Customer Testimonials

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DealerRater Feb 24, 2024
 

Luis went above and beyond for us! Was great at getting back with any questions that we asked. Running numbers on different vehicles. Everyone at Suntrup was wonderful. We loved working with them.

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DealerRater Feb 24, 2024
 

I bought my 1st brand new car yesterday I have never enjoyed buying a car before yesterday Sheridan russ and Brian all went above and beyond to make this experience all I ever dreamed it would be thank you from the bottom of my heart

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Google Feb 24, 2024
 

This has been the best experience while purchasing a new vehicle that we have ever had! Our sales person, Tabesh, was so friendly from the start and was not pushy like we have experienced at other dealers. The finance manager, Katie, was just as friendly too! Everyone we spoke with here was just so nice! Yes, I get it, we were spending money, but they still treated us great and with great respect! I highly recommend this location and highly recommend Tabesh!!!

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DealerRater Feb 24, 2024
 

Everyone was very nice. They kept in contact with me. Having a 15 word minimum on service is obnoxious

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DealerRater Feb 24, 2024
 

Easton was super friendly, straightforward, and helpful. He made the process of buying my first car very easy and stress-free. Greg also helped me before I even came in for my appointment by answering questions about different cars and sending me a video of the one I picked. Couldn’t haven’t asked for a better experience!

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DealerRater Feb 24, 2024
 

Andy went above and beyond to locate my vehicle! He was an absolute pleasure to work with!!! I would definitely recommend him to someone looking for a vehicle !

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DealerRater Feb 23, 2024
 

My experience at Suntrup VW went smoothly. My car was finished before the time that was given to me. John in the Service Department was friendly, professional, and very helpful!

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DealerRater Feb 23, 2024
 

Quick acknowledgment, friendly staff. Service was quick. Liked the video they showed of car. Car was done in less time than anticipated. Nice new waiting area, could use some more chairs, vending machine and soda machine but coffee and water was nice. Highly recommend.

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Google Feb 23, 2024
 

Everyone I encountered was very nice and helpful! I l really like the car I got!

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DealerRater Feb 23, 2024
 

Zack was friendly and respectful. However, my only concern was that Zack has changed my Volkswagen atlas 2024 experience to be a lifetime beautiful experience. Honestly, nothing beats Volkswagen driving experience and comfort. May God bless him and please value him. Thank you.

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DealerRater Feb 23, 2024
 

I had a great experience working with your team. Sales Manager Steven was great to work with, Aaron was very knowledgeable about the product and Jill make the finance process easy to understand and quick process. Thanks

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DealerRater Feb 23, 2024
 

Brian is a patient and courtious salesman. I test drove many cars and he wanted to make sure that the vehicle I selected was a good fit. My wife and I visited many other dealerships and by far the Suntrup experience was the best. It was a welcoming atmosphere, everyone very friendly. Brian and Jill were great to work with and are assets to the organization.....

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DealerRater Feb 23, 2024
 

They were very friendly and helpful finding the right price for me.. I will be back when it time again to purchase another car.. Thank you guys so much!!

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DealerRater Feb 23, 2024
 

It was great working with Anes and the rest of the team. They worked hard to provide a smooth experience.

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DealerRater Feb 23, 2024
 

My experience was good! This is my 2nd time purchasing from Suntrup and both times were seamless. Oz is phenomenal! He made sure I was happy with my purchase. He was such a great support to assist me with an issue that I had with the NissanConnect app. He helped me rectify the situation. As a result, I am grateful!

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DealerRater Feb 22, 2024
 

Always easy to deal with and always trying to make sure the deal will go through whatever comes up

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Google Feb 22, 2024
 
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DealerRater Feb 22, 2024
 

Nice dealership, friendly staff, and cars that are reasonably priced. I'm very happy with my purchase and the service that I received!

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DealerRater Feb 22, 2024
 

I recently purchased a 2024 Kia Sorento, and my experience with the salesperson, Aida, was exceptional. The car I had inquired about over the phone was sold to someone else as I pulled into the parking lot. Aida was able to quickly find the same model car immediately. Although it was a different trim level, it checked all of the boxes and I’m really happy with the one I purchased. Her customer service was outstanding; she was not only attentive and patient in addressing my questions but also highly responsive to my specific needs. Her communication skills were top-notch, making ...

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DealerRater Feb 22, 2024
 

Dave was really helpful and made the process easy. He showed me the new waiting area and was very responsive.

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Google Feb 21, 2024
 

Everything went wellVeronica, thanks for checking.

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Google Feb 21, 2024
 

General maintenance checkup and oil change

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DealerRater Feb 21, 2024
 

Suntrup made it so easy to buy and close the deal. We will definitely buy from them again.

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DealerRater Feb 21, 2024
 

Making an appointment online is very easy and convenient. Service was within a timely manner

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DealerRater Feb 21, 2024
 

Fast and efficient workers that were knowledgeable about my vehicle and seemed happy to help.

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DealerRater Feb 21, 2024
 

Fast,easy,and painless. One of the best car buying experiences we have ever had.

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DealerRater Feb 21, 2024
 

Very friendly and easy to work with. All questions I had were answered. Very good experience.

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DealerRater Feb 21, 2024
 

Agent was very nice and friendly also helpful, we had a great car shopping experience with him today!

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DealerRater Feb 21, 2024
 

Excellent experience with Mitchell, knowledgeable, courteous, and not pushy. He helped me find the perfect car within my budget. The entire process was smooth, and I felt well-informed. I highly recommend Mitchell for a hassle-free car-buying experience."

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DealerRater Feb 20, 2024
 

They helped me find the right car at the right price, and I'm very grateful.

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DealerRater Feb 20, 2024
 

David was great! He was very informative and explained why the recommended services were needed. I appreciated his honesty, knowledge and patience despite the fact that it was a very busy time of day.

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DealerRater Feb 20, 2024
 

Our experience was basically a good one. Our salesman Easton went above and beyond to ensure everything went well. He continues to make himself available to ensure all continues to be well. Easton made this relatively painless. I generally hate the process of buying a car, but Easton made it a pleasure. If there was anything that was less than stellar, it was the financing part. When it was time to sign, both the length of the contract and interest rate were unacceptable. We were under the impression rates would be researched for the best available at the time, and ...

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DealerRater Feb 20, 2024
 

They did a great job in the snow storm. I really appreciated getting into a warm car

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DealerRater Feb 20, 2024
 

Ryan is absolutely amazing every time I come in! 5 stars isn’t enough!! Highly recommend!

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DealerRater Feb 20, 2024
 

Great service great people fix the problem thx for keeping me in the loop whit the services

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DealerRater Feb 20, 2024
 

Great service, always kept informed of the status. The video link is very helpful also.

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DealerRater Feb 19, 2024
 

Scott was very attentive! We really enjoyed the service. Julie helped a lot with the paperwork and provided advice. We were very satisfied with our deal!

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Google Feb 19, 2024
 

I had the pleasure of working with Oz and he was phenomenal. He was very accommodating and flexible. As a result, I’m a satisfied with my experience and my purchase!

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DealerRater Feb 19, 2024
 

Anes and Bob Whay were professional and great to deal with! Delivery was fast and Parker helped set up the iDrive 8.5 ! This is the 3rd vehicle purchased from BMW of West St. Louis. Great team!!

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DealerRater Feb 19, 2024
 

Easton was absolutely fantastic! We had text numerous times and had everything ready to go upon my arrival. I highly recommend!!!

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DealerRater Feb 19, 2024
 

Easton, salesperson; Bobbie, management; and Kati, finance were all excellent. Easton got us the right car. Bobbie got use the right price and Kati got us financing and out the door. This was our 7th car from Suntrup and all our experiences have been great.

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DealerRater Feb 18, 2024
 

Hani was very intent on finding a car for us and he did he was friendly and helpful

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Google Feb 18, 2024
 

Keenan, Hani, and Jill all made purchasing my new Rogue an enjoyable experience. They were all friendly, helpful, and didn’t give me the run around, providing straight answers to all of my many questions. I’ve already recommended them to my friends!

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DealerRater Feb 18, 2024
 

This is my 4th nissan from suntrupp always friendly and always great service, salesman very professional very helpful would definitely recommend

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DealerRater Feb 18, 2024
 

BMW of West St. Louis gave us a fair deal and treated us very well.

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Google Feb 18, 2024
 

Just purchased a Palisade Calligraphy and it was the easiest car purchase I’ve ever made. My sales person, Andy Gildehaus, was super and I would highly recommend. I received an excellent trade in offer and a great price on the Palisade.

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DealerRater Feb 17, 2024
 

John and Luis made this a special day for a first.time driver and car owner.

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Google Feb 17, 2024
 

Everyone was very friendly and personable, especially Aldijan. He was great and put my mind at ease purchasing my first brand new vehicle!

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DealerRater Feb 17, 2024
 

Ryan Thoele very friendly and quick to wait on customers. Great communication and great service! A+

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DealerRater Feb 16, 2024
 

Experience was as pleasant as it could be when buying a new vehicle. No complaints.

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DealerRater Feb 16, 2024
 

Amazing experience. Thank you for listening and taking the time to understand my needs, explaining the process and just being a great person!

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DealerRater Feb 16, 2024
 

Caleb is a tremendous asset to Suntrup . He is very professional and very helpful and always goes the extra mile. Me and my wife have bought multiple vehicles from Caleb and will continue to buy from him only. He is very knowledgeable and knows his stuff and he makes miracles happen. Caleb is the face that runs the place at Suntrup . 😀💪

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DealerRater Feb 16, 2024
 

Great customer service! Listened to what I wanted/needed and went above and beyond to make it happen. This is my second vehicle purchase from them in 2 years and I plan to continue coming here anytime I need a vehicle.

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DealerRater Feb 16, 2024
 

Service was super quick and I LOVE the new building!! Waiting room is very comfortable. Communication is excellent!

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DealerRater Feb 15, 2024
 

No complaints here! Thank you for taking care of my Pathfinder. Love having my seat warmer working again! Communication was great and turn around was quicker than expected.

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DealerRater Feb 15, 2024
 

Dave worked to get tires expedited to the dealership when there was a warehouse shipping issue. Nice job.

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Google Feb 15, 2024
 
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DealerRater Feb 15, 2024
 

Brian is very easy and pleasant to work with. He is knowledgeable about the car market, tradeins and their fine Nissan products, and has a good sense of humor throughout the seamless process.

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DealerRater Feb 15, 2024
 

Nijaz and Sai were both awesome to work with. The only problem I had was waiting 4 hours from the time of purchase to drive away. They said they were going to detail it and pretty much just ran it through their car wash. They didn’t touch the inside like we had hoped. I ended up taking it to the detailer and it cost me $150.

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DealerRater Feb 15, 2024
 

Excellent service and friendly well informed sales people. Brian offered wonderful customer service and shared his extensive product knowledge with us in a low pressure understandable way. He was great to work with as we worked together to replace our car that had been a complete loss in an auto accident. Our whole experience with Suntrup was one of professionalism and care. Thank you!

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DealerRater Feb 15, 2024
 

Hani is so amazing. He knows his job very well. He and Jill were so friendly and they were so welcoming. They're awesome

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Google Feb 15, 2024
 

It was my first time trading in a vehicle and leasing a new one. Mike Meyer was fantastic, and he made the process incredibly easy!

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DealerRater Feb 14, 2024
 

If you are looking for an honest guy who treats you right and gives you the best price. It’s him! We love our new bmw M4!

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DealerRater Feb 14, 2024
 

I recently had the pleasure of purchasing my second car from Brandon at BMW of West St. Louis, and I cannot express enough how impressed I am with his exceptional service. From the beginning, Brandon demonstrated a level of professionalism that set the tone for a smooth and enjoyable car-buying experience. His consistent follow-up before, during, and after the purchase process was truly commendable. He went above and beyond to ensure that I felt informed and comfortable every step of the way. What sets BMW of West St. Louis apart is not only the quality of their vehicles but also ...

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DealerRater Feb 14, 2024
 

So many Service Departments suck. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need.

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DealerRater Feb 14, 2024
 

Mitchell was a fire colleague! Knew what he was talking about having a passion in BMW’s! Phenomenal service and a all around great person!

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DealerRater Feb 14, 2024
 

I recently had an exceptional car-buying experience with Mitchell at BMW of West St. Louis. Mitchell's deep product knowledge, genuine care for customers, and attentive service made the process seamless and enjoyable. He never pressured me and was highly responsive to my needs. Mitchell's professionalism, positive attitude, and dedication to customer satisfaction truly set him apart. I highly recommend Mitchell to anyone looking for a trustworthy and customer-focused car salesman. Thanks, Mitchell, for your outstanding service!

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DealerRater Feb 14, 2024
 

I would've given a 5star. One of the guys drove my Tahoe thru mud after the service was done and I had to pay $10 to get it cleaned off at the car wash. The new facility is really nice and comfortable. I'd like to know the bonehead that drove my clean truck in the mud. xxxxxxx

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DealerRater Feb 14, 2024
 

The whole team that worked with me are amazing. Thank you all so much for everything you've done.

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DealerRater Feb 14, 2024
 

Keenan, Hani and Jill made my buying experience a stress-free experience, with no run around or haggling. They were all helpful, with straight answers for me. In fact, I’ve already recommended them to a good friend!😊

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DealerRater Feb 14, 2024
 

The inside is immaculate. Everyone I encountered was friendly and personable, not to mention funny. I would highly recommend.

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Google Feb 14, 2024
 

Suntrup Hyundai South - Customer Service was 125%. Tim MCarthy was my Service Advisor. He was on top on everything. Explained well and delivered ontime. Would keep me posted via text of every update he had when he had it. Very Responsive.

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DealerRater Feb 14, 2024
 

Easton was very helpful. A great sales person. Was very patient with us answering all of our questions.

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DealerRater Feb 13, 2024
 

Dave was knowledgeable, attentive, kept me informed about my car and what’s new with Nissan

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DealerRater Feb 13, 2024
 

This was our third vehicle purchase with Suntrup Nissan, and they have always been great to work with!

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DealerRater Feb 13, 2024
 

These people, and especially Brandon, are a very unique breed! No other rep or dealership can compare!

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DealerRater Feb 13, 2024
 

Brandon always goes above and beyond to make sure I am taken care of. When I was in the market for a new car, a quick note to him outlining what I was looking for is all it took.

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DealerRater Feb 13, 2024
 

Huge thanks to Nijaz and David for providing their expertise and outstanding assistance! It was an awesome buying car experience:)

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DealerRater Feb 12, 2024
 

Excellent service, very prompt and helpful. The service I recieved went well beyond my expectations

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Google Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

Great service. Very knowledgeable staff . Car is working great . Thank you everyone at Suntrup Nissan . Nice Building. See you on my next service need’s.

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Google Feb 12, 2024
 

Itcwaa great. The guy that told me about the inspection should be a spokesperson

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Google Feb 12, 2024
 

Caleb was amazing and was so helpful throughout the whole buying process. Bobby, the sales manager, was also so helpful and made sure we were taken care of. I’m very happy with the service I was given!

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DealerRater Feb 11, 2024
 

John and Nissan Suntrup Team made my car purchase extremely easy. Great price and excellent customer service. I love my new car!

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DealerRater Feb 10, 2024
 

Always this best and most friendly people. Love the service and the sales team. Thank you

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DealerRater Feb 10, 2024
 

Longest part of the transaction was the printer running out of ink. Easton was quick, efficient and professional. Couldn’t have been a better first experience with him and Suntrup Hyundai.

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DealerRater Feb 9, 2024
 

Easton was a fantastic salesman to work with. The buying process was very easy to go through. Thank you Suntrup Hyundai South. We will be back!

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DealerRater Feb 9, 2024
 

The experience was pleasant and the process easy. I like that I can get points to use for future service. And I really appreciate the texts and videos that keep me up to date on my car’s progress

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Google Feb 9, 2024
 

Aaron and Jill were super helpful and really patient as I checked out all of the cars. Definitely worth the trip from DC to STL!

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Google Feb 8, 2024
 
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DealerRater Feb 8, 2024
 

Service was quick and easy. Scheduled appointment through app and got in within a week.

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DealerRater Feb 8, 2024
 

Second time buying a vehicle from Oz! He is super to work with, everything goes very smoothly and he thinks of everything. He makes everyone feel like they are special and priority. From the knowledge of the vehicles to the paper work to even helping set up blue tooth radio if you need it! I will go back the next time I’m ready to buy just because of Oz and I will most definitely ask for him again!!

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DealerRater Feb 8, 2024
 

Had a great experience shopping with Suntrup Nissan this is my third time buying with them. Each time I’ve got what I consider to be a very good deal on the price and a friendly non-pressuring purchase environment.

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DealerRater Feb 8, 2024
 

Brandon goes above and beyond to deliver exceptional service. His attention to detail and further understanding of our needs led to establishing a trusting relationship. After three BMW site visits, multiple emails & phone conversations he continued to demonstrate sincerity and patience with us. It’s not an easy decision and I never felt pushed or pressured throughout the process. The entire team at BMW was always friendly and welcoming. Brandon also helped pull off the memorable surprise for our family. If you are looking for a fun, relaxing experience I 100% suggest Brandon. You will be in good hands!

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DealerRater Feb 8, 2024
 

I had a very pleasant experience at Suntrup. Friendly staff and great customer service. Thank you

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Google Feb 8, 2024
 

Super impressed. Could not have been more pleasant and honest. Super team they have working for a super brand.

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Google Feb 7, 2024
 

I have purchased cars from Suntrup Nissan Volkswagen for over 30 years. From sales to service, the experience has always been a great one.

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DealerRater Feb 7, 2024
 

Everybody was great and super helpful with everything. As a first time car buyer they took the time to throughly explain everything and answer all of my questions.

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DealerRater Feb 7, 2024
 

Dave is very helpful and I appreciate how transparent he is about the repair process.

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DealerRater Feb 24, 2024
 

Luis went above and beyond for us! Was great at getting back with any questions that we asked. Running numbers on different vehicles. Everyone at Suntrup was wonderful. We loved working with them.

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DealerRater Feb 24, 2024
 

I bought my 1st brand new car yesterday I have never enjoyed buying a car before yesterday Sheridan russ and Brian all went above and beyond to make this experience all I ever dreamed it would be thank you from the bottom of my heart

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Google Feb 24, 2024
 

This has been the best experience while purchasing a new vehicle that we have ever had! Our sales person, Tabesh, was so friendly from the start and was not pushy like we have experienced at other dealers. The finance manager, Katie, was just as friendly too! Everyone we spoke with here was just so nice! Yes, I get it, we were spending money, but they still treated us great and with great respect! I highly recommend this location and highly recommend Tabesh!!!

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DealerRater Feb 24, 2024
 

Everyone was very nice. They kept in contact with me. Having a 15 word minimum on service is obnoxious

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DealerRater Feb 24, 2024
 

Easton was super friendly, straightforward, and helpful. He made the process of buying my first car very easy and stress-free. Greg also helped me before I even came in for my appointment by answering questions about different cars and sending me a video of the one I picked. Couldn’t haven’t asked for a better experience!

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DealerRater Feb 24, 2024
 

Andy went above and beyond to locate my vehicle! He was an absolute pleasure to work with!!! I would definitely recommend him to someone looking for a vehicle !

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DealerRater Feb 23, 2024
 

My experience at Suntrup VW went smoothly. My car was finished before the time that was given to me. John in the Service Department was friendly, professional, and very helpful!

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DealerRater Feb 23, 2024
 

Quick acknowledgment, friendly staff. Service was quick. Liked the video they showed of car. Car was done in less time than anticipated. Nice new waiting area, could use some more chairs, vending machine and soda machine but coffee and water was nice. Highly recommend.

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Google Feb 23, 2024
 

Everyone I encountered was very nice and helpful! I l really like the car I got!

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DealerRater Feb 23, 2024
 

Zack was friendly and respectful. However, my only concern was that Zack has changed my Volkswagen atlas 2024 experience to be a lifetime beautiful experience. Honestly, nothing beats Volkswagen driving experience and comfort. May God bless him and please value him. Thank you.

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DealerRater Feb 23, 2024
 

I had a great experience working with your team. Sales Manager Steven was great to work with, Aaron was very knowledgeable about the product and Jill make the finance process easy to understand and quick process. Thanks

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DealerRater Feb 23, 2024
 

Brian is a patient and courtious salesman. I test drove many cars and he wanted to make sure that the vehicle I selected was a good fit. My wife and I visited many other dealerships and by far the Suntrup experience was the best. It was a welcoming atmosphere, everyone very friendly. Brian and Jill were great to work with and are assets to the organization.....

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DealerRater Feb 23, 2024
 

They were very friendly and helpful finding the right price for me.. I will be back when it time again to purchase another car.. Thank you guys so much!!

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DealerRater Feb 23, 2024
 

It was great working with Anes and the rest of the team. They worked hard to provide a smooth experience.

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DealerRater Feb 23, 2024
 

My experience was good! This is my 2nd time purchasing from Suntrup and both times were seamless. Oz is phenomenal! He made sure I was happy with my purchase. He was such a great support to assist me with an issue that I had with the NissanConnect app. He helped me rectify the situation. As a result, I am grateful!

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DealerRater Feb 22, 2024
 

Always easy to deal with and always trying to make sure the deal will go through whatever comes up

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Google Feb 22, 2024
 
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DealerRater Feb 22, 2024
 

Nice dealership, friendly staff, and cars that are reasonably priced. I'm very happy with my purchase and the service that I received!

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DealerRater Feb 22, 2024
 

I recently purchased a 2024 Kia Sorento, and my experience with the salesperson, Aida, was exceptional. The car I had inquired about over the phone was sold to someone else as I pulled into the parking lot. Aida was able to quickly find the same model car immediately. Although it was a different trim level, it checked all of the boxes and I’m really happy with the one I purchased. Her customer service was outstanding; she was not only attentive and patient in addressing my questions but also highly responsive to my specific needs. Her communication skills were top-notch, making ...

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DealerRater Feb 22, 2024
 

Dave was really helpful and made the process easy. He showed me the new waiting area and was very responsive.

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Google Feb 21, 2024
 

Everything went wellVeronica, thanks for checking.

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Google Feb 21, 2024
 

General maintenance checkup and oil change

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DealerRater Feb 21, 2024
 

Suntrup made it so easy to buy and close the deal. We will definitely buy from them again.

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DealerRater Feb 21, 2024
 

Making an appointment online is very easy and convenient. Service was within a timely manner

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DealerRater Feb 21, 2024
 

Fast and efficient workers that were knowledgeable about my vehicle and seemed happy to help.

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DealerRater Feb 21, 2024
 

Fast,easy,and painless. One of the best car buying experiences we have ever had.

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DealerRater Feb 21, 2024
 

Very friendly and easy to work with. All questions I had were answered. Very good experience.

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DealerRater Feb 21, 2024
 

Agent was very nice and friendly also helpful, we had a great car shopping experience with him today!

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DealerRater Feb 21, 2024
 

Excellent experience with Mitchell, knowledgeable, courteous, and not pushy. He helped me find the perfect car within my budget. The entire process was smooth, and I felt well-informed. I highly recommend Mitchell for a hassle-free car-buying experience."

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DealerRater Feb 20, 2024
 

They helped me find the right car at the right price, and I'm very grateful.

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DealerRater Feb 20, 2024
 

David was great! He was very informative and explained why the recommended services were needed. I appreciated his honesty, knowledge and patience despite the fact that it was a very busy time of day.

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DealerRater Feb 20, 2024
 

Our experience was basically a good one. Our salesman Easton went above and beyond to ensure everything went well. He continues to make himself available to ensure all continues to be well. Easton made this relatively painless. I generally hate the process of buying a car, but Easton made it a pleasure. If there was anything that was less than stellar, it was the financing part. When it was time to sign, both the length of the contract and interest rate were unacceptable. We were under the impression rates would be researched for the best available at the time, and ...

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DealerRater Feb 20, 2024
 

They did a great job in the snow storm. I really appreciated getting into a warm car

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DealerRater Feb 20, 2024
 

Ryan is absolutely amazing every time I come in! 5 stars isn’t enough!! Highly recommend!

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DealerRater Feb 20, 2024
 

Great service great people fix the problem thx for keeping me in the loop whit the services

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DealerRater Feb 20, 2024
 

Great service, always kept informed of the status. The video link is very helpful also.

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DealerRater Feb 19, 2024
 

Scott was very attentive! We really enjoyed the service. Julie helped a lot with the paperwork and provided advice. We were very satisfied with our deal!

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Google Feb 19, 2024
 

I had the pleasure of working with Oz and he was phenomenal. He was very accommodating and flexible. As a result, I’m a satisfied with my experience and my purchase!

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DealerRater Feb 19, 2024
 

Anes and Bob Whay were professional and great to deal with! Delivery was fast and Parker helped set up the iDrive 8.5 ! This is the 3rd vehicle purchased from BMW of West St. Louis. Great team!!

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DealerRater Feb 19, 2024
 

Easton was absolutely fantastic! We had text numerous times and had everything ready to go upon my arrival. I highly recommend!!!

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DealerRater Feb 19, 2024
 

Easton, salesperson; Bobbie, management; and Kati, finance were all excellent. Easton got us the right car. Bobbie got use the right price and Kati got us financing and out the door. This was our 7th car from Suntrup and all our experiences have been great.

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DealerRater Feb 18, 2024
 

Hani was very intent on finding a car for us and he did he was friendly and helpful

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Google Feb 18, 2024
 

Keenan, Hani, and Jill all made purchasing my new Rogue an enjoyable experience. They were all friendly, helpful, and didn’t give me the run around, providing straight answers to all of my many questions. I’ve already recommended them to my friends!

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DealerRater Feb 18, 2024
 

This is my 4th nissan from suntrupp always friendly and always great service, salesman very professional very helpful would definitely recommend

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DealerRater Feb 18, 2024
 

BMW of West St. Louis gave us a fair deal and treated us very well.

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Google Feb 18, 2024
 

Just purchased a Palisade Calligraphy and it was the easiest car purchase I’ve ever made. My sales person, Andy Gildehaus, was super and I would highly recommend. I received an excellent trade in offer and a great price on the Palisade.

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DealerRater Feb 17, 2024
 

John and Luis made this a special day for a first.time driver and car owner.

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Google Feb 17, 2024
 

Everyone was very friendly and personable, especially Aldijan. He was great and put my mind at ease purchasing my first brand new vehicle!

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DealerRater Feb 17, 2024
 

Ryan Thoele very friendly and quick to wait on customers. Great communication and great service! A+

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DealerRater Feb 16, 2024
 

Experience was as pleasant as it could be when buying a new vehicle. No complaints.

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DealerRater Feb 16, 2024
 

Amazing experience. Thank you for listening and taking the time to understand my needs, explaining the process and just being a great person!

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DealerRater Feb 16, 2024
 

Caleb is a tremendous asset to Suntrup . He is very professional and very helpful and always goes the extra mile. Me and my wife have bought multiple vehicles from Caleb and will continue to buy from him only. He is very knowledgeable and knows his stuff and he makes miracles happen. Caleb is the face that runs the place at Suntrup . 😀💪

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DealerRater Feb 16, 2024
 

Great customer service! Listened to what I wanted/needed and went above and beyond to make it happen. This is my second vehicle purchase from them in 2 years and I plan to continue coming here anytime I need a vehicle.

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DealerRater Feb 16, 2024
 

Service was super quick and I LOVE the new building!! Waiting room is very comfortable. Communication is excellent!

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DealerRater Feb 15, 2024
 

No complaints here! Thank you for taking care of my Pathfinder. Love having my seat warmer working again! Communication was great and turn around was quicker than expected.

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DealerRater Feb 15, 2024
 

Dave worked to get tires expedited to the dealership when there was a warehouse shipping issue. Nice job.

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Google Feb 15, 2024
 
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DealerRater Feb 15, 2024
 

Brian is very easy and pleasant to work with. He is knowledgeable about the car market, tradeins and their fine Nissan products, and has a good sense of humor throughout the seamless process.

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DealerRater Feb 15, 2024
 

Nijaz and Sai were both awesome to work with. The only problem I had was waiting 4 hours from the time of purchase to drive away. They said they were going to detail it and pretty much just ran it through their car wash. They didn’t touch the inside like we had hoped. I ended up taking it to the detailer and it cost me $150.

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DealerRater Feb 15, 2024
 

Excellent service and friendly well informed sales people. Brian offered wonderful customer service and shared his extensive product knowledge with us in a low pressure understandable way. He was great to work with as we worked together to replace our car that had been a complete loss in an auto accident. Our whole experience with Suntrup was one of professionalism and care. Thank you!

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DealerRater Feb 15, 2024
 

Hani is so amazing. He knows his job very well. He and Jill were so friendly and they were so welcoming. They're awesome

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Google Feb 15, 2024
 

It was my first time trading in a vehicle and leasing a new one. Mike Meyer was fantastic, and he made the process incredibly easy!

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DealerRater Feb 14, 2024
 

If you are looking for an honest guy who treats you right and gives you the best price. It’s him! We love our new bmw M4!

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DealerRater Feb 14, 2024
 

I recently had the pleasure of purchasing my second car from Brandon at BMW of West St. Louis, and I cannot express enough how impressed I am with his exceptional service. From the beginning, Brandon demonstrated a level of professionalism that set the tone for a smooth and enjoyable car-buying experience. His consistent follow-up before, during, and after the purchase process was truly commendable. He went above and beyond to ensure that I felt informed and comfortable every step of the way. What sets BMW of West St. Louis apart is not only the quality of their vehicles but also ...

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DealerRater Feb 14, 2024
 

So many Service Departments suck. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need.

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DealerRater Feb 14, 2024
 

Mitchell was a fire colleague! Knew what he was talking about having a passion in BMW’s! Phenomenal service and a all around great person!

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DealerRater Feb 14, 2024
 

I recently had an exceptional car-buying experience with Mitchell at BMW of West St. Louis. Mitchell's deep product knowledge, genuine care for customers, and attentive service made the process seamless and enjoyable. He never pressured me and was highly responsive to my needs. Mitchell's professionalism, positive attitude, and dedication to customer satisfaction truly set him apart. I highly recommend Mitchell to anyone looking for a trustworthy and customer-focused car salesman. Thanks, Mitchell, for your outstanding service!

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DealerRater Feb 14, 2024
 

I would've given a 5star. One of the guys drove my Tahoe thru mud after the service was done and I had to pay $10 to get it cleaned off at the car wash. The new facility is really nice and comfortable. I'd like to know the bonehead that drove my clean truck in the mud. xxxxxxx

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DealerRater Feb 14, 2024
 

The whole team that worked with me are amazing. Thank you all so much for everything you've done.

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DealerRater Feb 14, 2024
 

Keenan, Hani and Jill made my buying experience a stress-free experience, with no run around or haggling. They were all helpful, with straight answers for me. In fact, I’ve already recommended them to a good friend!😊

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DealerRater Feb 14, 2024
 

The inside is immaculate. Everyone I encountered was friendly and personable, not to mention funny. I would highly recommend.

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Google Feb 14, 2024
 

Suntrup Hyundai South - Customer Service was 125%. Tim MCarthy was my Service Advisor. He was on top on everything. Explained well and delivered ontime. Would keep me posted via text of every update he had when he had it. Very Responsive.

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DealerRater Feb 14, 2024
 

Easton was very helpful. A great sales person. Was very patient with us answering all of our questions.

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DealerRater Feb 13, 2024
 

Dave was knowledgeable, attentive, kept me informed about my car and what’s new with Nissan

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DealerRater Feb 13, 2024
 

This was our third vehicle purchase with Suntrup Nissan, and they have always been great to work with!

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DealerRater Feb 13, 2024
 

These people, and especially Brandon, are a very unique breed! No other rep or dealership can compare!

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DealerRater Feb 13, 2024
 

Brandon always goes above and beyond to make sure I am taken care of. When I was in the market for a new car, a quick note to him outlining what I was looking for is all it took.

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DealerRater Feb 13, 2024
 

Huge thanks to Nijaz and David for providing their expertise and outstanding assistance! It was an awesome buying car experience:)

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DealerRater Feb 12, 2024
 

Excellent service, very prompt and helpful. The service I recieved went well beyond my expectations

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Google Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

Great service. Very knowledgeable staff . Car is working great . Thank you everyone at Suntrup Nissan . Nice Building. See you on my next service need’s.

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Google Feb 12, 2024
 

Itcwaa great. The guy that told me about the inspection should be a spokesperson

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Google Feb 12, 2024
 

Caleb was amazing and was so helpful throughout the whole buying process. Bobby, the sales manager, was also so helpful and made sure we were taken care of. I’m very happy with the service I was given!

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DealerRater Feb 11, 2024
 

John and Nissan Suntrup Team made my car purchase extremely easy. Great price and excellent customer service. I love my new car!

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DealerRater Feb 10, 2024
 

Always this best and most friendly people. Love the service and the sales team. Thank you

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DealerRater Feb 10, 2024
 

Longest part of the transaction was the printer running out of ink. Easton was quick, efficient and professional. Couldn’t have been a better first experience with him and Suntrup Hyundai.

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DealerRater Feb 9, 2024
 

Easton was a fantastic salesman to work with. The buying process was very easy to go through. Thank you Suntrup Hyundai South. We will be back!

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DealerRater Feb 9, 2024
 

The experience was pleasant and the process easy. I like that I can get points to use for future service. And I really appreciate the texts and videos that keep me up to date on my car’s progress

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Google Feb 9, 2024
 

Aaron and Jill were super helpful and really patient as I checked out all of the cars. Definitely worth the trip from DC to STL!

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Google Feb 8, 2024
 
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DealerRater Feb 8, 2024
 

Service was quick and easy. Scheduled appointment through app and got in within a week.

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DealerRater Feb 8, 2024
 

Second time buying a vehicle from Oz! He is super to work with, everything goes very smoothly and he thinks of everything. He makes everyone feel like they are special and priority. From the knowledge of the vehicles to the paper work to even helping set up blue tooth radio if you need it! I will go back the next time I’m ready to buy just because of Oz and I will most definitely ask for him again!!

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DealerRater Feb 8, 2024
 

Had a great experience shopping with Suntrup Nissan this is my third time buying with them. Each time I’ve got what I consider to be a very good deal on the price and a friendly non-pressuring purchase environment.

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DealerRater Feb 8, 2024
 

Brandon goes above and beyond to deliver exceptional service. His attention to detail and further understanding of our needs led to establishing a trusting relationship. After three BMW site visits, multiple emails & phone conversations he continued to demonstrate sincerity and patience with us. It’s not an easy decision and I never felt pushed or pressured throughout the process. The entire team at BMW was always friendly and welcoming. Brandon also helped pull off the memorable surprise for our family. If you are looking for a fun, relaxing experience I 100% suggest Brandon. You will be in good hands!

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DealerRater Feb 8, 2024
 

I had a very pleasant experience at Suntrup. Friendly staff and great customer service. Thank you

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Google Feb 8, 2024
 

Super impressed. Could not have been more pleasant and honest. Super team they have working for a super brand.

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Google Feb 7, 2024
 

I have purchased cars from Suntrup Nissan Volkswagen for over 30 years. From sales to service, the experience has always been a great one.

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DealerRater Feb 7, 2024
 

Everybody was great and super helpful with everything. As a first time car buyer they took the time to throughly explain everything and answer all of my questions.

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DealerRater Feb 7, 2024
 

Dave is very helpful and I appreciate how transparent he is about the repair process.

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DealerRater Feb 24, 2024
 

Luis went above and beyond for us! Was great at getting back with any questions that we asked. Running numbers on different vehicles. Everyone at Suntrup was wonderful. We loved working with them.

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DealerRater Feb 24, 2024
 

I bought my 1st brand new car yesterday I have never enjoyed buying a car before yesterday Sheridan russ and Brian all went above and beyond to make this experience all I ever dreamed it would be thank you from the bottom of my heart

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Google Feb 24, 2024
 

This has been the best experience while purchasing a new vehicle that we have ever had! Our sales person, Tabesh, was so friendly from the start and was not pushy like we have experienced at other dealers. The finance manager, Katie, was just as friendly too! Everyone we spoke with here was just so nice! Yes, I get it, we were spending money, but they still treated us great and with great respect! I highly recommend this location and highly recommend Tabesh!!!

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DealerRater Feb 24, 2024
 

Everyone was very nice. They kept in contact with me. Having a 15 word minimum on service is obnoxious

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DealerRater Feb 24, 2024
 

Easton was super friendly, straightforward, and helpful. He made the process of buying my first car very easy and stress-free. Greg also helped me before I even came in for my appointment by answering questions about different cars and sending me a video of the one I picked. Couldn’t haven’t asked for a better experience!

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DealerRater Feb 24, 2024
 

Andy went above and beyond to locate my vehicle! He was an absolute pleasure to work with!!! I would definitely recommend him to someone looking for a vehicle !

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DealerRater Feb 23, 2024
 

My experience at Suntrup VW went smoothly. My car was finished before the time that was given to me. John in the Service Department was friendly, professional, and very helpful!

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DealerRater Feb 23, 2024
 

Quick acknowledgment, friendly staff. Service was quick. Liked the video they showed of car. Car was done in less time than anticipated. Nice new waiting area, could use some more chairs, vending machine and soda machine but coffee and water was nice. Highly recommend.

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Google Feb 23, 2024
 

Everyone I encountered was very nice and helpful! I l really like the car I got!

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DealerRater Feb 23, 2024
 

Zack was friendly and respectful. However, my only concern was that Zack has changed my Volkswagen atlas 2024 experience to be a lifetime beautiful experience. Honestly, nothing beats Volkswagen driving experience and comfort. May God bless him and please value him. Thank you.

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DealerRater Feb 23, 2024
 

I had a great experience working with your team. Sales Manager Steven was great to work with, Aaron was very knowledgeable about the product and Jill make the finance process easy to understand and quick process. Thanks

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DealerRater Feb 23, 2024
 

Brian is a patient and courtious salesman. I test drove many cars and he wanted to make sure that the vehicle I selected was a good fit. My wife and I visited many other dealerships and by far the Suntrup experience was the best. It was a welcoming atmosphere, everyone very friendly. Brian and Jill were great to work with and are assets to the organization.....

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DealerRater Feb 23, 2024
 

They were very friendly and helpful finding the right price for me.. I will be back when it time again to purchase another car.. Thank you guys so much!!

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DealerRater Feb 23, 2024
 

It was great working with Anes and the rest of the team. They worked hard to provide a smooth experience.

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DealerRater Feb 23, 2024
 

My experience was good! This is my 2nd time purchasing from Suntrup and both times were seamless. Oz is phenomenal! He made sure I was happy with my purchase. He was such a great support to assist me with an issue that I had with the NissanConnect app. He helped me rectify the situation. As a result, I am grateful!

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DealerRater Feb 22, 2024
 

Always easy to deal with and always trying to make sure the deal will go through whatever comes up

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Google Feb 22, 2024
 
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DealerRater Feb 22, 2024
 

Nice dealership, friendly staff, and cars that are reasonably priced. I'm very happy with my purchase and the service that I received!

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DealerRater Feb 22, 2024
 

I recently purchased a 2024 Kia Sorento, and my experience with the salesperson, Aida, was exceptional. The car I had inquired about over the phone was sold to someone else as I pulled into the parking lot. Aida was able to quickly find the same model car immediately. Although it was a different trim level, it checked all of the boxes and I’m really happy with the one I purchased. Her customer service was outstanding; she was not only attentive and patient in addressing my questions but also highly responsive to my specific needs. Her communication skills were top-notch, making ...

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DealerRater Feb 22, 2024
 

Dave was really helpful and made the process easy. He showed me the new waiting area and was very responsive.

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Google Feb 21, 2024
 

Everything went wellVeronica, thanks for checking.

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Google Feb 21, 2024
 

General maintenance checkup and oil change

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DealerRater Feb 21, 2024
 

Suntrup made it so easy to buy and close the deal. We will definitely buy from them again.

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DealerRater Feb 21, 2024
 

Making an appointment online is very easy and convenient. Service was within a timely manner

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DealerRater Feb 21, 2024
 

Fast and efficient workers that were knowledgeable about my vehicle and seemed happy to help.

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DealerRater Feb 21, 2024
 

Fast,easy,and painless. One of the best car buying experiences we have ever had.

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DealerRater Feb 21, 2024
 

Very friendly and easy to work with. All questions I had were answered. Very good experience.

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DealerRater Feb 21, 2024
 

Agent was very nice and friendly also helpful, we had a great car shopping experience with him today!

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DealerRater Feb 21, 2024
 

Excellent experience with Mitchell, knowledgeable, courteous, and not pushy. He helped me find the perfect car within my budget. The entire process was smooth, and I felt well-informed. I highly recommend Mitchell for a hassle-free car-buying experience."

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DealerRater Feb 20, 2024
 

They helped me find the right car at the right price, and I'm very grateful.

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DealerRater Feb 20, 2024
 

David was great! He was very informative and explained why the recommended services were needed. I appreciated his honesty, knowledge and patience despite the fact that it was a very busy time of day.

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DealerRater Feb 20, 2024
 

Our experience was basically a good one. Our salesman Easton went above and beyond to ensure everything went well. He continues to make himself available to ensure all continues to be well. Easton made this relatively painless. I generally hate the process of buying a car, but Easton made it a pleasure. If there was anything that was less than stellar, it was the financing part. When it was time to sign, both the length of the contract and interest rate were unacceptable. We were under the impression rates would be researched for the best available at the time, and ...

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DealerRater Feb 20, 2024
 

They did a great job in the snow storm. I really appreciated getting into a warm car

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DealerRater Feb 20, 2024
 

Ryan is absolutely amazing every time I come in! 5 stars isn’t enough!! Highly recommend!

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DealerRater Feb 20, 2024
 

Great service great people fix the problem thx for keeping me in the loop whit the services

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DealerRater Feb 20, 2024
 

Great service, always kept informed of the status. The video link is very helpful also.

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DealerRater Feb 19, 2024
 

Scott was very attentive! We really enjoyed the service. Julie helped a lot with the paperwork and provided advice. We were very satisfied with our deal!

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Google Feb 19, 2024
 

I had the pleasure of working with Oz and he was phenomenal. He was very accommodating and flexible. As a result, I’m a satisfied with my experience and my purchase!

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DealerRater Feb 19, 2024
 

Anes and Bob Whay were professional and great to deal with! Delivery was fast and Parker helped set up the iDrive 8.5 ! This is the 3rd vehicle purchased from BMW of West St. Louis. Great team!!

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DealerRater Feb 19, 2024
 

Easton was absolutely fantastic! We had text numerous times and had everything ready to go upon my arrival. I highly recommend!!!

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DealerRater Feb 19, 2024
 

Easton, salesperson; Bobbie, management; and Kati, finance were all excellent. Easton got us the right car. Bobbie got use the right price and Kati got us financing and out the door. This was our 7th car from Suntrup and all our experiences have been great.

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DealerRater Feb 18, 2024
 

Hani was very intent on finding a car for us and he did he was friendly and helpful

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Google Feb 18, 2024
 

Keenan, Hani, and Jill all made purchasing my new Rogue an enjoyable experience. They were all friendly, helpful, and didn’t give me the run around, providing straight answers to all of my many questions. I’ve already recommended them to my friends!

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DealerRater Feb 18, 2024
 

This is my 4th nissan from suntrupp always friendly and always great service, salesman very professional very helpful would definitely recommend

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DealerRater Feb 18, 2024
 

BMW of West St. Louis gave us a fair deal and treated us very well.

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Google Feb 18, 2024
 

Just purchased a Palisade Calligraphy and it was the easiest car purchase I’ve ever made. My sales person, Andy Gildehaus, was super and I would highly recommend. I received an excellent trade in offer and a great price on the Palisade.

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DealerRater Feb 17, 2024
 

John and Luis made this a special day for a first.time driver and car owner.

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Google Feb 17, 2024
 

Everyone was very friendly and personable, especially Aldijan. He was great and put my mind at ease purchasing my first brand new vehicle!

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DealerRater Feb 17, 2024
 

Ryan Thoele very friendly and quick to wait on customers. Great communication and great service! A+

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DealerRater Feb 16, 2024
 

Experience was as pleasant as it could be when buying a new vehicle. No complaints.

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DealerRater Feb 16, 2024
 

Amazing experience. Thank you for listening and taking the time to understand my needs, explaining the process and just being a great person!

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DealerRater Feb 16, 2024
 

Caleb is a tremendous asset to Suntrup . He is very professional and very helpful and always goes the extra mile. Me and my wife have bought multiple vehicles from Caleb and will continue to buy from him only. He is very knowledgeable and knows his stuff and he makes miracles happen. Caleb is the face that runs the place at Suntrup . 😀💪

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DealerRater Feb 16, 2024
 

Great customer service! Listened to what I wanted/needed and went above and beyond to make it happen. This is my second vehicle purchase from them in 2 years and I plan to continue coming here anytime I need a vehicle.

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DealerRater Feb 16, 2024
 

Service was super quick and I LOVE the new building!! Waiting room is very comfortable. Communication is excellent!

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DealerRater Feb 15, 2024
 

No complaints here! Thank you for taking care of my Pathfinder. Love having my seat warmer working again! Communication was great and turn around was quicker than expected.

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DealerRater Feb 15, 2024
 

Dave worked to get tires expedited to the dealership when there was a warehouse shipping issue. Nice job.

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Google Feb 15, 2024
 
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DealerRater Feb 15, 2024
 

Brian is very easy and pleasant to work with. He is knowledgeable about the car market, tradeins and their fine Nissan products, and has a good sense of humor throughout the seamless process.

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DealerRater Feb 15, 2024
 

Nijaz and Sai were both awesome to work with. The only problem I had was waiting 4 hours from the time of purchase to drive away. They said they were going to detail it and pretty much just ran it through their car wash. They didn’t touch the inside like we had hoped. I ended up taking it to the detailer and it cost me $150.

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DealerRater Feb 15, 2024
 

Excellent service and friendly well informed sales people. Brian offered wonderful customer service and shared his extensive product knowledge with us in a low pressure understandable way. He was great to work with as we worked together to replace our car that had been a complete loss in an auto accident. Our whole experience with Suntrup was one of professionalism and care. Thank you!

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DealerRater Feb 15, 2024
 

Hani is so amazing. He knows his job very well. He and Jill were so friendly and they were so welcoming. They're awesome

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Google Feb 15, 2024
 

It was my first time trading in a vehicle and leasing a new one. Mike Meyer was fantastic, and he made the process incredibly easy!

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DealerRater Feb 14, 2024
 

If you are looking for an honest guy who treats you right and gives you the best price. It’s him! We love our new bmw M4!

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DealerRater Feb 14, 2024
 

I recently had the pleasure of purchasing my second car from Brandon at BMW of West St. Louis, and I cannot express enough how impressed I am with his exceptional service. From the beginning, Brandon demonstrated a level of professionalism that set the tone for a smooth and enjoyable car-buying experience. His consistent follow-up before, during, and after the purchase process was truly commendable. He went above and beyond to ensure that I felt informed and comfortable every step of the way. What sets BMW of West St. Louis apart is not only the quality of their vehicles but also ...

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DealerRater Feb 14, 2024
 

So many Service Departments suck. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need.

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DealerRater Feb 14, 2024
 

Mitchell was a fire colleague! Knew what he was talking about having a passion in BMW’s! Phenomenal service and a all around great person!

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DealerRater Feb 14, 2024
 

I recently had an exceptional car-buying experience with Mitchell at BMW of West St. Louis. Mitchell's deep product knowledge, genuine care for customers, and attentive service made the process seamless and enjoyable. He never pressured me and was highly responsive to my needs. Mitchell's professionalism, positive attitude, and dedication to customer satisfaction truly set him apart. I highly recommend Mitchell to anyone looking for a trustworthy and customer-focused car salesman. Thanks, Mitchell, for your outstanding service!

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DealerRater Feb 14, 2024
 

I would've given a 5star. One of the guys drove my Tahoe thru mud after the service was done and I had to pay $10 to get it cleaned off at the car wash. The new facility is really nice and comfortable. I'd like to know the bonehead that drove my clean truck in the mud. xxxxxxx

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DealerRater Feb 14, 2024
 

The whole team that worked with me are amazing. Thank you all so much for everything you've done.

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DealerRater Feb 14, 2024
 

Keenan, Hani and Jill made my buying experience a stress-free experience, with no run around or haggling. They were all helpful, with straight answers for me. In fact, I’ve already recommended them to a good friend!😊

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DealerRater Feb 14, 2024
 

The inside is immaculate. Everyone I encountered was friendly and personable, not to mention funny. I would highly recommend.

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Google Feb 14, 2024
 

Suntrup Hyundai South - Customer Service was 125%. Tim MCarthy was my Service Advisor. He was on top on everything. Explained well and delivered ontime. Would keep me posted via text of every update he had when he had it. Very Responsive.

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DealerRater Feb 14, 2024
 

Easton was very helpful. A great sales person. Was very patient with us answering all of our questions.

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DealerRater Feb 13, 2024
 

Dave was knowledgeable, attentive, kept me informed about my car and what’s new with Nissan

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DealerRater Feb 13, 2024
 

This was our third vehicle purchase with Suntrup Nissan, and they have always been great to work with!

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DealerRater Feb 13, 2024
 

These people, and especially Brandon, are a very unique breed! No other rep or dealership can compare!

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DealerRater Feb 13, 2024
 

Brandon always goes above and beyond to make sure I am taken care of. When I was in the market for a new car, a quick note to him outlining what I was looking for is all it took.

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DealerRater Feb 13, 2024
 

Huge thanks to Nijaz and David for providing their expertise and outstanding assistance! It was an awesome buying car experience:)

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DealerRater Feb 12, 2024
 

Excellent service, very prompt and helpful. The service I recieved went well beyond my expectations

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Google Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

Great service. Very knowledgeable staff . Car is working great . Thank you everyone at Suntrup Nissan . Nice Building. See you on my next service need’s.

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Google Feb 12, 2024
 

Itcwaa great. The guy that told me about the inspection should be a spokesperson

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Google Feb 12, 2024
 

Caleb was amazing and was so helpful throughout the whole buying process. Bobby, the sales manager, was also so helpful and made sure we were taken care of. I’m very happy with the service I was given!

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DealerRater Feb 11, 2024
 

John and Nissan Suntrup Team made my car purchase extremely easy. Great price and excellent customer service. I love my new car!

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DealerRater Feb 10, 2024
 

Always this best and most friendly people. Love the service and the sales team. Thank you

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DealerRater Feb 10, 2024
 

Longest part of the transaction was the printer running out of ink. Easton was quick, efficient and professional. Couldn’t have been a better first experience with him and Suntrup Hyundai.

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DealerRater Feb 9, 2024
 

Easton was a fantastic salesman to work with. The buying process was very easy to go through. Thank you Suntrup Hyundai South. We will be back!

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DealerRater Feb 9, 2024
 

The experience was pleasant and the process easy. I like that I can get points to use for future service. And I really appreciate the texts and videos that keep me up to date on my car’s progress

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Google Feb 9, 2024
 

Aaron and Jill were super helpful and really patient as I checked out all of the cars. Definitely worth the trip from DC to STL!

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Google Feb 8, 2024
 
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DealerRater Feb 8, 2024
 

Service was quick and easy. Scheduled appointment through app and got in within a week.

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DealerRater Feb 8, 2024
 

Second time buying a vehicle from Oz! He is super to work with, everything goes very smoothly and he thinks of everything. He makes everyone feel like they are special and priority. From the knowledge of the vehicles to the paper work to even helping set up blue tooth radio if you need it! I will go back the next time I’m ready to buy just because of Oz and I will most definitely ask for him again!!

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DealerRater Feb 8, 2024
 

Had a great experience shopping with Suntrup Nissan this is my third time buying with them. Each time I’ve got what I consider to be a very good deal on the price and a friendly non-pressuring purchase environment.

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DealerRater Feb 8, 2024
 

Brandon goes above and beyond to deliver exceptional service. His attention to detail and further understanding of our needs led to establishing a trusting relationship. After three BMW site visits, multiple emails & phone conversations he continued to demonstrate sincerity and patience with us. It’s not an easy decision and I never felt pushed or pressured throughout the process. The entire team at BMW was always friendly and welcoming. Brandon also helped pull off the memorable surprise for our family. If you are looking for a fun, relaxing experience I 100% suggest Brandon. You will be in good hands!

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DealerRater Feb 8, 2024
 

I had a very pleasant experience at Suntrup. Friendly staff and great customer service. Thank you

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Google Feb 8, 2024
 

Super impressed. Could not have been more pleasant and honest. Super team they have working for a super brand.

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Google Feb 7, 2024
 

I have purchased cars from Suntrup Nissan Volkswagen for over 30 years. From sales to service, the experience has always been a great one.

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DealerRater Feb 7, 2024
 

Everybody was great and super helpful with everything. As a first time car buyer they took the time to throughly explain everything and answer all of my questions.

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DealerRater Feb 7, 2024
 

Dave is very helpful and I appreciate how transparent he is about the repair process.

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DealerRater Feb 24, 2024
 

Luis went above and beyond for us! Was great at getting back with any questions that we asked. Running numbers on different vehicles. Everyone at Suntrup was wonderful. We loved working with them.

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DealerRater Feb 24, 2024
 

I bought my 1st brand new car yesterday I have never enjoyed buying a car before yesterday Sheridan russ and Brian all went above and beyond to make this experience all I ever dreamed it would be thank you from the bottom of my heart

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Google Feb 24, 2024
 

This has been the best experience while purchasing a new vehicle that we have ever had! Our sales person, Tabesh, was so friendly from the start and was not pushy like we have experienced at other dealers. The finance manager, Katie, was just as friendly too! Everyone we spoke with here was just so nice! Yes, I get it, we were spending money, but they still treated us great and with great respect! I highly recommend this location and highly recommend Tabesh!!!

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DealerRater Feb 24, 2024
 

Everyone was very nice. They kept in contact with me. Having a 15 word minimum on service is obnoxious

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DealerRater Feb 24, 2024
 

Easton was super friendly, straightforward, and helpful. He made the process of buying my first car very easy and stress-free. Greg also helped me before I even came in for my appointment by answering questions about different cars and sending me a video of the one I picked. Couldn’t haven’t asked for a better experience!

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DealerRater Feb 24, 2024
 

Andy went above and beyond to locate my vehicle! He was an absolute pleasure to work with!!! I would definitely recommend him to someone looking for a vehicle !

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DealerRater Feb 23, 2024
 

My experience at Suntrup VW went smoothly. My car was finished before the time that was given to me. John in the Service Department was friendly, professional, and very helpful!

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DealerRater Feb 23, 2024
 

Quick acknowledgment, friendly staff. Service was quick. Liked the video they showed of car. Car was done in less time than anticipated. Nice new waiting area, could use some more chairs, vending machine and soda machine but coffee and water was nice. Highly recommend.

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Google Feb 23, 2024
 

Everyone I encountered was very nice and helpful! I l really like the car I got!

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DealerRater Feb 23, 2024
 

Zack was friendly and respectful. However, my only concern was that Zack has changed my Volkswagen atlas 2024 experience to be a lifetime beautiful experience. Honestly, nothing beats Volkswagen driving experience and comfort. May God bless him and please value him. Thank you.

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DealerRater Feb 23, 2024
 

I had a great experience working with your team. Sales Manager Steven was great to work with, Aaron was very knowledgeable about the product and Jill make the finance process easy to understand and quick process. Thanks

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DealerRater Feb 23, 2024
 

Brian is a patient and courtious salesman. I test drove many cars and he wanted to make sure that the vehicle I selected was a good fit. My wife and I visited many other dealerships and by far the Suntrup experience was the best. It was a welcoming atmosphere, everyone very friendly. Brian and Jill were great to work with and are assets to the organization.....

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DealerRater Feb 23, 2024
 

They were very friendly and helpful finding the right price for me.. I will be back when it time again to purchase another car.. Thank you guys so much!!

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DealerRater Feb 23, 2024
 

It was great working with Anes and the rest of the team. They worked hard to provide a smooth experience.

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DealerRater Feb 23, 2024
 

My experience was good! This is my 2nd time purchasing from Suntrup and both times were seamless. Oz is phenomenal! He made sure I was happy with my purchase. He was such a great support to assist me with an issue that I had with the NissanConnect app. He helped me rectify the situation. As a result, I am grateful!

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DealerRater Feb 22, 2024
 

Always easy to deal with and always trying to make sure the deal will go through whatever comes up

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Google Feb 22, 2024
 
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DealerRater Feb 22, 2024
 

Nice dealership, friendly staff, and cars that are reasonably priced. I'm very happy with my purchase and the service that I received!

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DealerRater Feb 22, 2024
 

I recently purchased a 2024 Kia Sorento, and my experience with the salesperson, Aida, was exceptional. The car I had inquired about over the phone was sold to someone else as I pulled into the parking lot. Aida was able to quickly find the same model car immediately. Although it was a different trim level, it checked all of the boxes and I’m really happy with the one I purchased. Her customer service was outstanding; she was not only attentive and patient in addressing my questions but also highly responsive to my specific needs. Her communication skills were top-notch, making ...

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DealerRater Feb 22, 2024
 

Dave was really helpful and made the process easy. He showed me the new waiting area and was very responsive.

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Google Feb 21, 2024
 

Everything went wellVeronica, thanks for checking.

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Google Feb 21, 2024
 

General maintenance checkup and oil change

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DealerRater Feb 21, 2024
 

Suntrup made it so easy to buy and close the deal. We will definitely buy from them again.

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DealerRater Feb 21, 2024
 

Making an appointment online is very easy and convenient. Service was within a timely manner

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DealerRater Feb 21, 2024
 

Fast and efficient workers that were knowledgeable about my vehicle and seemed happy to help.

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DealerRater Feb 21, 2024
 

Fast,easy,and painless. One of the best car buying experiences we have ever had.

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DealerRater Feb 21, 2024
 

Very friendly and easy to work with. All questions I had were answered. Very good experience.

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DealerRater Feb 21, 2024
 

Agent was very nice and friendly also helpful, we had a great car shopping experience with him today!

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DealerRater Feb 21, 2024
 

Excellent experience with Mitchell, knowledgeable, courteous, and not pushy. He helped me find the perfect car within my budget. The entire process was smooth, and I felt well-informed. I highly recommend Mitchell for a hassle-free car-buying experience."

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DealerRater Feb 20, 2024
 

They helped me find the right car at the right price, and I'm very grateful.

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DealerRater Feb 20, 2024
 

David was great! He was very informative and explained why the recommended services were needed. I appreciated his honesty, knowledge and patience despite the fact that it was a very busy time of day.

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DealerRater Feb 20, 2024
 

Our experience was basically a good one. Our salesman Easton went above and beyond to ensure everything went well. He continues to make himself available to ensure all continues to be well. Easton made this relatively painless. I generally hate the process of buying a car, but Easton made it a pleasure. If there was anything that was less than stellar, it was the financing part. When it was time to sign, both the length of the contract and interest rate were unacceptable. We were under the impression rates would be researched for the best available at the time, and ...

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DealerRater Feb 20, 2024
 

They did a great job in the snow storm. I really appreciated getting into a warm car

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DealerRater Feb 20, 2024
 

Ryan is absolutely amazing every time I come in! 5 stars isn’t enough!! Highly recommend!

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DealerRater Feb 20, 2024
 

Great service great people fix the problem thx for keeping me in the loop whit the services

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DealerRater Feb 20, 2024
 

Great service, always kept informed of the status. The video link is very helpful also.

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DealerRater Feb 19, 2024
 

Scott was very attentive! We really enjoyed the service. Julie helped a lot with the paperwork and provided advice. We were very satisfied with our deal!

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Google Feb 19, 2024
 

I had the pleasure of working with Oz and he was phenomenal. He was very accommodating and flexible. As a result, I’m a satisfied with my experience and my purchase!

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DealerRater Feb 19, 2024
 

Anes and Bob Whay were professional and great to deal with! Delivery was fast and Parker helped set up the iDrive 8.5 ! This is the 3rd vehicle purchased from BMW of West St. Louis. Great team!!

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DealerRater Feb 19, 2024
 

Easton was absolutely fantastic! We had text numerous times and had everything ready to go upon my arrival. I highly recommend!!!

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DealerRater Feb 19, 2024
 

Easton, salesperson; Bobbie, management; and Kati, finance were all excellent. Easton got us the right car. Bobbie got use the right price and Kati got us financing and out the door. This was our 7th car from Suntrup and all our experiences have been great.

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DealerRater Feb 18, 2024
 

Hani was very intent on finding a car for us and he did he was friendly and helpful

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Google Feb 18, 2024
 

Keenan, Hani, and Jill all made purchasing my new Rogue an enjoyable experience. They were all friendly, helpful, and didn’t give me the run around, providing straight answers to all of my many questions. I’ve already recommended them to my friends!

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DealerRater Feb 18, 2024
 

This is my 4th nissan from suntrupp always friendly and always great service, salesman very professional very helpful would definitely recommend

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DealerRater Feb 18, 2024
 

BMW of West St. Louis gave us a fair deal and treated us very well.

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Google Feb 18, 2024
 

Just purchased a Palisade Calligraphy and it was the easiest car purchase I’ve ever made. My sales person, Andy Gildehaus, was super and I would highly recommend. I received an excellent trade in offer and a great price on the Palisade.

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DealerRater Feb 17, 2024
 

John and Luis made this a special day for a first.time driver and car owner.

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Google Feb 17, 2024
 

Everyone was very friendly and personable, especially Aldijan. He was great and put my mind at ease purchasing my first brand new vehicle!

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DealerRater Feb 17, 2024
 

Ryan Thoele very friendly and quick to wait on customers. Great communication and great service! A+

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DealerRater Feb 16, 2024
 

Experience was as pleasant as it could be when buying a new vehicle. No complaints.

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DealerRater Feb 16, 2024
 

Amazing experience. Thank you for listening and taking the time to understand my needs, explaining the process and just being a great person!

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DealerRater Feb 16, 2024
 

Caleb is a tremendous asset to Suntrup . He is very professional and very helpful and always goes the extra mile. Me and my wife have bought multiple vehicles from Caleb and will continue to buy from him only. He is very knowledgeable and knows his stuff and he makes miracles happen. Caleb is the face that runs the place at Suntrup . 😀💪

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DealerRater Feb 16, 2024
 

Great customer service! Listened to what I wanted/needed and went above and beyond to make it happen. This is my second vehicle purchase from them in 2 years and I plan to continue coming here anytime I need a vehicle.

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DealerRater Feb 16, 2024
 

Service was super quick and I LOVE the new building!! Waiting room is very comfortable. Communication is excellent!

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DealerRater Feb 15, 2024
 

No complaints here! Thank you for taking care of my Pathfinder. Love having my seat warmer working again! Communication was great and turn around was quicker than expected.

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DealerRater Feb 15, 2024
 

Dave worked to get tires expedited to the dealership when there was a warehouse shipping issue. Nice job.

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Google Feb 15, 2024
 
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DealerRater Feb 15, 2024
 

Brian is very easy and pleasant to work with. He is knowledgeable about the car market, tradeins and their fine Nissan products, and has a good sense of humor throughout the seamless process.

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DealerRater Feb 15, 2024
 

Nijaz and Sai were both awesome to work with. The only problem I had was waiting 4 hours from the time of purchase to drive away. They said they were going to detail it and pretty much just ran it through their car wash. They didn’t touch the inside like we had hoped. I ended up taking it to the detailer and it cost me $150.

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DealerRater Feb 15, 2024
 

Excellent service and friendly well informed sales people. Brian offered wonderful customer service and shared his extensive product knowledge with us in a low pressure understandable way. He was great to work with as we worked together to replace our car that had been a complete loss in an auto accident. Our whole experience with Suntrup was one of professionalism and care. Thank you!

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DealerRater Feb 15, 2024
 

Hani is so amazing. He knows his job very well. He and Jill were so friendly and they were so welcoming. They're awesome

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Google Feb 15, 2024
 

It was my first time trading in a vehicle and leasing a new one. Mike Meyer was fantastic, and he made the process incredibly easy!

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DealerRater Feb 14, 2024
 

If you are looking for an honest guy who treats you right and gives you the best price. It’s him! We love our new bmw M4!

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DealerRater Feb 14, 2024
 

I recently had the pleasure of purchasing my second car from Brandon at BMW of West St. Louis, and I cannot express enough how impressed I am with his exceptional service. From the beginning, Brandon demonstrated a level of professionalism that set the tone for a smooth and enjoyable car-buying experience. His consistent follow-up before, during, and after the purchase process was truly commendable. He went above and beyond to ensure that I felt informed and comfortable every step of the way. What sets BMW of West St. Louis apart is not only the quality of their vehicles but also ...

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DealerRater Feb 14, 2024
 

So many Service Departments suck. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need.

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DealerRater Feb 14, 2024
 

Mitchell was a fire colleague! Knew what he was talking about having a passion in BMW’s! Phenomenal service and a all around great person!

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DealerRater Feb 14, 2024
 

I recently had an exceptional car-buying experience with Mitchell at BMW of West St. Louis. Mitchell's deep product knowledge, genuine care for customers, and attentive service made the process seamless and enjoyable. He never pressured me and was highly responsive to my needs. Mitchell's professionalism, positive attitude, and dedication to customer satisfaction truly set him apart. I highly recommend Mitchell to anyone looking for a trustworthy and customer-focused car salesman. Thanks, Mitchell, for your outstanding service!

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DealerRater Feb 14, 2024
 

I would've given a 5star. One of the guys drove my Tahoe thru mud after the service was done and I had to pay $10 to get it cleaned off at the car wash. The new facility is really nice and comfortable. I'd like to know the bonehead that drove my clean truck in the mud. xxxxxxx

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DealerRater Feb 14, 2024
 

The whole team that worked with me are amazing. Thank you all so much for everything you've done.

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DealerRater Feb 14, 2024
 

Keenan, Hani and Jill made my buying experience a stress-free experience, with no run around or haggling. They were all helpful, with straight answers for me. In fact, I’ve already recommended them to a good friend!😊

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DealerRater Feb 14, 2024
 

The inside is immaculate. Everyone I encountered was friendly and personable, not to mention funny. I would highly recommend.

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Google Feb 14, 2024
 

Suntrup Hyundai South - Customer Service was 125%. Tim MCarthy was my Service Advisor. He was on top on everything. Explained well and delivered ontime. Would keep me posted via text of every update he had when he had it. Very Responsive.

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DealerRater Feb 14, 2024
 

Easton was very helpful. A great sales person. Was very patient with us answering all of our questions.

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DealerRater Feb 13, 2024
 

Dave was knowledgeable, attentive, kept me informed about my car and what’s new with Nissan

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DealerRater Feb 13, 2024
 

This was our third vehicle purchase with Suntrup Nissan, and they have always been great to work with!

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DealerRater Feb 13, 2024
 

These people, and especially Brandon, are a very unique breed! No other rep or dealership can compare!

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DealerRater Feb 13, 2024
 

Brandon always goes above and beyond to make sure I am taken care of. When I was in the market for a new car, a quick note to him outlining what I was looking for is all it took.

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DealerRater Feb 13, 2024
 

Huge thanks to Nijaz and David for providing their expertise and outstanding assistance! It was an awesome buying car experience:)

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DealerRater Feb 12, 2024
 

Excellent service, very prompt and helpful. The service I recieved went well beyond my expectations

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Google Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

Great service. Very knowledgeable staff . Car is working great . Thank you everyone at Suntrup Nissan . Nice Building. See you on my next service need’s.

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Google Feb 12, 2024
 

Itcwaa great. The guy that told me about the inspection should be a spokesperson

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Google Feb 12, 2024
 

Caleb was amazing and was so helpful throughout the whole buying process. Bobby, the sales manager, was also so helpful and made sure we were taken care of. I’m very happy with the service I was given!

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DealerRater Feb 11, 2024
 

John and Nissan Suntrup Team made my car purchase extremely easy. Great price and excellent customer service. I love my new car!

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DealerRater Feb 10, 2024
 

Always this best and most friendly people. Love the service and the sales team. Thank you

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DealerRater Feb 10, 2024
 

Longest part of the transaction was the printer running out of ink. Easton was quick, efficient and professional. Couldn’t have been a better first experience with him and Suntrup Hyundai.

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DealerRater Feb 9, 2024
 

Easton was a fantastic salesman to work with. The buying process was very easy to go through. Thank you Suntrup Hyundai South. We will be back!

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DealerRater Feb 9, 2024
 

The experience was pleasant and the process easy. I like that I can get points to use for future service. And I really appreciate the texts and videos that keep me up to date on my car’s progress

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Google Feb 9, 2024
 

Aaron and Jill were super helpful and really patient as I checked out all of the cars. Definitely worth the trip from DC to STL!

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Google Feb 8, 2024
 
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DealerRater Feb 8, 2024
 

Service was quick and easy. Scheduled appointment through app and got in within a week.

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DealerRater Feb 8, 2024
 

Second time buying a vehicle from Oz! He is super to work with, everything goes very smoothly and he thinks of everything. He makes everyone feel like they are special and priority. From the knowledge of the vehicles to the paper work to even helping set up blue tooth radio if you need it! I will go back the next time I’m ready to buy just because of Oz and I will most definitely ask for him again!!

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DealerRater Feb 8, 2024
 

Had a great experience shopping with Suntrup Nissan this is my third time buying with them. Each time I’ve got what I consider to be a very good deal on the price and a friendly non-pressuring purchase environment.

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DealerRater Feb 8, 2024
 

Brandon goes above and beyond to deliver exceptional service. His attention to detail and further understanding of our needs led to establishing a trusting relationship. After three BMW site visits, multiple emails & phone conversations he continued to demonstrate sincerity and patience with us. It’s not an easy decision and I never felt pushed or pressured throughout the process. The entire team at BMW was always friendly and welcoming. Brandon also helped pull off the memorable surprise for our family. If you are looking for a fun, relaxing experience I 100% suggest Brandon. You will be in good hands!

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DealerRater Feb 8, 2024
 

I had a very pleasant experience at Suntrup. Friendly staff and great customer service. Thank you

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Google Feb 8, 2024
 

Super impressed. Could not have been more pleasant and honest. Super team they have working for a super brand.

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Google Feb 7, 2024
 

I have purchased cars from Suntrup Nissan Volkswagen for over 30 years. From sales to service, the experience has always been a great one.

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DealerRater Feb 7, 2024
 

Everybody was great and super helpful with everything. As a first time car buyer they took the time to throughly explain everything and answer all of my questions.

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DealerRater Feb 7, 2024
 

Dave is very helpful and I appreciate how transparent he is about the repair process.

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DealerRater Feb 24, 2024
 

Luis went above and beyond for us! Was great at getting back with any questions that we asked. Running numbers on different vehicles. Everyone at Suntrup was wonderful. We loved working with them.

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DealerRater Feb 24, 2024
 

I bought my 1st brand new car yesterday I have never enjoyed buying a car before yesterday Sheridan russ and Brian all went above and beyond to make this experience all I ever dreamed it would be thank you from the bottom of my heart

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Google Feb 24, 2024
 

This has been the best experience while purchasing a new vehicle that we have ever had! Our sales person, Tabesh, was so friendly from the start and was not pushy like we have experienced at other dealers. The finance manager, Katie, was just as friendly too! Everyone we spoke with here was just so nice! Yes, I get it, we were spending money, but they still treated us great and with great respect! I highly recommend this location and highly recommend Tabesh!!!

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DealerRater Feb 24, 2024
 

Everyone was very nice. They kept in contact with me. Having a 15 word minimum on service is obnoxious

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DealerRater Feb 24, 2024
 

Easton was super friendly, straightforward, and helpful. He made the process of buying my first car very easy and stress-free. Greg also helped me before I even came in for my appointment by answering questions about different cars and sending me a video of the one I picked. Couldn’t haven’t asked for a better experience!

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DealerRater Feb 24, 2024
 

Andy went above and beyond to locate my vehicle! He was an absolute pleasure to work with!!! I would definitely recommend him to someone looking for a vehicle !

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DealerRater Feb 23, 2024
 

My experience at Suntrup VW went smoothly. My car was finished before the time that was given to me. John in the Service Department was friendly, professional, and very helpful!

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DealerRater Feb 23, 2024
 

Quick acknowledgment, friendly staff. Service was quick. Liked the video they showed of car. Car was done in less time than anticipated. Nice new waiting area, could use some more chairs, vending machine and soda machine but coffee and water was nice. Highly recommend.

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Google Feb 23, 2024
 

Everyone I encountered was very nice and helpful! I l really like the car I got!

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DealerRater Feb 23, 2024
 

Zack was friendly and respectful. However, my only concern was that Zack has changed my Volkswagen atlas 2024 experience to be a lifetime beautiful experience. Honestly, nothing beats Volkswagen driving experience and comfort. May God bless him and please value him. Thank you.

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DealerRater Feb 23, 2024
 

I had a great experience working with your team. Sales Manager Steven was great to work with, Aaron was very knowledgeable about the product and Jill make the finance process easy to understand and quick process. Thanks

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DealerRater Feb 23, 2024
 

Brian is a patient and courtious salesman. I test drove many cars and he wanted to make sure that the vehicle I selected was a good fit. My wife and I visited many other dealerships and by far the Suntrup experience was the best. It was a welcoming atmosphere, everyone very friendly. Brian and Jill were great to work with and are assets to the organization.....

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DealerRater Feb 23, 2024
 

They were very friendly and helpful finding the right price for me.. I will be back when it time again to purchase another car.. Thank you guys so much!!

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DealerRater Feb 23, 2024
 

It was great working with Anes and the rest of the team. They worked hard to provide a smooth experience.

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DealerRater Feb 23, 2024
 

My experience was good! This is my 2nd time purchasing from Suntrup and both times were seamless. Oz is phenomenal! He made sure I was happy with my purchase. He was such a great support to assist me with an issue that I had with the NissanConnect app. He helped me rectify the situation. As a result, I am grateful!

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DealerRater Feb 22, 2024
 

Always easy to deal with and always trying to make sure the deal will go through whatever comes up

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Google Feb 22, 2024
 
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DealerRater Feb 22, 2024
 

Nice dealership, friendly staff, and cars that are reasonably priced. I'm very happy with my purchase and the service that I received!

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DealerRater Feb 22, 2024
 

I recently purchased a 2024 Kia Sorento, and my experience with the salesperson, Aida, was exceptional. The car I had inquired about over the phone was sold to someone else as I pulled into the parking lot. Aida was able to quickly find the same model car immediately. Although it was a different trim level, it checked all of the boxes and I’m really happy with the one I purchased. Her customer service was outstanding; she was not only attentive and patient in addressing my questions but also highly responsive to my specific needs. Her communication skills were top-notch, making ...

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DealerRater Feb 22, 2024
 

Dave was really helpful and made the process easy. He showed me the new waiting area and was very responsive.

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Google Feb 21, 2024
 

Everything went wellVeronica, thanks for checking.

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Google Feb 21, 2024
 

General maintenance checkup and oil change

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DealerRater Feb 21, 2024
 

Suntrup made it so easy to buy and close the deal. We will definitely buy from them again.

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DealerRater Feb 21, 2024
 

Making an appointment online is very easy and convenient. Service was within a timely manner

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DealerRater Feb 21, 2024
 

Fast and efficient workers that were knowledgeable about my vehicle and seemed happy to help.

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DealerRater Feb 21, 2024
 

Fast,easy,and painless. One of the best car buying experiences we have ever had.

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DealerRater Feb 21, 2024
 

Very friendly and easy to work with. All questions I had were answered. Very good experience.

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DealerRater Feb 21, 2024
 

Agent was very nice and friendly also helpful, we had a great car shopping experience with him today!

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DealerRater Feb 21, 2024
 

Excellent experience with Mitchell, knowledgeable, courteous, and not pushy. He helped me find the perfect car within my budget. The entire process was smooth, and I felt well-informed. I highly recommend Mitchell for a hassle-free car-buying experience."

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DealerRater Feb 20, 2024
 

They helped me find the right car at the right price, and I'm very grateful.

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DealerRater Feb 20, 2024
 

David was great! He was very informative and explained why the recommended services were needed. I appreciated his honesty, knowledge and patience despite the fact that it was a very busy time of day.

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DealerRater Feb 20, 2024
 

Our experience was basically a good one. Our salesman Easton went above and beyond to ensure everything went well. He continues to make himself available to ensure all continues to be well. Easton made this relatively painless. I generally hate the process of buying a car, but Easton made it a pleasure. If there was anything that was less than stellar, it was the financing part. When it was time to sign, both the length of the contract and interest rate were unacceptable. We were under the impression rates would be researched for the best available at the time, and ...

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DealerRater Feb 20, 2024
 

They did a great job in the snow storm. I really appreciated getting into a warm car

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DealerRater Feb 20, 2024
 

Ryan is absolutely amazing every time I come in! 5 stars isn’t enough!! Highly recommend!

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DealerRater Feb 20, 2024
 

Great service great people fix the problem thx for keeping me in the loop whit the services

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DealerRater Feb 20, 2024
 

Great service, always kept informed of the status. The video link is very helpful also.

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DealerRater Feb 19, 2024
 

Scott was very attentive! We really enjoyed the service. Julie helped a lot with the paperwork and provided advice. We were very satisfied with our deal!

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Google Feb 19, 2024
 

I had the pleasure of working with Oz and he was phenomenal. He was very accommodating and flexible. As a result, I’m a satisfied with my experience and my purchase!

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DealerRater Feb 19, 2024
 

Anes and Bob Whay were professional and great to deal with! Delivery was fast and Parker helped set up the iDrive 8.5 ! This is the 3rd vehicle purchased from BMW of West St. Louis. Great team!!

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DealerRater Feb 19, 2024
 

Easton was absolutely fantastic! We had text numerous times and had everything ready to go upon my arrival. I highly recommend!!!

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DealerRater Feb 19, 2024
 

Easton, salesperson; Bobbie, management; and Kati, finance were all excellent. Easton got us the right car. Bobbie got use the right price and Kati got us financing and out the door. This was our 7th car from Suntrup and all our experiences have been great.

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DealerRater Feb 18, 2024
 

Hani was very intent on finding a car for us and he did he was friendly and helpful

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Google Feb 18, 2024
 

Keenan, Hani, and Jill all made purchasing my new Rogue an enjoyable experience. They were all friendly, helpful, and didn’t give me the run around, providing straight answers to all of my many questions. I’ve already recommended them to my friends!

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DealerRater Feb 18, 2024
 

This is my 4th nissan from suntrupp always friendly and always great service, salesman very professional very helpful would definitely recommend

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DealerRater Feb 18, 2024
 

BMW of West St. Louis gave us a fair deal and treated us very well.

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Google Feb 18, 2024
 

Just purchased a Palisade Calligraphy and it was the easiest car purchase I’ve ever made. My sales person, Andy Gildehaus, was super and I would highly recommend. I received an excellent trade in offer and a great price on the Palisade.

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DealerRater Feb 17, 2024
 

John and Luis made this a special day for a first.time driver and car owner.

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Google Feb 17, 2024
 

Everyone was very friendly and personable, especially Aldijan. He was great and put my mind at ease purchasing my first brand new vehicle!

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DealerRater Feb 17, 2024
 

Ryan Thoele very friendly and quick to wait on customers. Great communication and great service! A+

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DealerRater Feb 16, 2024
 

Experience was as pleasant as it could be when buying a new vehicle. No complaints.

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DealerRater Feb 16, 2024
 

Amazing experience. Thank you for listening and taking the time to understand my needs, explaining the process and just being a great person!

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DealerRater Feb 16, 2024
 

Caleb is a tremendous asset to Suntrup . He is very professional and very helpful and always goes the extra mile. Me and my wife have bought multiple vehicles from Caleb and will continue to buy from him only. He is very knowledgeable and knows his stuff and he makes miracles happen. Caleb is the face that runs the place at Suntrup . 😀💪

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DealerRater Feb 16, 2024
 

Great customer service! Listened to what I wanted/needed and went above and beyond to make it happen. This is my second vehicle purchase from them in 2 years and I plan to continue coming here anytime I need a vehicle.

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DealerRater Feb 16, 2024
 

Service was super quick and I LOVE the new building!! Waiting room is very comfortable. Communication is excellent!

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DealerRater Feb 15, 2024
 

No complaints here! Thank you for taking care of my Pathfinder. Love having my seat warmer working again! Communication was great and turn around was quicker than expected.

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DealerRater Feb 15, 2024
 

Dave worked to get tires expedited to the dealership when there was a warehouse shipping issue. Nice job.

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Google Feb 15, 2024
 
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DealerRater Feb 15, 2024
 

Brian is very easy and pleasant to work with. He is knowledgeable about the car market, tradeins and their fine Nissan products, and has a good sense of humor throughout the seamless process.

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DealerRater Feb 15, 2024
 

Nijaz and Sai were both awesome to work with. The only problem I had was waiting 4 hours from the time of purchase to drive away. They said they were going to detail it and pretty much just ran it through their car wash. They didn’t touch the inside like we had hoped. I ended up taking it to the detailer and it cost me $150.

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DealerRater Feb 15, 2024
 

Excellent service and friendly well informed sales people. Brian offered wonderful customer service and shared his extensive product knowledge with us in a low pressure understandable way. He was great to work with as we worked together to replace our car that had been a complete loss in an auto accident. Our whole experience with Suntrup was one of professionalism and care. Thank you!

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DealerRater Feb 15, 2024
 

Hani is so amazing. He knows his job very well. He and Jill were so friendly and they were so welcoming. They're awesome

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Google Feb 15, 2024
 

It was my first time trading in a vehicle and leasing a new one. Mike Meyer was fantastic, and he made the process incredibly easy!

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DealerRater Feb 14, 2024
 

If you are looking for an honest guy who treats you right and gives you the best price. It’s him! We love our new bmw M4!

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DealerRater Feb 14, 2024
 

I recently had the pleasure of purchasing my second car from Brandon at BMW of West St. Louis, and I cannot express enough how impressed I am with his exceptional service. From the beginning, Brandon demonstrated a level of professionalism that set the tone for a smooth and enjoyable car-buying experience. His consistent follow-up before, during, and after the purchase process was truly commendable. He went above and beyond to ensure that I felt informed and comfortable every step of the way. What sets BMW of West St. Louis apart is not only the quality of their vehicles but also ...

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DealerRater Feb 14, 2024
 

So many Service Departments suck. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need.

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DealerRater Feb 14, 2024
 

Mitchell was a fire colleague! Knew what he was talking about having a passion in BMW’s! Phenomenal service and a all around great person!

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DealerRater Feb 14, 2024
 

I recently had an exceptional car-buying experience with Mitchell at BMW of West St. Louis. Mitchell's deep product knowledge, genuine care for customers, and attentive service made the process seamless and enjoyable. He never pressured me and was highly responsive to my needs. Mitchell's professionalism, positive attitude, and dedication to customer satisfaction truly set him apart. I highly recommend Mitchell to anyone looking for a trustworthy and customer-focused car salesman. Thanks, Mitchell, for your outstanding service!

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DealerRater Feb 14, 2024
 

I would've given a 5star. One of the guys drove my Tahoe thru mud after the service was done and I had to pay $10 to get it cleaned off at the car wash. The new facility is really nice and comfortable. I'd like to know the bonehead that drove my clean truck in the mud. xxxxxxx

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DealerRater Feb 14, 2024
 

The whole team that worked with me are amazing. Thank you all so much for everything you've done.

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DealerRater Feb 14, 2024
 

Keenan, Hani and Jill made my buying experience a stress-free experience, with no run around or haggling. They were all helpful, with straight answers for me. In fact, I’ve already recommended them to a good friend!😊

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DealerRater Feb 14, 2024
 

The inside is immaculate. Everyone I encountered was friendly and personable, not to mention funny. I would highly recommend.

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Google Feb 14, 2024
 

Suntrup Hyundai South - Customer Service was 125%. Tim MCarthy was my Service Advisor. He was on top on everything. Explained well and delivered ontime. Would keep me posted via text of every update he had when he had it. Very Responsive.

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DealerRater Feb 14, 2024
 

Easton was very helpful. A great sales person. Was very patient with us answering all of our questions.

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DealerRater Feb 13, 2024
 

Dave was knowledgeable, attentive, kept me informed about my car and what’s new with Nissan

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DealerRater Feb 13, 2024
 

This was our third vehicle purchase with Suntrup Nissan, and they have always been great to work with!

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DealerRater Feb 13, 2024
 

These people, and especially Brandon, are a very unique breed! No other rep or dealership can compare!

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DealerRater Feb 13, 2024
 

Brandon always goes above and beyond to make sure I am taken care of. When I was in the market for a new car, a quick note to him outlining what I was looking for is all it took.

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DealerRater Feb 13, 2024
 

Huge thanks to Nijaz and David for providing their expertise and outstanding assistance! It was an awesome buying car experience:)

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DealerRater Feb 12, 2024
 

Excellent service, very prompt and helpful. The service I recieved went well beyond my expectations

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Google Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

Great service. Very knowledgeable staff . Car is working great . Thank you everyone at Suntrup Nissan . Nice Building. See you on my next service need’s.

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Google Feb 12, 2024
 

Itcwaa great. The guy that told me about the inspection should be a spokesperson

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Google Feb 12, 2024
 

Caleb was amazing and was so helpful throughout the whole buying process. Bobby, the sales manager, was also so helpful and made sure we were taken care of. I’m very happy with the service I was given!

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DealerRater Feb 11, 2024
 

John and Nissan Suntrup Team made my car purchase extremely easy. Great price and excellent customer service. I love my new car!

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DealerRater Feb 10, 2024
 

Always this best and most friendly people. Love the service and the sales team. Thank you

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DealerRater Feb 10, 2024
 

Longest part of the transaction was the printer running out of ink. Easton was quick, efficient and professional. Couldn’t have been a better first experience with him and Suntrup Hyundai.

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DealerRater Feb 9, 2024
 

Easton was a fantastic salesman to work with. The buying process was very easy to go through. Thank you Suntrup Hyundai South. We will be back!

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DealerRater Feb 9, 2024
 

The experience was pleasant and the process easy. I like that I can get points to use for future service. And I really appreciate the texts and videos that keep me up to date on my car’s progress

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Google Feb 9, 2024
 

Aaron and Jill were super helpful and really patient as I checked out all of the cars. Definitely worth the trip from DC to STL!

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Google Feb 8, 2024
 
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DealerRater Feb 8, 2024
 

Service was quick and easy. Scheduled appointment through app and got in within a week.

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DealerRater Feb 8, 2024
 

Second time buying a vehicle from Oz! He is super to work with, everything goes very smoothly and he thinks of everything. He makes everyone feel like they are special and priority. From the knowledge of the vehicles to the paper work to even helping set up blue tooth radio if you need it! I will go back the next time I’m ready to buy just because of Oz and I will most definitely ask for him again!!

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DealerRater Feb 8, 2024
 

Had a great experience shopping with Suntrup Nissan this is my third time buying with them. Each time I’ve got what I consider to be a very good deal on the price and a friendly non-pressuring purchase environment.

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DealerRater Feb 8, 2024
 

Brandon goes above and beyond to deliver exceptional service. His attention to detail and further understanding of our needs led to establishing a trusting relationship. After three BMW site visits, multiple emails & phone conversations he continued to demonstrate sincerity and patience with us. It’s not an easy decision and I never felt pushed or pressured throughout the process. The entire team at BMW was always friendly and welcoming. Brandon also helped pull off the memorable surprise for our family. If you are looking for a fun, relaxing experience I 100% suggest Brandon. You will be in good hands!

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DealerRater Feb 8, 2024
 

I had a very pleasant experience at Suntrup. Friendly staff and great customer service. Thank you

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Google Feb 8, 2024
 

Super impressed. Could not have been more pleasant and honest. Super team they have working for a super brand.

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Google Feb 7, 2024
 

I have purchased cars from Suntrup Nissan Volkswagen for over 30 years. From sales to service, the experience has always been a great one.

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DealerRater Feb 7, 2024
 

Everybody was great and super helpful with everything. As a first time car buyer they took the time to throughly explain everything and answer all of my questions.

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DealerRater Feb 7, 2024
 

Dave is very helpful and I appreciate how transparent he is about the repair process.

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DealerRater Feb 24, 2024
 

Luis went above and beyond for us! Was great at getting back with any questions that we asked. Running numbers on different vehicles. Everyone at Suntrup was wonderful. We loved working with them.

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DealerRater Feb 24, 2024
 

I bought my 1st brand new car yesterday I have never enjoyed buying a car before yesterday Sheridan russ and Brian all went above and beyond to make this experience all I ever dreamed it would be thank you from the bottom of my heart

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Google Feb 24, 2024
 

This has been the best experience while purchasing a new vehicle that we have ever had! Our sales person, Tabesh, was so friendly from the start and was not pushy like we have experienced at other dealers. The finance manager, Katie, was just as friendly too! Everyone we spoke with here was just so nice! Yes, I get it, we were spending money, but they still treated us great and with great respect! I highly recommend this location and highly recommend Tabesh!!!

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DealerRater Feb 24, 2024
 

Everyone was very nice. They kept in contact with me. Having a 15 word minimum on service is obnoxious

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DealerRater Feb 24, 2024
 

Easton was super friendly, straightforward, and helpful. He made the process of buying my first car very easy and stress-free. Greg also helped me before I even came in for my appointment by answering questions about different cars and sending me a video of the one I picked. Couldn’t haven’t asked for a better experience!

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DealerRater Feb 24, 2024
 

Andy went above and beyond to locate my vehicle! He was an absolute pleasure to work with!!! I would definitely recommend him to someone looking for a vehicle !

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DealerRater Feb 23, 2024
 

My experience at Suntrup VW went smoothly. My car was finished before the time that was given to me. John in the Service Department was friendly, professional, and very helpful!

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DealerRater Feb 23, 2024
 

Quick acknowledgment, friendly staff. Service was quick. Liked the video they showed of car. Car was done in less time than anticipated. Nice new waiting area, could use some more chairs, vending machine and soda machine but coffee and water was nice. Highly recommend.

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Google Feb 23, 2024
 

Everyone I encountered was very nice and helpful! I l really like the car I got!

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DealerRater Feb 23, 2024
 

Zack was friendly and respectful. However, my only concern was that Zack has changed my Volkswagen atlas 2024 experience to be a lifetime beautiful experience. Honestly, nothing beats Volkswagen driving experience and comfort. May God bless him and please value him. Thank you.

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DealerRater Feb 23, 2024
 

I had a great experience working with your team. Sales Manager Steven was great to work with, Aaron was very knowledgeable about the product and Jill make the finance process easy to understand and quick process. Thanks

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DealerRater Feb 23, 2024
 

Brian is a patient and courtious salesman. I test drove many cars and he wanted to make sure that the vehicle I selected was a good fit. My wife and I visited many other dealerships and by far the Suntrup experience was the best. It was a welcoming atmosphere, everyone very friendly. Brian and Jill were great to work with and are assets to the organization.....

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DealerRater Feb 23, 2024
 

They were very friendly and helpful finding the right price for me.. I will be back when it time again to purchase another car.. Thank you guys so much!!

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DealerRater Feb 23, 2024
 

It was great working with Anes and the rest of the team. They worked hard to provide a smooth experience.

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DealerRater Feb 23, 2024
 

My experience was good! This is my 2nd time purchasing from Suntrup and both times were seamless. Oz is phenomenal! He made sure I was happy with my purchase. He was such a great support to assist me with an issue that I had with the NissanConnect app. He helped me rectify the situation. As a result, I am grateful!

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DealerRater Feb 22, 2024
 

Always easy to deal with and always trying to make sure the deal will go through whatever comes up

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Google Feb 22, 2024
 
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DealerRater Feb 22, 2024
 

Nice dealership, friendly staff, and cars that are reasonably priced. I'm very happy with my purchase and the service that I received!

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DealerRater Feb 22, 2024
 

I recently purchased a 2024 Kia Sorento, and my experience with the salesperson, Aida, was exceptional. The car I had inquired about over the phone was sold to someone else as I pulled into the parking lot. Aida was able to quickly find the same model car immediately. Although it was a different trim level, it checked all of the boxes and I’m really happy with the one I purchased. Her customer service was outstanding; she was not only attentive and patient in addressing my questions but also highly responsive to my specific needs. Her communication skills were top-notch, making ...

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DealerRater Feb 22, 2024
 

Dave was really helpful and made the process easy. He showed me the new waiting area and was very responsive.

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Google Feb 21, 2024
 

Everything went wellVeronica, thanks for checking.

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Google Feb 21, 2024
 

General maintenance checkup and oil change

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DealerRater Feb 21, 2024
 

Suntrup made it so easy to buy and close the deal. We will definitely buy from them again.

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DealerRater Feb 21, 2024
 

Making an appointment online is very easy and convenient. Service was within a timely manner

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DealerRater Feb 21, 2024
 

Fast and efficient workers that were knowledgeable about my vehicle and seemed happy to help.

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DealerRater Feb 21, 2024
 

Fast,easy,and painless. One of the best car buying experiences we have ever had.

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DealerRater Feb 21, 2024
 

Very friendly and easy to work with. All questions I had were answered. Very good experience.

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DealerRater Feb 21, 2024
 

Agent was very nice and friendly also helpful, we had a great car shopping experience with him today!

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DealerRater Feb 21, 2024
 

Excellent experience with Mitchell, knowledgeable, courteous, and not pushy. He helped me find the perfect car within my budget. The entire process was smooth, and I felt well-informed. I highly recommend Mitchell for a hassle-free car-buying experience."

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DealerRater Feb 20, 2024
 

They helped me find the right car at the right price, and I'm very grateful.

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DealerRater Feb 20, 2024
 

David was great! He was very informative and explained why the recommended services were needed. I appreciated his honesty, knowledge and patience despite the fact that it was a very busy time of day.

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DealerRater Feb 20, 2024
 

Our experience was basically a good one. Our salesman Easton went above and beyond to ensure everything went well. He continues to make himself available to ensure all continues to be well. Easton made this relatively painless. I generally hate the process of buying a car, but Easton made it a pleasure. If there was anything that was less than stellar, it was the financing part. When it was time to sign, both the length of the contract and interest rate were unacceptable. We were under the impression rates would be researched for the best available at the time, and ...

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DealerRater Feb 20, 2024
 

They did a great job in the snow storm. I really appreciated getting into a warm car

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DealerRater Feb 20, 2024
 

Ryan is absolutely amazing every time I come in! 5 stars isn’t enough!! Highly recommend!

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DealerRater Feb 20, 2024
 

Great service great people fix the problem thx for keeping me in the loop whit the services

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DealerRater Feb 20, 2024
 

Great service, always kept informed of the status. The video link is very helpful also.

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DealerRater Feb 19, 2024
 

Scott was very attentive! We really enjoyed the service. Julie helped a lot with the paperwork and provided advice. We were very satisfied with our deal!

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Google Feb 19, 2024
 

I had the pleasure of working with Oz and he was phenomenal. He was very accommodating and flexible. As a result, I’m a satisfied with my experience and my purchase!

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DealerRater Feb 19, 2024
 

Anes and Bob Whay were professional and great to deal with! Delivery was fast and Parker helped set up the iDrive 8.5 ! This is the 3rd vehicle purchased from BMW of West St. Louis. Great team!!

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DealerRater Feb 19, 2024
 

Easton was absolutely fantastic! We had text numerous times and had everything ready to go upon my arrival. I highly recommend!!!

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DealerRater Feb 19, 2024
 

Easton, salesperson; Bobbie, management; and Kati, finance were all excellent. Easton got us the right car. Bobbie got use the right price and Kati got us financing and out the door. This was our 7th car from Suntrup and all our experiences have been great.

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DealerRater Feb 18, 2024
 

Hani was very intent on finding a car for us and he did he was friendly and helpful

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Google Feb 18, 2024
 

Keenan, Hani, and Jill all made purchasing my new Rogue an enjoyable experience. They were all friendly, helpful, and didn’t give me the run around, providing straight answers to all of my many questions. I’ve already recommended them to my friends!

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DealerRater Feb 18, 2024
 

This is my 4th nissan from suntrupp always friendly and always great service, salesman very professional very helpful would definitely recommend

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DealerRater Feb 18, 2024
 

BMW of West St. Louis gave us a fair deal and treated us very well.

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Google Feb 18, 2024
 

Just purchased a Palisade Calligraphy and it was the easiest car purchase I’ve ever made. My sales person, Andy Gildehaus, was super and I would highly recommend. I received an excellent trade in offer and a great price on the Palisade.

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DealerRater Feb 17, 2024
 

John and Luis made this a special day for a first.time driver and car owner.

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Google Feb 17, 2024
 

Everyone was very friendly and personable, especially Aldijan. He was great and put my mind at ease purchasing my first brand new vehicle!

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DealerRater Feb 17, 2024
 

Ryan Thoele very friendly and quick to wait on customers. Great communication and great service! A+

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DealerRater Feb 16, 2024
 

Experience was as pleasant as it could be when buying a new vehicle. No complaints.

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DealerRater Feb 16, 2024
 

Amazing experience. Thank you for listening and taking the time to understand my needs, explaining the process and just being a great person!

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DealerRater Feb 16, 2024
 

Caleb is a tremendous asset to Suntrup . He is very professional and very helpful and always goes the extra mile. Me and my wife have bought multiple vehicles from Caleb and will continue to buy from him only. He is very knowledgeable and knows his stuff and he makes miracles happen. Caleb is the face that runs the place at Suntrup . 😀💪

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DealerRater Feb 16, 2024
 

Great customer service! Listened to what I wanted/needed and went above and beyond to make it happen. This is my second vehicle purchase from them in 2 years and I plan to continue coming here anytime I need a vehicle.

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DealerRater Feb 16, 2024
 

Service was super quick and I LOVE the new building!! Waiting room is very comfortable. Communication is excellent!

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DealerRater Feb 15, 2024
 

No complaints here! Thank you for taking care of my Pathfinder. Love having my seat warmer working again! Communication was great and turn around was quicker than expected.

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DealerRater Feb 15, 2024
 

Dave worked to get tires expedited to the dealership when there was a warehouse shipping issue. Nice job.

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Google Feb 15, 2024
 
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DealerRater Feb 15, 2024
 

Brian is very easy and pleasant to work with. He is knowledgeable about the car market, tradeins and their fine Nissan products, and has a good sense of humor throughout the seamless process.

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DealerRater Feb 15, 2024
 

Nijaz and Sai were both awesome to work with. The only problem I had was waiting 4 hours from the time of purchase to drive away. They said they were going to detail it and pretty much just ran it through their car wash. They didn’t touch the inside like we had hoped. I ended up taking it to the detailer and it cost me $150.

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DealerRater Feb 15, 2024
 

Excellent service and friendly well informed sales people. Brian offered wonderful customer service and shared his extensive product knowledge with us in a low pressure understandable way. He was great to work with as we worked together to replace our car that had been a complete loss in an auto accident. Our whole experience with Suntrup was one of professionalism and care. Thank you!

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DealerRater Feb 15, 2024
 

Hani is so amazing. He knows his job very well. He and Jill were so friendly and they were so welcoming. They're awesome

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Google Feb 15, 2024
 

It was my first time trading in a vehicle and leasing a new one. Mike Meyer was fantastic, and he made the process incredibly easy!

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DealerRater Feb 14, 2024
 

If you are looking for an honest guy who treats you right and gives you the best price. It’s him! We love our new bmw M4!

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DealerRater Feb 14, 2024
 

I recently had the pleasure of purchasing my second car from Brandon at BMW of West St. Louis, and I cannot express enough how impressed I am with his exceptional service. From the beginning, Brandon demonstrated a level of professionalism that set the tone for a smooth and enjoyable car-buying experience. His consistent follow-up before, during, and after the purchase process was truly commendable. He went above and beyond to ensure that I felt informed and comfortable every step of the way. What sets BMW of West St. Louis apart is not only the quality of their vehicles but also ...

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DealerRater Feb 14, 2024
 

So many Service Departments suck. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need.

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DealerRater Feb 14, 2024
 

Mitchell was a fire colleague! Knew what he was talking about having a passion in BMW’s! Phenomenal service and a all around great person!

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DealerRater Feb 14, 2024
 

I recently had an exceptional car-buying experience with Mitchell at BMW of West St. Louis. Mitchell's deep product knowledge, genuine care for customers, and attentive service made the process seamless and enjoyable. He never pressured me and was highly responsive to my needs. Mitchell's professionalism, positive attitude, and dedication to customer satisfaction truly set him apart. I highly recommend Mitchell to anyone looking for a trustworthy and customer-focused car salesman. Thanks, Mitchell, for your outstanding service!

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DealerRater Feb 14, 2024
 

I would've given a 5star. One of the guys drove my Tahoe thru mud after the service was done and I had to pay $10 to get it cleaned off at the car wash. The new facility is really nice and comfortable. I'd like to know the bonehead that drove my clean truck in the mud. xxxxxxx

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DealerRater Feb 14, 2024
 

The whole team that worked with me are amazing. Thank you all so much for everything you've done.

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DealerRater Feb 14, 2024
 

Keenan, Hani and Jill made my buying experience a stress-free experience, with no run around or haggling. They were all helpful, with straight answers for me. In fact, I’ve already recommended them to a good friend!😊

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DealerRater Feb 14, 2024
 

The inside is immaculate. Everyone I encountered was friendly and personable, not to mention funny. I would highly recommend.

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Google Feb 14, 2024
 

Suntrup Hyundai South - Customer Service was 125%. Tim MCarthy was my Service Advisor. He was on top on everything. Explained well and delivered ontime. Would keep me posted via text of every update he had when he had it. Very Responsive.

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DealerRater Feb 14, 2024
 

Easton was very helpful. A great sales person. Was very patient with us answering all of our questions.

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DealerRater Feb 13, 2024
 

Dave was knowledgeable, attentive, kept me informed about my car and what’s new with Nissan

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DealerRater Feb 13, 2024
 

This was our third vehicle purchase with Suntrup Nissan, and they have always been great to work with!

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DealerRater Feb 13, 2024
 

These people, and especially Brandon, are a very unique breed! No other rep or dealership can compare!

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DealerRater Feb 13, 2024
 

Brandon always goes above and beyond to make sure I am taken care of. When I was in the market for a new car, a quick note to him outlining what I was looking for is all it took.

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DealerRater Feb 13, 2024
 

Huge thanks to Nijaz and David for providing their expertise and outstanding assistance! It was an awesome buying car experience:)

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DealerRater Feb 12, 2024
 

Excellent service, very prompt and helpful. The service I recieved went well beyond my expectations

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Google Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

I am old, and in over 40 years this has been the Best car buying experience from Start to Finish. From beginning with Josh Dworman in sales and finishing with Bob Whay in finance, it could not have been better. No b.s., no drama, no spending half a day at the dealership. All dealings were extremely efficient with guys that communicate well and are very personable. I chose to get an extended warranty. No upselling on their part. I believe I got a very good price from MAP which has better reviews than most of these third party companies. I ...

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DealerRater Feb 12, 2024
 

Great service. Very knowledgeable staff . Car is working great . Thank you everyone at Suntrup Nissan . Nice Building. See you on my next service need’s.

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Google Feb 12, 2024
 

Itcwaa great. The guy that told me about the inspection should be a spokesperson

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Google Feb 12, 2024
 

Caleb was amazing and was so helpful throughout the whole buying process. Bobby, the sales manager, was also so helpful and made sure we were taken care of. I’m very happy with the service I was given!

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DealerRater Feb 11, 2024
 

John and Nissan Suntrup Team made my car purchase extremely easy. Great price and excellent customer service. I love my new car!

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DealerRater Feb 10, 2024
 

Always this best and most friendly people. Love the service and the sales team. Thank you

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DealerRater Feb 10, 2024
 

Longest part of the transaction was the printer running out of ink. Easton was quick, efficient and professional. Couldn’t have been a better first experience with him and Suntrup Hyundai.

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DealerRater Feb 9, 2024
 

Easton was a fantastic salesman to work with. The buying process was very easy to go through. Thank you Suntrup Hyundai South. We will be back!

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DealerRater Feb 9, 2024
 

The experience was pleasant and the process easy. I like that I can get points to use for future service. And I really appreciate the texts and videos that keep me up to date on my car’s progress

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Google Feb 9, 2024
 

Aaron and Jill were super helpful and really patient as I checked out all of the cars. Definitely worth the trip from DC to STL!

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Google Feb 8, 2024
 
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DealerRater Feb 8, 2024
 

Service was quick and easy. Scheduled appointment through app and got in within a week.

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DealerRater Feb 8, 2024
 

Second time buying a vehicle from Oz! He is super to work with, everything goes very smoothly and he thinks of everything. He makes everyone feel like they are special and priority. From the knowledge of the vehicles to the paper work to even helping set up blue tooth radio if you need it! I will go back the next time I’m ready to buy just because of Oz and I will most definitely ask for him again!!

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DealerRater Feb 8, 2024
 

Had a great experience shopping with Suntrup Nissan this is my third time buying with them. Each time I’ve got what I consider to be a very good deal on the price and a friendly non-pressuring purchase environment.

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DealerRater Feb 8, 2024
 

Brandon goes above and beyond to deliver exceptional service. His attention to detail and further understanding of our needs led to establishing a trusting relationship. After three BMW site visits, multiple emails & phone conversations he continued to demonstrate sincerity and patience with us. It’s not an easy decision and I never felt pushed or pressured throughout the process. The entire team at BMW was always friendly and welcoming. Brandon also helped pull off the memorable surprise for our family. If you are looking for a fun, relaxing experience I 100% suggest Brandon. You will be in good hands!

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DealerRater Feb 8, 2024
 

I had a very pleasant experience at Suntrup. Friendly staff and great customer service. Thank you

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Google Feb 8, 2024
 

Super impressed. Could not have been more pleasant and honest. Super team they have working for a super brand.

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Google Feb 7, 2024
 

I have purchased cars from Suntrup Nissan Volkswagen for over 30 years. From sales to service, the experience has always been a great one.

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DealerRater Feb 7, 2024
 

Everybody was great and super helpful with everything. As a first time car buyer they took the time to throughly explain everything and answer all of my questions.

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DealerRater Feb 7, 2024
 

Dave is very helpful and I appreciate how transparent he is about the repair process.

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