given clear upfront information about the car and the history behind it. He worked with us with any questions and to get us a good deal. That is where we meet the sales Manager Linzie. He worked with us on ...
The buying experience for a 2024 Kia Telluride was wonderful. Sheridan Wright was our sales associate and did a great job showing us options and explaining everything. Our interactions with finance and service departments were very pleasant.
Craig was great. Experience from start to finish was above and beyond. Would most definitely recommend.
This process was so quick and easy! Andy and Kyle got me into my 2025 Hyundai Palisade so quick. I was given a good amount of time to walk through the new features and ask questions. Highly recommend them?
Brandon Giganti is excellent. Easy to work with, Friendly, Knowledgeable, Responsive. Just super super helpful.
Our salesman, James was amazing he found us exactly what we wanted.
Andy is the best. What a great asset that this location has we’ve could’ve gone to the Saint Charles location or even the Wentzville location but chose to drive the distance to see him. Top-notch sales person says it like it is nothing hidden give this man a raise.!!!
This is the 7th Hyundai that we have purchased from Andy. 5 from a previous dealership, but our business followed him. He found me the vehicle that I wanted and even delivered it to me. Suntrup handled all the finance stuff online and then called to go over everything. It was a fast, easy, and painless process! Did I mention how much I'm loving my 2025 Tucson!
Andy and Carter are simply amazing. Andy showed me all the vehicles I was interested in and helped me make an informed decision. I ended up trading in my sonata and picked up a palisade. Andy ensured that the transition to a palisade was better smooth and gave me an amazing deal on my financing apr as well.
Great service and a good deal, I would buy from this dealership again. I love my new car.
Excellent customer service! Time consideration was important. Very professional! Our sales rep was Jada. She was informative and attentive thru the entire experience. She found us a vehicle and provided exceptional service. Would highly recommend Jada and BMW of West St. Louis!
I really appreciate Kenan and his customer service. He was friendly and really knew his stuff. We had a lot of questions and he was able to answer pretty much all of them quickly and what he didn’t know right away, he found out for us. Even after buying the car, I have had a few questions and he was quick and friendly, which is really important to me. We have bought a lot of cars over the years and talked to even more sales reps. He’s the best person I’ve dealt with.
Grayson was the so great to lease a car from. She was not pushy at all. She would do anything that you would ask her to do and she always in a timely manner would return phone calls and or texts. She is very friendly and she knows anything that you would ask about the car you were looking at. The best thing about Grayson is that she always has a smile on her face and makes you feel very welcomed. I highly suggest asking for Grayson for your next lease or purchase at West County BMW.
Aaron was awesome! From the first day I met him to talk models and test drive an couple until I picked up the car a dew days later. Aaron was knowledgeable, friendly and so patient. His knowledge of the vehicles helped solidify my design on what to purchase. I picked the Rogue platinum edition. His advice on color was spot on! We took the time in the vehicle, going over features and I know if I have any questions he is just a text or opine call away!
I recently purchased a vehicle and the entire experience was outstanding. I have purchased numerous automobiles in my lifetime and this experience was far superior to any other. Jada was a pleasure to work with as I found her honesty, transparency, patience, and effort before during and after the purchase/sale, refreshing. The management team was equally impressive, offering transparent pricing and working with me to get the best deal possible. It’s clear that the leadership fosters a culture of excellence, as the entire staff was professional and friendly. I highly recommend this dealership for anyone looking for a ...
He was really polite and cool guy, he tried his best to sell the car in a good way ı really liked it
Great Experience, Brian was Extremely helpful throughout the Buying process. Will definitely recommend to friends and associates
James and Dzenis were so helpful in our leasing process of the KiaEV9. They helped us learn more about the car and the financing options, and they were honest, sincere, and professional. We also appreciate BJ who helped us at the end with the paperwork. They made a process which can sometimes feel complicated straightforward and efficient.
Seemed relaxed and low pressure. They worked hard to get our interest rate where we wanted it.
James was amazing and worked to get us where we needed to be price wise! Tony in finance was great!
One of the best and easiest car purchases I’ve ever made. Told Brian what I wanted, and he delivered exactly that
Everyone was very nice and friendly. I really appreciate them. Awesome team. I will refer them to everyone. They made My experience wonderful. They have big hearts from sales manager(Steve) to the salesman (Kenan) and finance manager(Jill). I love you guys 😉
This is the 2 ND car I've bought from them always so fast and easy!
James was awesome. Noticed us even when he was with another customer and made us all feel important. He was very patient with our needs and our wants to not just make a sale but put us in the right vehicle for our family. He was great with the financing completion as well. We highly recommend working with James.
Great experience with BMW of West St. Louis. Anes in sales was very helpful and knowledgeable in choosing the right 840i with the specifications I wanted. He got the order into BMW quickly, kept me fully informed during build and shipping. When it arrived he was there to help with tinted windows and some other finishing details before I picked it up. When I arrived to take it home, he was there to get me going with the new car off the lot. He’s also very friendly and personable. Armin in finance had all the paperwork ready when I ...
I came in knowing what I wanted and they got me in and out quickly.
Just as I was getting to leave Suntrup Dylan found me a Jeep that just came in! I couldn’t afford a payment, so Dylan made an even trade! I never thought that would happen! Praise the Lord! My family and friends have bought about 13 vehicles from Butler Chevrolet! Haven’t been happy with them lately! It’s time for a change!! Thanks
Great to work with. No nonsense guy who goes out of his way to get you the car that you want. I just bought my 4th car from him.
Fast Efficient Friendly Professional Moe was a fantastic salesman. He didn’t rush me in my decision and was very informative about telling me about my car choices! Moe made buying a car an easy experience! Highly recommend Moe!
Now was unbelievably helpful, upbeat, and willing to do whatever we said we needed. I highly recommend him.
They were all very knowledgeable and professional, not aggressive or pushy. Wendy, Was delightful, as well as the sales manager, who was very gracious and appreciative of our business
This dealership and sales person truly were awesome they were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dealership and both salesmen to anyone! Best experience I have had at a dealership!
Very easy to work with and accommodating when the timing got too late to finish all the paperwork
It was a very easy process buying my new car. Salesman was awesome and very informative. Financing went smooth and warranties were explained in detail. From start to end very impressed.
Great experience with BMW of West St. Louis, Craig Suntrup Jr and everyone else I worked with during my purchase. Worked with me to find a 2024 vehicle to meet my needs, made excellent recommendation regarding a stealth hitch to accommodate a bike rack. Very straight forward and easy to do business with. This is my 2nd purchase from BMW of West St. Louis. They have handled all my service on the first purchase and I have found their service team first rate as well.
Friendly and helpful dealership.
Jada was a pleasure to work with. She was responsive and went above and beyond for me. Supportive through the entire process.
Friendly and easy to work with. Aaron and Jake were great to work with and made the buying experience go smoothly
This dealership, by far, is the best one that I have ever dealt with. We were so pleased with the way every part of the deal was handled! The staff was super helpful and gave attention to every detail. John went above and beyond to help us in every way. He is definitely at the top of the salesman leader board. Jill also did her best to make sure we understood every aspect of the warranties that are available to us. So glad we make the 2 hour drive to do business with this dealership. We will definitely spread the word ...
He is the best agent I have ever met! He has been so kind and very good in giving us every details and informations about nissan kicks. He answered every questions that we had and very patient with us. I have not driven nissan before so I do not know anything about it, but John helped us and made it possible to bring it home! I was so thankful that he approached us first when we came inside the dealership. Nissan has the best agent and I would totally recommend this place and John to everyone who wanted to purchase ...
Appreciated that they listened to what we were saying and answered questions. They found a car that met the features that we wanted and did not try to sell us a car that we did not like.
Sai and Craig did a great job of taking care of me. The whole team was on point. They listened to my concerns and offered a fair value for my trade in. They were willing to work with me on the vehicle I was purchasing as well.
Very easy buying experience. Salesman Adam was terrific to work with and seemed receptive to my needs.
Dave Ware is a wonderful advocate for a buyer at BMW of West St. Louis. He was readily available, knowledgeable, professional, and a lot of fun to work with. Buying a car can and should be a great experience and Dave made it so for us. This was our first transaction with Dave but we will certainly be in touch with him for our next purchase! We highly recommend Dave.
We had a very pleasant experience buying our new 2025 Sportage from Suntrup Kia. Melissa was fabulous as our Sales Person, she was friendly and genuinely cared about what we wanted for our new car. BJ handled our financing and that process was smooth. Dave was also super friendly and respectful of what we wanted. Overall best car buying experience with a dealer, and Capital One Auto Navigator buying service was a great tool for us!
This is a Wonderful Place to go buy your Kia Vehicle. Sheridan Wright and the Staff will assist you every step of the way. Enis Junuzovic kindly helped out. Thank You Sheridan!
That all team is Honest , polite, understanding, attentive, patient, helpful, wise, respectful, genuine, welcoming, trustworthy
This was the best experience we have ever had in purchasing a car. Thank you Mike Meyer and Jill Schellhase.
I haven't ever had a more pleasant car buying experience than I had with Grayson! From the moment I arrived, I was made to feel welcomed and a part of the family. I chose BMW of West Saint Louis because it was a family owned dealership, and they did not disappoint. I was treated fantastically throughout my experience by everyone involved, the owner came over to check on my experience, and Grayson was extremely professional for the entire day. She answered all of my questions, and she never hesitated to get keys to let me look in a car ...
Kyle was extremely kind and helpful during our car buying process! He listened to all our wants and needs and made it happen! Thank you!
I was treated like family. It wasn't about the sale for Beth. It was about getting me in the right car. I will be recommending Beth to anyone looking for a car.
Moe was very friendly, helpful and professional! Moe and his team made the process of buying easy and fast! I would highly recommend him!
Carter was very easy to talk to and answered every question, even though I had a million of them. He went into the rain and sacrificed dry socks to send me a video of the car I inquired about and ended up purchasing. He was great to work with! Kati is also an awesome asset to the team, she was very compassionate and never talked above my head when helping me with the finance part of the process.
Kyle was professional courteous and most helpful in getting us into a couple new cars. I would recommend him and his team at SUNTRUP to anyone. Thank you again for the help. We love the cars.
Everyone at the dealership was incredibly nice and helped me find my perfect car. I appreciate your patience to help me!
Kyle was great to work with: knowledgeable, open, answering all of our questions, never pushy or overbearing. We're very happy with our purchase from Kyle and Suntrup Hyundai.
Andy has been a great partner with our company whether it be the simplicity of purchasing, finding the vehicles we are looking for and communicating promptly at al times. We certainly appreciate Andy and the Suntrup team for assisting in our vehicle needs!
Very friendly staff, a wide variety of hyundai vehicles and some other domestic vehicles. They were able to get me in the vehicle I chose, and got me with the right warranty I wanted! I will definitely be refering them to more of my family and friends looking for a new vehicle!
Jada was a pleasure to deal with. Was very knowledgeable and provided all the info I needed to help me in my car buying journey.
Everyone is super nice and friendly! Caleb was helpful and knowledgeable. The whole process went smoothly. I’ll definitely be back for my next car!
The atmosphere in here is amazing, everyone gets along i totally would recommend coming here. My Salesman was awesome i love it.
Awesome experience on our first BMW purchase! The full transparency, integrity and honesty of the Suntrup team was a breath of fresh air. This was the ultimate car buying experience without a doubt. I can honestly say that this was the first time an owner has ever looked me in the eye, shook my hand and said thank you with full sincerity. I appreciate what this group of fine humans did to make my car buying experience one I will never forget. They have my business for life.
Friendly staff! Both sales person and financier were very helpful with the whole process. Definitely a great dealership to come too to buy a car.
I had a great experience car shopping at Suntrup Hyundai! Was greeted immediately and taken great care of by Carter Yager. He was kind, thorough, knowledgeable & offered a zero pressure buying experience. When Carter was out, the great service continued with Andy Gildehaus, who worked around my schedule to make things happen. Will look forward to being part of the Suntrup family for many years to come. Thank you both!
Andy was a great person to work with. He helped us find the right car for the price range we were looking for. Would highly recommended!
Amazing guy - he was listening carefully to my needs for a car and he successfully fulfilled my wish!
Driving through St. Louis halfway through a 12 hour trip. We had a tire blow out on a Sunday evening, they got us in first thing Monday morning and got us back on the road super quickly so we could get on our way home. So thankful for all of the service staff and their help!
Can't even say enough about Grayson! Easiest buying experience ever. She was a joy to work with and will always go back to Suntrup.
This is the fifth car I’ve purchased from BMW of West St. Louis, and every time the experience is top-notch. From the moment you walk in, they make the car-buying process seamless and enjoyable. Dave Ware is fantastic, treating us like family every time. Craig, the owner, personally greets customers, and Bob in finance closes deals without any pressure. Test drives are easy, and the entire team truly values their customers. If you want a dealership that gets it right, this is the place to go.
Wonderful experience with Moe, he worked so hard on trying to get me on the payment I wanted. I did go a trim down but I was mostly worried about payment wise I still got the car I wanted.
We have been working with Caleb for several of our car purchases. He is is very fair and personable, we would recommend asking for Caleb to assist you with your next car purchase.
Always the best and they treat me good, my 5th car from them. I would definitely recommend them
Easiest car buying experience yet. Andy was great to work with, got us exactly what we needed. There was no stress working with Andy and Suntrup Hyundai. Highly recommend them.
Very kind and helped me get my dream car. This was the best car buying experience!
Pleasant experience and I'm thrilled with the new truck will likely recommend to others
He made a very stressful decision pleasant and was helpful the entire time.fantastic service!
James is the exact salesperson you want to deal with. He made everything easy, he dealt with my indecisiveness, and made the whole process smooth. You go to Kia Suntrup, make sure to ask for James!
They have a huge selection that can all of your needs. And they didn’t play with pricing. After doing some homework on the car I wanted I realized there was no point in trying to negotiate.
I didn’t even buy a car but Anes and Maria were super patient and helpful and I highly recommend them. No pressure, helpful and professional. I will definitely go back when I am ready to buy a car!
Great experience with Caleb. Very patient and not pushy. I would recommend him to friends and family.
Great experience from start to finish. Amazing communication. Would recommend working with Brandon to anyone.
BMW of West St. Louis goes above and beyond helping customers find the right car at the best price!
My family and I have purchased several vehicles from Caleb Sturgeon at Suntrup. We have never had a bad experience. Always recommend Caleb to friends in the market for a new vehicle.
We’ve always had good experiences with Suntrup Hyundai. Caleb is our go to salesman. He’s great! We’ve been Suntrup customers since 2002. We are always treated with respect and honesty.
They had a great selection of M cars and were actually referred by another St. Louis dealer! Before I even walked in, I was approached by Mitchell, my client advisor. He was very knowledgeable about the car I was looking for and followed up with a proposal same day. There was no pressure at all, from the sales process through the paperwork. Best experience purchasing a new car that I've had so far. I would highly recommend working with Mitchell and this dealership.
Sydney was a pleasure to work with. She listened to what I was looking for, talked through my options with me, and I didn’t feel any pressure throughout the entire process. She was extremely helpful and I highly recommend!
We couldn’t have had a better person to help us in purchasing a new car. Andy was very professional yet kind in assisting us. We will highly recommend him to all of our family and friends. Rhonda Straub
Had a very good experience with Wendy Osterman and BMW of West St. Louis. Made an inquiry online, got a call to schedule a test drive. Liked the car so asked for an offer. They were very competitive on price. Great communication throughout without being overbearing. Wendy was super responsive and had a warm personality. Buying a car can be an unpleasant experience, and working with some dealers can leave a bad taste in your mouth. Definitely not the case for me with this transaction. I feel comfortable recommending that you consider BMW of West St. Louis if you're ...
As a first time car purchaser, this was the easiest and best experience I could have asked for. Everyone was so professional, helpful, and kind to work with.
Sydney was an absolute pleasure to work with throughout the entire car-buying process. She was not only pleasant and friendly but also made everything feel effortless. Sydney took the time to listen to my needs, was incredibly accommodating, and made sure I found the perfect vehicle that checked all my boxes. I really appreciated how she simplified everything and took the stress out of the process. I highly recommend Sydney if you're looking for a professional and enjoyable car-buying experience!
Very helpful and very informative and patient. Worked with me and tried their best to get me a bang for my buck and I’m very pleased. Thank you!!!
This was a great experience.. Thank you. You gave me a good price on my trade in
Excellent and very professional service by Aaron. Would highly recommend your dealership and sales staff. Thank you
I’ve bought and traded at least 5 cars with Suntrup and have always been treated perfectly!
For those who didn’t want to read my novel that I posted earlier here’s the shorter version. Purchasing a vehicle from Suntrup BMW West St. Louis was like no other car buying experience I have ever had and I am 63. You can check off all of the customer service buzz words: Professional, Friendly, Personable, and Customer oriented. All of that and more. Just a great overall. Experience. Mitchell Cain was my salesman and when I first met him I thought “he’s kind of young”. Don’t be fooled by Mitchell’s age however as he was one ...
For years my wife and I have been looking to purchase a BMW X7 at a local dealership less than 5 miles from my house. We stopped in several times over the years but were pretty much ignored y them and they never called us once. We decide to contact the 3 BMW dealerships in St. Louis which is about 50 miles away. Only Suntrup West St. Louis BMW called us back. We saw a 2023 X7 on their website we wanted. Unfortunately it had a deposit from another buyer. but they would search for us. Just 2 days later Mitchell Cain called me and ...
The process was easy. We found the car we wanted and we love it. I would recommend anyone to shop for a new vehicle at Suntrup Kia.
Thoughtful people that listen to their customers needs. The buying experience was easy and painless
Great experience.. Katherine was awesome , very helpful and knowledgeable.. the deal went fast and. Smooth
Andy was very respectful and understanding of my needs when purchasing a new car. with that being said he was still able to get me in my dream car !! Suntrup hyundai was the first dealership i went into that did not make me feel pressured to leave with a car, they answered all of my questions and concerns.
Easiest dealership experience we have ever had!! We found a car online and called to make sure it was available, the woman who answered the phone was very pleasant and informative. While on our way to the dealership we received a video of the car which we thought was a very nice gesture. Our salesman Anes was fantastic. We were given clear upfront information about the car and the history behind it. He worked with us with any questions and to get us a good deal. That is where we meet the sales Manager Linzie. He worked with us on ...
The buying experience for a 2024 Kia Telluride was wonderful. Sheridan Wright was our sales associate and did a great job showing us options and explaining everything. Our interactions with finance and service departments were very pleasant.
Craig was great. Experience from start to finish was above and beyond. Would most definitely recommend.
This process was so quick and easy! Andy and Kyle got me into my 2025 Hyundai Palisade so quick. I was given a good amount of time to walk through the new features and ask questions. Highly recommend them?
Brandon Giganti is excellent. Easy to work with, Friendly, Knowledgeable, Responsive. Just super super helpful.
Our salesman, James was amazing he found us exactly what we wanted.
Andy is the best. What a great asset that this location has we’ve could’ve gone to the Saint Charles location or even the Wentzville location but chose to drive the distance to see him. Top-notch sales person says it like it is nothing hidden give this man a raise.!!!
This is the 7th Hyundai that we have purchased from Andy. 5 from a previous dealership, but our business followed him. He found me the vehicle that I wanted and even delivered it to me. Suntrup handled all the finance stuff online and then called to go over everything. It was a fast, easy, and painless process! Did I mention how much I'm loving my 2025 Tucson!
Andy and Carter are simply amazing. Andy showed me all the vehicles I was interested in and helped me make an informed decision. I ended up trading in my sonata and picked up a palisade. Andy ensured that the transition to a palisade was better smooth and gave me an amazing deal on my financing apr as well.
Great service and a good deal, I would buy from this dealership again. I love my new car.
Excellent customer service! Time consideration was important. Very professional! Our sales rep was Jada. She was informative and attentive thru the entire experience. She found us a vehicle and provided exceptional service. Would highly recommend Jada and BMW of West St. Louis!
I really appreciate Kenan and his customer service. He was friendly and really knew his stuff. We had a lot of questions and he was able to answer pretty much all of them quickly and what he didn’t know right away, he found out for us. Even after buying the car, I have had a few questions and he was quick and friendly, which is really important to me. We have bought a lot of cars over the years and talked to even more sales reps. He’s the best person I’ve dealt with.
Grayson was the so great to lease a car from. She was not pushy at all. She would do anything that you would ask her to do and she always in a timely manner would return phone calls and or texts. She is very friendly and she knows anything that you would ask about the car you were looking at. The best thing about Grayson is that she always has a smile on her face and makes you feel very welcomed. I highly suggest asking for Grayson for your next lease or purchase at West County BMW.
Aaron was awesome! From the first day I met him to talk models and test drive an couple until I picked up the car a dew days later. Aaron was knowledgeable, friendly and so patient. His knowledge of the vehicles helped solidify my design on what to purchase. I picked the Rogue platinum edition. His advice on color was spot on! We took the time in the vehicle, going over features and I know if I have any questions he is just a text or opine call away!
I recently purchased a vehicle and the entire experience was outstanding. I have purchased numerous automobiles in my lifetime and this experience was far superior to any other. Jada was a pleasure to work with as I found her honesty, transparency, patience, and effort before during and after the purchase/sale, refreshing. The management team was equally impressive, offering transparent pricing and working with me to get the best deal possible. It’s clear that the leadership fosters a culture of excellence, as the entire staff was professional and friendly. I highly recommend this dealership for anyone looking for a ...
He was really polite and cool guy, he tried his best to sell the car in a good way ı really liked it
Great Experience, Brian was Extremely helpful throughout the Buying process. Will definitely recommend to friends and associates
James and Dzenis were so helpful in our leasing process of the KiaEV9. They helped us learn more about the car and the financing options, and they were honest, sincere, and professional. We also appreciate BJ who helped us at the end with the paperwork. They made a process which can sometimes feel complicated straightforward and efficient.
Seemed relaxed and low pressure. They worked hard to get our interest rate where we wanted it.
James was amazing and worked to get us where we needed to be price wise! Tony in finance was great!
One of the best and easiest car purchases I’ve ever made. Told Brian what I wanted, and he delivered exactly that
Everyone was very nice and friendly. I really appreciate them. Awesome team. I will refer them to everyone. They made My experience wonderful. They have big hearts from sales manager(Steve) to the salesman (Kenan) and finance manager(Jill). I love you guys 😉
This is the 2 ND car I've bought from them always so fast and easy!
James was awesome. Noticed us even when he was with another customer and made us all feel important. He was very patient with our needs and our wants to not just make a sale but put us in the right vehicle for our family. He was great with the financing completion as well. We highly recommend working with James.
Great experience with BMW of West St. Louis. Anes in sales was very helpful and knowledgeable in choosing the right 840i with the specifications I wanted. He got the order into BMW quickly, kept me fully informed during build and shipping. When it arrived he was there to help with tinted windows and some other finishing details before I picked it up. When I arrived to take it home, he was there to get me going with the new car off the lot. He’s also very friendly and personable. Armin in finance had all the paperwork ready when I ...
I came in knowing what I wanted and they got me in and out quickly.
Just as I was getting to leave Suntrup Dylan found me a Jeep that just came in! I couldn’t afford a payment, so Dylan made an even trade! I never thought that would happen! Praise the Lord! My family and friends have bought about 13 vehicles from Butler Chevrolet! Haven’t been happy with them lately! It’s time for a change!! Thanks
Great to work with. No nonsense guy who goes out of his way to get you the car that you want. I just bought my 4th car from him.
Fast Efficient Friendly Professional Moe was a fantastic salesman. He didn’t rush me in my decision and was very informative about telling me about my car choices! Moe made buying a car an easy experience! Highly recommend Moe!
Now was unbelievably helpful, upbeat, and willing to do whatever we said we needed. I highly recommend him.
They were all very knowledgeable and professional, not aggressive or pushy. Wendy, Was delightful, as well as the sales manager, who was very gracious and appreciative of our business
This dealership and sales person truly were awesome they were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dealership and both salesmen to anyone! Best experience I have had at a dealership!
Very easy to work with and accommodating when the timing got too late to finish all the paperwork
It was a very easy process buying my new car. Salesman was awesome and very informative. Financing went smooth and warranties were explained in detail. From start to end very impressed.
Great experience with BMW of West St. Louis, Craig Suntrup Jr and everyone else I worked with during my purchase. Worked with me to find a 2024 vehicle to meet my needs, made excellent recommendation regarding a stealth hitch to accommodate a bike rack. Very straight forward and easy to do business with. This is my 2nd purchase from BMW of West St. Louis. They have handled all my service on the first purchase and I have found their service team first rate as well.
Friendly and helpful dealership.
Jada was a pleasure to work with. She was responsive and went above and beyond for me. Supportive through the entire process.
Friendly and easy to work with. Aaron and Jake were great to work with and made the buying experience go smoothly
This dealership, by far, is the best one that I have ever dealt with. We were so pleased with the way every part of the deal was handled! The staff was super helpful and gave attention to every detail. John went above and beyond to help us in every way. He is definitely at the top of the salesman leader board. Jill also did her best to make sure we understood every aspect of the warranties that are available to us. So glad we make the 2 hour drive to do business with this dealership. We will definitely spread the word ...
He is the best agent I have ever met! He has been so kind and very good in giving us every details and informations about nissan kicks. He answered every questions that we had and very patient with us. I have not driven nissan before so I do not know anything about it, but John helped us and made it possible to bring it home! I was so thankful that he approached us first when we came inside the dealership. Nissan has the best agent and I would totally recommend this place and John to everyone who wanted to purchase ...
Appreciated that they listened to what we were saying and answered questions. They found a car that met the features that we wanted and did not try to sell us a car that we did not like.
Sai and Craig did a great job of taking care of me. The whole team was on point. They listened to my concerns and offered a fair value for my trade in. They were willing to work with me on the vehicle I was purchasing as well.
Very easy buying experience. Salesman Adam was terrific to work with and seemed receptive to my needs.
Dave Ware is a wonderful advocate for a buyer at BMW of West St. Louis. He was readily available, knowledgeable, professional, and a lot of fun to work with. Buying a car can and should be a great experience and Dave made it so for us. This was our first transaction with Dave but we will certainly be in touch with him for our next purchase! We highly recommend Dave.
We had a very pleasant experience buying our new 2025 Sportage from Suntrup Kia. Melissa was fabulous as our Sales Person, she was friendly and genuinely cared about what we wanted for our new car. BJ handled our financing and that process was smooth. Dave was also super friendly and respectful of what we wanted. Overall best car buying experience with a dealer, and Capital One Auto Navigator buying service was a great tool for us!
This is a Wonderful Place to go buy your Kia Vehicle. Sheridan Wright and the Staff will assist you every step of the way. Enis Junuzovic kindly helped out. Thank You Sheridan!
That all team is Honest , polite, understanding, attentive, patient, helpful, wise, respectful, genuine, welcoming, trustworthy
This was the best experience we have ever had in purchasing a car. Thank you Mike Meyer and Jill Schellhase.
I haven't ever had a more pleasant car buying experience than I had with Grayson! From the moment I arrived, I was made to feel welcomed and a part of the family. I chose BMW of West Saint Louis because it was a family owned dealership, and they did not disappoint. I was treated fantastically throughout my experience by everyone involved, the owner came over to check on my experience, and Grayson was extremely professional for the entire day. She answered all of my questions, and she never hesitated to get keys to let me look in a car ...
Kyle was extremely kind and helpful during our car buying process! He listened to all our wants and needs and made it happen! Thank you!
I was treated like family. It wasn't about the sale for Beth. It was about getting me in the right car. I will be recommending Beth to anyone looking for a car.
Moe was very friendly, helpful and professional! Moe and his team made the process of buying easy and fast! I would highly recommend him!
Carter was very easy to talk to and answered every question, even though I had a million of them. He went into the rain and sacrificed dry socks to send me a video of the car I inquired about and ended up purchasing. He was great to work with! Kati is also an awesome asset to the team, she was very compassionate and never talked above my head when helping me with the finance part of the process.
Kyle was professional courteous and most helpful in getting us into a couple new cars. I would recommend him and his team at SUNTRUP to anyone. Thank you again for the help. We love the cars.
Everyone at the dealership was incredibly nice and helped me find my perfect car. I appreciate your patience to help me!
Kyle was great to work with: knowledgeable, open, answering all of our questions, never pushy or overbearing. We're very happy with our purchase from Kyle and Suntrup Hyundai.
Andy has been a great partner with our company whether it be the simplicity of purchasing, finding the vehicles we are looking for and communicating promptly at al times. We certainly appreciate Andy and the Suntrup team for assisting in our vehicle needs!
Very friendly staff, a wide variety of hyundai vehicles and some other domestic vehicles. They were able to get me in the vehicle I chose, and got me with the right warranty I wanted! I will definitely be refering them to more of my family and friends looking for a new vehicle!
Jada was a pleasure to deal with. Was very knowledgeable and provided all the info I needed to help me in my car buying journey.
Everyone is super nice and friendly! Caleb was helpful and knowledgeable. The whole process went smoothly. I’ll definitely be back for my next car!
The atmosphere in here is amazing, everyone gets along i totally would recommend coming here. My Salesman was awesome i love it.
Awesome experience on our first BMW purchase! The full transparency, integrity and honesty of the Suntrup team was a breath of fresh air. This was the ultimate car buying experience without a doubt. I can honestly say that this was the first time an owner has ever looked me in the eye, shook my hand and said thank you with full sincerity. I appreciate what this group of fine humans did to make my car buying experience one I will never forget. They have my business for life.
Friendly staff! Both sales person and financier were very helpful with the whole process. Definitely a great dealership to come too to buy a car.
I had a great experience car shopping at Suntrup Hyundai! Was greeted immediately and taken great care of by Carter Yager. He was kind, thorough, knowledgeable & offered a zero pressure buying experience. When Carter was out, the great service continued with Andy Gildehaus, who worked around my schedule to make things happen. Will look forward to being part of the Suntrup family for many years to come. Thank you both!
Andy was a great person to work with. He helped us find the right car for the price range we were looking for. Would highly recommended!
Amazing guy - he was listening carefully to my needs for a car and he successfully fulfilled my wish!
Driving through St. Louis halfway through a 12 hour trip. We had a tire blow out on a Sunday evening, they got us in first thing Monday morning and got us back on the road super quickly so we could get on our way home. So thankful for all of the service staff and their help!
Can't even say enough about Grayson! Easiest buying experience ever. She was a joy to work with and will always go back to Suntrup.
This is the fifth car I’ve purchased from BMW of West St. Louis, and every time the experience is top-notch. From the moment you walk in, they make the car-buying process seamless and enjoyable. Dave Ware is fantastic, treating us like family every time. Craig, the owner, personally greets customers, and Bob in finance closes deals without any pressure. Test drives are easy, and the entire team truly values their customers. If you want a dealership that gets it right, this is the place to go.
Wonderful experience with Moe, he worked so hard on trying to get me on the payment I wanted. I did go a trim down but I was mostly worried about payment wise I still got the car I wanted.
We have been working with Caleb for several of our car purchases. He is is very fair and personable, we would recommend asking for Caleb to assist you with your next car purchase.
Always the best and they treat me good, my 5th car from them. I would definitely recommend them
Easiest car buying experience yet. Andy was great to work with, got us exactly what we needed. There was no stress working with Andy and Suntrup Hyundai. Highly recommend them.
Very kind and helped me get my dream car. This was the best car buying experience!
Pleasant experience and I'm thrilled with the new truck will likely recommend to others
He made a very stressful decision pleasant and was helpful the entire time.fantastic service!
James is the exact salesperson you want to deal with. He made everything easy, he dealt with my indecisiveness, and made the whole process smooth. You go to Kia Suntrup, make sure to ask for James!
They have a huge selection that can all of your needs. And they didn’t play with pricing. After doing some homework on the car I wanted I realized there was no point in trying to negotiate.
I didn’t even buy a car but Anes and Maria were super patient and helpful and I highly recommend them. No pressure, helpful and professional. I will definitely go back when I am ready to buy a car!
Great experience with Caleb. Very patient and not pushy. I would recommend him to friends and family.
Great experience from start to finish. Amazing communication. Would recommend working with Brandon to anyone.
BMW of West St. Louis goes above and beyond helping customers find the right car at the best price!
My family and I have purchased several vehicles from Caleb Sturgeon at Suntrup. We have never had a bad experience. Always recommend Caleb to friends in the market for a new vehicle.
We’ve always had good experiences with Suntrup Hyundai. Caleb is our go to salesman. He’s great! We’ve been Suntrup customers since 2002. We are always treated with respect and honesty.
They had a great selection of M cars and were actually referred by another St. Louis dealer! Before I even walked in, I was approached by Mitchell, my client advisor. He was very knowledgeable about the car I was looking for and followed up with a proposal same day. There was no pressure at all, from the sales process through the paperwork. Best experience purchasing a new car that I've had so far. I would highly recommend working with Mitchell and this dealership.
Sydney was a pleasure to work with. She listened to what I was looking for, talked through my options with me, and I didn’t feel any pressure throughout the entire process. She was extremely helpful and I highly recommend!
We couldn’t have had a better person to help us in purchasing a new car. Andy was very professional yet kind in assisting us. We will highly recommend him to all of our family and friends. Rhonda Straub
Had a very good experience with Wendy Osterman and BMW of West St. Louis. Made an inquiry online, got a call to schedule a test drive. Liked the car so asked for an offer. They were very competitive on price. Great communication throughout without being overbearing. Wendy was super responsive and had a warm personality. Buying a car can be an unpleasant experience, and working with some dealers can leave a bad taste in your mouth. Definitely not the case for me with this transaction. I feel comfortable recommending that you consider BMW of West St. Louis if you're ...
As a first time car purchaser, this was the easiest and best experience I could have asked for. Everyone was so professional, helpful, and kind to work with.
Sydney was an absolute pleasure to work with throughout the entire car-buying process. She was not only pleasant and friendly but also made everything feel effortless. Sydney took the time to listen to my needs, was incredibly accommodating, and made sure I found the perfect vehicle that checked all my boxes. I really appreciated how she simplified everything and took the stress out of the process. I highly recommend Sydney if you're looking for a professional and enjoyable car-buying experience!
Very helpful and very informative and patient. Worked with me and tried their best to get me a bang for my buck and I’m very pleased. Thank you!!!
This was a great experience.. Thank you. You gave me a good price on my trade in
Excellent and very professional service by Aaron. Would highly recommend your dealership and sales staff. Thank you
I’ve bought and traded at least 5 cars with Suntrup and have always been treated perfectly!
For those who didn’t want to read my novel that I posted earlier here’s the shorter version. Purchasing a vehicle from Suntrup BMW West St. Louis was like no other car buying experience I have ever had and I am 63. You can check off all of the customer service buzz words: Professional, Friendly, Personable, and Customer oriented. All of that and more. Just a great overall. Experience. Mitchell Cain was my salesman and when I first met him I thought “he’s kind of young”. Don’t be fooled by Mitchell’s age however as he was one ...
For years my wife and I have been looking to purchase a BMW X7 at a local dealership less than 5 miles from my house. We stopped in several times over the years but were pretty much ignored y them and they never called us once. We decide to contact the 3 BMW dealerships in St. Louis which is about 50 miles away. Only Suntrup West St. Louis BMW called us back. We saw a 2023 X7 on their website we wanted. Unfortunately it had a deposit from another buyer. but they would search for us. Just 2 days later Mitchell Cain called me and ...
The process was easy. We found the car we wanted and we love it. I would recommend anyone to shop for a new vehicle at Suntrup Kia.
Thoughtful people that listen to their customers needs. The buying experience was easy and painless
Great experience.. Katherine was awesome , very helpful and knowledgeable.. the deal went fast and. Smooth
Andy was very respectful and understanding of my needs when purchasing a new car. with that being said he was still able to get me in my dream car !! Suntrup hyundai was the first dealership i went into that did not make me feel pressured to leave with a car, they answered all of my questions and concerns.
Easiest dealership experience we have ever had!! We found a car online and called to make sure it was available, the woman who answered the phone was very pleasant and informative. While on our way to the dealership we received a video of the car which we thought was a very nice gesture. Our salesman Anes was fantastic. We were given clear upfront information about the car and the history behind it. He worked with us with any questions and to get us a good deal. That is where we meet the sales Manager Linzie. He worked with us on ...
The buying experience for a 2024 Kia Telluride was wonderful. Sheridan Wright was our sales associate and did a great job showing us options and explaining everything. Our interactions with finance and service departments were very pleasant.
Craig was great. Experience from start to finish was above and beyond. Would most definitely recommend.
This process was so quick and easy! Andy and Kyle got me into my 2025 Hyundai Palisade so quick. I was given a good amount of time to walk through the new features and ask questions. Highly recommend them?
Brandon Giganti is excellent. Easy to work with, Friendly, Knowledgeable, Responsive. Just super super helpful.
Our salesman, James was amazing he found us exactly what we wanted.
Andy is the best. What a great asset that this location has we’ve could’ve gone to the Saint Charles location or even the Wentzville location but chose to drive the distance to see him. Top-notch sales person says it like it is nothing hidden give this man a raise.!!!
This is the 7th Hyundai that we have purchased from Andy. 5 from a previous dealership, but our business followed him. He found me the vehicle that I wanted and even delivered it to me. Suntrup handled all the finance stuff online and then called to go over everything. It was a fast, easy, and painless process! Did I mention how much I'm loving my 2025 Tucson!
Andy and Carter are simply amazing. Andy showed me all the vehicles I was interested in and helped me make an informed decision. I ended up trading in my sonata and picked up a palisade. Andy ensured that the transition to a palisade was better smooth and gave me an amazing deal on my financing apr as well.
Great service and a good deal, I would buy from this dealership again. I love my new car.
Excellent customer service! Time consideration was important. Very professional! Our sales rep was Jada. She was informative and attentive thru the entire experience. She found us a vehicle and provided exceptional service. Would highly recommend Jada and BMW of West St. Louis!
I really appreciate Kenan and his customer service. He was friendly and really knew his stuff. We had a lot of questions and he was able to answer pretty much all of them quickly and what he didn’t know right away, he found out for us. Even after buying the car, I have had a few questions and he was quick and friendly, which is really important to me. We have bought a lot of cars over the years and talked to even more sales reps. He’s the best person I’ve dealt with.
Grayson was the so great to lease a car from. She was not pushy at all. She would do anything that you would ask her to do and she always in a timely manner would return phone calls and or texts. She is very friendly and she knows anything that you would ask about the car you were looking at. The best thing about Grayson is that she always has a smile on her face and makes you feel very welcomed. I highly suggest asking for Grayson for your next lease or purchase at West County BMW.
Aaron was awesome! From the first day I met him to talk models and test drive an couple until I picked up the car a dew days later. Aaron was knowledgeable, friendly and so patient. His knowledge of the vehicles helped solidify my design on what to purchase. I picked the Rogue platinum edition. His advice on color was spot on! We took the time in the vehicle, going over features and I know if I have any questions he is just a text or opine call away!
I recently purchased a vehicle and the entire experience was outstanding. I have purchased numerous automobiles in my lifetime and this experience was far superior to any other. Jada was a pleasure to work with as I found her honesty, transparency, patience, and effort before during and after the purchase/sale, refreshing. The management team was equally impressive, offering transparent pricing and working with me to get the best deal possible. It’s clear that the leadership fosters a culture of excellence, as the entire staff was professional and friendly. I highly recommend this dealership for anyone looking for a ...
He was really polite and cool guy, he tried his best to sell the car in a good way ı really liked it
Great Experience, Brian was Extremely helpful throughout the Buying process. Will definitely recommend to friends and associates
James and Dzenis were so helpful in our leasing process of the KiaEV9. They helped us learn more about the car and the financing options, and they were honest, sincere, and professional. We also appreciate BJ who helped us at the end with the paperwork. They made a process which can sometimes feel complicated straightforward and efficient.
Seemed relaxed and low pressure. They worked hard to get our interest rate where we wanted it.
James was amazing and worked to get us where we needed to be price wise! Tony in finance was great!
One of the best and easiest car purchases I’ve ever made. Told Brian what I wanted, and he delivered exactly that
Everyone was very nice and friendly. I really appreciate them. Awesome team. I will refer them to everyone. They made My experience wonderful. They have big hearts from sales manager(Steve) to the salesman (Kenan) and finance manager(Jill). I love you guys 😉
This is the 2 ND car I've bought from them always so fast and easy!
James was awesome. Noticed us even when he was with another customer and made us all feel important. He was very patient with our needs and our wants to not just make a sale but put us in the right vehicle for our family. He was great with the financing completion as well. We highly recommend working with James.
Great experience with BMW of West St. Louis. Anes in sales was very helpful and knowledgeable in choosing the right 840i with the specifications I wanted. He got the order into BMW quickly, kept me fully informed during build and shipping. When it arrived he was there to help with tinted windows and some other finishing details before I picked it up. When I arrived to take it home, he was there to get me going with the new car off the lot. He’s also very friendly and personable. Armin in finance had all the paperwork ready when I ...
I came in knowing what I wanted and they got me in and out quickly.
Just as I was getting to leave Suntrup Dylan found me a Jeep that just came in! I couldn’t afford a payment, so Dylan made an even trade! I never thought that would happen! Praise the Lord! My family and friends have bought about 13 vehicles from Butler Chevrolet! Haven’t been happy with them lately! It’s time for a change!! Thanks
Great to work with. No nonsense guy who goes out of his way to get you the car that you want. I just bought my 4th car from him.
Fast Efficient Friendly Professional Moe was a fantastic salesman. He didn’t rush me in my decision and was very informative about telling me about my car choices! Moe made buying a car an easy experience! Highly recommend Moe!
Now was unbelievably helpful, upbeat, and willing to do whatever we said we needed. I highly recommend him.
They were all very knowledgeable and professional, not aggressive or pushy. Wendy, Was delightful, as well as the sales manager, who was very gracious and appreciative of our business
This dealership and sales person truly were awesome they were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dealership and both salesmen to anyone! Best experience I have had at a dealership!
Very easy to work with and accommodating when the timing got too late to finish all the paperwork
It was a very easy process buying my new car. Salesman was awesome and very informative. Financing went smooth and warranties were explained in detail. From start to end very impressed.
Great experience with BMW of West St. Louis, Craig Suntrup Jr and everyone else I worked with during my purchase. Worked with me to find a 2024 vehicle to meet my needs, made excellent recommendation regarding a stealth hitch to accommodate a bike rack. Very straight forward and easy to do business with. This is my 2nd purchase from BMW of West St. Louis. They have handled all my service on the first purchase and I have found their service team first rate as well.
Friendly and helpful dealership.
Jada was a pleasure to work with. She was responsive and went above and beyond for me. Supportive through the entire process.
Friendly and easy to work with. Aaron and Jake were great to work with and made the buying experience go smoothly
This dealership, by far, is the best one that I have ever dealt with. We were so pleased with the way every part of the deal was handled! The staff was super helpful and gave attention to every detail. John went above and beyond to help us in every way. He is definitely at the top of the salesman leader board. Jill also did her best to make sure we understood every aspect of the warranties that are available to us. So glad we make the 2 hour drive to do business with this dealership. We will definitely spread the word ...
He is the best agent I have ever met! He has been so kind and very good in giving us every details and informations about nissan kicks. He answered every questions that we had and very patient with us. I have not driven nissan before so I do not know anything about it, but John helped us and made it possible to bring it home! I was so thankful that he approached us first when we came inside the dealership. Nissan has the best agent and I would totally recommend this place and John to everyone who wanted to purchase ...
Appreciated that they listened to what we were saying and answered questions. They found a car that met the features that we wanted and did not try to sell us a car that we did not like.
Sai and Craig did a great job of taking care of me. The whole team was on point. They listened to my concerns and offered a fair value for my trade in. They were willing to work with me on the vehicle I was purchasing as well.
Very easy buying experience. Salesman Adam was terrific to work with and seemed receptive to my needs.
Dave Ware is a wonderful advocate for a buyer at BMW of West St. Louis. He was readily available, knowledgeable, professional, and a lot of fun to work with. Buying a car can and should be a great experience and Dave made it so for us. This was our first transaction with Dave but we will certainly be in touch with him for our next purchase! We highly recommend Dave.
We had a very pleasant experience buying our new 2025 Sportage from Suntrup Kia. Melissa was fabulous as our Sales Person, she was friendly and genuinely cared about what we wanted for our new car. BJ handled our financing and that process was smooth. Dave was also super friendly and respectful of what we wanted. Overall best car buying experience with a dealer, and Capital One Auto Navigator buying service was a great tool for us!
This is a Wonderful Place to go buy your Kia Vehicle. Sheridan Wright and the Staff will assist you every step of the way. Enis Junuzovic kindly helped out. Thank You Sheridan!
That all team is Honest , polite, understanding, attentive, patient, helpful, wise, respectful, genuine, welcoming, trustworthy
This was the best experience we have ever had in purchasing a car. Thank you Mike Meyer and Jill Schellhase.
I haven't ever had a more pleasant car buying experience than I had with Grayson! From the moment I arrived, I was made to feel welcomed and a part of the family. I chose BMW of West Saint Louis because it was a family owned dealership, and they did not disappoint. I was treated fantastically throughout my experience by everyone involved, the owner came over to check on my experience, and Grayson was extremely professional for the entire day. She answered all of my questions, and she never hesitated to get keys to let me look in a car ...
Kyle was extremely kind and helpful during our car buying process! He listened to all our wants and needs and made it happen! Thank you!
I was treated like family. It wasn't about the sale for Beth. It was about getting me in the right car. I will be recommending Beth to anyone looking for a car.
Moe was very friendly, helpful and professional! Moe and his team made the process of buying easy and fast! I would highly recommend him!
Carter was very easy to talk to and answered every question, even though I had a million of them. He went into the rain and sacrificed dry socks to send me a video of the car I inquired about and ended up purchasing. He was great to work with! Kati is also an awesome asset to the team, she was very compassionate and never talked above my head when helping me with the finance part of the process.
Kyle was professional courteous and most helpful in getting us into a couple new cars. I would recommend him and his team at SUNTRUP to anyone. Thank you again for the help. We love the cars.
Everyone at the dealership was incredibly nice and helped me find my perfect car. I appreciate your patience to help me!
Kyle was great to work with: knowledgeable, open, answering all of our questions, never pushy or overbearing. We're very happy with our purchase from Kyle and Suntrup Hyundai.
Andy has been a great partner with our company whether it be the simplicity of purchasing, finding the vehicles we are looking for and communicating promptly at al times. We certainly appreciate Andy and the Suntrup team for assisting in our vehicle needs!
Very friendly staff, a wide variety of hyundai vehicles and some other domestic vehicles. They were able to get me in the vehicle I chose, and got me with the right warranty I wanted! I will definitely be refering them to more of my family and friends looking for a new vehicle!
Jada was a pleasure to deal with. Was very knowledgeable and provided all the info I needed to help me in my car buying journey.
Everyone is super nice and friendly! Caleb was helpful and knowledgeable. The whole process went smoothly. I’ll definitely be back for my next car!
The atmosphere in here is amazing, everyone gets along i totally would recommend coming here. My Salesman was awesome i love it.
Awesome experience on our first BMW purchase! The full transparency, integrity and honesty of the Suntrup team was a breath of fresh air. This was the ultimate car buying experience without a doubt. I can honestly say that this was the first time an owner has ever looked me in the eye, shook my hand and said thank you with full sincerity. I appreciate what this group of fine humans did to make my car buying experience one I will never forget. They have my business for life.
Friendly staff! Both sales person and financier were very helpful with the whole process. Definitely a great dealership to come too to buy a car.
I had a great experience car shopping at Suntrup Hyundai! Was greeted immediately and taken great care of by Carter Yager. He was kind, thorough, knowledgeable & offered a zero pressure buying experience. When Carter was out, the great service continued with Andy Gildehaus, who worked around my schedule to make things happen. Will look forward to being part of the Suntrup family for many years to come. Thank you both!
Andy was a great person to work with. He helped us find the right car for the price range we were looking for. Would highly recommended!
Amazing guy - he was listening carefully to my needs for a car and he successfully fulfilled my wish!
Driving through St. Louis halfway through a 12 hour trip. We had a tire blow out on a Sunday evening, they got us in first thing Monday morning and got us back on the road super quickly so we could get on our way home. So thankful for all of the service staff and their help!
Can't even say enough about Grayson! Easiest buying experience ever. She was a joy to work with and will always go back to Suntrup.
This is the fifth car I’ve purchased from BMW of West St. Louis, and every time the experience is top-notch. From the moment you walk in, they make the car-buying process seamless and enjoyable. Dave Ware is fantastic, treating us like family every time. Craig, the owner, personally greets customers, and Bob in finance closes deals without any pressure. Test drives are easy, and the entire team truly values their customers. If you want a dealership that gets it right, this is the place to go.
Wonderful experience with Moe, he worked so hard on trying to get me on the payment I wanted. I did go a trim down but I was mostly worried about payment wise I still got the car I wanted.
We have been working with Caleb for several of our car purchases. He is is very fair and personable, we would recommend asking for Caleb to assist you with your next car purchase.
Always the best and they treat me good, my 5th car from them. I would definitely recommend them
Easiest car buying experience yet. Andy was great to work with, got us exactly what we needed. There was no stress working with Andy and Suntrup Hyundai. Highly recommend them.
Very kind and helped me get my dream car. This was the best car buying experience!
Pleasant experience and I'm thrilled with the new truck will likely recommend to others
He made a very stressful decision pleasant and was helpful the entire time.fantastic service!
James is the exact salesperson you want to deal with. He made everything easy, he dealt with my indecisiveness, and made the whole process smooth. You go to Kia Suntrup, make sure to ask for James!
They have a huge selection that can all of your needs. And they didn’t play with pricing. After doing some homework on the car I wanted I realized there was no point in trying to negotiate.
I didn’t even buy a car but Anes and Maria were super patient and helpful and I highly recommend them. No pressure, helpful and professional. I will definitely go back when I am ready to buy a car!
Great experience with Caleb. Very patient and not pushy. I would recommend him to friends and family.
Great experience from start to finish. Amazing communication. Would recommend working with Brandon to anyone.
BMW of West St. Louis goes above and beyond helping customers find the right car at the best price!
My family and I have purchased several vehicles from Caleb Sturgeon at Suntrup. We have never had a bad experience. Always recommend Caleb to friends in the market for a new vehicle.
We’ve always had good experiences with Suntrup Hyundai. Caleb is our go to salesman. He’s great! We’ve been Suntrup customers since 2002. We are always treated with respect and honesty.
They had a great selection of M cars and were actually referred by another St. Louis dealer! Before I even walked in, I was approached by Mitchell, my client advisor. He was very knowledgeable about the car I was looking for and followed up with a proposal same day. There was no pressure at all, from the sales process through the paperwork. Best experience purchasing a new car that I've had so far. I would highly recommend working with Mitchell and this dealership.
Sydney was a pleasure to work with. She listened to what I was looking for, talked through my options with me, and I didn’t feel any pressure throughout the entire process. She was extremely helpful and I highly recommend!
We couldn’t have had a better person to help us in purchasing a new car. Andy was very professional yet kind in assisting us. We will highly recommend him to all of our family and friends. Rhonda Straub
Had a very good experience with Wendy Osterman and BMW of West St. Louis. Made an inquiry online, got a call to schedule a test drive. Liked the car so asked for an offer. They were very competitive on price. Great communication throughout without being overbearing. Wendy was super responsive and had a warm personality. Buying a car can be an unpleasant experience, and working with some dealers can leave a bad taste in your mouth. Definitely not the case for me with this transaction. I feel comfortable recommending that you consider BMW of West St. Louis if you're ...
As a first time car purchaser, this was the easiest and best experience I could have asked for. Everyone was so professional, helpful, and kind to work with.
Sydney was an absolute pleasure to work with throughout the entire car-buying process. She was not only pleasant and friendly but also made everything feel effortless. Sydney took the time to listen to my needs, was incredibly accommodating, and made sure I found the perfect vehicle that checked all my boxes. I really appreciated how she simplified everything and took the stress out of the process. I highly recommend Sydney if you're looking for a professional and enjoyable car-buying experience!
Very helpful and very informative and patient. Worked with me and tried their best to get me a bang for my buck and I’m very pleased. Thank you!!!
This was a great experience.. Thank you. You gave me a good price on my trade in
Excellent and very professional service by Aaron. Would highly recommend your dealership and sales staff. Thank you
I’ve bought and traded at least 5 cars with Suntrup and have always been treated perfectly!
For those who didn’t want to read my novel that I posted earlier here’s the shorter version. Purchasing a vehicle from Suntrup BMW West St. Louis was like no other car buying experience I have ever had and I am 63. You can check off all of the customer service buzz words: Professional, Friendly, Personable, and Customer oriented. All of that and more. Just a great overall. Experience. Mitchell Cain was my salesman and when I first met him I thought “he’s kind of young”. Don’t be fooled by Mitchell’s age however as he was one ...
For years my wife and I have been looking to purchase a BMW X7 at a local dealership less than 5 miles from my house. We stopped in several times over the years but were pretty much ignored y them and they never called us once. We decide to contact the 3 BMW dealerships in St. Louis which is about 50 miles away. Only Suntrup West St. Louis BMW called us back. We saw a 2023 X7 on their website we wanted. Unfortunately it had a deposit from another buyer. but they would search for us. Just 2 days later Mitchell Cain called me and ...
The process was easy. We found the car we wanted and we love it. I would recommend anyone to shop for a new vehicle at Suntrup Kia.
Thoughtful people that listen to their customers needs. The buying experience was easy and painless
Great experience.. Katherine was awesome , very helpful and knowledgeable.. the deal went fast and. Smooth
Andy was very respectful and understanding of my needs when purchasing a new car. with that being said he was still able to get me in my dream car !! Suntrup hyundai was the first dealership i went into that did not make me feel pressured to leave with a car, they answered all of my questions and concerns.
Easiest dealership experience we have ever had!! We found a car online and called to make sure it was available, the woman who answered the phone was very pleasant and informative. While on our way to the dealership we received a video of the car which we thought was a very nice gesture. Our salesman Anes was fantastic. We were given clear upfront information about the car and the history behind it. He worked with us with any questions and to get us a good deal. That is where we meet the sales Manager Linzie. He worked with us on ...
The buying experience for a 2024 Kia Telluride was wonderful. Sheridan Wright was our sales associate and did a great job showing us options and explaining everything. Our interactions with finance and service departments were very pleasant.
Craig was great. Experience from start to finish was above and beyond. Would most definitely recommend.
This process was so quick and easy! Andy and Kyle got me into my 2025 Hyundai Palisade so quick. I was given a good amount of time to walk through the new features and ask questions. Highly recommend them?
Brandon Giganti is excellent. Easy to work with, Friendly, Knowledgeable, Responsive. Just super super helpful.
Our salesman, James was amazing he found us exactly what we wanted.
Andy is the best. What a great asset that this location has we’ve could’ve gone to the Saint Charles location or even the Wentzville location but chose to drive the distance to see him. Top-notch sales person says it like it is nothing hidden give this man a raise.!!!
This is the 7th Hyundai that we have purchased from Andy. 5 from a previous dealership, but our business followed him. He found me the vehicle that I wanted and even delivered it to me. Suntrup handled all the finance stuff online and then called to go over everything. It was a fast, easy, and painless process! Did I mention how much I'm loving my 2025 Tucson!
Andy and Carter are simply amazing. Andy showed me all the vehicles I was interested in and helped me make an informed decision. I ended up trading in my sonata and picked up a palisade. Andy ensured that the transition to a palisade was better smooth and gave me an amazing deal on my financing apr as well.
Great service and a good deal, I would buy from this dealership again. I love my new car.
Excellent customer service! Time consideration was important. Very professional! Our sales rep was Jada. She was informative and attentive thru the entire experience. She found us a vehicle and provided exceptional service. Would highly recommend Jada and BMW of West St. Louis!
I really appreciate Kenan and his customer service. He was friendly and really knew his stuff. We had a lot of questions and he was able to answer pretty much all of them quickly and what he didn’t know right away, he found out for us. Even after buying the car, I have had a few questions and he was quick and friendly, which is really important to me. We have bought a lot of cars over the years and talked to even more sales reps. He’s the best person I’ve dealt with.
Grayson was the so great to lease a car from. She was not pushy at all. She would do anything that you would ask her to do and she always in a timely manner would return phone calls and or texts. She is very friendly and she knows anything that you would ask about the car you were looking at. The best thing about Grayson is that she always has a smile on her face and makes you feel very welcomed. I highly suggest asking for Grayson for your next lease or purchase at West County BMW.
Aaron was awesome! From the first day I met him to talk models and test drive an couple until I picked up the car a dew days later. Aaron was knowledgeable, friendly and so patient. His knowledge of the vehicles helped solidify my design on what to purchase. I picked the Rogue platinum edition. His advice on color was spot on! We took the time in the vehicle, going over features and I know if I have any questions he is just a text or opine call away!
I recently purchased a vehicle and the entire experience was outstanding. I have purchased numerous automobiles in my lifetime and this experience was far superior to any other. Jada was a pleasure to work with as I found her honesty, transparency, patience, and effort before during and after the purchase/sale, refreshing. The management team was equally impressive, offering transparent pricing and working with me to get the best deal possible. It’s clear that the leadership fosters a culture of excellence, as the entire staff was professional and friendly. I highly recommend this dealership for anyone looking for a ...
He was really polite and cool guy, he tried his best to sell the car in a good way ı really liked it
Great Experience, Brian was Extremely helpful throughout the Buying process. Will definitely recommend to friends and associates
James and Dzenis were so helpful in our leasing process of the KiaEV9. They helped us learn more about the car and the financing options, and they were honest, sincere, and professional. We also appreciate BJ who helped us at the end with the paperwork. They made a process which can sometimes feel complicated straightforward and efficient.
Seemed relaxed and low pressure. They worked hard to get our interest rate where we wanted it.
James was amazing and worked to get us where we needed to be price wise! Tony in finance was great!
One of the best and easiest car purchases I’ve ever made. Told Brian what I wanted, and he delivered exactly that
Everyone was very nice and friendly. I really appreciate them. Awesome team. I will refer them to everyone. They made My experience wonderful. They have big hearts from sales manager(Steve) to the salesman (Kenan) and finance manager(Jill). I love you guys 😉
This is the 2 ND car I've bought from them always so fast and easy!
James was awesome. Noticed us even when he was with another customer and made us all feel important. He was very patient with our needs and our wants to not just make a sale but put us in the right vehicle for our family. He was great with the financing completion as well. We highly recommend working with James.
Great experience with BMW of West St. Louis. Anes in sales was very helpful and knowledgeable in choosing the right 840i with the specifications I wanted. He got the order into BMW quickly, kept me fully informed during build and shipping. When it arrived he was there to help with tinted windows and some other finishing details before I picked it up. When I arrived to take it home, he was there to get me going with the new car off the lot. He’s also very friendly and personable. Armin in finance had all the paperwork ready when I ...
I came in knowing what I wanted and they got me in and out quickly.
Just as I was getting to leave Suntrup Dylan found me a Jeep that just came in! I couldn’t afford a payment, so Dylan made an even trade! I never thought that would happen! Praise the Lord! My family and friends have bought about 13 vehicles from Butler Chevrolet! Haven’t been happy with them lately! It’s time for a change!! Thanks
Great to work with. No nonsense guy who goes out of his way to get you the car that you want. I just bought my 4th car from him.
Fast Efficient Friendly Professional Moe was a fantastic salesman. He didn’t rush me in my decision and was very informative about telling me about my car choices! Moe made buying a car an easy experience! Highly recommend Moe!
Now was unbelievably helpful, upbeat, and willing to do whatever we said we needed. I highly recommend him.
They were all very knowledgeable and professional, not aggressive or pushy. Wendy, Was delightful, as well as the sales manager, who was very gracious and appreciative of our business
This dealership and sales person truly were awesome they were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dealership and both salesmen to anyone! Best experience I have had at a dealership!
Very easy to work with and accommodating when the timing got too late to finish all the paperwork
It was a very easy process buying my new car. Salesman was awesome and very informative. Financing went smooth and warranties were explained in detail. From start to end very impressed.
Great experience with BMW of West St. Louis, Craig Suntrup Jr and everyone else I worked with during my purchase. Worked with me to find a 2024 vehicle to meet my needs, made excellent recommendation regarding a stealth hitch to accommodate a bike rack. Very straight forward and easy to do business with. This is my 2nd purchase from BMW of West St. Louis. They have handled all my service on the first purchase and I have found their service team first rate as well.
Friendly and helpful dealership.
Jada was a pleasure to work with. She was responsive and went above and beyond for me. Supportive through the entire process.
Friendly and easy to work with. Aaron and Jake were great to work with and made the buying experience go smoothly
This dealership, by far, is the best one that I have ever dealt with. We were so pleased with the way every part of the deal was handled! The staff was super helpful and gave attention to every detail. John went above and beyond to help us in every way. He is definitely at the top of the salesman leader board. Jill also did her best to make sure we understood every aspect of the warranties that are available to us. So glad we make the 2 hour drive to do business with this dealership. We will definitely spread the word ...
He is the best agent I have ever met! He has been so kind and very good in giving us every details and informations about nissan kicks. He answered every questions that we had and very patient with us. I have not driven nissan before so I do not know anything about it, but John helped us and made it possible to bring it home! I was so thankful that he approached us first when we came inside the dealership. Nissan has the best agent and I would totally recommend this place and John to everyone who wanted to purchase ...
Appreciated that they listened to what we were saying and answered questions. They found a car that met the features that we wanted and did not try to sell us a car that we did not like.
Sai and Craig did a great job of taking care of me. The whole team was on point. They listened to my concerns and offered a fair value for my trade in. They were willing to work with me on the vehicle I was purchasing as well.
Very easy buying experience. Salesman Adam was terrific to work with and seemed receptive to my needs.
Dave Ware is a wonderful advocate for a buyer at BMW of West St. Louis. He was readily available, knowledgeable, professional, and a lot of fun to work with. Buying a car can and should be a great experience and Dave made it so for us. This was our first transaction with Dave but we will certainly be in touch with him for our next purchase! We highly recommend Dave.
We had a very pleasant experience buying our new 2025 Sportage from Suntrup Kia. Melissa was fabulous as our Sales Person, she was friendly and genuinely cared about what we wanted for our new car. BJ handled our financing and that process was smooth. Dave was also super friendly and respectful of what we wanted. Overall best car buying experience with a dealer, and Capital One Auto Navigator buying service was a great tool for us!
This is a Wonderful Place to go buy your Kia Vehicle. Sheridan Wright and the Staff will assist you every step of the way. Enis Junuzovic kindly helped out. Thank You Sheridan!
That all team is Honest , polite, understanding, attentive, patient, helpful, wise, respectful, genuine, welcoming, trustworthy
This was the best experience we have ever had in purchasing a car. Thank you Mike Meyer and Jill Schellhase.
I haven't ever had a more pleasant car buying experience than I had with Grayson! From the moment I arrived, I was made to feel welcomed and a part of the family. I chose BMW of West Saint Louis because it was a family owned dealership, and they did not disappoint. I was treated fantastically throughout my experience by everyone involved, the owner came over to check on my experience, and Grayson was extremely professional for the entire day. She answered all of my questions, and she never hesitated to get keys to let me look in a car ...
Kyle was extremely kind and helpful during our car buying process! He listened to all our wants and needs and made it happen! Thank you!
I was treated like family. It wasn't about the sale for Beth. It was about getting me in the right car. I will be recommending Beth to anyone looking for a car.
Moe was very friendly, helpful and professional! Moe and his team made the process of buying easy and fast! I would highly recommend him!
Carter was very easy to talk to and answered every question, even though I had a million of them. He went into the rain and sacrificed dry socks to send me a video of the car I inquired about and ended up purchasing. He was great to work with! Kati is also an awesome asset to the team, she was very compassionate and never talked above my head when helping me with the finance part of the process.
Kyle was professional courteous and most helpful in getting us into a couple new cars. I would recommend him and his team at SUNTRUP to anyone. Thank you again for the help. We love the cars.
Everyone at the dealership was incredibly nice and helped me find my perfect car. I appreciate your patience to help me!
Kyle was great to work with: knowledgeable, open, answering all of our questions, never pushy or overbearing. We're very happy with our purchase from Kyle and Suntrup Hyundai.
Andy has been a great partner with our company whether it be the simplicity of purchasing, finding the vehicles we are looking for and communicating promptly at al times. We certainly appreciate Andy and the Suntrup team for assisting in our vehicle needs!
Very friendly staff, a wide variety of hyundai vehicles and some other domestic vehicles. They were able to get me in the vehicle I chose, and got me with the right warranty I wanted! I will definitely be refering them to more of my family and friends looking for a new vehicle!
Jada was a pleasure to deal with. Was very knowledgeable and provided all the info I needed to help me in my car buying journey.
Everyone is super nice and friendly! Caleb was helpful and knowledgeable. The whole process went smoothly. I’ll definitely be back for my next car!
The atmosphere in here is amazing, everyone gets along i totally would recommend coming here. My Salesman was awesome i love it.
Awesome experience on our first BMW purchase! The full transparency, integrity and honesty of the Suntrup team was a breath of fresh air. This was the ultimate car buying experience without a doubt. I can honestly say that this was the first time an owner has ever looked me in the eye, shook my hand and said thank you with full sincerity. I appreciate what this group of fine humans did to make my car buying experience one I will never forget. They have my business for life.
Friendly staff! Both sales person and financier were very helpful with the whole process. Definitely a great dealership to come too to buy a car.
I had a great experience car shopping at Suntrup Hyundai! Was greeted immediately and taken great care of by Carter Yager. He was kind, thorough, knowledgeable & offered a zero pressure buying experience. When Carter was out, the great service continued with Andy Gildehaus, who worked around my schedule to make things happen. Will look forward to being part of the Suntrup family for many years to come. Thank you both!
Andy was a great person to work with. He helped us find the right car for the price range we were looking for. Would highly recommended!
Amazing guy - he was listening carefully to my needs for a car and he successfully fulfilled my wish!
Driving through St. Louis halfway through a 12 hour trip. We had a tire blow out on a Sunday evening, they got us in first thing Monday morning and got us back on the road super quickly so we could get on our way home. So thankful for all of the service staff and their help!
Can't even say enough about Grayson! Easiest buying experience ever. She was a joy to work with and will always go back to Suntrup.
This is the fifth car I’ve purchased from BMW of West St. Louis, and every time the experience is top-notch. From the moment you walk in, they make the car-buying process seamless and enjoyable. Dave Ware is fantastic, treating us like family every time. Craig, the owner, personally greets customers, and Bob in finance closes deals without any pressure. Test drives are easy, and the entire team truly values their customers. If you want a dealership that gets it right, this is the place to go.
Wonderful experience with Moe, he worked so hard on trying to get me on the payment I wanted. I did go a trim down but I was mostly worried about payment wise I still got the car I wanted.
We have been working with Caleb for several of our car purchases. He is is very fair and personable, we would recommend asking for Caleb to assist you with your next car purchase.
Always the best and they treat me good, my 5th car from them. I would definitely recommend them
Easiest car buying experience yet. Andy was great to work with, got us exactly what we needed. There was no stress working with Andy and Suntrup Hyundai. Highly recommend them.
Very kind and helped me get my dream car. This was the best car buying experience!
Pleasant experience and I'm thrilled with the new truck will likely recommend to others
He made a very stressful decision pleasant and was helpful the entire time.fantastic service!
James is the exact salesperson you want to deal with. He made everything easy, he dealt with my indecisiveness, and made the whole process smooth. You go to Kia Suntrup, make sure to ask for James!
They have a huge selection that can all of your needs. And they didn’t play with pricing. After doing some homework on the car I wanted I realized there was no point in trying to negotiate.
I didn’t even buy a car but Anes and Maria were super patient and helpful and I highly recommend them. No pressure, helpful and professional. I will definitely go back when I am ready to buy a car!
Great experience with Caleb. Very patient and not pushy. I would recommend him to friends and family.
Great experience from start to finish. Amazing communication. Would recommend working with Brandon to anyone.
BMW of West St. Louis goes above and beyond helping customers find the right car at the best price!
My family and I have purchased several vehicles from Caleb Sturgeon at Suntrup. We have never had a bad experience. Always recommend Caleb to friends in the market for a new vehicle.
We’ve always had good experiences with Suntrup Hyundai. Caleb is our go to salesman. He’s great! We’ve been Suntrup customers since 2002. We are always treated with respect and honesty.
They had a great selection of M cars and were actually referred by another St. Louis dealer! Before I even walked in, I was approached by Mitchell, my client advisor. He was very knowledgeable about the car I was looking for and followed up with a proposal same day. There was no pressure at all, from the sales process through the paperwork. Best experience purchasing a new car that I've had so far. I would highly recommend working with Mitchell and this dealership.
Sydney was a pleasure to work with. She listened to what I was looking for, talked through my options with me, and I didn’t feel any pressure throughout the entire process. She was extremely helpful and I highly recommend!
We couldn’t have had a better person to help us in purchasing a new car. Andy was very professional yet kind in assisting us. We will highly recommend him to all of our family and friends. Rhonda Straub
Had a very good experience with Wendy Osterman and BMW of West St. Louis. Made an inquiry online, got a call to schedule a test drive. Liked the car so asked for an offer. They were very competitive on price. Great communication throughout without being overbearing. Wendy was super responsive and had a warm personality. Buying a car can be an unpleasant experience, and working with some dealers can leave a bad taste in your mouth. Definitely not the case for me with this transaction. I feel comfortable recommending that you consider BMW of West St. Louis if you're ...
As a first time car purchaser, this was the easiest and best experience I could have asked for. Everyone was so professional, helpful, and kind to work with.
Sydney was an absolute pleasure to work with throughout the entire car-buying process. She was not only pleasant and friendly but also made everything feel effortless. Sydney took the time to listen to my needs, was incredibly accommodating, and made sure I found the perfect vehicle that checked all my boxes. I really appreciated how she simplified everything and took the stress out of the process. I highly recommend Sydney if you're looking for a professional and enjoyable car-buying experience!
Very helpful and very informative and patient. Worked with me and tried their best to get me a bang for my buck and I’m very pleased. Thank you!!!
This was a great experience.. Thank you. You gave me a good price on my trade in
Excellent and very professional service by Aaron. Would highly recommend your dealership and sales staff. Thank you
I’ve bought and traded at least 5 cars with Suntrup and have always been treated perfectly!
For those who didn’t want to read my novel that I posted earlier here’s the shorter version. Purchasing a vehicle from Suntrup BMW West St. Louis was like no other car buying experience I have ever had and I am 63. You can check off all of the customer service buzz words: Professional, Friendly, Personable, and Customer oriented. All of that and more. Just a great overall. Experience. Mitchell Cain was my salesman and when I first met him I thought “he’s kind of young”. Don’t be fooled by Mitchell’s age however as he was one ...
For years my wife and I have been looking to purchase a BMW X7 at a local dealership less than 5 miles from my house. We stopped in several times over the years but were pretty much ignored y them and they never called us once. We decide to contact the 3 BMW dealerships in St. Louis which is about 50 miles away. Only Suntrup West St. Louis BMW called us back. We saw a 2023 X7 on their website we wanted. Unfortunately it had a deposit from another buyer. but they would search for us. Just 2 days later Mitchell Cain called me and ...
The process was easy. We found the car we wanted and we love it. I would recommend anyone to shop for a new vehicle at Suntrup Kia.
Thoughtful people that listen to their customers needs. The buying experience was easy and painless
Great experience.. Katherine was awesome , very helpful and knowledgeable.. the deal went fast and. Smooth
Andy was very respectful and understanding of my needs when purchasing a new car. with that being said he was still able to get me in my dream car !! Suntrup hyundai was the first dealership i went into that did not make me feel pressured to leave with a car, they answered all of my questions and concerns.
Easiest dealership experience we have ever had!! We found a car online and called to make sure it was available, the woman who answered the phone was very pleasant and informative. While on our way to the dealership we received a video of the car which we thought was a very nice gesture. Our salesman Anes was fantastic. We were given clear upfront information about the car and the history behind it. He worked with us with any questions and to get us a good deal. That is where we meet the sales Manager Linzie. He worked with us on ...
The buying experience for a 2024 Kia Telluride was wonderful. Sheridan Wright was our sales associate and did a great job showing us options and explaining everything. Our interactions with finance and service departments were very pleasant.
Craig was great. Experience from start to finish was above and beyond. Would most definitely recommend.
This process was so quick and easy! Andy and Kyle got me into my 2025 Hyundai Palisade so quick. I was given a good amount of time to walk through the new features and ask questions. Highly recommend them?
Brandon Giganti is excellent. Easy to work with, Friendly, Knowledgeable, Responsive. Just super super helpful.
Our salesman, James was amazing he found us exactly what we wanted.
Andy is the best. What a great asset that this location has we’ve could’ve gone to the Saint Charles location or even the Wentzville location but chose to drive the distance to see him. Top-notch sales person says it like it is nothing hidden give this man a raise.!!!
This is the 7th Hyundai that we have purchased from Andy. 5 from a previous dealership, but our business followed him. He found me the vehicle that I wanted and even delivered it to me. Suntrup handled all the finance stuff online and then called to go over everything. It was a fast, easy, and painless process! Did I mention how much I'm loving my 2025 Tucson!
Andy and Carter are simply amazing. Andy showed me all the vehicles I was interested in and helped me make an informed decision. I ended up trading in my sonata and picked up a palisade. Andy ensured that the transition to a palisade was better smooth and gave me an amazing deal on my financing apr as well.
Great service and a good deal, I would buy from this dealership again. I love my new car.
Excellent customer service! Time consideration was important. Very professional! Our sales rep was Jada. She was informative and attentive thru the entire experience. She found us a vehicle and provided exceptional service. Would highly recommend Jada and BMW of West St. Louis!
I really appreciate Kenan and his customer service. He was friendly and really knew his stuff. We had a lot of questions and he was able to answer pretty much all of them quickly and what he didn’t know right away, he found out for us. Even after buying the car, I have had a few questions and he was quick and friendly, which is really important to me. We have bought a lot of cars over the years and talked to even more sales reps. He’s the best person I’ve dealt with.
Grayson was the so great to lease a car from. She was not pushy at all. She would do anything that you would ask her to do and she always in a timely manner would return phone calls and or texts. She is very friendly and she knows anything that you would ask about the car you were looking at. The best thing about Grayson is that she always has a smile on her face and makes you feel very welcomed. I highly suggest asking for Grayson for your next lease or purchase at West County BMW.
Aaron was awesome! From the first day I met him to talk models and test drive an couple until I picked up the car a dew days later. Aaron was knowledgeable, friendly and so patient. His knowledge of the vehicles helped solidify my design on what to purchase. I picked the Rogue platinum edition. His advice on color was spot on! We took the time in the vehicle, going over features and I know if I have any questions he is just a text or opine call away!
I recently purchased a vehicle and the entire experience was outstanding. I have purchased numerous automobiles in my lifetime and this experience was far superior to any other. Jada was a pleasure to work with as I found her honesty, transparency, patience, and effort before during and after the purchase/sale, refreshing. The management team was equally impressive, offering transparent pricing and working with me to get the best deal possible. It’s clear that the leadership fosters a culture of excellence, as the entire staff was professional and friendly. I highly recommend this dealership for anyone looking for a ...
He was really polite and cool guy, he tried his best to sell the car in a good way ı really liked it
Great Experience, Brian was Extremely helpful throughout the Buying process. Will definitely recommend to friends and associates
James and Dzenis were so helpful in our leasing process of the KiaEV9. They helped us learn more about the car and the financing options, and they were honest, sincere, and professional. We also appreciate BJ who helped us at the end with the paperwork. They made a process which can sometimes feel complicated straightforward and efficient.
Seemed relaxed and low pressure. They worked hard to get our interest rate where we wanted it.
James was amazing and worked to get us where we needed to be price wise! Tony in finance was great!
One of the best and easiest car purchases I’ve ever made. Told Brian what I wanted, and he delivered exactly that
Everyone was very nice and friendly. I really appreciate them. Awesome team. I will refer them to everyone. They made My experience wonderful. They have big hearts from sales manager(Steve) to the salesman (Kenan) and finance manager(Jill). I love you guys 😉
This is the 2 ND car I've bought from them always so fast and easy!
James was awesome. Noticed us even when he was with another customer and made us all feel important. He was very patient with our needs and our wants to not just make a sale but put us in the right vehicle for our family. He was great with the financing completion as well. We highly recommend working with James.
Great experience with BMW of West St. Louis. Anes in sales was very helpful and knowledgeable in choosing the right 840i with the specifications I wanted. He got the order into BMW quickly, kept me fully informed during build and shipping. When it arrived he was there to help with tinted windows and some other finishing details before I picked it up. When I arrived to take it home, he was there to get me going with the new car off the lot. He’s also very friendly and personable. Armin in finance had all the paperwork ready when I ...
I came in knowing what I wanted and they got me in and out quickly.
Just as I was getting to leave Suntrup Dylan found me a Jeep that just came in! I couldn’t afford a payment, so Dylan made an even trade! I never thought that would happen! Praise the Lord! My family and friends have bought about 13 vehicles from Butler Chevrolet! Haven’t been happy with them lately! It’s time for a change!! Thanks
Great to work with. No nonsense guy who goes out of his way to get you the car that you want. I just bought my 4th car from him.
Fast Efficient Friendly Professional Moe was a fantastic salesman. He didn’t rush me in my decision and was very informative about telling me about my car choices! Moe made buying a car an easy experience! Highly recommend Moe!
Now was unbelievably helpful, upbeat, and willing to do whatever we said we needed. I highly recommend him.
They were all very knowledgeable and professional, not aggressive or pushy. Wendy, Was delightful, as well as the sales manager, who was very gracious and appreciative of our business
This dealership and sales person truly were awesome they were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dealership and both salesmen to anyone! Best experience I have had at a dealership!
Very easy to work with and accommodating when the timing got too late to finish all the paperwork
It was a very easy process buying my new car. Salesman was awesome and very informative. Financing went smooth and warranties were explained in detail. From start to end very impressed.
Great experience with BMW of West St. Louis, Craig Suntrup Jr and everyone else I worked with during my purchase. Worked with me to find a 2024 vehicle to meet my needs, made excellent recommendation regarding a stealth hitch to accommodate a bike rack. Very straight forward and easy to do business with. This is my 2nd purchase from BMW of West St. Louis. They have handled all my service on the first purchase and I have found their service team first rate as well.
Friendly and helpful dealership.
Jada was a pleasure to work with. She was responsive and went above and beyond for me. Supportive through the entire process.
Friendly and easy to work with. Aaron and Jake were great to work with and made the buying experience go smoothly
This dealership, by far, is the best one that I have ever dealt with. We were so pleased with the way every part of the deal was handled! The staff was super helpful and gave attention to every detail. John went above and beyond to help us in every way. He is definitely at the top of the salesman leader board. Jill also did her best to make sure we understood every aspect of the warranties that are available to us. So glad we make the 2 hour drive to do business with this dealership. We will definitely spread the word ...
He is the best agent I have ever met! He has been so kind and very good in giving us every details and informations about nissan kicks. He answered every questions that we had and very patient with us. I have not driven nissan before so I do not know anything about it, but John helped us and made it possible to bring it home! I was so thankful that he approached us first when we came inside the dealership. Nissan has the best agent and I would totally recommend this place and John to everyone who wanted to purchase ...