Customer Testimonials
This is a great dealership and the staff they have working here are always courteous and informative about what is going on with my vehicle.
Brought my car in for recall service and was hoping I could be out quickly for work. I asked for an estimate, which Tim and Dan followed through on. Overall a very pleasant experience!
Clay Mayberry (in service) was very thorough and respectful and made sure that all my service needs were fulfilled and more... He went above and beyond!
Brandy was outstanding and the service time (I waited) was spot on. Love that. We will continue to come back to BMW West St Louis
Great experience with Brett. He took the time to take cate of us and was very responsive. Would recommend him to friends and family. Thank you!
We have had such a great car buying experience at Suntrup KIA...we’ve purchased 2 cars in one year! Working with Brandon Smith was amazing! He was extremely communicative, provided excellent service and made the process simple. He worked diligently to get us our perfect vehicles! We couldn’t be happier with Suntrup Kia and Brandon!
Chip and Armin were extremely helpful and friendly! They were able to get me into a great vehicle even with the extra challenges I brought!
Bryon did a great job & got me a good deal! Thanks again! He was friendly & not pushy at all. Reassured me everything was good as a first time purchaser!
Brandy was polite, professional and left no questions or requests unanswered. My car was due for it’s one year oil change and I requested the air pressure be checked in all four tires.
Thank you to John Dingley for the excellent customer service at my 60Kmile service this week! I bought my 2018 Santa Fe Sport at Suntrup Hyundai and have had all my service visits at Suntrup Hyundai. John and Tim in the Service Dept have both been very helpful over the years.
Amazing experience! My first experience at a dealership and they took their time with me and helped me understand everything. Thank you to Mark and the Bosnian gentleman in finance.
Greg made things quick and easy for us to buy our family SUV. He addressed any concerns we had a non pushy attitude, which maybe us more comfortable and confident in our decision making. It took a while for someone to help us when we arrived (with an appointment scheduled), but that in no way reflects Greg, as he took us on when the scheduled sales representative did not show up.
The only dealership I use to service my 2018 Santa Fe is Suntrup Hyundai. Ask for Tim. He’s very knowledgeable and eager to answer any questions I may have.
Employees got me in for service quite promptly all while being courteous. Too bad all companies don't care as much. Thanks to the service department.
Recently purchased a Dodge Dart from Suntrup Hyundai, Greg Snyder was very helpful and courteous. It was a positive experience to purchase a vehicle from this dealership. They worked with me and I got what I felt was a good deal on a good car.
Bryon Voyles was the best sales rep I've ever had the pleasure of working with he went above and beyond to helping me, he picked me up nd took me to the dealership, knowing I had no way to get there
I purchased my first car in the first week of January, and McKenzie was an awesome sales rep. She was very knowledgable about the vehicle I was interested in, and made sure to answer any questions in great detail. She was very professional and I highly recommend seeing her. This is going to set a very high bar for future car buying experiences I have.
Ian and the device department are always friendly and helpful. They do things to help you to save money. Ian was training someone, who was also helpful. Thank You!
David Schaedler was a pleasure to work with. I found the car I wanted on the internet and came in to West County BMW and told David about it and he made it happen. The entire process was pretty easy. Pressure free and no surprises or hidden charges at all.
Working with Dawn DiScenza was a great experience. Outstanding dealership!
Yesterday I purchased my 2nd Kia from Suntrup. My 1st experience was great and I have no complaints about this visit. My salesman Matthew Harvey was friendly, attentive, and great to do business with.
Efficient, good work ethic, customer oriented. Clean environment. CDC guidelines followed, hand sanitizer available, face masks enforced. Kept me informed of my vehicle. Work Completed as promised.
Brian is great keep up good work makes you feel like you are important and I like how he checks everything that is supposed to be done
Greg was able to meet my needs with a new Elantra. He is very knowledgeable and made sure all my comforts were met. I would recommend him to friends and family.
Tim was awesome! Very thorough and up front. Also saved me some money which was great! He gives you an honest assessment and is there to help you.
Outstanding service from the entire sales staff. Dawn was outstanding and friendly, sales manager Linzie and finance gent Bob were straight shooters! Even the owner came over and greeted me with some friendly conversation. Great Dealership!
Service was quick and timely. Danny did a great job of representing the dealership. You will be seeing me again soon for my regular service. Thank again for the great job you guys do everyday!
I found my dream car across the country and took a leap of faith on buying it sight unseen. Rami was beyond amazing, every step of the way. Always professional, present , made himself available and made the buying of my car amazing! The consummate salesperson . Thank you so much. Love my car!
Shout out to Greg Snyder!!! Thank you so much for your excellent customer service. I’m enjoying my Santa Fe Calligraphy hope to make lots of travels and memories with this new ride...
Rami Ramadan made me like i came as a customer but left as a friend he is the most knowledgeable an caring salesman i have seen. Thank you Rami Ron B
Chip is great would recommend him to anyone looking for a car. Takes care of his customers. Chip goes out of his way to make sure to get you in the right vehicle
Ahmed and everyone else I spoke to was Suntrup was very helpful and friendly. Remote buying could have been easier, but it worked! Thank you.
If you want an honest and knowledgable car salesman, then Chip is your guy. I came in not having an idea on what kind of car I wanted, he allowed me to test drive multiple types of vehicles. Didn’t get annoyed with my indecisiveness. No hassle, no pressure. Let me go at my own pace and once I found one I really liked, he encouraged me to test drive more just to ensure I was 100% happy. Looking for a new car is a pain in itself and Chip definitely helped alleviate the stress. Super friendly, and I couldn’t ...
Cindy was great from start to finish! I was in and out of the service department within an hour. The waiting area was clean and comfortable. Thank you!
Brian was able to answer all questions I had as a first time buyer in a clear and professional manner, while also being personable and friendly. Very positive experience doing something I was dreading before.
Chip was very helpful and informative. He helped me find exactly what I was looking for! It was my first time purchasing my own car and I loved his patience with me and friends. The entire staff at Suntrup was friendly and welcoming; I am so happy to be a part of the Suntrup family. Chip is the man!!
Ryan was very friendly and the service was prompt. I was able to make my appointment online and just bring it in. I will continue to bring my car here for service! Thanks !!
Can say enough great things about BMW of West St Louis. Brandon Giganti made the car buying experience an easy one! He answered every question and granted every request. I love my new X5 and look forward to working with Brandon again for future purchases.
Scott is always so great and friendly! So glad he works there. Ryan is also always very friendly and happy to see me when I come in!
Great customer services! We will definitely refer family member and friends. Brad made us feel very comfortable throughout the process, Thank you for all the information.
Kevin was great! We liked how he sent us a video of the step by step of what he was doing to the car! Way to go!
Kelly Wallis was absolutely amazing! She is kind, honest, and has a wonderful personality! I highly recommend her, you certainly will NOT be disappointed! God bless you all through Christ Jesus!
Quite possibly could have been the best car buying experience I have ever had, Moe and Jonathan made sure all was ready when I got there, we test drove the car, made the deal, and then Julie got through financing at a great rate in record time. What a great team, highly recommend all involved and Suntrup KIA..great job guys!!!!!
Dawn and the entire staff were beyond exceptional. The best dealership purchase I've ever made. We will be back for another BMW for my wife.
Great experience! They did everything they could to make the experience painless and time efficient! I will definitely recommend them to anyone buying a car.
Brian was a big help to me in finding and buying my new (to me) VW Tiguan. Videos weren’t available online yet, so he shot a video for me over the weekend. He was friendly and upfront. Would definitely contact him the next time I was in the market for a vehicle.
This place was nice and friendly place to go..
Great customer service!
Robyn was beyond awesome. I have always hated the car buying experience until Robyn. She made the whole experience fun and incredibly fast. First time I ever totally enjoyed the car buying process. She is exceptionally knowledgeable and made the whole process so much fun. THANKS ROBYN!!!
Brian Richter has always made my experience at Suntrup a pleasant one. He is very helpful and his customer service skills are AWESOME!!! He puts a smile on my face and I never leave disappointed or broke!!!!!!
Bryon Voyles was a pleasure to work with. Bobby S. in the finance department was also quick and easy to work with. The only issue I had was with whoever makes the decisions on trade in value. I feel like he wasted about 30-45 minutes of my time before getting anywhere close to what I wanted for my trade. I don't know his name but I can tell you that he almost cost the dealership the sale. That's the reason for the 4 stars instead of 5. Everyone else was great to work with.
I typically hate the new car experience but that certainly changed when I stopped in Suntrup Kia on Sunday and met Robyn. She and the entire team (Todd and BJ) changed my experience. Robyn was amazing, she made it fun. Once I decided on a car, we were out the door in about an hour and a half. By far the best car buying experience EVER.. thank you Robyn. WE LOVE OUR NEW CAR!!!
I was on the new car lot looking for the new Genesis G80 2021 when I met Luke. He told me that 2 new Genesis G80 where arriving within a couple of days and that he would call me when they arrived. He called me when they came in but I was unable to look at them for a few days because of my schedule. Luke did not keep calling and pressuring me but I finally got time to look at the new 2021 Genesis G80 and I liked the black exterior color but did not want the black interior. I bought a 2009 ...
Kudos to Ian Williams. A very professional service rep. Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I would definitely say so. They make going to the car repair shop easy peasy.
It was a pleasure to work with Tarik. He was very knowledgable and upfront about everything. When it came time to make the decision, I didn't feel pressured. Everything about the process was smooth and easy. When leaving the dealership, we noticed one of the key fobs did not work. Tarik told me to stop in one day without an appointment and they can get it fixed. I stopped by on a Saturday at 9am, and he changed it himself in less than 2 mins. I couldn't be happier with my purchase; this is coming from someone who was ...
Almost always bad news..
Great customer service! We will definitely keep buying from here and refer to our friends! We appreciate all the help finding the perfect car for our family!
Thank you for making such a large purchase so easy. The team was so helpful with answering lots of questions and making me feel at ease. You guys are great and I will definitely tell everyone about the awesome experience we had!
Excellent advice and service from Mindy and team! Very professional and quick responses when needed. Social distancing and adequate precaution measures were performed in a caring environment..
Was a pleasure to meet Dave and have him as our salesman for our new car purchase. He was ready for us when we arrived and matched us up to exactly the car we were looking for. Would definitely recommend him to our friends and associates and family.
Tim McCarthy and the service department always do a great job! I'm 74 years old and they're the best I've ever seen.
Our service advisor Nick was great in explaining what services needed to be performed and what services could be delayed until our next service appointment.
Fun environment, super motivated sales people who listen to what you want. I’m so happy with my new car, it’s exactly what I needed. Thanks, Billy!
It was a pleasure working with Tarik, awesome guy, great personality !! He was patient and explicit while explaining cars features & went over so many options. Bob in finance was very helpful and was able to get the finance approval right away. I really appreciate their service, would definitely recommend them !!
Awesome customer service. Very sweet lady! I was pretty much in and out. I told Kelly exactly what I was looking for and she got me together! GO TO KELLY!
I got service despite being in the wrong place, my advisor was Kim. Her hospitality was good and the waiting area was clean and social distancing was maintained
With the help of my service Advisor, John, Suntrup did a wonderful job diagnosing and resolving the issue with my vehicle, and all within a timely manner. Thanks guys! My go-to place for ALL my Hyundai needs.
Calvin was great. He knew exactly what was the issue with my car and took care of everything right away. He was helpful and attentive.
The whole transaction was very quick and efficient. Ian, the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time.
Excellent service with minimal contact (important in the time of COVID) - we dropped our car off in the evening, and then dealt with the service team through text and video. Prompt and professional service.
Kyle was very welcoming from the beginning to the end of my visit! The waiting room was nice and comfortable! I just sat and read my book and had a great time!
Dave Reimer always goes out of his way to explain what is needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentioned it to him.
I always look forward to visiting Suntrup Kia for my maintenance appointments! Always quick with there services and everyone is so friendly! I visited on 01/13/2021, and had the pleasure of meeting Ginny. She was such a sweetheart and very helpful! It’s been almost 8 months since I purchased my Kia from Suntrup and I STILL brag about where I bought it. Best dealership in the St.Louis area!!! 😊
I got an oil change and tire rotation and it went perfectly! We are always taken care of there! Tim is one of a kind!
The Suntrup Hyundai south county location has a wonderful service department. Their staff is very friendly and knowledgeable, especially Tim. We always request him for our service department needs.
Dave Ware helped us choose the car the way we wanted. We had to change a couple of things in a newly ordered car and they let us do it with at a great offer
Clay was great to work with and was friendly!! I was a little early for appointment was taken right in and didn’t have to wait long before my car was ready! He kept me in the loop the entire time
Veronica was a pleasure to work with. She understood our concerns during covid about distancing and took every precaution to make us feel safe, working with us by phone, text, FaceTime and email as needed. She provided information without being pushy and answered all questions promptly!! Thank you BMW of West County and Veronica!
I was impressed with the dealership from the first time I entered . My salesperson, Tim was extremely helpful in many ways. I had some service needs and Jeff took care of them immediately. Then I had a problem with the back-up camera and Brandy informed me that it would be covered under warranty. brandy thank you for looking into the warranty for me.
Staff so very professional and kind. Dave goes the extra mile always. Oil changes are always quick and a good price. They really take care of my Nissans.
Rami made an excellent impression as a very knowledgeable salesperson, he presented me with the different options to make a good decision. He spent time with us to get us introduced to the different tech in the new X5. Rami is very friendly and polite. More important, he does not use any sale pressure and was able to get us the price that we were targeting. I highly recommend him as contact person for both, your internet shopping and your direct visit to the dealership.
Twenty five words is not enough to express my thanks for the above and beyond service that Cindy provides. She did it again!!! Thank u
Absolutely love Suntrup!!! Customer service is very important to me and everyone at Suntrup exceeded my expectations. Thank you Zach Seiler for all your help!!!
Kelly was very helpful and made the car buying process very easy and understanding. I would recommend friends to go to Suntrup Hyundai for business.
Rami made my car buying experience enjoyable. He is knowledgeable, friendly and professional. The staff at West county BMW are first class just like the product they sell and service.
Simply the Best! Dan went above and beyond to get the car I wanted and he came through on his promise. I am super grateful and its the nicest car I've ever had. Thank you
Suntrup Nissan is the best! They were knowledgeable, friendly and fast .I would definitely recommend them to my friends and family . They will always service my vehicle .
Prompt, professional and personable. Scott is very good at customer relations - he listens, is knowledgable and delivers the service promised. I'm certain there is a smile under that mask, too!
I want to thank Tod DuPont for the great service when we bought our Kia on 1/11/21. He kept us informed about everything that was happening.
Very professional service, and the wait wasn't too long for the service that was provided. Brandi made sure I was comfortable and could reach her if I needed anything! Thanks
Robyn was fantastic! She accommodated very well with me. I am working a difficult schedule and she was willing to come to my home for to finish financing. Great! Finance manager was also great and helped me out in any way he could!
Jeremiah Barnett spent several hours answering my questions. He provided quality care for me and my fiancé, Annika, while we were unsure on all our options. If he didn’t have an answer for me, he made sure to talk to other team members to get all of my questions answered. He found a brand new 21 Nissan Rogue that fit my budget and exactly what features I wanted in it. I highly recommend Suntrup Nissan to others and have been talking about you guys the past few weeks at work. Thank you for your help, Jeremiah! We will be back ...
Incredibly friendly dealership. Now was very gracious and helpful. I would not hesitate to recommend Moe or the dealership to anyone. Thanks for great help.
I had a great experience buying a car at BMW of West St Louis. My salesperson, Veronica Tran, was knowledgeable, professional, and very organized. Totally hassle-free!
What can I say about Aaron that someone would not say about Jesus Christ? Aaron is a testament to everything good about sales… In Fact, he is the NEW testament, to everything good about sales! he made sure that my automobile needs were met, and I also got to meet the beautiful friendly finance lady! I have never liked Nissan cars… And now I am a customer due to Aaron and his hard work!
Ryan, my service advisor, was great. He explained things clearly and listened to what I had to say. The shuttle drivers, Eric and Chris, were professional and very nice.
This is a great dealership and the staff they have working here are always courteous and informative about what is going on with my vehicle.
Brought my car in for recall service and was hoping I could be out quickly for work. I asked for an estimate, which Tim and Dan followed through on. Overall a very pleasant experience!
Clay Mayberry (in service) was very thorough and respectful and made sure that all my service needs were fulfilled and more... He went above and beyond!
Brandy was outstanding and the service time (I waited) was spot on. Love that. We will continue to come back to BMW West St Louis
Great experience with Brett. He took the time to take cate of us and was very responsive. Would recommend him to friends and family. Thank you!
We have had such a great car buying experience at Suntrup KIA...we’ve purchased 2 cars in one year! Working with Brandon Smith was amazing! He was extremely communicative, provided excellent service and made the process simple. He worked diligently to get us our perfect vehicles! We couldn’t be happier with Suntrup Kia and Brandon!
Chip and Armin were extremely helpful and friendly! They were able to get me into a great vehicle even with the extra challenges I brought!
Bryon did a great job & got me a good deal! Thanks again! He was friendly & not pushy at all. Reassured me everything was good as a first time purchaser!
Brandy was polite, professional and left no questions or requests unanswered. My car was due for it’s one year oil change and I requested the air pressure be checked in all four tires.
Thank you to John Dingley for the excellent customer service at my 60Kmile service this week! I bought my 2018 Santa Fe Sport at Suntrup Hyundai and have had all my service visits at Suntrup Hyundai. John and Tim in the Service Dept have both been very helpful over the years.
Amazing experience! My first experience at a dealership and they took their time with me and helped me understand everything. Thank you to Mark and the Bosnian gentleman in finance.
Greg made things quick and easy for us to buy our family SUV. He addressed any concerns we had a non pushy attitude, which maybe us more comfortable and confident in our decision making. It took a while for someone to help us when we arrived (with an appointment scheduled), but that in no way reflects Greg, as he took us on when the scheduled sales representative did not show up.
The only dealership I use to service my 2018 Santa Fe is Suntrup Hyundai. Ask for Tim. He’s very knowledgeable and eager to answer any questions I may have.
Employees got me in for service quite promptly all while being courteous. Too bad all companies don't care as much. Thanks to the service department.
Recently purchased a Dodge Dart from Suntrup Hyundai, Greg Snyder was very helpful and courteous. It was a positive experience to purchase a vehicle from this dealership. They worked with me and I got what I felt was a good deal on a good car.
Bryon Voyles was the best sales rep I've ever had the pleasure of working with he went above and beyond to helping me, he picked me up nd took me to the dealership, knowing I had no way to get there
I purchased my first car in the first week of January, and McKenzie was an awesome sales rep. She was very knowledgable about the vehicle I was interested in, and made sure to answer any questions in great detail. She was very professional and I highly recommend seeing her. This is going to set a very high bar for future car buying experiences I have.
Ian and the device department are always friendly and helpful. They do things to help you to save money. Ian was training someone, who was also helpful. Thank You!
David Schaedler was a pleasure to work with. I found the car I wanted on the internet and came in to West County BMW and told David about it and he made it happen. The entire process was pretty easy. Pressure free and no surprises or hidden charges at all.
Working with Dawn DiScenza was a great experience. Outstanding dealership!
Yesterday I purchased my 2nd Kia from Suntrup. My 1st experience was great and I have no complaints about this visit. My salesman Matthew Harvey was friendly, attentive, and great to do business with.
Efficient, good work ethic, customer oriented. Clean environment. CDC guidelines followed, hand sanitizer available, face masks enforced. Kept me informed of my vehicle. Work Completed as promised.
Brian is great keep up good work makes you feel like you are important and I like how he checks everything that is supposed to be done
Greg was able to meet my needs with a new Elantra. He is very knowledgeable and made sure all my comforts were met. I would recommend him to friends and family.
Tim was awesome! Very thorough and up front. Also saved me some money which was great! He gives you an honest assessment and is there to help you.
Outstanding service from the entire sales staff. Dawn was outstanding and friendly, sales manager Linzie and finance gent Bob were straight shooters! Even the owner came over and greeted me with some friendly conversation. Great Dealership!
Service was quick and timely. Danny did a great job of representing the dealership. You will be seeing me again soon for my regular service. Thank again for the great job you guys do everyday!
I found my dream car across the country and took a leap of faith on buying it sight unseen. Rami was beyond amazing, every step of the way. Always professional, present , made himself available and made the buying of my car amazing! The consummate salesperson . Thank you so much. Love my car!
Shout out to Greg Snyder!!! Thank you so much for your excellent customer service. I’m enjoying my Santa Fe Calligraphy hope to make lots of travels and memories with this new ride...
Rami Ramadan made me like i came as a customer but left as a friend he is the most knowledgeable an caring salesman i have seen. Thank you Rami Ron B
Chip is great would recommend him to anyone looking for a car. Takes care of his customers. Chip goes out of his way to make sure to get you in the right vehicle
Ahmed and everyone else I spoke to was Suntrup was very helpful and friendly. Remote buying could have been easier, but it worked! Thank you.
If you want an honest and knowledgable car salesman, then Chip is your guy. I came in not having an idea on what kind of car I wanted, he allowed me to test drive multiple types of vehicles. Didn’t get annoyed with my indecisiveness. No hassle, no pressure. Let me go at my own pace and once I found one I really liked, he encouraged me to test drive more just to ensure I was 100% happy. Looking for a new car is a pain in itself and Chip definitely helped alleviate the stress. Super friendly, and I couldn’t ...
Cindy was great from start to finish! I was in and out of the service department within an hour. The waiting area was clean and comfortable. Thank you!
Brian was able to answer all questions I had as a first time buyer in a clear and professional manner, while also being personable and friendly. Very positive experience doing something I was dreading before.
Chip was very helpful and informative. He helped me find exactly what I was looking for! It was my first time purchasing my own car and I loved his patience with me and friends. The entire staff at Suntrup was friendly and welcoming; I am so happy to be a part of the Suntrup family. Chip is the man!!
Ryan was very friendly and the service was prompt. I was able to make my appointment online and just bring it in. I will continue to bring my car here for service! Thanks !!
Can say enough great things about BMW of West St Louis. Brandon Giganti made the car buying experience an easy one! He answered every question and granted every request. I love my new X5 and look forward to working with Brandon again for future purchases.
Scott is always so great and friendly! So glad he works there. Ryan is also always very friendly and happy to see me when I come in!
Great customer services! We will definitely refer family member and friends. Brad made us feel very comfortable throughout the process, Thank you for all the information.
Kevin was great! We liked how he sent us a video of the step by step of what he was doing to the car! Way to go!
Kelly Wallis was absolutely amazing! She is kind, honest, and has a wonderful personality! I highly recommend her, you certainly will NOT be disappointed! God bless you all through Christ Jesus!
Quite possibly could have been the best car buying experience I have ever had, Moe and Jonathan made sure all was ready when I got there, we test drove the car, made the deal, and then Julie got through financing at a great rate in record time. What a great team, highly recommend all involved and Suntrup KIA..great job guys!!!!!
Dawn and the entire staff were beyond exceptional. The best dealership purchase I've ever made. We will be back for another BMW for my wife.
Great experience! They did everything they could to make the experience painless and time efficient! I will definitely recommend them to anyone buying a car.
Brian was a big help to me in finding and buying my new (to me) VW Tiguan. Videos weren’t available online yet, so he shot a video for me over the weekend. He was friendly and upfront. Would definitely contact him the next time I was in the market for a vehicle.
This place was nice and friendly place to go..
Great customer service!
Robyn was beyond awesome. I have always hated the car buying experience until Robyn. She made the whole experience fun and incredibly fast. First time I ever totally enjoyed the car buying process. She is exceptionally knowledgeable and made the whole process so much fun. THANKS ROBYN!!!
Brian Richter has always made my experience at Suntrup a pleasant one. He is very helpful and his customer service skills are AWESOME!!! He puts a smile on my face and I never leave disappointed or broke!!!!!!
Bryon Voyles was a pleasure to work with. Bobby S. in the finance department was also quick and easy to work with. The only issue I had was with whoever makes the decisions on trade in value. I feel like he wasted about 30-45 minutes of my time before getting anywhere close to what I wanted for my trade. I don't know his name but I can tell you that he almost cost the dealership the sale. That's the reason for the 4 stars instead of 5. Everyone else was great to work with.
I typically hate the new car experience but that certainly changed when I stopped in Suntrup Kia on Sunday and met Robyn. She and the entire team (Todd and BJ) changed my experience. Robyn was amazing, she made it fun. Once I decided on a car, we were out the door in about an hour and a half. By far the best car buying experience EVER.. thank you Robyn. WE LOVE OUR NEW CAR!!!
I was on the new car lot looking for the new Genesis G80 2021 when I met Luke. He told me that 2 new Genesis G80 where arriving within a couple of days and that he would call me when they arrived. He called me when they came in but I was unable to look at them for a few days because of my schedule. Luke did not keep calling and pressuring me but I finally got time to look at the new 2021 Genesis G80 and I liked the black exterior color but did not want the black interior. I bought a 2009 ...
Kudos to Ian Williams. A very professional service rep. Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I would definitely say so. They make going to the car repair shop easy peasy.
It was a pleasure to work with Tarik. He was very knowledgable and upfront about everything. When it came time to make the decision, I didn't feel pressured. Everything about the process was smooth and easy. When leaving the dealership, we noticed one of the key fobs did not work. Tarik told me to stop in one day without an appointment and they can get it fixed. I stopped by on a Saturday at 9am, and he changed it himself in less than 2 mins. I couldn't be happier with my purchase; this is coming from someone who was ...
Almost always bad news..
Great customer service! We will definitely keep buying from here and refer to our friends! We appreciate all the help finding the perfect car for our family!
Thank you for making such a large purchase so easy. The team was so helpful with answering lots of questions and making me feel at ease. You guys are great and I will definitely tell everyone about the awesome experience we had!
Excellent advice and service from Mindy and team! Very professional and quick responses when needed. Social distancing and adequate precaution measures were performed in a caring environment..
Was a pleasure to meet Dave and have him as our salesman for our new car purchase. He was ready for us when we arrived and matched us up to exactly the car we were looking for. Would definitely recommend him to our friends and associates and family.
Tim McCarthy and the service department always do a great job! I'm 74 years old and they're the best I've ever seen.
Our service advisor Nick was great in explaining what services needed to be performed and what services could be delayed until our next service appointment.
Fun environment, super motivated sales people who listen to what you want. I’m so happy with my new car, it’s exactly what I needed. Thanks, Billy!
It was a pleasure working with Tarik, awesome guy, great personality !! He was patient and explicit while explaining cars features & went over so many options. Bob in finance was very helpful and was able to get the finance approval right away. I really appreciate their service, would definitely recommend them !!
Awesome customer service. Very sweet lady! I was pretty much in and out. I told Kelly exactly what I was looking for and she got me together! GO TO KELLY!
I got service despite being in the wrong place, my advisor was Kim. Her hospitality was good and the waiting area was clean and social distancing was maintained
With the help of my service Advisor, John, Suntrup did a wonderful job diagnosing and resolving the issue with my vehicle, and all within a timely manner. Thanks guys! My go-to place for ALL my Hyundai needs.
Calvin was great. He knew exactly what was the issue with my car and took care of everything right away. He was helpful and attentive.
The whole transaction was very quick and efficient. Ian, the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time.
Excellent service with minimal contact (important in the time of COVID) - we dropped our car off in the evening, and then dealt with the service team through text and video. Prompt and professional service.
Kyle was very welcoming from the beginning to the end of my visit! The waiting room was nice and comfortable! I just sat and read my book and had a great time!
Dave Reimer always goes out of his way to explain what is needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentioned it to him.
I always look forward to visiting Suntrup Kia for my maintenance appointments! Always quick with there services and everyone is so friendly! I visited on 01/13/2021, and had the pleasure of meeting Ginny. She was such a sweetheart and very helpful! It’s been almost 8 months since I purchased my Kia from Suntrup and I STILL brag about where I bought it. Best dealership in the St.Louis area!!! 😊
I got an oil change and tire rotation and it went perfectly! We are always taken care of there! Tim is one of a kind!
The Suntrup Hyundai south county location has a wonderful service department. Their staff is very friendly and knowledgeable, especially Tim. We always request him for our service department needs.
Dave Ware helped us choose the car the way we wanted. We had to change a couple of things in a newly ordered car and they let us do it with at a great offer
Clay was great to work with and was friendly!! I was a little early for appointment was taken right in and didn’t have to wait long before my car was ready! He kept me in the loop the entire time
Veronica was a pleasure to work with. She understood our concerns during covid about distancing and took every precaution to make us feel safe, working with us by phone, text, FaceTime and email as needed. She provided information without being pushy and answered all questions promptly!! Thank you BMW of West County and Veronica!
I was impressed with the dealership from the first time I entered . My salesperson, Tim was extremely helpful in many ways. I had some service needs and Jeff took care of them immediately. Then I had a problem with the back-up camera and Brandy informed me that it would be covered under warranty. brandy thank you for looking into the warranty for me.
Staff so very professional and kind. Dave goes the extra mile always. Oil changes are always quick and a good price. They really take care of my Nissans.
Rami made an excellent impression as a very knowledgeable salesperson, he presented me with the different options to make a good decision. He spent time with us to get us introduced to the different tech in the new X5. Rami is very friendly and polite. More important, he does not use any sale pressure and was able to get us the price that we were targeting. I highly recommend him as contact person for both, your internet shopping and your direct visit to the dealership.
Twenty five words is not enough to express my thanks for the above and beyond service that Cindy provides. She did it again!!! Thank u
Absolutely love Suntrup!!! Customer service is very important to me and everyone at Suntrup exceeded my expectations. Thank you Zach Seiler for all your help!!!
Kelly was very helpful and made the car buying process very easy and understanding. I would recommend friends to go to Suntrup Hyundai for business.
Rami made my car buying experience enjoyable. He is knowledgeable, friendly and professional. The staff at West county BMW are first class just like the product they sell and service.
Simply the Best! Dan went above and beyond to get the car I wanted and he came through on his promise. I am super grateful and its the nicest car I've ever had. Thank you
Suntrup Nissan is the best! They were knowledgeable, friendly and fast .I would definitely recommend them to my friends and family . They will always service my vehicle .
Prompt, professional and personable. Scott is very good at customer relations - he listens, is knowledgable and delivers the service promised. I'm certain there is a smile under that mask, too!
I want to thank Tod DuPont for the great service when we bought our Kia on 1/11/21. He kept us informed about everything that was happening.
Very professional service, and the wait wasn't too long for the service that was provided. Brandi made sure I was comfortable and could reach her if I needed anything! Thanks
Robyn was fantastic! She accommodated very well with me. I am working a difficult schedule and she was willing to come to my home for to finish financing. Great! Finance manager was also great and helped me out in any way he could!
Jeremiah Barnett spent several hours answering my questions. He provided quality care for me and my fiancé, Annika, while we were unsure on all our options. If he didn’t have an answer for me, he made sure to talk to other team members to get all of my questions answered. He found a brand new 21 Nissan Rogue that fit my budget and exactly what features I wanted in it. I highly recommend Suntrup Nissan to others and have been talking about you guys the past few weeks at work. Thank you for your help, Jeremiah! We will be back ...
Incredibly friendly dealership. Now was very gracious and helpful. I would not hesitate to recommend Moe or the dealership to anyone. Thanks for great help.
I had a great experience buying a car at BMW of West St Louis. My salesperson, Veronica Tran, was knowledgeable, professional, and very organized. Totally hassle-free!
What can I say about Aaron that someone would not say about Jesus Christ? Aaron is a testament to everything good about sales… In Fact, he is the NEW testament, to everything good about sales! he made sure that my automobile needs were met, and I also got to meet the beautiful friendly finance lady! I have never liked Nissan cars… And now I am a customer due to Aaron and his hard work!
Ryan, my service advisor, was great. He explained things clearly and listened to what I had to say. The shuttle drivers, Eric and Chris, were professional and very nice.
This is a great dealership and the staff they have working here are always courteous and informative about what is going on with my vehicle.
Brought my car in for recall service and was hoping I could be out quickly for work. I asked for an estimate, which Tim and Dan followed through on. Overall a very pleasant experience!
Clay Mayberry (in service) was very thorough and respectful and made sure that all my service needs were fulfilled and more... He went above and beyond!
Brandy was outstanding and the service time (I waited) was spot on. Love that. We will continue to come back to BMW West St Louis
Great experience with Brett. He took the time to take cate of us and was very responsive. Would recommend him to friends and family. Thank you!
We have had such a great car buying experience at Suntrup KIA...we’ve purchased 2 cars in one year! Working with Brandon Smith was amazing! He was extremely communicative, provided excellent service and made the process simple. He worked diligently to get us our perfect vehicles! We couldn’t be happier with Suntrup Kia and Brandon!
Chip and Armin were extremely helpful and friendly! They were able to get me into a great vehicle even with the extra challenges I brought!
Bryon did a great job & got me a good deal! Thanks again! He was friendly & not pushy at all. Reassured me everything was good as a first time purchaser!
Brandy was polite, professional and left no questions or requests unanswered. My car was due for it’s one year oil change and I requested the air pressure be checked in all four tires.
Thank you to John Dingley for the excellent customer service at my 60Kmile service this week! I bought my 2018 Santa Fe Sport at Suntrup Hyundai and have had all my service visits at Suntrup Hyundai. John and Tim in the Service Dept have both been very helpful over the years.
Amazing experience! My first experience at a dealership and they took their time with me and helped me understand everything. Thank you to Mark and the Bosnian gentleman in finance.
Greg made things quick and easy for us to buy our family SUV. He addressed any concerns we had a non pushy attitude, which maybe us more comfortable and confident in our decision making. It took a while for someone to help us when we arrived (with an appointment scheduled), but that in no way reflects Greg, as he took us on when the scheduled sales representative did not show up.
The only dealership I use to service my 2018 Santa Fe is Suntrup Hyundai. Ask for Tim. He’s very knowledgeable and eager to answer any questions I may have.
Employees got me in for service quite promptly all while being courteous. Too bad all companies don't care as much. Thanks to the service department.
Recently purchased a Dodge Dart from Suntrup Hyundai, Greg Snyder was very helpful and courteous. It was a positive experience to purchase a vehicle from this dealership. They worked with me and I got what I felt was a good deal on a good car.
Bryon Voyles was the best sales rep I've ever had the pleasure of working with he went above and beyond to helping me, he picked me up nd took me to the dealership, knowing I had no way to get there
I purchased my first car in the first week of January, and McKenzie was an awesome sales rep. She was very knowledgable about the vehicle I was interested in, and made sure to answer any questions in great detail. She was very professional and I highly recommend seeing her. This is going to set a very high bar for future car buying experiences I have.
Ian and the device department are always friendly and helpful. They do things to help you to save money. Ian was training someone, who was also helpful. Thank You!
David Schaedler was a pleasure to work with. I found the car I wanted on the internet and came in to West County BMW and told David about it and he made it happen. The entire process was pretty easy. Pressure free and no surprises or hidden charges at all.
Working with Dawn DiScenza was a great experience. Outstanding dealership!
Yesterday I purchased my 2nd Kia from Suntrup. My 1st experience was great and I have no complaints about this visit. My salesman Matthew Harvey was friendly, attentive, and great to do business with.
Efficient, good work ethic, customer oriented. Clean environment. CDC guidelines followed, hand sanitizer available, face masks enforced. Kept me informed of my vehicle. Work Completed as promised.
Brian is great keep up good work makes you feel like you are important and I like how he checks everything that is supposed to be done
Greg was able to meet my needs with a new Elantra. He is very knowledgeable and made sure all my comforts were met. I would recommend him to friends and family.
Tim was awesome! Very thorough and up front. Also saved me some money which was great! He gives you an honest assessment and is there to help you.
Outstanding service from the entire sales staff. Dawn was outstanding and friendly, sales manager Linzie and finance gent Bob were straight shooters! Even the owner came over and greeted me with some friendly conversation. Great Dealership!
Service was quick and timely. Danny did a great job of representing the dealership. You will be seeing me again soon for my regular service. Thank again for the great job you guys do everyday!
I found my dream car across the country and took a leap of faith on buying it sight unseen. Rami was beyond amazing, every step of the way. Always professional, present , made himself available and made the buying of my car amazing! The consummate salesperson . Thank you so much. Love my car!
Shout out to Greg Snyder!!! Thank you so much for your excellent customer service. I’m enjoying my Santa Fe Calligraphy hope to make lots of travels and memories with this new ride...
Rami Ramadan made me like i came as a customer but left as a friend he is the most knowledgeable an caring salesman i have seen. Thank you Rami Ron B
Chip is great would recommend him to anyone looking for a car. Takes care of his customers. Chip goes out of his way to make sure to get you in the right vehicle
Ahmed and everyone else I spoke to was Suntrup was very helpful and friendly. Remote buying could have been easier, but it worked! Thank you.
If you want an honest and knowledgable car salesman, then Chip is your guy. I came in not having an idea on what kind of car I wanted, he allowed me to test drive multiple types of vehicles. Didn’t get annoyed with my indecisiveness. No hassle, no pressure. Let me go at my own pace and once I found one I really liked, he encouraged me to test drive more just to ensure I was 100% happy. Looking for a new car is a pain in itself and Chip definitely helped alleviate the stress. Super friendly, and I couldn’t ...
Cindy was great from start to finish! I was in and out of the service department within an hour. The waiting area was clean and comfortable. Thank you!
Brian was able to answer all questions I had as a first time buyer in a clear and professional manner, while also being personable and friendly. Very positive experience doing something I was dreading before.
Chip was very helpful and informative. He helped me find exactly what I was looking for! It was my first time purchasing my own car and I loved his patience with me and friends. The entire staff at Suntrup was friendly and welcoming; I am so happy to be a part of the Suntrup family. Chip is the man!!
Ryan was very friendly and the service was prompt. I was able to make my appointment online and just bring it in. I will continue to bring my car here for service! Thanks !!
Can say enough great things about BMW of West St Louis. Brandon Giganti made the car buying experience an easy one! He answered every question and granted every request. I love my new X5 and look forward to working with Brandon again for future purchases.
Scott is always so great and friendly! So glad he works there. Ryan is also always very friendly and happy to see me when I come in!
Great customer services! We will definitely refer family member and friends. Brad made us feel very comfortable throughout the process, Thank you for all the information.
Kevin was great! We liked how he sent us a video of the step by step of what he was doing to the car! Way to go!
Kelly Wallis was absolutely amazing! She is kind, honest, and has a wonderful personality! I highly recommend her, you certainly will NOT be disappointed! God bless you all through Christ Jesus!
Quite possibly could have been the best car buying experience I have ever had, Moe and Jonathan made sure all was ready when I got there, we test drove the car, made the deal, and then Julie got through financing at a great rate in record time. What a great team, highly recommend all involved and Suntrup KIA..great job guys!!!!!
Dawn and the entire staff were beyond exceptional. The best dealership purchase I've ever made. We will be back for another BMW for my wife.
Great experience! They did everything they could to make the experience painless and time efficient! I will definitely recommend them to anyone buying a car.
Brian was a big help to me in finding and buying my new (to me) VW Tiguan. Videos weren’t available online yet, so he shot a video for me over the weekend. He was friendly and upfront. Would definitely contact him the next time I was in the market for a vehicle.
This place was nice and friendly place to go..
Great customer service!
Robyn was beyond awesome. I have always hated the car buying experience until Robyn. She made the whole experience fun and incredibly fast. First time I ever totally enjoyed the car buying process. She is exceptionally knowledgeable and made the whole process so much fun. THANKS ROBYN!!!
Brian Richter has always made my experience at Suntrup a pleasant one. He is very helpful and his customer service skills are AWESOME!!! He puts a smile on my face and I never leave disappointed or broke!!!!!!
Bryon Voyles was a pleasure to work with. Bobby S. in the finance department was also quick and easy to work with. The only issue I had was with whoever makes the decisions on trade in value. I feel like he wasted about 30-45 minutes of my time before getting anywhere close to what I wanted for my trade. I don't know his name but I can tell you that he almost cost the dealership the sale. That's the reason for the 4 stars instead of 5. Everyone else was great to work with.
I typically hate the new car experience but that certainly changed when I stopped in Suntrup Kia on Sunday and met Robyn. She and the entire team (Todd and BJ) changed my experience. Robyn was amazing, she made it fun. Once I decided on a car, we were out the door in about an hour and a half. By far the best car buying experience EVER.. thank you Robyn. WE LOVE OUR NEW CAR!!!
I was on the new car lot looking for the new Genesis G80 2021 when I met Luke. He told me that 2 new Genesis G80 where arriving within a couple of days and that he would call me when they arrived. He called me when they came in but I was unable to look at them for a few days because of my schedule. Luke did not keep calling and pressuring me but I finally got time to look at the new 2021 Genesis G80 and I liked the black exterior color but did not want the black interior. I bought a 2009 ...
Kudos to Ian Williams. A very professional service rep. Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I would definitely say so. They make going to the car repair shop easy peasy.
It was a pleasure to work with Tarik. He was very knowledgable and upfront about everything. When it came time to make the decision, I didn't feel pressured. Everything about the process was smooth and easy. When leaving the dealership, we noticed one of the key fobs did not work. Tarik told me to stop in one day without an appointment and they can get it fixed. I stopped by on a Saturday at 9am, and he changed it himself in less than 2 mins. I couldn't be happier with my purchase; this is coming from someone who was ...
Almost always bad news..
Great customer service! We will definitely keep buying from here and refer to our friends! We appreciate all the help finding the perfect car for our family!
Thank you for making such a large purchase so easy. The team was so helpful with answering lots of questions and making me feel at ease. You guys are great and I will definitely tell everyone about the awesome experience we had!
Excellent advice and service from Mindy and team! Very professional and quick responses when needed. Social distancing and adequate precaution measures were performed in a caring environment..
Was a pleasure to meet Dave and have him as our salesman for our new car purchase. He was ready for us when we arrived and matched us up to exactly the car we were looking for. Would definitely recommend him to our friends and associates and family.
Tim McCarthy and the service department always do a great job! I'm 74 years old and they're the best I've ever seen.
Our service advisor Nick was great in explaining what services needed to be performed and what services could be delayed until our next service appointment.
Fun environment, super motivated sales people who listen to what you want. I’m so happy with my new car, it’s exactly what I needed. Thanks, Billy!
It was a pleasure working with Tarik, awesome guy, great personality !! He was patient and explicit while explaining cars features & went over so many options. Bob in finance was very helpful and was able to get the finance approval right away. I really appreciate their service, would definitely recommend them !!
Awesome customer service. Very sweet lady! I was pretty much in and out. I told Kelly exactly what I was looking for and she got me together! GO TO KELLY!
I got service despite being in the wrong place, my advisor was Kim. Her hospitality was good and the waiting area was clean and social distancing was maintained
With the help of my service Advisor, John, Suntrup did a wonderful job diagnosing and resolving the issue with my vehicle, and all within a timely manner. Thanks guys! My go-to place for ALL my Hyundai needs.
Calvin was great. He knew exactly what was the issue with my car and took care of everything right away. He was helpful and attentive.
The whole transaction was very quick and efficient. Ian, the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time.
Excellent service with minimal contact (important in the time of COVID) - we dropped our car off in the evening, and then dealt with the service team through text and video. Prompt and professional service.
Kyle was very welcoming from the beginning to the end of my visit! The waiting room was nice and comfortable! I just sat and read my book and had a great time!
Dave Reimer always goes out of his way to explain what is needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentioned it to him.
I always look forward to visiting Suntrup Kia for my maintenance appointments! Always quick with there services and everyone is so friendly! I visited on 01/13/2021, and had the pleasure of meeting Ginny. She was such a sweetheart and very helpful! It’s been almost 8 months since I purchased my Kia from Suntrup and I STILL brag about where I bought it. Best dealership in the St.Louis area!!! 😊
I got an oil change and tire rotation and it went perfectly! We are always taken care of there! Tim is one of a kind!
The Suntrup Hyundai south county location has a wonderful service department. Their staff is very friendly and knowledgeable, especially Tim. We always request him for our service department needs.
Dave Ware helped us choose the car the way we wanted. We had to change a couple of things in a newly ordered car and they let us do it with at a great offer
Clay was great to work with and was friendly!! I was a little early for appointment was taken right in and didn’t have to wait long before my car was ready! He kept me in the loop the entire time
Veronica was a pleasure to work with. She understood our concerns during covid about distancing and took every precaution to make us feel safe, working with us by phone, text, FaceTime and email as needed. She provided information without being pushy and answered all questions promptly!! Thank you BMW of West County and Veronica!
I was impressed with the dealership from the first time I entered . My salesperson, Tim was extremely helpful in many ways. I had some service needs and Jeff took care of them immediately. Then I had a problem with the back-up camera and Brandy informed me that it would be covered under warranty. brandy thank you for looking into the warranty for me.
Staff so very professional and kind. Dave goes the extra mile always. Oil changes are always quick and a good price. They really take care of my Nissans.
Rami made an excellent impression as a very knowledgeable salesperson, he presented me with the different options to make a good decision. He spent time with us to get us introduced to the different tech in the new X5. Rami is very friendly and polite. More important, he does not use any sale pressure and was able to get us the price that we were targeting. I highly recommend him as contact person for both, your internet shopping and your direct visit to the dealership.
Twenty five words is not enough to express my thanks for the above and beyond service that Cindy provides. She did it again!!! Thank u
Absolutely love Suntrup!!! Customer service is very important to me and everyone at Suntrup exceeded my expectations. Thank you Zach Seiler for all your help!!!
Kelly was very helpful and made the car buying process very easy and understanding. I would recommend friends to go to Suntrup Hyundai for business.
Rami made my car buying experience enjoyable. He is knowledgeable, friendly and professional. The staff at West county BMW are first class just like the product they sell and service.
Simply the Best! Dan went above and beyond to get the car I wanted and he came through on his promise. I am super grateful and its the nicest car I've ever had. Thank you
Suntrup Nissan is the best! They were knowledgeable, friendly and fast .I would definitely recommend them to my friends and family . They will always service my vehicle .
Prompt, professional and personable. Scott is very good at customer relations - he listens, is knowledgable and delivers the service promised. I'm certain there is a smile under that mask, too!
I want to thank Tod DuPont for the great service when we bought our Kia on 1/11/21. He kept us informed about everything that was happening.
Very professional service, and the wait wasn't too long for the service that was provided. Brandi made sure I was comfortable and could reach her if I needed anything! Thanks
Robyn was fantastic! She accommodated very well with me. I am working a difficult schedule and she was willing to come to my home for to finish financing. Great! Finance manager was also great and helped me out in any way he could!
Jeremiah Barnett spent several hours answering my questions. He provided quality care for me and my fiancé, Annika, while we were unsure on all our options. If he didn’t have an answer for me, he made sure to talk to other team members to get all of my questions answered. He found a brand new 21 Nissan Rogue that fit my budget and exactly what features I wanted in it. I highly recommend Suntrup Nissan to others and have been talking about you guys the past few weeks at work. Thank you for your help, Jeremiah! We will be back ...
Incredibly friendly dealership. Now was very gracious and helpful. I would not hesitate to recommend Moe or the dealership to anyone. Thanks for great help.
I had a great experience buying a car at BMW of West St Louis. My salesperson, Veronica Tran, was knowledgeable, professional, and very organized. Totally hassle-free!
What can I say about Aaron that someone would not say about Jesus Christ? Aaron is a testament to everything good about sales… In Fact, he is the NEW testament, to everything good about sales! he made sure that my automobile needs were met, and I also got to meet the beautiful friendly finance lady! I have never liked Nissan cars… And now I am a customer due to Aaron and his hard work!
Ryan, my service advisor, was great. He explained things clearly and listened to what I had to say. The shuttle drivers, Eric and Chris, were professional and very nice.
This is a great dealership and the staff they have working here are always courteous and informative about what is going on with my vehicle.
Brought my car in for recall service and was hoping I could be out quickly for work. I asked for an estimate, which Tim and Dan followed through on. Overall a very pleasant experience!
Clay Mayberry (in service) was very thorough and respectful and made sure that all my service needs were fulfilled and more... He went above and beyond!
Brandy was outstanding and the service time (I waited) was spot on. Love that. We will continue to come back to BMW West St Louis
Great experience with Brett. He took the time to take cate of us and was very responsive. Would recommend him to friends and family. Thank you!
We have had such a great car buying experience at Suntrup KIA...we’ve purchased 2 cars in one year! Working with Brandon Smith was amazing! He was extremely communicative, provided excellent service and made the process simple. He worked diligently to get us our perfect vehicles! We couldn’t be happier with Suntrup Kia and Brandon!
Chip and Armin were extremely helpful and friendly! They were able to get me into a great vehicle even with the extra challenges I brought!
Bryon did a great job & got me a good deal! Thanks again! He was friendly & not pushy at all. Reassured me everything was good as a first time purchaser!
Brandy was polite, professional and left no questions or requests unanswered. My car was due for it’s one year oil change and I requested the air pressure be checked in all four tires.
Thank you to John Dingley for the excellent customer service at my 60Kmile service this week! I bought my 2018 Santa Fe Sport at Suntrup Hyundai and have had all my service visits at Suntrup Hyundai. John and Tim in the Service Dept have both been very helpful over the years.
Amazing experience! My first experience at a dealership and they took their time with me and helped me understand everything. Thank you to Mark and the Bosnian gentleman in finance.
Greg made things quick and easy for us to buy our family SUV. He addressed any concerns we had a non pushy attitude, which maybe us more comfortable and confident in our decision making. It took a while for someone to help us when we arrived (with an appointment scheduled), but that in no way reflects Greg, as he took us on when the scheduled sales representative did not show up.
The only dealership I use to service my 2018 Santa Fe is Suntrup Hyundai. Ask for Tim. He’s very knowledgeable and eager to answer any questions I may have.
Employees got me in for service quite promptly all while being courteous. Too bad all companies don't care as much. Thanks to the service department.
Recently purchased a Dodge Dart from Suntrup Hyundai, Greg Snyder was very helpful and courteous. It was a positive experience to purchase a vehicle from this dealership. They worked with me and I got what I felt was a good deal on a good car.
Bryon Voyles was the best sales rep I've ever had the pleasure of working with he went above and beyond to helping me, he picked me up nd took me to the dealership, knowing I had no way to get there
I purchased my first car in the first week of January, and McKenzie was an awesome sales rep. She was very knowledgable about the vehicle I was interested in, and made sure to answer any questions in great detail. She was very professional and I highly recommend seeing her. This is going to set a very high bar for future car buying experiences I have.
Ian and the device department are always friendly and helpful. They do things to help you to save money. Ian was training someone, who was also helpful. Thank You!
David Schaedler was a pleasure to work with. I found the car I wanted on the internet and came in to West County BMW and told David about it and he made it happen. The entire process was pretty easy. Pressure free and no surprises or hidden charges at all.
Working with Dawn DiScenza was a great experience. Outstanding dealership!
Yesterday I purchased my 2nd Kia from Suntrup. My 1st experience was great and I have no complaints about this visit. My salesman Matthew Harvey was friendly, attentive, and great to do business with.
Efficient, good work ethic, customer oriented. Clean environment. CDC guidelines followed, hand sanitizer available, face masks enforced. Kept me informed of my vehicle. Work Completed as promised.
Brian is great keep up good work makes you feel like you are important and I like how he checks everything that is supposed to be done
Greg was able to meet my needs with a new Elantra. He is very knowledgeable and made sure all my comforts were met. I would recommend him to friends and family.
Tim was awesome! Very thorough and up front. Also saved me some money which was great! He gives you an honest assessment and is there to help you.
Outstanding service from the entire sales staff. Dawn was outstanding and friendly, sales manager Linzie and finance gent Bob were straight shooters! Even the owner came over and greeted me with some friendly conversation. Great Dealership!
Service was quick and timely. Danny did a great job of representing the dealership. You will be seeing me again soon for my regular service. Thank again for the great job you guys do everyday!
I found my dream car across the country and took a leap of faith on buying it sight unseen. Rami was beyond amazing, every step of the way. Always professional, present , made himself available and made the buying of my car amazing! The consummate salesperson . Thank you so much. Love my car!
Shout out to Greg Snyder!!! Thank you so much for your excellent customer service. I’m enjoying my Santa Fe Calligraphy hope to make lots of travels and memories with this new ride...
Rami Ramadan made me like i came as a customer but left as a friend he is the most knowledgeable an caring salesman i have seen. Thank you Rami Ron B
Chip is great would recommend him to anyone looking for a car. Takes care of his customers. Chip goes out of his way to make sure to get you in the right vehicle
Ahmed and everyone else I spoke to was Suntrup was very helpful and friendly. Remote buying could have been easier, but it worked! Thank you.
If you want an honest and knowledgable car salesman, then Chip is your guy. I came in not having an idea on what kind of car I wanted, he allowed me to test drive multiple types of vehicles. Didn’t get annoyed with my indecisiveness. No hassle, no pressure. Let me go at my own pace and once I found one I really liked, he encouraged me to test drive more just to ensure I was 100% happy. Looking for a new car is a pain in itself and Chip definitely helped alleviate the stress. Super friendly, and I couldn’t ...
Cindy was great from start to finish! I was in and out of the service department within an hour. The waiting area was clean and comfortable. Thank you!
Brian was able to answer all questions I had as a first time buyer in a clear and professional manner, while also being personable and friendly. Very positive experience doing something I was dreading before.
Chip was very helpful and informative. He helped me find exactly what I was looking for! It was my first time purchasing my own car and I loved his patience with me and friends. The entire staff at Suntrup was friendly and welcoming; I am so happy to be a part of the Suntrup family. Chip is the man!!
Ryan was very friendly and the service was prompt. I was able to make my appointment online and just bring it in. I will continue to bring my car here for service! Thanks !!
Can say enough great things about BMW of West St Louis. Brandon Giganti made the car buying experience an easy one! He answered every question and granted every request. I love my new X5 and look forward to working with Brandon again for future purchases.
Scott is always so great and friendly! So glad he works there. Ryan is also always very friendly and happy to see me when I come in!
Great customer services! We will definitely refer family member and friends. Brad made us feel very comfortable throughout the process, Thank you for all the information.
Kevin was great! We liked how he sent us a video of the step by step of what he was doing to the car! Way to go!
Kelly Wallis was absolutely amazing! She is kind, honest, and has a wonderful personality! I highly recommend her, you certainly will NOT be disappointed! God bless you all through Christ Jesus!
Quite possibly could have been the best car buying experience I have ever had, Moe and Jonathan made sure all was ready when I got there, we test drove the car, made the deal, and then Julie got through financing at a great rate in record time. What a great team, highly recommend all involved and Suntrup KIA..great job guys!!!!!
Dawn and the entire staff were beyond exceptional. The best dealership purchase I've ever made. We will be back for another BMW for my wife.
Great experience! They did everything they could to make the experience painless and time efficient! I will definitely recommend them to anyone buying a car.
Brian was a big help to me in finding and buying my new (to me) VW Tiguan. Videos weren’t available online yet, so he shot a video for me over the weekend. He was friendly and upfront. Would definitely contact him the next time I was in the market for a vehicle.
This place was nice and friendly place to go..
Great customer service!
Robyn was beyond awesome. I have always hated the car buying experience until Robyn. She made the whole experience fun and incredibly fast. First time I ever totally enjoyed the car buying process. She is exceptionally knowledgeable and made the whole process so much fun. THANKS ROBYN!!!
Brian Richter has always made my experience at Suntrup a pleasant one. He is very helpful and his customer service skills are AWESOME!!! He puts a smile on my face and I never leave disappointed or broke!!!!!!
Bryon Voyles was a pleasure to work with. Bobby S. in the finance department was also quick and easy to work with. The only issue I had was with whoever makes the decisions on trade in value. I feel like he wasted about 30-45 minutes of my time before getting anywhere close to what I wanted for my trade. I don't know his name but I can tell you that he almost cost the dealership the sale. That's the reason for the 4 stars instead of 5. Everyone else was great to work with.
I typically hate the new car experience but that certainly changed when I stopped in Suntrup Kia on Sunday and met Robyn. She and the entire team (Todd and BJ) changed my experience. Robyn was amazing, she made it fun. Once I decided on a car, we were out the door in about an hour and a half. By far the best car buying experience EVER.. thank you Robyn. WE LOVE OUR NEW CAR!!!
I was on the new car lot looking for the new Genesis G80 2021 when I met Luke. He told me that 2 new Genesis G80 where arriving within a couple of days and that he would call me when they arrived. He called me when they came in but I was unable to look at them for a few days because of my schedule. Luke did not keep calling and pressuring me but I finally got time to look at the new 2021 Genesis G80 and I liked the black exterior color but did not want the black interior. I bought a 2009 ...
Kudos to Ian Williams. A very professional service rep. Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I would definitely say so. They make going to the car repair shop easy peasy.
It was a pleasure to work with Tarik. He was very knowledgable and upfront about everything. When it came time to make the decision, I didn't feel pressured. Everything about the process was smooth and easy. When leaving the dealership, we noticed one of the key fobs did not work. Tarik told me to stop in one day without an appointment and they can get it fixed. I stopped by on a Saturday at 9am, and he changed it himself in less than 2 mins. I couldn't be happier with my purchase; this is coming from someone who was ...
Almost always bad news..
Great customer service! We will definitely keep buying from here and refer to our friends! We appreciate all the help finding the perfect car for our family!
Thank you for making such a large purchase so easy. The team was so helpful with answering lots of questions and making me feel at ease. You guys are great and I will definitely tell everyone about the awesome experience we had!
Excellent advice and service from Mindy and team! Very professional and quick responses when needed. Social distancing and adequate precaution measures were performed in a caring environment..
Was a pleasure to meet Dave and have him as our salesman for our new car purchase. He was ready for us when we arrived and matched us up to exactly the car we were looking for. Would definitely recommend him to our friends and associates and family.
Tim McCarthy and the service department always do a great job! I'm 74 years old and they're the best I've ever seen.
Our service advisor Nick was great in explaining what services needed to be performed and what services could be delayed until our next service appointment.
Fun environment, super motivated sales people who listen to what you want. I’m so happy with my new car, it’s exactly what I needed. Thanks, Billy!
It was a pleasure working with Tarik, awesome guy, great personality !! He was patient and explicit while explaining cars features & went over so many options. Bob in finance was very helpful and was able to get the finance approval right away. I really appreciate their service, would definitely recommend them !!
Awesome customer service. Very sweet lady! I was pretty much in and out. I told Kelly exactly what I was looking for and she got me together! GO TO KELLY!
I got service despite being in the wrong place, my advisor was Kim. Her hospitality was good and the waiting area was clean and social distancing was maintained
With the help of my service Advisor, John, Suntrup did a wonderful job diagnosing and resolving the issue with my vehicle, and all within a timely manner. Thanks guys! My go-to place for ALL my Hyundai needs.
Calvin was great. He knew exactly what was the issue with my car and took care of everything right away. He was helpful and attentive.
The whole transaction was very quick and efficient. Ian, the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time.
Excellent service with minimal contact (important in the time of COVID) - we dropped our car off in the evening, and then dealt with the service team through text and video. Prompt and professional service.
Kyle was very welcoming from the beginning to the end of my visit! The waiting room was nice and comfortable! I just sat and read my book and had a great time!
Dave Reimer always goes out of his way to explain what is needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentioned it to him.
I always look forward to visiting Suntrup Kia for my maintenance appointments! Always quick with there services and everyone is so friendly! I visited on 01/13/2021, and had the pleasure of meeting Ginny. She was such a sweetheart and very helpful! It’s been almost 8 months since I purchased my Kia from Suntrup and I STILL brag about where I bought it. Best dealership in the St.Louis area!!! 😊
I got an oil change and tire rotation and it went perfectly! We are always taken care of there! Tim is one of a kind!
The Suntrup Hyundai south county location has a wonderful service department. Their staff is very friendly and knowledgeable, especially Tim. We always request him for our service department needs.
Dave Ware helped us choose the car the way we wanted. We had to change a couple of things in a newly ordered car and they let us do it with at a great offer
Clay was great to work with and was friendly!! I was a little early for appointment was taken right in and didn’t have to wait long before my car was ready! He kept me in the loop the entire time
Veronica was a pleasure to work with. She understood our concerns during covid about distancing and took every precaution to make us feel safe, working with us by phone, text, FaceTime and email as needed. She provided information without being pushy and answered all questions promptly!! Thank you BMW of West County and Veronica!
I was impressed with the dealership from the first time I entered . My salesperson, Tim was extremely helpful in many ways. I had some service needs and Jeff took care of them immediately. Then I had a problem with the back-up camera and Brandy informed me that it would be covered under warranty. brandy thank you for looking into the warranty for me.
Staff so very professional and kind. Dave goes the extra mile always. Oil changes are always quick and a good price. They really take care of my Nissans.
Rami made an excellent impression as a very knowledgeable salesperson, he presented me with the different options to make a good decision. He spent time with us to get us introduced to the different tech in the new X5. Rami is very friendly and polite. More important, he does not use any sale pressure and was able to get us the price that we were targeting. I highly recommend him as contact person for both, your internet shopping and your direct visit to the dealership.
Twenty five words is not enough to express my thanks for the above and beyond service that Cindy provides. She did it again!!! Thank u
Absolutely love Suntrup!!! Customer service is very important to me and everyone at Suntrup exceeded my expectations. Thank you Zach Seiler for all your help!!!
Kelly was very helpful and made the car buying process very easy and understanding. I would recommend friends to go to Suntrup Hyundai for business.
Rami made my car buying experience enjoyable. He is knowledgeable, friendly and professional. The staff at West county BMW are first class just like the product they sell and service.
Simply the Best! Dan went above and beyond to get the car I wanted and he came through on his promise. I am super grateful and its the nicest car I've ever had. Thank you
Suntrup Nissan is the best! They were knowledgeable, friendly and fast .I would definitely recommend them to my friends and family . They will always service my vehicle .
Prompt, professional and personable. Scott is very good at customer relations - he listens, is knowledgable and delivers the service promised. I'm certain there is a smile under that mask, too!
I want to thank Tod DuPont for the great service when we bought our Kia on 1/11/21. He kept us informed about everything that was happening.
Very professional service, and the wait wasn't too long for the service that was provided. Brandi made sure I was comfortable and could reach her if I needed anything! Thanks
Robyn was fantastic! She accommodated very well with me. I am working a difficult schedule and she was willing to come to my home for to finish financing. Great! Finance manager was also great and helped me out in any way he could!
Jeremiah Barnett spent several hours answering my questions. He provided quality care for me and my fiancé, Annika, while we were unsure on all our options. If he didn’t have an answer for me, he made sure to talk to other team members to get all of my questions answered. He found a brand new 21 Nissan Rogue that fit my budget and exactly what features I wanted in it. I highly recommend Suntrup Nissan to others and have been talking about you guys the past few weeks at work. Thank you for your help, Jeremiah! We will be back ...
Incredibly friendly dealership. Now was very gracious and helpful. I would not hesitate to recommend Moe or the dealership to anyone. Thanks for great help.
I had a great experience buying a car at BMW of West St Louis. My salesperson, Veronica Tran, was knowledgeable, professional, and very organized. Totally hassle-free!
What can I say about Aaron that someone would not say about Jesus Christ? Aaron is a testament to everything good about sales… In Fact, he is the NEW testament, to everything good about sales! he made sure that my automobile needs were met, and I also got to meet the beautiful friendly finance lady! I have never liked Nissan cars… And now I am a customer due to Aaron and his hard work!
Ryan, my service advisor, was great. He explained things clearly and listened to what I had to say. The shuttle drivers, Eric and Chris, were professional and very nice.
This is a great dealership and the staff they have working here are always courteous and informative about what is going on with my vehicle.
Brought my car in for recall service and was hoping I could be out quickly for work. I asked for an estimate, which Tim and Dan followed through on. Overall a very pleasant experience!
Clay Mayberry (in service) was very thorough and respectful and made sure that all my service needs were fulfilled and more... He went above and beyond!
Brandy was outstanding and the service time (I waited) was spot on. Love that. We will continue to come back to BMW West St Louis
Great experience with Brett. He took the time to take cate of us and was very responsive. Would recommend him to friends and family. Thank you!
We have had such a great car buying experience at Suntrup KIA...we’ve purchased 2 cars in one year! Working with Brandon Smith was amazing! He was extremely communicative, provided excellent service and made the process simple. He worked diligently to get us our perfect vehicles! We couldn’t be happier with Suntrup Kia and Brandon!
Chip and Armin were extremely helpful and friendly! They were able to get me into a great vehicle even with the extra challenges I brought!
Bryon did a great job & got me a good deal! Thanks again! He was friendly & not pushy at all. Reassured me everything was good as a first time purchaser!
Brandy was polite, professional and left no questions or requests unanswered. My car was due for it’s one year oil change and I requested the air pressure be checked in all four tires.
Thank you to John Dingley for the excellent customer service at my 60Kmile service this week! I bought my 2018 Santa Fe Sport at Suntrup Hyundai and have had all my service visits at Suntrup Hyundai. John and Tim in the Service Dept have both been very helpful over the years.
Amazing experience! My first experience at a dealership and they took their time with me and helped me understand everything. Thank you to Mark and the Bosnian gentleman in finance.
Greg made things quick and easy for us to buy our family SUV. He addressed any concerns we had a non pushy attitude, which maybe us more comfortable and confident in our decision making. It took a while for someone to help us when we arrived (with an appointment scheduled), but that in no way reflects Greg, as he took us on when the scheduled sales representative did not show up.
The only dealership I use to service my 2018 Santa Fe is Suntrup Hyundai. Ask for Tim. He’s very knowledgeable and eager to answer any questions I may have.
Employees got me in for service quite promptly all while being courteous. Too bad all companies don't care as much. Thanks to the service department.
Recently purchased a Dodge Dart from Suntrup Hyundai, Greg Snyder was very helpful and courteous. It was a positive experience to purchase a vehicle from this dealership. They worked with me and I got what I felt was a good deal on a good car.
Bryon Voyles was the best sales rep I've ever had the pleasure of working with he went above and beyond to helping me, he picked me up nd took me to the dealership, knowing I had no way to get there
I purchased my first car in the first week of January, and McKenzie was an awesome sales rep. She was very knowledgable about the vehicle I was interested in, and made sure to answer any questions in great detail. She was very professional and I highly recommend seeing her. This is going to set a very high bar for future car buying experiences I have.
Ian and the device department are always friendly and helpful. They do things to help you to save money. Ian was training someone, who was also helpful. Thank You!
David Schaedler was a pleasure to work with. I found the car I wanted on the internet and came in to West County BMW and told David about it and he made it happen. The entire process was pretty easy. Pressure free and no surprises or hidden charges at all.
Working with Dawn DiScenza was a great experience. Outstanding dealership!
Yesterday I purchased my 2nd Kia from Suntrup. My 1st experience was great and I have no complaints about this visit. My salesman Matthew Harvey was friendly, attentive, and great to do business with.
Efficient, good work ethic, customer oriented. Clean environment. CDC guidelines followed, hand sanitizer available, face masks enforced. Kept me informed of my vehicle. Work Completed as promised.
Brian is great keep up good work makes you feel like you are important and I like how he checks everything that is supposed to be done
Greg was able to meet my needs with a new Elantra. He is very knowledgeable and made sure all my comforts were met. I would recommend him to friends and family.
Tim was awesome! Very thorough and up front. Also saved me some money which was great! He gives you an honest assessment and is there to help you.
Outstanding service from the entire sales staff. Dawn was outstanding and friendly, sales manager Linzie and finance gent Bob were straight shooters! Even the owner came over and greeted me with some friendly conversation. Great Dealership!
Service was quick and timely. Danny did a great job of representing the dealership. You will be seeing me again soon for my regular service. Thank again for the great job you guys do everyday!
I found my dream car across the country and took a leap of faith on buying it sight unseen. Rami was beyond amazing, every step of the way. Always professional, present , made himself available and made the buying of my car amazing! The consummate salesperson . Thank you so much. Love my car!
Shout out to Greg Snyder!!! Thank you so much for your excellent customer service. I’m enjoying my Santa Fe Calligraphy hope to make lots of travels and memories with this new ride...
Rami Ramadan made me like i came as a customer but left as a friend he is the most knowledgeable an caring salesman i have seen. Thank you Rami Ron B
Chip is great would recommend him to anyone looking for a car. Takes care of his customers. Chip goes out of his way to make sure to get you in the right vehicle
Ahmed and everyone else I spoke to was Suntrup was very helpful and friendly. Remote buying could have been easier, but it worked! Thank you.
If you want an honest and knowledgable car salesman, then Chip is your guy. I came in not having an idea on what kind of car I wanted, he allowed me to test drive multiple types of vehicles. Didn’t get annoyed with my indecisiveness. No hassle, no pressure. Let me go at my own pace and once I found one I really liked, he encouraged me to test drive more just to ensure I was 100% happy. Looking for a new car is a pain in itself and Chip definitely helped alleviate the stress. Super friendly, and I couldn’t ...
Cindy was great from start to finish! I was in and out of the service department within an hour. The waiting area was clean and comfortable. Thank you!
Brian was able to answer all questions I had as a first time buyer in a clear and professional manner, while also being personable and friendly. Very positive experience doing something I was dreading before.
Chip was very helpful and informative. He helped me find exactly what I was looking for! It was my first time purchasing my own car and I loved his patience with me and friends. The entire staff at Suntrup was friendly and welcoming; I am so happy to be a part of the Suntrup family. Chip is the man!!
Ryan was very friendly and the service was prompt. I was able to make my appointment online and just bring it in. I will continue to bring my car here for service! Thanks !!
Can say enough great things about BMW of West St Louis. Brandon Giganti made the car buying experience an easy one! He answered every question and granted every request. I love my new X5 and look forward to working with Brandon again for future purchases.
Scott is always so great and friendly! So glad he works there. Ryan is also always very friendly and happy to see me when I come in!
Great customer services! We will definitely refer family member and friends. Brad made us feel very comfortable throughout the process, Thank you for all the information.
Kevin was great! We liked how he sent us a video of the step by step of what he was doing to the car! Way to go!
Kelly Wallis was absolutely amazing! She is kind, honest, and has a wonderful personality! I highly recommend her, you certainly will NOT be disappointed! God bless you all through Christ Jesus!
Quite possibly could have been the best car buying experience I have ever had, Moe and Jonathan made sure all was ready when I got there, we test drove the car, made the deal, and then Julie got through financing at a great rate in record time. What a great team, highly recommend all involved and Suntrup KIA..great job guys!!!!!
Dawn and the entire staff were beyond exceptional. The best dealership purchase I've ever made. We will be back for another BMW for my wife.
Great experience! They did everything they could to make the experience painless and time efficient! I will definitely recommend them to anyone buying a car.
Brian was a big help to me in finding and buying my new (to me) VW Tiguan. Videos weren’t available online yet, so he shot a video for me over the weekend. He was friendly and upfront. Would definitely contact him the next time I was in the market for a vehicle.
This place was nice and friendly place to go..
Great customer service!
Robyn was beyond awesome. I have always hated the car buying experience until Robyn. She made the whole experience fun and incredibly fast. First time I ever totally enjoyed the car buying process. She is exceptionally knowledgeable and made the whole process so much fun. THANKS ROBYN!!!
Brian Richter has always made my experience at Suntrup a pleasant one. He is very helpful and his customer service skills are AWESOME!!! He puts a smile on my face and I never leave disappointed or broke!!!!!!
Bryon Voyles was a pleasure to work with. Bobby S. in the finance department was also quick and easy to work with. The only issue I had was with whoever makes the decisions on trade in value. I feel like he wasted about 30-45 minutes of my time before getting anywhere close to what I wanted for my trade. I don't know his name but I can tell you that he almost cost the dealership the sale. That's the reason for the 4 stars instead of 5. Everyone else was great to work with.
I typically hate the new car experience but that certainly changed when I stopped in Suntrup Kia on Sunday and met Robyn. She and the entire team (Todd and BJ) changed my experience. Robyn was amazing, she made it fun. Once I decided on a car, we were out the door in about an hour and a half. By far the best car buying experience EVER.. thank you Robyn. WE LOVE OUR NEW CAR!!!
I was on the new car lot looking for the new Genesis G80 2021 when I met Luke. He told me that 2 new Genesis G80 where arriving within a couple of days and that he would call me when they arrived. He called me when they came in but I was unable to look at them for a few days because of my schedule. Luke did not keep calling and pressuring me but I finally got time to look at the new 2021 Genesis G80 and I liked the black exterior color but did not want the black interior. I bought a 2009 ...
Kudos to Ian Williams. A very professional service rep. Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I would definitely say so. They make going to the car repair shop easy peasy.
It was a pleasure to work with Tarik. He was very knowledgable and upfront about everything. When it came time to make the decision, I didn't feel pressured. Everything about the process was smooth and easy. When leaving the dealership, we noticed one of the key fobs did not work. Tarik told me to stop in one day without an appointment and they can get it fixed. I stopped by on a Saturday at 9am, and he changed it himself in less than 2 mins. I couldn't be happier with my purchase; this is coming from someone who was ...
Almost always bad news..
Great customer service! We will definitely keep buying from here and refer to our friends! We appreciate all the help finding the perfect car for our family!
Thank you for making such a large purchase so easy. The team was so helpful with answering lots of questions and making me feel at ease. You guys are great and I will definitely tell everyone about the awesome experience we had!
Excellent advice and service from Mindy and team! Very professional and quick responses when needed. Social distancing and adequate precaution measures were performed in a caring environment..
Was a pleasure to meet Dave and have him as our salesman for our new car purchase. He was ready for us when we arrived and matched us up to exactly the car we were looking for. Would definitely recommend him to our friends and associates and family.
Tim McCarthy and the service department always do a great job! I'm 74 years old and they're the best I've ever seen.
Our service advisor Nick was great in explaining what services needed to be performed and what services could be delayed until our next service appointment.
Fun environment, super motivated sales people who listen to what you want. I’m so happy with my new car, it’s exactly what I needed. Thanks, Billy!
It was a pleasure working with Tarik, awesome guy, great personality !! He was patient and explicit while explaining cars features & went over so many options. Bob in finance was very helpful and was able to get the finance approval right away. I really appreciate their service, would definitely recommend them !!
Awesome customer service. Very sweet lady! I was pretty much in and out. I told Kelly exactly what I was looking for and she got me together! GO TO KELLY!
I got service despite being in the wrong place, my advisor was Kim. Her hospitality was good and the waiting area was clean and social distancing was maintained
With the help of my service Advisor, John, Suntrup did a wonderful job diagnosing and resolving the issue with my vehicle, and all within a timely manner. Thanks guys! My go-to place for ALL my Hyundai needs.
Calvin was great. He knew exactly what was the issue with my car and took care of everything right away. He was helpful and attentive.
The whole transaction was very quick and efficient. Ian, the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time.
Excellent service with minimal contact (important in the time of COVID) - we dropped our car off in the evening, and then dealt with the service team through text and video. Prompt and professional service.
Kyle was very welcoming from the beginning to the end of my visit! The waiting room was nice and comfortable! I just sat and read my book and had a great time!
Dave Reimer always goes out of his way to explain what is needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentioned it to him.
I always look forward to visiting Suntrup Kia for my maintenance appointments! Always quick with there services and everyone is so friendly! I visited on 01/13/2021, and had the pleasure of meeting Ginny. She was such a sweetheart and very helpful! It’s been almost 8 months since I purchased my Kia from Suntrup and I STILL brag about where I bought it. Best dealership in the St.Louis area!!! 😊
I got an oil change and tire rotation and it went perfectly! We are always taken care of there! Tim is one of a kind!
The Suntrup Hyundai south county location has a wonderful service department. Their staff is very friendly and knowledgeable, especially Tim. We always request him for our service department needs.
Dave Ware helped us choose the car the way we wanted. We had to change a couple of things in a newly ordered car and they let us do it with at a great offer
Clay was great to work with and was friendly!! I was a little early for appointment was taken right in and didn’t have to wait long before my car was ready! He kept me in the loop the entire time
Veronica was a pleasure to work with. She understood our concerns during covid about distancing and took every precaution to make us feel safe, working with us by phone, text, FaceTime and email as needed. She provided information without being pushy and answered all questions promptly!! Thank you BMW of West County and Veronica!
I was impressed with the dealership from the first time I entered . My salesperson, Tim was extremely helpful in many ways. I had some service needs and Jeff took care of them immediately. Then I had a problem with the back-up camera and Brandy informed me that it would be covered under warranty. brandy thank you for looking into the warranty for me.
Staff so very professional and kind. Dave goes the extra mile always. Oil changes are always quick and a good price. They really take care of my Nissans.
Rami made an excellent impression as a very knowledgeable salesperson, he presented me with the different options to make a good decision. He spent time with us to get us introduced to the different tech in the new X5. Rami is very friendly and polite. More important, he does not use any sale pressure and was able to get us the price that we were targeting. I highly recommend him as contact person for both, your internet shopping and your direct visit to the dealership.
Twenty five words is not enough to express my thanks for the above and beyond service that Cindy provides. She did it again!!! Thank u
Absolutely love Suntrup!!! Customer service is very important to me and everyone at Suntrup exceeded my expectations. Thank you Zach Seiler for all your help!!!
Kelly was very helpful and made the car buying process very easy and understanding. I would recommend friends to go to Suntrup Hyundai for business.
Rami made my car buying experience enjoyable. He is knowledgeable, friendly and professional. The staff at West county BMW are first class just like the product they sell and service.
Simply the Best! Dan went above and beyond to get the car I wanted and he came through on his promise. I am super grateful and its the nicest car I've ever had. Thank you
Suntrup Nissan is the best! They were knowledgeable, friendly and fast .I would definitely recommend them to my friends and family . They will always service my vehicle .
Prompt, professional and personable. Scott is very good at customer relations - he listens, is knowledgable and delivers the service promised. I'm certain there is a smile under that mask, too!
I want to thank Tod DuPont for the great service when we bought our Kia on 1/11/21. He kept us informed about everything that was happening.
Very professional service, and the wait wasn't too long for the service that was provided. Brandi made sure I was comfortable and could reach her if I needed anything! Thanks
Robyn was fantastic! She accommodated very well with me. I am working a difficult schedule and she was willing to come to my home for to finish financing. Great! Finance manager was also great and helped me out in any way he could!
Jeremiah Barnett spent several hours answering my questions. He provided quality care for me and my fiancé, Annika, while we were unsure on all our options. If he didn’t have an answer for me, he made sure to talk to other team members to get all of my questions answered. He found a brand new 21 Nissan Rogue that fit my budget and exactly what features I wanted in it. I highly recommend Suntrup Nissan to others and have been talking about you guys the past few weeks at work. Thank you for your help, Jeremiah! We will be back ...
Incredibly friendly dealership. Now was very gracious and helpful. I would not hesitate to recommend Moe or the dealership to anyone. Thanks for great help.
I had a great experience buying a car at BMW of West St Louis. My salesperson, Veronica Tran, was knowledgeable, professional, and very organized. Totally hassle-free!
What can I say about Aaron that someone would not say about Jesus Christ? Aaron is a testament to everything good about sales… In Fact, he is the NEW testament, to everything good about sales! he made sure that my automobile needs were met, and I also got to meet the beautiful friendly finance lady! I have never liked Nissan cars… And now I am a customer due to Aaron and his hard work!
Ryan, my service advisor, was great. He explained things clearly and listened to what I had to say. The shuttle drivers, Eric and Chris, were professional and very nice.
This is a great dealership and the staff they have working here are always courteous and informative about what is going on with my vehicle.
Brought my car in for recall service and was hoping I could be out quickly for work. I asked for an estimate, which Tim and Dan followed through on. Overall a very pleasant experience!
Clay Mayberry (in service) was very thorough and respectful and made sure that all my service needs were fulfilled and more... He went above and beyond!
Brandy was outstanding and the service time (I waited) was spot on. Love that. We will continue to come back to BMW West St Louis
Great experience with Brett. He took the time to take cate of us and was very responsive. Would recommend him to friends and family. Thank you!
We have had such a great car buying experience at Suntrup KIA...we’ve purchased 2 cars in one year! Working with Brandon Smith was amazing! He was extremely communicative, provided excellent service and made the process simple. He worked diligently to get us our perfect vehicles! We couldn’t be happier with Suntrup Kia and Brandon!
Chip and Armin were extremely helpful and friendly! They were able to get me into a great vehicle even with the extra challenges I brought!
Bryon did a great job & got me a good deal! Thanks again! He was friendly & not pushy at all. Reassured me everything was good as a first time purchaser!
Brandy was polite, professional and left no questions or requests unanswered. My car was due for it’s one year oil change and I requested the air pressure be checked in all four tires.
Thank you to John Dingley for the excellent customer service at my 60Kmile service this week! I bought my 2018 Santa Fe Sport at Suntrup Hyundai and have had all my service visits at Suntrup Hyundai. John and Tim in the Service Dept have both been very helpful over the years.
Amazing experience! My first experience at a dealership and they took their time with me and helped me understand everything. Thank you to Mark and the Bosnian gentleman in finance.
Greg made things quick and easy for us to buy our family SUV. He addressed any concerns we had a non pushy attitude, which maybe us more comfortable and confident in our decision making. It took a while for someone to help us when we arrived (with an appointment scheduled), but that in no way reflects Greg, as he took us on when the scheduled sales representative did not show up.
The only dealership I use to service my 2018 Santa Fe is Suntrup Hyundai. Ask for Tim. He’s very knowledgeable and eager to answer any questions I may have.
Employees got me in for service quite promptly all while being courteous. Too bad all companies don't care as much. Thanks to the service department.
Recently purchased a Dodge Dart from Suntrup Hyundai, Greg Snyder was very helpful and courteous. It was a positive experience to purchase a vehicle from this dealership. They worked with me and I got what I felt was a good deal on a good car.
Bryon Voyles was the best sales rep I've ever had the pleasure of working with he went above and beyond to helping me, he picked me up nd took me to the dealership, knowing I had no way to get there
I purchased my first car in the first week of January, and McKenzie was an awesome sales rep. She was very knowledgable about the vehicle I was interested in, and made sure to answer any questions in great detail. She was very professional and I highly recommend seeing her. This is going to set a very high bar for future car buying experiences I have.
Ian and the device department are always friendly and helpful. They do things to help you to save money. Ian was training someone, who was also helpful. Thank You!
David Schaedler was a pleasure to work with. I found the car I wanted on the internet and came in to West County BMW and told David about it and he made it happen. The entire process was pretty easy. Pressure free and no surprises or hidden charges at all.
Working with Dawn DiScenza was a great experience. Outstanding dealership!
Yesterday I purchased my 2nd Kia from Suntrup. My 1st experience was great and I have no complaints about this visit. My salesman Matthew Harvey was friendly, attentive, and great to do business with.
Efficient, good work ethic, customer oriented. Clean environment. CDC guidelines followed, hand sanitizer available, face masks enforced. Kept me informed of my vehicle. Work Completed as promised.
Brian is great keep up good work makes you feel like you are important and I like how he checks everything that is supposed to be done
Greg was able to meet my needs with a new Elantra. He is very knowledgeable and made sure all my comforts were met. I would recommend him to friends and family.
Tim was awesome! Very thorough and up front. Also saved me some money which was great! He gives you an honest assessment and is there to help you.
Outstanding service from the entire sales staff. Dawn was outstanding and friendly, sales manager Linzie and finance gent Bob were straight shooters! Even the owner came over and greeted me with some friendly conversation. Great Dealership!
Service was quick and timely. Danny did a great job of representing the dealership. You will be seeing me again soon for my regular service. Thank again for the great job you guys do everyday!
I found my dream car across the country and took a leap of faith on buying it sight unseen. Rami was beyond amazing, every step of the way. Always professional, present , made himself available and made the buying of my car amazing! The consummate salesperson . Thank you so much. Love my car!
Shout out to Greg Snyder!!! Thank you so much for your excellent customer service. I’m enjoying my Santa Fe Calligraphy hope to make lots of travels and memories with this new ride...
Rami Ramadan made me like i came as a customer but left as a friend he is the most knowledgeable an caring salesman i have seen. Thank you Rami Ron B
Chip is great would recommend him to anyone looking for a car. Takes care of his customers. Chip goes out of his way to make sure to get you in the right vehicle
Ahmed and everyone else I spoke to was Suntrup was very helpful and friendly. Remote buying could have been easier, but it worked! Thank you.
If you want an honest and knowledgable car salesman, then Chip is your guy. I came in not having an idea on what kind of car I wanted, he allowed me to test drive multiple types of vehicles. Didn’t get annoyed with my indecisiveness. No hassle, no pressure. Let me go at my own pace and once I found one I really liked, he encouraged me to test drive more just to ensure I was 100% happy. Looking for a new car is a pain in itself and Chip definitely helped alleviate the stress. Super friendly, and I couldn’t ...
Cindy was great from start to finish! I was in and out of the service department within an hour. The waiting area was clean and comfortable. Thank you!
Brian was able to answer all questions I had as a first time buyer in a clear and professional manner, while also being personable and friendly. Very positive experience doing something I was dreading before.
Chip was very helpful and informative. He helped me find exactly what I was looking for! It was my first time purchasing my own car and I loved his patience with me and friends. The entire staff at Suntrup was friendly and welcoming; I am so happy to be a part of the Suntrup family. Chip is the man!!
Ryan was very friendly and the service was prompt. I was able to make my appointment online and just bring it in. I will continue to bring my car here for service! Thanks !!
Can say enough great things about BMW of West St Louis. Brandon Giganti made the car buying experience an easy one! He answered every question and granted every request. I love my new X5 and look forward to working with Brandon again for future purchases.
Scott is always so great and friendly! So glad he works there. Ryan is also always very friendly and happy to see me when I come in!
Great customer services! We will definitely refer family member and friends. Brad made us feel very comfortable throughout the process, Thank you for all the information.
Kevin was great! We liked how he sent us a video of the step by step of what he was doing to the car! Way to go!
Kelly Wallis was absolutely amazing! She is kind, honest, and has a wonderful personality! I highly recommend her, you certainly will NOT be disappointed! God bless you all through Christ Jesus!
Quite possibly could have been the best car buying experience I have ever had, Moe and Jonathan made sure all was ready when I got there, we test drove the car, made the deal, and then Julie got through financing at a great rate in record time. What a great team, highly recommend all involved and Suntrup KIA..great job guys!!!!!
Dawn and the entire staff were beyond exceptional. The best dealership purchase I've ever made. We will be back for another BMW for my wife.
Great experience! They did everything they could to make the experience painless and time efficient! I will definitely recommend them to anyone buying a car.
Brian was a big help to me in finding and buying my new (to me) VW Tiguan. Videos weren’t available online yet, so he shot a video for me over the weekend. He was friendly and upfront. Would definitely contact him the next time I was in the market for a vehicle.
This place was nice and friendly place to go..
Great customer service!
Robyn was beyond awesome. I have always hated the car buying experience until Robyn. She made the whole experience fun and incredibly fast. First time I ever totally enjoyed the car buying process. She is exceptionally knowledgeable and made the whole process so much fun. THANKS ROBYN!!!
Brian Richter has always made my experience at Suntrup a pleasant one. He is very helpful and his customer service skills are AWESOME!!! He puts a smile on my face and I never leave disappointed or broke!!!!!!
Bryon Voyles was a pleasure to work with. Bobby S. in the finance department was also quick and easy to work with. The only issue I had was with whoever makes the decisions on trade in value. I feel like he wasted about 30-45 minutes of my time before getting anywhere close to what I wanted for my trade. I don't know his name but I can tell you that he almost cost the dealership the sale. That's the reason for the 4 stars instead of 5. Everyone else was great to work with.
I typically hate the new car experience but that certainly changed when I stopped in Suntrup Kia on Sunday and met Robyn. She and the entire team (Todd and BJ) changed my experience. Robyn was amazing, she made it fun. Once I decided on a car, we were out the door in about an hour and a half. By far the best car buying experience EVER.. thank you Robyn. WE LOVE OUR NEW CAR!!!
I was on the new car lot looking for the new Genesis G80 2021 when I met Luke. He told me that 2 new Genesis G80 where arriving within a couple of days and that he would call me when they arrived. He called me when they came in but I was unable to look at them for a few days because of my schedule. Luke did not keep calling and pressuring me but I finally got time to look at the new 2021 Genesis G80 and I liked the black exterior color but did not want the black interior. I bought a 2009 ...
Kudos to Ian Williams. A very professional service rep. Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I would definitely say so. They make going to the car repair shop easy peasy.
It was a pleasure to work with Tarik. He was very knowledgable and upfront about everything. When it came time to make the decision, I didn't feel pressured. Everything about the process was smooth and easy. When leaving the dealership, we noticed one of the key fobs did not work. Tarik told me to stop in one day without an appointment and they can get it fixed. I stopped by on a Saturday at 9am, and he changed it himself in less than 2 mins. I couldn't be happier with my purchase; this is coming from someone who was ...
Almost always bad news..
Great customer service! We will definitely keep buying from here and refer to our friends! We appreciate all the help finding the perfect car for our family!
Thank you for making such a large purchase so easy. The team was so helpful with answering lots of questions and making me feel at ease. You guys are great and I will definitely tell everyone about the awesome experience we had!
Excellent advice and service from Mindy and team! Very professional and quick responses when needed. Social distancing and adequate precaution measures were performed in a caring environment..
Was a pleasure to meet Dave and have him as our salesman for our new car purchase. He was ready for us when we arrived and matched us up to exactly the car we were looking for. Would definitely recommend him to our friends and associates and family.
Tim McCarthy and the service department always do a great job! I'm 74 years old and they're the best I've ever seen.
Our service advisor Nick was great in explaining what services needed to be performed and what services could be delayed until our next service appointment.
Fun environment, super motivated sales people who listen to what you want. I’m so happy with my new car, it’s exactly what I needed. Thanks, Billy!
It was a pleasure working with Tarik, awesome guy, great personality !! He was patient and explicit while explaining cars features & went over so many options. Bob in finance was very helpful and was able to get the finance approval right away. I really appreciate their service, would definitely recommend them !!
Awesome customer service. Very sweet lady! I was pretty much in and out. I told Kelly exactly what I was looking for and she got me together! GO TO KELLY!
I got service despite being in the wrong place, my advisor was Kim. Her hospitality was good and the waiting area was clean and social distancing was maintained
With the help of my service Advisor, John, Suntrup did a wonderful job diagnosing and resolving the issue with my vehicle, and all within a timely manner. Thanks guys! My go-to place for ALL my Hyundai needs.
Calvin was great. He knew exactly what was the issue with my car and took care of everything right away. He was helpful and attentive.
The whole transaction was very quick and efficient. Ian, the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time.
Excellent service with minimal contact (important in the time of COVID) - we dropped our car off in the evening, and then dealt with the service team through text and video. Prompt and professional service.
Kyle was very welcoming from the beginning to the end of my visit! The waiting room was nice and comfortable! I just sat and read my book and had a great time!
Dave Reimer always goes out of his way to explain what is needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentioned it to him.
I always look forward to visiting Suntrup Kia for my maintenance appointments! Always quick with there services and everyone is so friendly! I visited on 01/13/2021, and had the pleasure of meeting Ginny. She was such a sweetheart and very helpful! It’s been almost 8 months since I purchased my Kia from Suntrup and I STILL brag about where I bought it. Best dealership in the St.Louis area!!! 😊
I got an oil change and tire rotation and it went perfectly! We are always taken care of there! Tim is one of a kind!
The Suntrup Hyundai south county location has a wonderful service department. Their staff is very friendly and knowledgeable, especially Tim. We always request him for our service department needs.
Dave Ware helped us choose the car the way we wanted. We had to change a couple of things in a newly ordered car and they let us do it with at a great offer
Clay was great to work with and was friendly!! I was a little early for appointment was taken right in and didn’t have to wait long before my car was ready! He kept me in the loop the entire time
Veronica was a pleasure to work with. She understood our concerns during covid about distancing and took every precaution to make us feel safe, working with us by phone, text, FaceTime and email as needed. She provided information without being pushy and answered all questions promptly!! Thank you BMW of West County and Veronica!
I was impressed with the dealership from the first time I entered . My salesperson, Tim was extremely helpful in many ways. I had some service needs and Jeff took care of them immediately. Then I had a problem with the back-up camera and Brandy informed me that it would be covered under warranty. brandy thank you for looking into the warranty for me.
Staff so very professional and kind. Dave goes the extra mile always. Oil changes are always quick and a good price. They really take care of my Nissans.
Rami made an excellent impression as a very knowledgeable salesperson, he presented me with the different options to make a good decision. He spent time with us to get us introduced to the different tech in the new X5. Rami is very friendly and polite. More important, he does not use any sale pressure and was able to get us the price that we were targeting. I highly recommend him as contact person for both, your internet shopping and your direct visit to the dealership.
Twenty five words is not enough to express my thanks for the above and beyond service that Cindy provides. She did it again!!! Thank u
Absolutely love Suntrup!!! Customer service is very important to me and everyone at Suntrup exceeded my expectations. Thank you Zach Seiler for all your help!!!
Kelly was very helpful and made the car buying process very easy and understanding. I would recommend friends to go to Suntrup Hyundai for business.
Rami made my car buying experience enjoyable. He is knowledgeable, friendly and professional. The staff at West county BMW are first class just like the product they sell and service.
Simply the Best! Dan went above and beyond to get the car I wanted and he came through on his promise. I am super grateful and its the nicest car I've ever had. Thank you
Suntrup Nissan is the best! They were knowledgeable, friendly and fast .I would definitely recommend them to my friends and family . They will always service my vehicle .
Prompt, professional and personable. Scott is very good at customer relations - he listens, is knowledgable and delivers the service promised. I'm certain there is a smile under that mask, too!
I want to thank Tod DuPont for the great service when we bought our Kia on 1/11/21. He kept us informed about everything that was happening.
Very professional service, and the wait wasn't too long for the service that was provided. Brandi made sure I was comfortable and could reach her if I needed anything! Thanks
Robyn was fantastic! She accommodated very well with me. I am working a difficult schedule and she was willing to come to my home for to finish financing. Great! Finance manager was also great and helped me out in any way he could!
Jeremiah Barnett spent several hours answering my questions. He provided quality care for me and my fiancé, Annika, while we were unsure on all our options. If he didn’t have an answer for me, he made sure to talk to other team members to get all of my questions answered. He found a brand new 21 Nissan Rogue that fit my budget and exactly what features I wanted in it. I highly recommend Suntrup Nissan to others and have been talking about you guys the past few weeks at work. Thank you for your help, Jeremiah! We will be back ...
Incredibly friendly dealership. Now was very gracious and helpful. I would not hesitate to recommend Moe or the dealership to anyone. Thanks for great help.
I had a great experience buying a car at BMW of West St Louis. My salesperson, Veronica Tran, was knowledgeable, professional, and very organized. Totally hassle-free!
What can I say about Aaron that someone would not say about Jesus Christ? Aaron is a testament to everything good about sales… In Fact, he is the NEW testament, to everything good about sales! he made sure that my automobile needs were met, and I also got to meet the beautiful friendly finance lady! I have never liked Nissan cars… And now I am a customer due to Aaron and his hard work!
Ryan, my service advisor, was great. He explained things clearly and listened to what I had to say. The shuttle drivers, Eric and Chris, were professional and very nice.
