Customer Testimonials

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DealerRater May 20, 2019
 

If you're looking for a great place to buy a new or used Kia look no further then suntrup Kia. the team is very professional friendly and informative on the products they sell and I couldn't have been happier with the buying process of my new car

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DealerRater May 20, 2019
 

The tahoe we came for sold the night before but Steve knew of a similar model on another lot. We are very pleased with our purchase and Steve's attention to detail. The staff pitched in and helped out.

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Google May 20, 2019
 

I always receive excellent service at Suntrup Kia. This time, Brian was my representative. He was professional, courteous and did a great job.

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DealerRater May 17, 2019
 

I brought in my 2016 Kia to get a oil change, but left out with a 2019 Kia. Looking at the newer models thinking t my self nice cars, wow I wasn't expecting that to drive off the lot. I told Mr. Steve Johnson what I needed and wanted if I was to drive off the lot with a new car. My job was to sit and look beautiful . ready to sign. he moved fast . I signed and drove off smiling , love my new car and the service I received from Steve Johnson .Denise

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DealerRater May 17, 2019
 

This is the second time I've bought a vehicle from Suntrup. Each time it was a great experience. I highly recommend them, especially Steve Johnson.

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Google May 14, 2019
 
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Google May 14, 2019
 

Walter Brown did a magnificent job of finding the vehicle I wanted at the price I wanted. Great job, Walter! He and the finance dept were knowledgeable, thorough and pleasant, making the entire experience a "win-win". This was my first time dealing with Suntrup . . . and I will be back.

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DealerRater May 13, 2019
 

Easiest car buying experience in my life! All the staff is friendly. Not a hard sell. Very happy that there was no pressure. I would send my friends here! The paperwork process was a breeze. Not bait and switch!

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Google May 13, 2019
 
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DealerRater May 12, 2019
 

I had to escalate a situation to the manager. He listened to my concerns, gave me the information that I needed and created an opportunity to earn my business again.

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DealerRater Oct 27, 2018
 

They were all very nice and judgement free. I would recommend them to anyone who wants to get an easy deal. Much better than the guys next door who wouldn't talk to me because I was in sweat pants and a tshirt.

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DealerRater Aug 7, 2018
 

All the people in the service department are awesome. James, Lindsay and Carol are most knowledgeable and can explain clearly and concisely service needs. My cars are retuned vacuumed, washed and dried. HW west service is the BEST!!!

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Facebook Jul 13, 2018
 

I want to say they're a great dealership and I would recommend anyone to come and get a vehicle I want to thank Rodney Butler for all his help

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Google Jul 7, 2018
 

The best kia dealer for service and great prices on maintaince sign up for coupons they outstanding value they truly care about you and car bought 3 cars and received awsome service ask for lindsay.

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Google Jun 30, 2018
 

Great store and very kind service from Mark Baricko!

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Facebook Jun 26, 2018
 

Found my dream car....actually beyond my dream car and had great help in every aspect. Darren and Andrew were amazingly helpful without feeling sales-pitchy or pressure. They made it all fast, easy and literally went above and beyond any dealership I’ve ever experienced. Thanks guys!

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DealerRater Jun 23, 2018
 

I have purchased 4 cars at hw Kia in the past 8 yrs for myself and my kids. I have received highest level of knowledge and lower pressure than I have received from other dealers. In addition the service staff is the best. They are so nice and accommodating. I have never had any major repairs since Kia is quality car. All service I have done at hw Kia has been excellent. I actually enjoy going in and interacting with staff. All my preventative maintence is done there. I TRUST THEM!

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Google May 26, 2018
 
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Facebook May 24, 2018
 

Great service department! Went for an oil change today and everyone was so friendly and welcoming. They were also fast and the waiting area was nice and clean �

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Facebook May 6, 2018
 
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DealerRater May 21, 2019
 

I went to the dealership for a basic service on the vehicle I bought from them just over a year ago. I liked the car but was interested in a newer version of the same car with fewer miles. I spoke with Caleb who I worked with on my first purchase. He showed me what the deal could look like and didn’t pressure me to decide. He made the deal because he answered my questions honestly and worked hard to get me through the paperwork fast. If you hate car shopping ask for Caleb at Suntrup, he will change your opinion on car buying.

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Google May 21, 2019
 

Had a wonderful experience as always at Suntrup! My technician, Doug, made everything so much easier and pleasant! Always happy with the service on our Pathfinder!

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DealerRater May 20, 2019
 

Doug is super funny! It was not awkward at any step of the way with him! He worked as fast as he could and kept checking on everything! Such a nice guy!

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Google May 20, 2019
 
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Google May 20, 2019
 

Just purchased a car here yesterday. Terence and Adela really went out of their way to make sure I got the car I wanted within the budget I set. Will definitely return if I ever need another car.

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Google May 18, 2019
 

Terrence was very helpful and helped us work through our deal! He was knowledgeable and thorough in details!

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Google May 16, 2019
 
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DealerRater May 12, 2019
 

Buying a new car is very stressful for me but working with Caleb Sturgeon made it easy and fun. He is very knowledgeable in the all the model's of Hyundai that are on the lot. He let me test drive a number of cars to see which one I enjoy driving and for my needs. He also show me the extras on the car before and explain them again after my purchase. Thank You Caleb

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Google May 11, 2019
 

I love their popcorn NOW IF THEY FIX MY CAR ????? WHO KNOWS

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Google May 11, 2019
 

Wonderful and helpful staff!!!

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DealerRater May 20, 2019
 

This dealership was so awesome! They worked very hard to meet all of our needs! Come check it out for yourself and spend your money in the community! Ask for Chang!

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Yelp May 18, 2019
 

Just purchased a used vehicle at Hyundai of Wentzville. This dealership has recently been acquired by a new owner. They are eager to make new friends in the community. We had a quick negotiation and they were willing to give us a good, fair price. Thank you!

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Google May 2, 2019
 

This is a pretty good dealership. A fairly decent selection of new and used cars. The service department is easy to work with although all we have done so far is basic service such as oil changes and tire rotations and such. The sales people don't seem to stick around very long though. My only gripe is the service department is not open on Saturdays.

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Google Apr 30, 2019
 
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Google Apr 29, 2019
 

We bought a Hyundai Elantra here. The whole experience was great! They not only have the best price. ( I shopped around) but also have very friendly and efficient staff. Ashley was the one who took care of us. She was just great. Very friendly, and helpful. Highly recommended! When I say their price is good, the price is good here. The only down side is that we live in Illinois, and the dealership is in Wentzville, quite a drive. But all worth it.

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Google Apr 26, 2019
 

I came in on Monday April 22nd for some service recall work and the service advisor (Josh Gross) that helped me was very polite. Also when I picked up my vehicle I explained to Josh that I needed to have my vehicle enrolled for Blue Link Service. So he introduced me to a very nice sales woman named Ashley Gartner and she helped assist me the best she could in the time frame that I had, I was on my lunch break. We were unable at that time to have my car and rolled due to a glitch in the system so she followed up and called me back the next day with more information to help assist me she did the best she could and I appreciate it.

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Google Apr 20, 2019
 

Staff was great and effecient, Dominic made sure all our bases were covered and made our visit very pleasant. Would definitely reccomend this location!

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Yelp Apr 19, 2019
 

When I go in for service to the Wentzville shop I always ask for Alex Rogol cause I can trust him to get the work done. He's very attentive, kind and knowledgeable. You can tell he really wants to do his work correctly and that you are very satisfied. I have never had to return for anything that wasn't done correctly.

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Google Apr 15, 2019
 

Ashley Gartner was great, friendly and easy to talk to. Willing to do the little things. Sometimes that's the most important things. Thx Ashley

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Google Apr 15, 2019
 

Our experience buying a used vehicle here was great! Ashley was very helpful and made the process very easy for our family!

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Google May 21, 2019
 

Had a wonderful experience as always at Suntrup! My technician, Doug, made everything so much easier and pleasant! Always happy with the service on our Pathfinder!

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DealerRater May 21, 2019
 

This was our 3rd vehicle to buy from Suntrup. We had a seamless purchase with Nathan. He never pressured us and everything was straight forward and simple. We highly recommend Suntrup and will refer our family and friends here.

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Google May 20, 2019
 
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Google May 20, 2019
 

Just purchased a car here yesterday. Terence and Adela really went out of their way to make sure I got the car I wanted within the budget I set. Will definitely return if I ever need another car.

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DealerRater May 19, 2019
 

I couldnt be more happier my purchase of a Nissan Rogue SV. Thank you Wilcox for showing and test driving Rogue's all day with me when you could have been selling more cars. I have been a pontiac/Chevy buyer and Wilcox explained each Rogue features as we were driving. So many SAFETY features and the bumper to bumper Warranty that gives me a peace of mind. Women if you are unsure of buying a vehicle from a dealership, look no further. No pressure sales and they treat you like family. Easy to read manual, already have it all programmed. There are so many cars to select from that I don't even think they have time to list them all on the website. I bought a used (which that is what I wanted) Nissan Rogue SV fwd instead of the standard Rogue S awd (same price) And it had the features of the Rogue SL except leather seats. Awesome deal, thank you so much Wilcox, Steve and Armin you guys are awesome. I am very happy with my purchase. I will stop in and say Hi when I get my car washed!

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Google May 18, 2019
 

Terrence was very helpful and helped us work through our deal! He was knowledgeable and thorough in details!

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DealerRater May 17, 2019
 

Staphen was helpful and friendly. He made leasing our new Armada Platinum Reserve easy as pie. I came from St. Charles to lease this SUV from Suntrup. Well worth the trip.

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Google May 16, 2019
 
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DealerRater May 13, 2019
 

Stacey was very helpful and responsive and so easy to work with. She made the process a breeze. I highly recommend Stacey for all your pre-owned needs!

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Google May 11, 2019
 

I love their popcorn NOW IF THEY FIX MY CAR ????? WHO KNOWS

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Google May 20, 2019
 

Service was great.thank you.recommend it.

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Google May 20, 2019
 

We just purchased our second car from Suntrup VW, and couldn't be happier!6yr/72,000 Mile warranty, how could you pass that up!! Both times we've had the honor of having Blaze Schrieber as our sales representative. He's very helpful, and really works to get you the best deal on the vehicle you're about to purchase. We look forward to buying our next car here to. The new Arteon was up there, we fell in love! Probably my next car!! Thank you Blaze and SuntrupVW!

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Google May 19, 2019
 

Great service. Great communication. Thanks, Dave.

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DealerRater May 18, 2019
 

This is our 2nd new car purchase from Suntrup VW. Both times we've had the honor of having Blaze Schrieber as our sales representative. He's very helpful, and really works to get you the best deal on the vehicle you're about to purchase. We look forward to buying our next car here to.

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Google May 16, 2019
 
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DealerRater May 16, 2019
 

Yesterday, I had a great experience with Blaze who was helping me to process a lease on VW Tiguan. Everything from a test drive to the vehicle delivery was efficient, informative, transparent, and pressure free. Thanks again Blaze for your outstanding work.

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DealerRater May 7, 2019
 

A big shout out to Blaze for his excellent customer service and assistance. He couldn’t have been more helpful and knowledgeable. I will certainly send my friends and family to him for future car needs.

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Google May 6, 2019
 
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DealerRater May 4, 2019
 

Madeline got us in and out as fast as a dealership can. She was honest and very helpful during the sale. She seemed to genuinely care about getting us in the car we wanted! I would highly recommend her to anyone that needs a new car.

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DealerRater Apr 30, 2019
 

Madeline is the hardest working woman in the car business!! She connected with me a couple of months before I even came in to purchase. By that time I knew exactly what I wanted and didn't want so it streamlined the whole process. It was very easy. I love my car! It was nice to buy a car from a woman - nothing against male car salesmen - I was glad to be able to work with a woman and not feel like I was being talked down to. I have definitely felt that at other dealerships.

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Google May 22, 2019
 

Great buying experience!! Our first BMW and Michael Kuhlmann was fabulous to work with. He made the entire process enjoyable. I would highly recommend BMW of West St. Louis and Michael to anyone who is looking for a new or used BMW.

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Google May 22, 2019
 

Mike Kuhlmann did a exceptional job finding me the vehicle I was looking for. Professional, fast, and quick service you would come to expect from a BMW dealership.

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Google May 22, 2019
 

I worked with Brandon Giganti. He operated just like I would prefer: helpful, friendly, knowledgeable, and not pushy. He also clued me in to a great deal that I otherwise wasn't aware of. I'm very happy with my experience!

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Google May 20, 2019
 

Veronica made the whole buying whole buying experience easy...i would recommend BMW of West County...thanks!

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Google May 20, 2019
 

Great people, great service

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Google May 19, 2019
 

Great transaction with Rami Ramadan. I love the 750Lix. Thank you for answering my questions and guiding me so well in my purchase. The service department and Kevin parts continue to be great; they are why my 328ix will roar past 200k miles before month's end. I am very pleased with the Craig Suntrup team and highly recommend BMW of West St. Louis.

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DealerRater May 19, 2019
 

If you’re in the market for a new car, do not go anywhere else! Dave is very knowledgeable and will find the perfect car for your specific needs / wants!

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DealerRater May 19, 2019
 

Hello, Everyone at the dealership was courteous, kind, and professional. I really appreciate my salesman Brandon who took the time to listen and delivered on what I wanted. The experience was very positive and relaxed. If anyone is looking for a car, I would definitely recommend this dealership. In an era where customer service and professionalism is lacking, Brandon and Bob really hit it out of the park. Thank you!

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DealerRater May 19, 2019
 

Great buying experience and I would recommend West county BMW this is the third time I’ve been there for a buy or lease and always very happy...thanks!

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DealerRater May 19, 2019
 

Veronica Tran was very helpful. She took time to listen to what I wanted and found the right car for me. Although I didn’t end up buying a BMW, their prices are very reasonable. I found a low mileage Acura and am very happy. Everyone at the dealership was very friendly financing and paperwork all handled smoothly.

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