Customer Testimonials
Great service, checked me in, early, quick service to discover my issue, friendly and informative
I just want to say if you want the best service on the planet when you go to Suntrup Kia ask for Armin he is the best he knows how to take care of your special needs you will enjoy working with this man he truly should be the boss!!!!!
Arman in service is by far the best person I’ve ever dealt with in a car dealership. He is knowledgeable and always performs his job to the best he can. I will never go to another place as long as Arman is working here. I strongly recommend buying a car here and getting service here.
brian richter is an a friendly advisor and knows his job well. I will continue to use him for my service eveyrtime we come in
I have not been to Kia in awhile. But I called and talked to Brian Richter he gave me a rental free and did the best he could to diagnosed what was wrong with my car. I was treated very well. I just want to thank Kia for how well I was treated.
We purchased a Kia Forte on the spot after our transmission went out on our Ford Fiesta and we limped onto their parking lot. We were met outside by a salesman - who was busy - so he passed us to another salesman. They handled the financing and we drove off the lot about 3 hours later with our new car. We purchased the service plan and have had nothing but awesome service each and every time we go to get our oil changed. Yesterday was no exception. Arman, at the service counter professionally checked us in, explained what service our car was going to get (they checked all fluids, lights, battery and rotated tires - and we had just gone for an oil change). We were in and out in about an hour. Waiting room has free wifi, popcorn, coffee, television - and it's clean. I don't understand how people can complain when we have been there at least 6 times and never had a problem. Just wanted to give credit where credit is due.
I would highly recommend this dealership and dealer. They were very helpful and took their time with us so we were completely happy with our purchase.
Easy to make appointment, coupons available to reduce cost, service completed in less time than expected, friendly and helpful service from Brian Richter(Service Advisor) and cashier & clean, shiny car from free car wash!
They were all very nice and judgement free. I would recommend them to anyone who wants to get an easy deal. Much better than the guys next door who wouldn't talk to me because I was in sweat pants and a tshirt.
All the people in the service department are awesome. James, Lindsay and Carol are most knowledgeable and can explain clearly and concisely service needs. My cars are retuned vacuumed, washed and dried. HW west service is the BEST!!!
I want to say they're a great dealership and I would recommend anyone to come and get a vehicle I want to thank Rodney Butler for all his help
The best kia dealer for service and great prices on maintaince sign up for coupons they outstanding value they truly care about you and car bought 3 cars and received awsome service ask for lindsay.
Great store and very kind service from Mark Baricko!
Found my dream car....actually beyond my dream car and had great help in every aspect. Darren and Andrew were amazingly helpful without feeling sales-pitchy or pressure. They made it all fast, easy and literally went above and beyond any dealership I’ve ever experienced. Thanks guys!
I have purchased 4 cars at hw Kia in the past 8 yrs for myself and my kids. I have received highest level of knowledge and lower pressure than I have received from other dealers. In addition the service staff is the best. They are so nice and accommodating. I have never had any major repairs since Kia is quality car. All service I have done at hw Kia has been excellent. I actually enjoy going in and interacting with staff. All my preventative maintence is done there. I TRUST THEM!
Great service department! Went for an oil change today and everyone was so friendly and welcoming. They were also fast and the waiting area was nice and clean �
Collin H. Costello was great to work with.
I came in for an oil change on my Altima that I bought here in 2015. I saw my friend Nadja working as a saleswoman so I spoke to her about my interest in possibly trading the Altima in for a newer more spacious car since I have 4 children. She found the PERFECT car for me , and got it all figured out for me. I am so glad I saw her today and got to work with her . She is such a pleasant employee! I definitely will be back in a few years for another good deal!
Steve was an excellent sales person to work with and helped to get me the car I wanted. I got a good deal and had a wonderful car buying experience. Lastly, everyone I worked with (Steve and Fred) had the utmost respect for a military veteran, thank you!
I told him all my financial issues and what my limit on cost and he met all my needs! He told me everything straight up and didn’t xxxxxxxx me which was really great. So I recommend him.
Pat was really working hard to get us into a vehicle and it happen thanks pat marshall for all your hard work thanks again p
Steve was a dream to work with. He went over and above with customer service. He was very patient and professional with my daughter and me as we were super high maintenance customers!! 🙂 Thank you Steve...we love our Elantra!!
Suntrup Staff was very friendly and patient with me on buying my car. Good or bad credit, they will make it possiable to give me a nice car to be proud of. I highly recommend to tell my family and friend to go to Suntrup and get the car they want.
Excellent service
This makes the third Hyundai that I have purchased from Suntrup Hyundai in the last 5 years. I would highly recommend both Suntrup and the Hyundai brand. Both have served us well. Our sales guy Frank Povis took the time to show us all the features of our new Kona and made sure we were comfortable with everything before we left. Very happy with our experience
The car buying experience at Suntrup Hyundai Wentzville was great! Ashley Gartner was pleasant to deal with and not once did I feel like I was dealing with a used car salesperson. The buying process was a breeze and they were extremely respectful of my time and my preferred methods of communication. Highly recommend you go talk to Ashley!
Everyone was really helpful and friendly. Alex C. worked with us and he put the time and effort in to make sure we had a great deal and were given the best options! Great experience and would recommend to family and friends for sure.
I found myself having to buy a car but I was worried about my credit and what kind of car I could get. I worked with Mindy Pluma and she made the process less stressful. She worked very hard to get me into a quality vehicle I could afford! Will buy from Suntrup and Mindy again.
this is our 10th Hyundai, but after totaling our regular dealer wasn't dealing, so we got on the internet and found Sunthrup. They had exactly the vehicle we wanted, for a great price.
Ashley is a good sales rep! Definitely recommend the company. Got a good deal on our 2014 car! ??
Ashley Gartner was absolutely a great sales rep. She will keep her word on making sure you leave with a nice car.
Just want to comment on the service recvd oct 8th at the Wentz Hyundai dealership. I always take my car there. Theyre friendly, eager to please and always do a great job. And kudos to my service advisor, Veronica Holliday, she is the best! Thanks as always !
We purchased 2 vehicles from Ashley at Suntrup West in Wentzville. It was an amazing experience! We were treated with genuine respect and they listened to what we wanted and we received better than we expected. One vehicle was new the other pre-owned. It was perfect for us. Ashley and the team of people who made it happen were absolutely amazing! I’ll never buy a vehicle any where else. First rate experience! Thanks so much for giving us our dream vehicles. Read more
I came in for an oil change on my Altima that I bought here in 2015. I saw my friend Nadja working as a saleswoman so I spoke to her about my interest in possibly trading the Altima in for a newer more spacious car since I have 4 children. She found the PERFECT car for me , and got it all figured out for me. I am so glad I saw her today and got to work with her . She is such a pleasant employee! I definitely will be back in a few years for another good deal!
Collin H. Costello was great to work with.
Patrick was very professional and took so much time with us to ensure that we had the best experience buying our Nissan Altima. I highly recommend Patrick!!!
I came in for an oil change on my Altima that I bought here in 2015. I saw my friend Nadja working as a saleswoman so I spoke to her about my interest in possibly trading the Altima in for a newer more spacious car since I have 4 children. She found the PERFECT car for me , and got it all figured out for me. I am so glad I saw her today and got to work with her . She is such a pleasant employee! I definitely will be back in a few years for another good deal!
I gave a four-star rating because the entire process took approximately four hours because there was a challenge with the computer. I forgot the name of the finance person but he was very apologetic and appeared concerned about the long time it was taking. My salesperson Staphen Mason was patient, considerate and did all he could to help me make the right decision. I am a 73-year-old single woman. Because I had no one to help me drive the car home, Stephan had it delivered to my home in Illinois. The two gentlemen who delivered it did so in a few hours, answered my questions about various functions and backed it into my garage for me.
Suntrup Nissan is a great place to buy or lease a vehicle. Katie Eason is so nice to work with, because she has your best interest at heart!
This is my second time going to Katie to help with getting me into a lease. She’s super helpful and always goes above and beyond to get you what you want!
I recently needed a new vehicle and I had no idea what to shop for and what Nissan had to offer, as I had not made a new purchase in several years. Luckily I had a gentleman named Joseph Dawidouski take care of me, and he made what I originally thought could be a stressful situation very relaxed and easy. It couldn't have gone any smoother! I ended up selecting the Nissan Rogue and it has been an outstanding choice. I'm very happy with the new vehicle and everyone at Suntrup including Nathan Schwarzen and Brett Hergenrother, who were also very professional and helpful along the way. Thank you guys!
Working with Joe Dawidouski and Adela in Finance was great. They sold my daughter a new Rogue in September and went back to them for mine. If Adela is busy with another customer ask to wait for her.
Madeline was fantastic to work with. She was very responsive from the start and answered all of my questions. She is knowledgeable about the vehicles. She made the whole experience very enjoyable. Wonderful finance manager as well. I will definitely consider Suntrup and Madeline for any future purchase!
If you want to buy a VW. I will tell you that my experience at Suntrup VW was extremely enjoyable. I felt no pressure to purchase. I would recommend purchasing a car from Sarah Holder. I am a VP of Sales for a large company and will tell you Sarah’s belief in not only the product she was selling but the company that she represents is infectious.If you are thinking of buying a VW see Sarah!
Kenan was the best to work with!!! Will never go to another dealership in the area again. Such an easy, great experience!
So thankful for Kenan because I was very undecided when I came in, but he was patient and showed me so many different cars, finally getting me into my brand new Jetta! Love it! My experience with them could not have been better!
Sarah Holder worked with us like I have never seen from a car dealer. Definitely the place to get the best Volkswagens!
It was amazing purchase of 2018 Atlas from VW Suntrup. Sarah did awesome job and we went home happy with the new bold bossy suv.
Working with Sarah Holder was a great experience. She was so friendly, not pushy, and very knowledgeable. She made the whole process of trying to get a car for our out of town son very easy. Working with Dave Chadwick was also a great experience. Would highly recommend Sarah to others in search of a car. And the Passat was exactly what we were looking for.
I had a great experience at Suntrup VW, when I bought my new Atlas. Kenan , was very nice and helpful .
I had a great experience with Blaze and the Suntrup VW team! The specific SUV I was looking for was no where to be found in St. Louis. These guys found the car I was looking for and made the process super quick and easy!
Steve & Veronica did an amazing job getting me in a car that had everything that I wanted. They went above and beyond! I will definitely do business with them in the future.
Great experience! Easy and painless! Got a great deal on an i3. Love the car! Ask for MICHAEL KUHLMANN when you stop in. Very personable! Great guy! Makes the car buying experience a breeze! Thanks again BMW of West St. Louis!
Buying a car from Brandon at BMW of West STL was quick and easy. I never felt pressured or rushed throughout the whole process. I would definitely recommend to family and friends.
Brandon made buying a car from BMW of West STL a smooth and quick experience. I would highly recommend them to anyone looking for a new car!
Brandon was responsive, helpful, and transparent throughout the leasing process. He was never pushy and bent over backwards to work around my schedule. It almost felt too easy. I’ll be glad to send friends his way.
The person working the parts counter and Ty are awesome! Thank you for topping off my coolant!
We love BMW of West St. Louis so much, that we drive in from the city!! Our service representative, Tye, is amazing! We are always treated as though we’re the only customers in the store—service is completely thorough and efficient! Thanks for all you do!
Just bought a 650 CV from Jhonny polo and I absolutely love his service and his great personality. Highly recommended!! Thanks Jhonny! Great experience! Love my new car!
