Customer Testimonials
Jeff Went above and beyond for us when we were buying a vehicle for our son's birthday. when they didnt have what we wanted on the lot he physically went to an overflow lot and took videos and pictures and sent to me. We had not a great experience with another employee and had walked out of the dealership and Jeff saved the sale and kept a customer.
Buying a car for myself definitely wasn’t on my bingo card for this year, yet here I am! 😅 Two weeks ago, I came into BMW of West St. Louis just to help my girlfriend find a car, and Dave made the entire experience so easy and enjoyable. 🙌 Because he was so great to work with the first time around, I ended up coming right back two weeks later to trade in my Tesla Model Y Performance for a BMW X5 of my own! 🚙💨 He was a massive help through the whole process, if you're looking for a car, ... Read More Google - Nov 14, 2026
Buying a car at Suntrup was quick, efficient, and the price was what I expected, no games at the dealership. Ask for Kirill, would recommend.
I had a great experience working with Ibrahim as my BMW service advisor. He was extremely professional, helpful, and knowledgeable throughout the entire process. He kept me updated, communicated clearly, and made sure everything went smoothly. You can tell he genuinely cares about providing great customer service and making sure his customers are taken care of. I highly recommend asking for Ibrahim if you visit BMW. Excellent service all around!
I had an excellent experience purchasing my BMW! A special thanks to <<Edin>>, who was incredibly nice, patient, professional, and supportive throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase.
I also want to appreciate the entire team, including the sales, finance, and product teams, for their outstanding customer service and support. Everyone was welcoming, helpful, and made the whole experience smooth and stress-free.
EDIN truly went above and beyond to make this a great experience. I highly ... Read More Google - Nov 13, 2026
Sai Ghazal was our Sales person. Absolutely amazing experience. We never felt pressured. He was sincere and was able to get us a great deal. Would highly recommend him if you are in the market for a BMW.
Great Expierence Jason Sosa was are salesman He was awesome Had lots of knowledge of the vechile we bought and was able to answer all our questions
Josh Dworman is fantastic. Just superior service and knowledge. Bob Whay from finance was efficient and knowledgeable.
Best experience I have ever had at a dealership. Highly recommended. Thanks for everything you did.
I always ask for Tim McCarthy. He is very knowledgeable, fair and honest. He takes time to explain details. It's plain to see he cares about his customers.
Easiest car buying experience I’ve ever had! Jeremy was ready with the keys for the test drive and was extremely helpful during the entire process. There was no hassle with financing, and it took about 2 hours total from walking in to leaving with my new/used car. I am looking forward to going back for service!
Took way too long to finalize a deal on a leased vehicle, after all facts were agreed to and an appointment was scheduled.
Kirill was a great person to deal with. Very happy with the purchase.
We just purchased our 2nd X5 from BMW of West St Louis with the guidance of Josh Dworman. His knowledge was exceptional, as was his presentation of that knowledge. The Sale actually started with Dave in Servicing. We had our 25’ X5 in for oil service and Dave set the hook…the 27 X5 speaks for itself, but Dave got it started. Josh’s demeanor was easy and laid back, just fun to work with!
Ryan was so helpful and patient with me. I was unsure what maintenance was needed and he explained everything. I will seek him out again. I told a friend how great his service was and she plans to use him.
We had an amazing experience purchasing our BMW X7! Josh was fantastic to work with throughout the entire process. He was helpful, knowledgeable, responsive, and made everything easy from start to finish. Brent and Armin in finance were also great to work with and made the financing and paperwork process quick and seamless.
The three of them made an incredible team, and we really appreciated how easy they made the entire buying experience. Everyone was professional, friendly, and genuinely great to work with. We couldn’t be happier with our experience and would highly recommend Josh and team to anyone ... Read More Google - Nov 7, 2026
Sina was great and very good service recommended 100 percent ask for sina
Very fast paced and busy dealership. But I knew what I wanted before I arrived and my new vehicle purchase was handled quickly!
Rob Stewart was the best salesman I have ever dealt with! He was easy to talk to, easy to work with, helpful, and not pushy. He is a likeable guy, and I am very pleased with my buying experience. Also, Cliff helped out with my blue link set up, & he was great too!
Ryan was extremely helpful when I came in for service. He was knowledgeable, friendly, and professional throughout the experience. He did a great job, and I truly appreciated his excellent customer service!
I was on the market for my first car for a while, and I eventually landed on an X3 M40i in BMW of West Saint Louis inventory. This was the ideal combination for me and very well equipped vehicle, and despite being an out of state buyer, the process was super smooth thanks to our Sales Rep Sina Karimi. Sina is very helpful and communicative, helping me with each stage of the deal, from paperwork, shipping and warranty information on the vehicle. I’m very grateful to Sina and BMW of West St. Louis for handling the purchase of ... Read More Google - Nov 4, 2026
Josh Dworman,client advisor, knows everything BMW! Great experience. I’d recommend you see him.
Awesome and honest purchase. Josh Dworman was great to deal with. Would come here again.
Kyle was very informative and helpful. No pressure.
Caleb Sturgeon was amazing. I would highly recommend him!!
Very helpful explaining warranty mile coverage and very respectful.made our purchase very enjoyable good sales people very helpful.
I was sold a vehicle and lied to about the warranty remaining on the vehicle. This Pathfinder also had a manufactured defect in the roof framing that caused multiple large leaks over time and has lead to a serious mold issue under the floor boards. Their service department failed to identify the issue and charge me for service trips on what I believed was a warrantied vehicle. This dealership does not care about it's customer satisfaction. The sales person was Beth Davis , who is no longer employed here.
I had an excellent experience at BMW of West County! Jeffrey Reed was an outstanding salesperson—attentive, knowledgeable, and very quick to respond to my texts. He took the time to explain the vehicle thoroughly. Mr. Linzie Foster Jr. clearly explained the deal, worked with me on negotiations, and arranged to get my BMW 550e from North Carolina. The business manager made financing quick and easy. There was no pressure to purchase extended warranties, and we finished the paperwork in just 20 minutes. Overall, BMW of West County is a great dealership. I highly recommend their team!
I took my car in today for my first oil change and was met by the nicest gentleman, Ryan, in the service department. He remembered me from a previous visit needing help with a dent. Ryan was very polite and personable the entire time I was there. He even came to the showroom, where I was waiting, twice to give me an update on the status of my car. When the job was complete, Ryan sent me a video summary of everything that was checked. I wasn’t just treated as a customer, I was treated as a friend. I ... Read More Google - Nov 3, 2026
I had an excellent experience purchasing my vehicle at Suntrup Hyundai! Paul Goodin was an amazing salesman from start to finish. He was professional, friendly, knowledgeable, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions, made sure I was comfortable, and went above and beyond to make sure I had a great experience.
I truly appreciate his honesty, patience, and outstanding customer service. If you’re looking to purchase a vehicle, I highly recommend asking for Paul Goodin at Suntrup Hyundai! You won’t be disappointed. Thank you, Paul, for making ... Read More Google - Nov 3, 2026
Jeffery was a great help got me one of my dream cars
I was browsing for vehicles when I ended up at Suntrup Hyundai working with Paul Goodin I was unsure of what I wanted but Paul was amazing and helped me with all the features I would like in a vehicle as well as the color I prefer. Paul gave me a few options to test drive to find which one I would be perfect for me after choosing he gave me time to decide if it was the right choice for me with no pressure at all which is the best feeling ever when it comes to purchasing a vehicle! ... Read More Google - Nov 3, 2026
I had a great experience with BMW of West St. Louis! Jeffrey, Linzie, and Bob were all fantastic to work with. Jeffrey made the buying process easy, Linzie, the sales manager, was great with communication, and Bob, the finance director, made the final steps quick and seamless. The entire team was professional, straightforward, and respectful of my time. From start to finish, the process was smooth, efficient, and stress-free. Highly recommend!
My sales person was Jeremy, very nice, knowledgeable, and professional. I visited on Halloween and the staff was full of energy and fun. Very professional establishments and received a good deal on my vehicle. Highly recommended coming and doing business with them.
Working with Kyle was a great experience! I would certainly recommend Kyle to family and friends. We are very pleased with our new 2027 Santa Fe!
Jeff is my go-to guy. Always a pleasure doing business with him.Doesn’t do the runaround gets straight to the point , Devin referring more people to him
I have been trying to buy a new X7 from this location but they are terrible at sales. I test drove one over a month ago and nobody followed up or gave me their sales contact info. I then put in a request on the website saying "i want to buy a new X7" and nobody called, texted or emailed me back. do not go to this location or buy from this location. horrible customer service
My sales person, Sai was amazing to work with! He is so knowledgeable about the vehicles, very professional and listens to the customer which you don’t find often with people in sales. While I love the new vehicle, he made the experience a 10 out of 10 for me….
Everyone from the sales team, service and finance are great! I went in for an oil change an came out with a new lease vehicle.
Jay Sosa made my experience in buying my first new car quick and easy with no hassle, answered all my questions and got me right, would recommend to anyone buying a new vehicle!
I told Jeff exactly what I wanted and he found what I wanted Great experience
I had a great experience working with Adel at BMW! He was friendly, professional, and incredibly helpful throughout the entire process. He made everything easy and stress-free, answered all my questions, and made sure I felt comfortable with my decision. I really appreciated his patience and attention to detail. I highly recommend asking for Adel!
Adel and edin were amazing. If you want a car make sure to ask for them. They will take very good care of you.
edin was great and super professional! great experience
Adel was fast and super easy to work with! Thank you for the great experience!
Bought a new 2027 X5 from Anes at BMW of West St. Louis. Top level profesional. Excellent service. Everything handled very very well from start to finish. Attention to detail. Great team overall at this dealership. Highly recommend.
My experience at Suntrup Hyundai was awesome. Alen T. worked with me online while i searched for a for the right vehicle. When i made the drive from Farmington, he made the process very smooth. Mike M. was very profesional and made the financing part quick and easy. If you're in the market for a new ride, give Alen T. the opportunity to serve you.
I had an amazing experience working with Adel! He was hands down the best salesman I’ve ever dealt with. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. He went above and beyond to make sure I was taken care of. If you’re looking to buy a BMW, I highly recommend asking for Adel. You won’t be disappointed!
sina was great and excellent service and smooth transition exceptional service also Ali is the genius was very helpful and very good
Edin is one of the hardest-working salesmen out there! He’s always hustling, going above and beyond, and making sure his customers are taken care of. His dedication and work ethic speak for themselves. If you want someone who truly puts in the effort, Edin is your guy!
They make me feel like family They go above and beyond and they are so nice there I would recommend anyone to go there for a car
Highly manipulative sales management staff. They will tell you anything they think you want to hear to get you to do what they want, unfortunately they lie. If you have any other choice of dealerships I would suggest going there. They took over 2 months to transfer my plate, which is crazy. Don’t even bother trying to call or leave a message with sales staff because they screen calls and ignore who they choose to. I had some luck with getting a response from text but minimal.
Suntrup Hyundai posts cars for sale on their website that they do not have on site. Great way to waste people's valueable time.
Jeff was very friendly and was honest and did not pressure to make a sale. All staff were competent and helpful.
Kayley was really helpful on my last visit. Communicated what service needed to be completed and was transparent about everything. Overall great experience for my Ioniq5
Worst experience ever buying a car. Still haven't received all the papers after closing on the car.
He was great!! I love my new car The process was fast quick and easy
Jeremy was attentive but not pushy or overbearing. He went the extra mile to bring over a car in a color we were considering that wasn’t on the lot.
We had an excellent experience with this dealership. Starting with Todd who created us when we walked in the door. Then with our salesman Chris who did an excellent job of helping us, and finally with Erman who did all the paperwork. Thank you.
Known for yo-yo financing and I will never, ever, deal with you again, along with posting reviews with stated facts!
I rarely write reviews. And when I do, it's only because something was superb. That is exactly what I received from Jeremy. He was awesome. Even though he had only been at that dealer for a short time. He made my experience with Suntrup most pleasurable. He was through, upfront, and made me feel very comfortable. He also was very personable. Our test drive was short but fun. We got a few laughs in. He followed through with everything and even made sure that he called me a couple days after the sale to see how everything was working ... Read More DealerRater - Oct 18, 2026
Amanda and the rest of the Suntrup team made buying our son’s first car such an easy and fun process. They went the extra mile to make the experience memorable for us all.
Edin was wonderful. Letting me test drove a brand new G87 M2, eventually bought that same M2 from him and everything went smooth. Also, shoutout to Armin, the finance manager, he was very helpful by explaining how tax, plate transfer and finance works with a positive equity trade in value.
Great experience. Super easy process. Would recommend. Eight more words, her is eight more words.
Pleasant salesman and experience. Shown the vehicle we wanted and financing was quick too. Finance manager was knowledgeable and efficient in what needed to be accomplished. Nice experience in all aspects
We had a great experience working with Jimmy at the dealership! He is so professional and patient. Jimmy worked through everything with ease. My mom does not speak English very well, and even with that language barrier, he took his time and let us talk through everything. He was very patient while I translated as best as I could to my mom, listened carefully to our concerns, and made sure everything was what we were expecting. We really appreciated his patience and helpful attitude. He truly went above and beyond for us! Suntrup has a great asset with Jimmy on ... Read More DealerRater - Oct 14, 2026
Everyone that helped me were wonderful. I really appreciate all the help and thank you my new truck I like it. Thank you. Appreciate it.
It went really smooth. They gave me lots of options. It was a very good experience. I would recommend them highly to anyone
These one star reviews on yelp are accurate. Terrible experience. I have no idea how it is higher here. Bots maybe?
Bought a brand new palisade — only has trouble. The service workers are great. The sales people are lacking.
We Tried to trade our palisade with this dealership out of loyalty. I had to try harder to get their business than their employees. As much time as I spent on the phone I could have probably applied and got hired, sold myself a different car, and gotten some good customer service! lol
Tried to trade our palisade and they never ... Read More Google - Oct 13, 2026
We recently visited Suntrup Kia looking for a new Sportage. Andrew worked with us to answer all our questions, never making us feel rushed. He was patient and straight forward with pricing and generous with the car trade in amount. We decided to go with a Hyundai and when I called Andrew to let him know, he was gracious and not a bit angry about not getting the sale. If you're looking for a Kia, please consider Suntrup Kia and definitely ask for Andrew. It was a pleasure working with him.
I've purchased several vehicles from Suntrup, always have a great experience! Pleasure doing business with you guys.
Nobody new anything,couldn't get temp tags. ?? Was promised stuff didn't get. Had to fight to get stuff i was promised, got lied to. Very bad experience
Jeff was incredibly personable and made the transaction seamless. From selecting the car to ensuring it met all my preferences, including sending videos since I couldn’t visit the dealership at the moment, Jeff went above and beyond. Starting the process in the morning resulted in me having a car by that evening.
Over the years, we've had a great experience buying several BMWs from Dave Ware at BMW of West xx. Louis. With his friendly demeanor, extensive experience, and in-depth knowledge, Dave is committed to helping you find the perfect BMW that suits your needs and fits your budget. The management team of Brent Staub and Linzie Foster goes above and beyond to ensure that BMW of West xx. Louis offers the best selection of both new and used BMWs. They also ensure that you receive the best value for your trade-in and that your purchasing process is smooth and hassle-free.
We were looking at 2 different vehicles from 2 different locations not only did he get both there to show us. He used a no pressure sales experience for excellent customer service.
Great experience purchasing a car from Aaron! He was professional, knowledgeable, and made the process quick and easy.
Nissan suntrup is an awesome dealership they will work with you to get you the best deal ever.
The dealership was great to work with and Zach met our needs and more He was a great person and actually sold us 2 SUV 's
No surprises. Quick and easy. Great experience! We couldn’t have asked for a better time.
Both Dylan Bounds and ( Jill? ) in finance were excellent with discussing and figuring money and payments with me.
When we entered the dealership the manager greeted us right away connected us with the right salesperson for my daughter who was looking for a vehicle he was not pushing he explained things and knew what type of vehicle would be best suited for her
I have a great experience with all the workers I would definitely recommend you guys to friends and family!
Jeff is a fantastic sales person. He got us the deal we were looking for and was very pleasant. Jill was great helping with the financial paperwork. She answered ALL our questions and concerns. We’ve been using their service department for 17 years. They are the best! We wouldn’t go anywhere else.
This was my service experience with Suntrup Hyundai South.. Had to wait to check my car in for a morning appointment. Service took longer than expected, no review or explanation given for service completed, Oil service light not reset, and car smelt like dope when i got in to drive off. Called and left message with service manager and got no call back. Stopped by dealer and asked to speak to the service manager and was told she just sat down for lunch. Not a good service experience at this location.
What a difference a GREAT Dealer makes!!!! These people are nothing short of Magnificent!!!! The whole process was friendly and efficient. ALL my needs were met to perfection. I HIGHLY rate the WONDERFUL dealership!!!
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new car at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
Selling a used car with only one key fob is not the epitome of professionalism. Especially when a replacement costs $385. Katherine was fantastic, but the support from the dealership was not what the wife and I expected.
Everyone at Suntrup are amazing to work with! Everyone is always so very helpful anytime I am there.
Very easy and helpful to work with. Very professional manor. Very pleased with the car that was purchased
I made an appt for a test drive not knowing what type of vehicle I wanted. I met with Brian, test drove a Kicks and had to have it! Based on the information Brian provided, the test drive and….quite frankly….the horrible experience I had across the street at a competing dealership, I was SOLD! I love my new car and appreciate the help Brian and Jill provided in helping make the buying process enjoyable. Many thanks!!!
My husband and I test drove a couple Tucson’s with Jeremy and he was so nice and down the earth. We did end up going another direction with our car search, but just wanted to shout Jeremy out for his knowledge and patience in the beginnings of our new car search, he was so helpful.
Great experience. Kris was very helpful and the dealership was quick and easy to work with.
Kris and the team at Suntrup were amazing. Both sides worked hard for a deal that was beneficial for both sides. I would definitely recommend them to anyone in the market for a Kia.
Jeremy was very diligent and covered a lot of material. He very thorough and good.
Everyone I have worked with at the dealership so far has been very helpful and attentive.
I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all.
The jury is still out on this one. I feel like I’m on a roller coaster from the time that I purchased my on car Labor Day. some parts of this purchase were nice and other parts. I feel like I’m living a nightmare. Please feel free to reach out to me and just an idea. Maybe send this survey out once somebody’s had a chance to be fully in their car, you can’t really tell from a test drive or the purchase. I haven’t had my car long enough to fully give feedback. I ... Read More DealerRater - Sep 24, 2026
Jeff Went above and beyond for us when we were buying a vehicle for our son's birthday. when they didnt have what we wanted on the lot he physically went to an overflow lot and took videos and pictures and sent to me. We had not a great experience with another employee and had walked out of the dealership and Jeff saved the sale and kept a customer.
Buying a car for myself definitely wasn’t on my bingo card for this year, yet here I am! 😅 Two weeks ago, I came into BMW of West St. Louis just to help my girlfriend find a car, and Dave made the entire experience so easy and enjoyable. 🙌 Because he was so great to work with the first time around, I ended up coming right back two weeks later to trade in my Tesla Model Y Performance for a BMW X5 of my own! 🚙💨 He was a massive help through the whole process, if you're looking for a car, ... Read More Google - Nov 14, 2026
Buying a car at Suntrup was quick, efficient, and the price was what I expected, no games at the dealership. Ask for Kirill, would recommend.
I had a great experience working with Ibrahim as my BMW service advisor. He was extremely professional, helpful, and knowledgeable throughout the entire process. He kept me updated, communicated clearly, and made sure everything went smoothly. You can tell he genuinely cares about providing great customer service and making sure his customers are taken care of. I highly recommend asking for Ibrahim if you visit BMW. Excellent service all around!
I had an excellent experience purchasing my BMW! A special thanks to <<Edin>>, who was incredibly nice, patient, professional, and supportive throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase.
I also want to appreciate the entire team, including the sales, finance, and product teams, for their outstanding customer service and support. Everyone was welcoming, helpful, and made the whole experience smooth and stress-free.
EDIN truly went above and beyond to make this a great experience. I highly ... Read More Google - Nov 13, 2026
Sai Ghazal was our Sales person. Absolutely amazing experience. We never felt pressured. He was sincere and was able to get us a great deal. Would highly recommend him if you are in the market for a BMW.
Great Expierence Jason Sosa was are salesman He was awesome Had lots of knowledge of the vechile we bought and was able to answer all our questions
Josh Dworman is fantastic. Just superior service and knowledge. Bob Whay from finance was efficient and knowledgeable.
Best experience I have ever had at a dealership. Highly recommended. Thanks for everything you did.
I always ask for Tim McCarthy. He is very knowledgeable, fair and honest. He takes time to explain details. It's plain to see he cares about his customers.
Easiest car buying experience I’ve ever had! Jeremy was ready with the keys for the test drive and was extremely helpful during the entire process. There was no hassle with financing, and it took about 2 hours total from walking in to leaving with my new/used car. I am looking forward to going back for service!
Took way too long to finalize a deal on a leased vehicle, after all facts were agreed to and an appointment was scheduled.
Kirill was a great person to deal with. Very happy with the purchase.
We just purchased our 2nd X5 from BMW of West St Louis with the guidance of Josh Dworman. His knowledge was exceptional, as was his presentation of that knowledge. The Sale actually started with Dave in Servicing. We had our 25’ X5 in for oil service and Dave set the hook…the 27 X5 speaks for itself, but Dave got it started. Josh’s demeanor was easy and laid back, just fun to work with!
Ryan was so helpful and patient with me. I was unsure what maintenance was needed and he explained everything. I will seek him out again. I told a friend how great his service was and she plans to use him.
We had an amazing experience purchasing our BMW X7! Josh was fantastic to work with throughout the entire process. He was helpful, knowledgeable, responsive, and made everything easy from start to finish. Brent and Armin in finance were also great to work with and made the financing and paperwork process quick and seamless.
The three of them made an incredible team, and we really appreciated how easy they made the entire buying experience. Everyone was professional, friendly, and genuinely great to work with. We couldn’t be happier with our experience and would highly recommend Josh and team to anyone ... Read More Google - Nov 7, 2026
Sina was great and very good service recommended 100 percent ask for sina
Very fast paced and busy dealership. But I knew what I wanted before I arrived and my new vehicle purchase was handled quickly!
Rob Stewart was the best salesman I have ever dealt with! He was easy to talk to, easy to work with, helpful, and not pushy. He is a likeable guy, and I am very pleased with my buying experience. Also, Cliff helped out with my blue link set up, & he was great too!
Ryan was extremely helpful when I came in for service. He was knowledgeable, friendly, and professional throughout the experience. He did a great job, and I truly appreciated his excellent customer service!
I was on the market for my first car for a while, and I eventually landed on an X3 M40i in BMW of West Saint Louis inventory. This was the ideal combination for me and very well equipped vehicle, and despite being an out of state buyer, the process was super smooth thanks to our Sales Rep Sina Karimi. Sina is very helpful and communicative, helping me with each stage of the deal, from paperwork, shipping and warranty information on the vehicle. I’m very grateful to Sina and BMW of West St. Louis for handling the purchase of ... Read More Google - Nov 4, 2026
Josh Dworman,client advisor, knows everything BMW! Great experience. I’d recommend you see him.
Awesome and honest purchase. Josh Dworman was great to deal with. Would come here again.
Kyle was very informative and helpful. No pressure.
Caleb Sturgeon was amazing. I would highly recommend him!!
Very helpful explaining warranty mile coverage and very respectful.made our purchase very enjoyable good sales people very helpful.
I was sold a vehicle and lied to about the warranty remaining on the vehicle. This Pathfinder also had a manufactured defect in the roof framing that caused multiple large leaks over time and has lead to a serious mold issue under the floor boards. Their service department failed to identify the issue and charge me for service trips on what I believed was a warrantied vehicle. This dealership does not care about it's customer satisfaction. The sales person was Beth Davis , who is no longer employed here.
I had an excellent experience at BMW of West County! Jeffrey Reed was an outstanding salesperson—attentive, knowledgeable, and very quick to respond to my texts. He took the time to explain the vehicle thoroughly. Mr. Linzie Foster Jr. clearly explained the deal, worked with me on negotiations, and arranged to get my BMW 550e from North Carolina. The business manager made financing quick and easy. There was no pressure to purchase extended warranties, and we finished the paperwork in just 20 minutes. Overall, BMW of West County is a great dealership. I highly recommend their team!
I took my car in today for my first oil change and was met by the nicest gentleman, Ryan, in the service department. He remembered me from a previous visit needing help with a dent. Ryan was very polite and personable the entire time I was there. He even came to the showroom, where I was waiting, twice to give me an update on the status of my car. When the job was complete, Ryan sent me a video summary of everything that was checked. I wasn’t just treated as a customer, I was treated as a friend. I ... Read More Google - Nov 3, 2026
I had an excellent experience purchasing my vehicle at Suntrup Hyundai! Paul Goodin was an amazing salesman from start to finish. He was professional, friendly, knowledgeable, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions, made sure I was comfortable, and went above and beyond to make sure I had a great experience.
I truly appreciate his honesty, patience, and outstanding customer service. If you’re looking to purchase a vehicle, I highly recommend asking for Paul Goodin at Suntrup Hyundai! You won’t be disappointed. Thank you, Paul, for making ... Read More Google - Nov 3, 2026
Jeffery was a great help got me one of my dream cars
I was browsing for vehicles when I ended up at Suntrup Hyundai working with Paul Goodin I was unsure of what I wanted but Paul was amazing and helped me with all the features I would like in a vehicle as well as the color I prefer. Paul gave me a few options to test drive to find which one I would be perfect for me after choosing he gave me time to decide if it was the right choice for me with no pressure at all which is the best feeling ever when it comes to purchasing a vehicle! ... Read More Google - Nov 3, 2026
I had a great experience with BMW of West St. Louis! Jeffrey, Linzie, and Bob were all fantastic to work with. Jeffrey made the buying process easy, Linzie, the sales manager, was great with communication, and Bob, the finance director, made the final steps quick and seamless. The entire team was professional, straightforward, and respectful of my time. From start to finish, the process was smooth, efficient, and stress-free. Highly recommend!
My sales person was Jeremy, very nice, knowledgeable, and professional. I visited on Halloween and the staff was full of energy and fun. Very professional establishments and received a good deal on my vehicle. Highly recommended coming and doing business with them.
Working with Kyle was a great experience! I would certainly recommend Kyle to family and friends. We are very pleased with our new 2027 Santa Fe!
Jeff is my go-to guy. Always a pleasure doing business with him.Doesn’t do the runaround gets straight to the point , Devin referring more people to him
I have been trying to buy a new X7 from this location but they are terrible at sales. I test drove one over a month ago and nobody followed up or gave me their sales contact info. I then put in a request on the website saying "i want to buy a new X7" and nobody called, texted or emailed me back. do not go to this location or buy from this location. horrible customer service
My sales person, Sai was amazing to work with! He is so knowledgeable about the vehicles, very professional and listens to the customer which you don’t find often with people in sales. While I love the new vehicle, he made the experience a 10 out of 10 for me….
Everyone from the sales team, service and finance are great! I went in for an oil change an came out with a new lease vehicle.
Jay Sosa made my experience in buying my first new car quick and easy with no hassle, answered all my questions and got me right, would recommend to anyone buying a new vehicle!
I told Jeff exactly what I wanted and he found what I wanted Great experience
I had a great experience working with Adel at BMW! He was friendly, professional, and incredibly helpful throughout the entire process. He made everything easy and stress-free, answered all my questions, and made sure I felt comfortable with my decision. I really appreciated his patience and attention to detail. I highly recommend asking for Adel!
Adel and edin were amazing. If you want a car make sure to ask for them. They will take very good care of you.
edin was great and super professional! great experience
Adel was fast and super easy to work with! Thank you for the great experience!
Bought a new 2027 X5 from Anes at BMW of West St. Louis. Top level profesional. Excellent service. Everything handled very very well from start to finish. Attention to detail. Great team overall at this dealership. Highly recommend.
My experience at Suntrup Hyundai was awesome. Alen T. worked with me online while i searched for a for the right vehicle. When i made the drive from Farmington, he made the process very smooth. Mike M. was very profesional and made the financing part quick and easy. If you're in the market for a new ride, give Alen T. the opportunity to serve you.
I had an amazing experience working with Adel! He was hands down the best salesman I’ve ever dealt with. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. He went above and beyond to make sure I was taken care of. If you’re looking to buy a BMW, I highly recommend asking for Adel. You won’t be disappointed!
sina was great and excellent service and smooth transition exceptional service also Ali is the genius was very helpful and very good
Edin is one of the hardest-working salesmen out there! He’s always hustling, going above and beyond, and making sure his customers are taken care of. His dedication and work ethic speak for themselves. If you want someone who truly puts in the effort, Edin is your guy!
They make me feel like family They go above and beyond and they are so nice there I would recommend anyone to go there for a car
Highly manipulative sales management staff. They will tell you anything they think you want to hear to get you to do what they want, unfortunately they lie. If you have any other choice of dealerships I would suggest going there. They took over 2 months to transfer my plate, which is crazy. Don’t even bother trying to call or leave a message with sales staff because they screen calls and ignore who they choose to. I had some luck with getting a response from text but minimal.
Suntrup Hyundai posts cars for sale on their website that they do not have on site. Great way to waste people's valueable time.
Jeff was very friendly and was honest and did not pressure to make a sale. All staff were competent and helpful.
Kayley was really helpful on my last visit. Communicated what service needed to be completed and was transparent about everything. Overall great experience for my Ioniq5
Worst experience ever buying a car. Still haven't received all the papers after closing on the car.
He was great!! I love my new car The process was fast quick and easy
Jeremy was attentive but not pushy or overbearing. He went the extra mile to bring over a car in a color we were considering that wasn’t on the lot.
We had an excellent experience with this dealership. Starting with Todd who created us when we walked in the door. Then with our salesman Chris who did an excellent job of helping us, and finally with Erman who did all the paperwork. Thank you.
Known for yo-yo financing and I will never, ever, deal with you again, along with posting reviews with stated facts!
I rarely write reviews. And when I do, it's only because something was superb. That is exactly what I received from Jeremy. He was awesome. Even though he had only been at that dealer for a short time. He made my experience with Suntrup most pleasurable. He was through, upfront, and made me feel very comfortable. He also was very personable. Our test drive was short but fun. We got a few laughs in. He followed through with everything and even made sure that he called me a couple days after the sale to see how everything was working ... Read More DealerRater - Oct 18, 2026
Amanda and the rest of the Suntrup team made buying our son’s first car such an easy and fun process. They went the extra mile to make the experience memorable for us all.
Edin was wonderful. Letting me test drove a brand new G87 M2, eventually bought that same M2 from him and everything went smooth. Also, shoutout to Armin, the finance manager, he was very helpful by explaining how tax, plate transfer and finance works with a positive equity trade in value.
Great experience. Super easy process. Would recommend. Eight more words, her is eight more words.
Pleasant salesman and experience. Shown the vehicle we wanted and financing was quick too. Finance manager was knowledgeable and efficient in what needed to be accomplished. Nice experience in all aspects
We had a great experience working with Jimmy at the dealership! He is so professional and patient. Jimmy worked through everything with ease. My mom does not speak English very well, and even with that language barrier, he took his time and let us talk through everything. He was very patient while I translated as best as I could to my mom, listened carefully to our concerns, and made sure everything was what we were expecting. We really appreciated his patience and helpful attitude. He truly went above and beyond for us! Suntrup has a great asset with Jimmy on ... Read More DealerRater - Oct 14, 2026
Everyone that helped me were wonderful. I really appreciate all the help and thank you my new truck I like it. Thank you. Appreciate it.
It went really smooth. They gave me lots of options. It was a very good experience. I would recommend them highly to anyone
These one star reviews on yelp are accurate. Terrible experience. I have no idea how it is higher here. Bots maybe?
Bought a brand new palisade — only has trouble. The service workers are great. The sales people are lacking.
We Tried to trade our palisade with this dealership out of loyalty. I had to try harder to get their business than their employees. As much time as I spent on the phone I could have probably applied and got hired, sold myself a different car, and gotten some good customer service! lol
Tried to trade our palisade and they never ... Read More Google - Oct 13, 2026
We recently visited Suntrup Kia looking for a new Sportage. Andrew worked with us to answer all our questions, never making us feel rushed. He was patient and straight forward with pricing and generous with the car trade in amount. We decided to go with a Hyundai and when I called Andrew to let him know, he was gracious and not a bit angry about not getting the sale. If you're looking for a Kia, please consider Suntrup Kia and definitely ask for Andrew. It was a pleasure working with him.
I've purchased several vehicles from Suntrup, always have a great experience! Pleasure doing business with you guys.
Nobody new anything,couldn't get temp tags. ?? Was promised stuff didn't get. Had to fight to get stuff i was promised, got lied to. Very bad experience
Jeff was incredibly personable and made the transaction seamless. From selecting the car to ensuring it met all my preferences, including sending videos since I couldn’t visit the dealership at the moment, Jeff went above and beyond. Starting the process in the morning resulted in me having a car by that evening.
Over the years, we've had a great experience buying several BMWs from Dave Ware at BMW of West xx. Louis. With his friendly demeanor, extensive experience, and in-depth knowledge, Dave is committed to helping you find the perfect BMW that suits your needs and fits your budget. The management team of Brent Staub and Linzie Foster goes above and beyond to ensure that BMW of West xx. Louis offers the best selection of both new and used BMWs. They also ensure that you receive the best value for your trade-in and that your purchasing process is smooth and hassle-free.
We were looking at 2 different vehicles from 2 different locations not only did he get both there to show us. He used a no pressure sales experience for excellent customer service.
Great experience purchasing a car from Aaron! He was professional, knowledgeable, and made the process quick and easy.
Nissan suntrup is an awesome dealership they will work with you to get you the best deal ever.
The dealership was great to work with and Zach met our needs and more He was a great person and actually sold us 2 SUV 's
No surprises. Quick and easy. Great experience! We couldn’t have asked for a better time.
Both Dylan Bounds and ( Jill? ) in finance were excellent with discussing and figuring money and payments with me.
When we entered the dealership the manager greeted us right away connected us with the right salesperson for my daughter who was looking for a vehicle he was not pushing he explained things and knew what type of vehicle would be best suited for her
I have a great experience with all the workers I would definitely recommend you guys to friends and family!
Jeff is a fantastic sales person. He got us the deal we were looking for and was very pleasant. Jill was great helping with the financial paperwork. She answered ALL our questions and concerns. We’ve been using their service department for 17 years. They are the best! We wouldn’t go anywhere else.
This was my service experience with Suntrup Hyundai South.. Had to wait to check my car in for a morning appointment. Service took longer than expected, no review or explanation given for service completed, Oil service light not reset, and car smelt like dope when i got in to drive off. Called and left message with service manager and got no call back. Stopped by dealer and asked to speak to the service manager and was told she just sat down for lunch. Not a good service experience at this location.
What a difference a GREAT Dealer makes!!!! These people are nothing short of Magnificent!!!! The whole process was friendly and efficient. ALL my needs were met to perfection. I HIGHLY rate the WONDERFUL dealership!!!
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new car at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
Selling a used car with only one key fob is not the epitome of professionalism. Especially when a replacement costs $385. Katherine was fantastic, but the support from the dealership was not what the wife and I expected.
Everyone at Suntrup are amazing to work with! Everyone is always so very helpful anytime I am there.
Very easy and helpful to work with. Very professional manor. Very pleased with the car that was purchased
I made an appt for a test drive not knowing what type of vehicle I wanted. I met with Brian, test drove a Kicks and had to have it! Based on the information Brian provided, the test drive and….quite frankly….the horrible experience I had across the street at a competing dealership, I was SOLD! I love my new car and appreciate the help Brian and Jill provided in helping make the buying process enjoyable. Many thanks!!!
My husband and I test drove a couple Tucson’s with Jeremy and he was so nice and down the earth. We did end up going another direction with our car search, but just wanted to shout Jeremy out for his knowledge and patience in the beginnings of our new car search, he was so helpful.
Great experience. Kris was very helpful and the dealership was quick and easy to work with.
Kris and the team at Suntrup were amazing. Both sides worked hard for a deal that was beneficial for both sides. I would definitely recommend them to anyone in the market for a Kia.
Jeremy was very diligent and covered a lot of material. He very thorough and good.
Everyone I have worked with at the dealership so far has been very helpful and attentive.
I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all.
The jury is still out on this one. I feel like I’m on a roller coaster from the time that I purchased my on car Labor Day. some parts of this purchase were nice and other parts. I feel like I’m living a nightmare. Please feel free to reach out to me and just an idea. Maybe send this survey out once somebody’s had a chance to be fully in their car, you can’t really tell from a test drive or the purchase. I haven’t had my car long enough to fully give feedback. I ... Read More DealerRater - Sep 24, 2026
Jeff Went above and beyond for us when we were buying a vehicle for our son's birthday. when they didnt have what we wanted on the lot he physically went to an overflow lot and took videos and pictures and sent to me. We had not a great experience with another employee and had walked out of the dealership and Jeff saved the sale and kept a customer.
Buying a car for myself definitely wasn’t on my bingo card for this year, yet here I am! 😅 Two weeks ago, I came into BMW of West St. Louis just to help my girlfriend find a car, and Dave made the entire experience so easy and enjoyable. 🙌 Because he was so great to work with the first time around, I ended up coming right back two weeks later to trade in my Tesla Model Y Performance for a BMW X5 of my own! 🚙💨 He was a massive help through the whole process, if you're looking for a car, ... Read More Google - Nov 14, 2026
Buying a car at Suntrup was quick, efficient, and the price was what I expected, no games at the dealership. Ask for Kirill, would recommend.
I had a great experience working with Ibrahim as my BMW service advisor. He was extremely professional, helpful, and knowledgeable throughout the entire process. He kept me updated, communicated clearly, and made sure everything went smoothly. You can tell he genuinely cares about providing great customer service and making sure his customers are taken care of. I highly recommend asking for Ibrahim if you visit BMW. Excellent service all around!
I had an excellent experience purchasing my BMW! A special thanks to <<Edin>>, who was incredibly nice, patient, professional, and supportive throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase.
I also want to appreciate the entire team, including the sales, finance, and product teams, for their outstanding customer service and support. Everyone was welcoming, helpful, and made the whole experience smooth and stress-free.
EDIN truly went above and beyond to make this a great experience. I highly ... Read More Google - Nov 13, 2026
Sai Ghazal was our Sales person. Absolutely amazing experience. We never felt pressured. He was sincere and was able to get us a great deal. Would highly recommend him if you are in the market for a BMW.
Great Expierence Jason Sosa was are salesman He was awesome Had lots of knowledge of the vechile we bought and was able to answer all our questions
Josh Dworman is fantastic. Just superior service and knowledge. Bob Whay from finance was efficient and knowledgeable.
Best experience I have ever had at a dealership. Highly recommended. Thanks for everything you did.
I always ask for Tim McCarthy. He is very knowledgeable, fair and honest. He takes time to explain details. It's plain to see he cares about his customers.
Easiest car buying experience I’ve ever had! Jeremy was ready with the keys for the test drive and was extremely helpful during the entire process. There was no hassle with financing, and it took about 2 hours total from walking in to leaving with my new/used car. I am looking forward to going back for service!
Took way too long to finalize a deal on a leased vehicle, after all facts were agreed to and an appointment was scheduled.
Kirill was a great person to deal with. Very happy with the purchase.
We just purchased our 2nd X5 from BMW of West St Louis with the guidance of Josh Dworman. His knowledge was exceptional, as was his presentation of that knowledge. The Sale actually started with Dave in Servicing. We had our 25’ X5 in for oil service and Dave set the hook…the 27 X5 speaks for itself, but Dave got it started. Josh’s demeanor was easy and laid back, just fun to work with!
Ryan was so helpful and patient with me. I was unsure what maintenance was needed and he explained everything. I will seek him out again. I told a friend how great his service was and she plans to use him.
We had an amazing experience purchasing our BMW X7! Josh was fantastic to work with throughout the entire process. He was helpful, knowledgeable, responsive, and made everything easy from start to finish. Brent and Armin in finance were also great to work with and made the financing and paperwork process quick and seamless.
The three of them made an incredible team, and we really appreciated how easy they made the entire buying experience. Everyone was professional, friendly, and genuinely great to work with. We couldn’t be happier with our experience and would highly recommend Josh and team to anyone ... Read More Google - Nov 7, 2026
Sina was great and very good service recommended 100 percent ask for sina
Very fast paced and busy dealership. But I knew what I wanted before I arrived and my new vehicle purchase was handled quickly!
Rob Stewart was the best salesman I have ever dealt with! He was easy to talk to, easy to work with, helpful, and not pushy. He is a likeable guy, and I am very pleased with my buying experience. Also, Cliff helped out with my blue link set up, & he was great too!
Ryan was extremely helpful when I came in for service. He was knowledgeable, friendly, and professional throughout the experience. He did a great job, and I truly appreciated his excellent customer service!
I was on the market for my first car for a while, and I eventually landed on an X3 M40i in BMW of West Saint Louis inventory. This was the ideal combination for me and very well equipped vehicle, and despite being an out of state buyer, the process was super smooth thanks to our Sales Rep Sina Karimi. Sina is very helpful and communicative, helping me with each stage of the deal, from paperwork, shipping and warranty information on the vehicle. I’m very grateful to Sina and BMW of West St. Louis for handling the purchase of ... Read More Google - Nov 4, 2026
Josh Dworman,client advisor, knows everything BMW! Great experience. I’d recommend you see him.
Awesome and honest purchase. Josh Dworman was great to deal with. Would come here again.
Kyle was very informative and helpful. No pressure.
Caleb Sturgeon was amazing. I would highly recommend him!!
Very helpful explaining warranty mile coverage and very respectful.made our purchase very enjoyable good sales people very helpful.
I was sold a vehicle and lied to about the warranty remaining on the vehicle. This Pathfinder also had a manufactured defect in the roof framing that caused multiple large leaks over time and has lead to a serious mold issue under the floor boards. Their service department failed to identify the issue and charge me for service trips on what I believed was a warrantied vehicle. This dealership does not care about it's customer satisfaction. The sales person was Beth Davis , who is no longer employed here.
I had an excellent experience at BMW of West County! Jeffrey Reed was an outstanding salesperson—attentive, knowledgeable, and very quick to respond to my texts. He took the time to explain the vehicle thoroughly. Mr. Linzie Foster Jr. clearly explained the deal, worked with me on negotiations, and arranged to get my BMW 550e from North Carolina. The business manager made financing quick and easy. There was no pressure to purchase extended warranties, and we finished the paperwork in just 20 minutes. Overall, BMW of West County is a great dealership. I highly recommend their team!
I took my car in today for my first oil change and was met by the nicest gentleman, Ryan, in the service department. He remembered me from a previous visit needing help with a dent. Ryan was very polite and personable the entire time I was there. He even came to the showroom, where I was waiting, twice to give me an update on the status of my car. When the job was complete, Ryan sent me a video summary of everything that was checked. I wasn’t just treated as a customer, I was treated as a friend. I ... Read More Google - Nov 3, 2026
I had an excellent experience purchasing my vehicle at Suntrup Hyundai! Paul Goodin was an amazing salesman from start to finish. He was professional, friendly, knowledgeable, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions, made sure I was comfortable, and went above and beyond to make sure I had a great experience.
I truly appreciate his honesty, patience, and outstanding customer service. If you’re looking to purchase a vehicle, I highly recommend asking for Paul Goodin at Suntrup Hyundai! You won’t be disappointed. Thank you, Paul, for making ... Read More Google - Nov 3, 2026
Jeffery was a great help got me one of my dream cars
I was browsing for vehicles when I ended up at Suntrup Hyundai working with Paul Goodin I was unsure of what I wanted but Paul was amazing and helped me with all the features I would like in a vehicle as well as the color I prefer. Paul gave me a few options to test drive to find which one I would be perfect for me after choosing he gave me time to decide if it was the right choice for me with no pressure at all which is the best feeling ever when it comes to purchasing a vehicle! ... Read More Google - Nov 3, 2026
I had a great experience with BMW of West St. Louis! Jeffrey, Linzie, and Bob were all fantastic to work with. Jeffrey made the buying process easy, Linzie, the sales manager, was great with communication, and Bob, the finance director, made the final steps quick and seamless. The entire team was professional, straightforward, and respectful of my time. From start to finish, the process was smooth, efficient, and stress-free. Highly recommend!
My sales person was Jeremy, very nice, knowledgeable, and professional. I visited on Halloween and the staff was full of energy and fun. Very professional establishments and received a good deal on my vehicle. Highly recommended coming and doing business with them.
Working with Kyle was a great experience! I would certainly recommend Kyle to family and friends. We are very pleased with our new 2027 Santa Fe!
Jeff is my go-to guy. Always a pleasure doing business with him.Doesn’t do the runaround gets straight to the point , Devin referring more people to him
I have been trying to buy a new X7 from this location but they are terrible at sales. I test drove one over a month ago and nobody followed up or gave me their sales contact info. I then put in a request on the website saying "i want to buy a new X7" and nobody called, texted or emailed me back. do not go to this location or buy from this location. horrible customer service
My sales person, Sai was amazing to work with! He is so knowledgeable about the vehicles, very professional and listens to the customer which you don’t find often with people in sales. While I love the new vehicle, he made the experience a 10 out of 10 for me….
Everyone from the sales team, service and finance are great! I went in for an oil change an came out with a new lease vehicle.
Jay Sosa made my experience in buying my first new car quick and easy with no hassle, answered all my questions and got me right, would recommend to anyone buying a new vehicle!
I told Jeff exactly what I wanted and he found what I wanted Great experience
I had a great experience working with Adel at BMW! He was friendly, professional, and incredibly helpful throughout the entire process. He made everything easy and stress-free, answered all my questions, and made sure I felt comfortable with my decision. I really appreciated his patience and attention to detail. I highly recommend asking for Adel!
Adel and edin were amazing. If you want a car make sure to ask for them. They will take very good care of you.
edin was great and super professional! great experience
Adel was fast and super easy to work with! Thank you for the great experience!
Bought a new 2027 X5 from Anes at BMW of West St. Louis. Top level profesional. Excellent service. Everything handled very very well from start to finish. Attention to detail. Great team overall at this dealership. Highly recommend.
My experience at Suntrup Hyundai was awesome. Alen T. worked with me online while i searched for a for the right vehicle. When i made the drive from Farmington, he made the process very smooth. Mike M. was very profesional and made the financing part quick and easy. If you're in the market for a new ride, give Alen T. the opportunity to serve you.
I had an amazing experience working with Adel! He was hands down the best salesman I’ve ever dealt with. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. He went above and beyond to make sure I was taken care of. If you’re looking to buy a BMW, I highly recommend asking for Adel. You won’t be disappointed!
sina was great and excellent service and smooth transition exceptional service also Ali is the genius was very helpful and very good
Edin is one of the hardest-working salesmen out there! He’s always hustling, going above and beyond, and making sure his customers are taken care of. His dedication and work ethic speak for themselves. If you want someone who truly puts in the effort, Edin is your guy!
They make me feel like family They go above and beyond and they are so nice there I would recommend anyone to go there for a car
Highly manipulative sales management staff. They will tell you anything they think you want to hear to get you to do what they want, unfortunately they lie. If you have any other choice of dealerships I would suggest going there. They took over 2 months to transfer my plate, which is crazy. Don’t even bother trying to call or leave a message with sales staff because they screen calls and ignore who they choose to. I had some luck with getting a response from text but minimal.
Suntrup Hyundai posts cars for sale on their website that they do not have on site. Great way to waste people's valueable time.
Jeff was very friendly and was honest and did not pressure to make a sale. All staff were competent and helpful.
Kayley was really helpful on my last visit. Communicated what service needed to be completed and was transparent about everything. Overall great experience for my Ioniq5
Worst experience ever buying a car. Still haven't received all the papers after closing on the car.
He was great!! I love my new car The process was fast quick and easy
Jeremy was attentive but not pushy or overbearing. He went the extra mile to bring over a car in a color we were considering that wasn’t on the lot.
We had an excellent experience with this dealership. Starting with Todd who created us when we walked in the door. Then with our salesman Chris who did an excellent job of helping us, and finally with Erman who did all the paperwork. Thank you.
Known for yo-yo financing and I will never, ever, deal with you again, along with posting reviews with stated facts!
I rarely write reviews. And when I do, it's only because something was superb. That is exactly what I received from Jeremy. He was awesome. Even though he had only been at that dealer for a short time. He made my experience with Suntrup most pleasurable. He was through, upfront, and made me feel very comfortable. He also was very personable. Our test drive was short but fun. We got a few laughs in. He followed through with everything and even made sure that he called me a couple days after the sale to see how everything was working ... Read More DealerRater - Oct 18, 2026
Amanda and the rest of the Suntrup team made buying our son’s first car such an easy and fun process. They went the extra mile to make the experience memorable for us all.
Edin was wonderful. Letting me test drove a brand new G87 M2, eventually bought that same M2 from him and everything went smooth. Also, shoutout to Armin, the finance manager, he was very helpful by explaining how tax, plate transfer and finance works with a positive equity trade in value.
Great experience. Super easy process. Would recommend. Eight more words, her is eight more words.
Pleasant salesman and experience. Shown the vehicle we wanted and financing was quick too. Finance manager was knowledgeable and efficient in what needed to be accomplished. Nice experience in all aspects
We had a great experience working with Jimmy at the dealership! He is so professional and patient. Jimmy worked through everything with ease. My mom does not speak English very well, and even with that language barrier, he took his time and let us talk through everything. He was very patient while I translated as best as I could to my mom, listened carefully to our concerns, and made sure everything was what we were expecting. We really appreciated his patience and helpful attitude. He truly went above and beyond for us! Suntrup has a great asset with Jimmy on ... Read More DealerRater - Oct 14, 2026
Everyone that helped me were wonderful. I really appreciate all the help and thank you my new truck I like it. Thank you. Appreciate it.
It went really smooth. They gave me lots of options. It was a very good experience. I would recommend them highly to anyone
These one star reviews on yelp are accurate. Terrible experience. I have no idea how it is higher here. Bots maybe?
Bought a brand new palisade — only has trouble. The service workers are great. The sales people are lacking.
We Tried to trade our palisade with this dealership out of loyalty. I had to try harder to get their business than their employees. As much time as I spent on the phone I could have probably applied and got hired, sold myself a different car, and gotten some good customer service! lol
Tried to trade our palisade and they never ... Read More Google - Oct 13, 2026
We recently visited Suntrup Kia looking for a new Sportage. Andrew worked with us to answer all our questions, never making us feel rushed. He was patient and straight forward with pricing and generous with the car trade in amount. We decided to go with a Hyundai and when I called Andrew to let him know, he was gracious and not a bit angry about not getting the sale. If you're looking for a Kia, please consider Suntrup Kia and definitely ask for Andrew. It was a pleasure working with him.
I've purchased several vehicles from Suntrup, always have a great experience! Pleasure doing business with you guys.
Nobody new anything,couldn't get temp tags. ?? Was promised stuff didn't get. Had to fight to get stuff i was promised, got lied to. Very bad experience
Jeff was incredibly personable and made the transaction seamless. From selecting the car to ensuring it met all my preferences, including sending videos since I couldn’t visit the dealership at the moment, Jeff went above and beyond. Starting the process in the morning resulted in me having a car by that evening.
Over the years, we've had a great experience buying several BMWs from Dave Ware at BMW of West xx. Louis. With his friendly demeanor, extensive experience, and in-depth knowledge, Dave is committed to helping you find the perfect BMW that suits your needs and fits your budget. The management team of Brent Staub and Linzie Foster goes above and beyond to ensure that BMW of West xx. Louis offers the best selection of both new and used BMWs. They also ensure that you receive the best value for your trade-in and that your purchasing process is smooth and hassle-free.
We were looking at 2 different vehicles from 2 different locations not only did he get both there to show us. He used a no pressure sales experience for excellent customer service.
Great experience purchasing a car from Aaron! He was professional, knowledgeable, and made the process quick and easy.
Nissan suntrup is an awesome dealership they will work with you to get you the best deal ever.
The dealership was great to work with and Zach met our needs and more He was a great person and actually sold us 2 SUV 's
No surprises. Quick and easy. Great experience! We couldn’t have asked for a better time.
Both Dylan Bounds and ( Jill? ) in finance were excellent with discussing and figuring money and payments with me.
When we entered the dealership the manager greeted us right away connected us with the right salesperson for my daughter who was looking for a vehicle he was not pushing he explained things and knew what type of vehicle would be best suited for her
I have a great experience with all the workers I would definitely recommend you guys to friends and family!
Jeff is a fantastic sales person. He got us the deal we were looking for and was very pleasant. Jill was great helping with the financial paperwork. She answered ALL our questions and concerns. We’ve been using their service department for 17 years. They are the best! We wouldn’t go anywhere else.
This was my service experience with Suntrup Hyundai South.. Had to wait to check my car in for a morning appointment. Service took longer than expected, no review or explanation given for service completed, Oil service light not reset, and car smelt like dope when i got in to drive off. Called and left message with service manager and got no call back. Stopped by dealer and asked to speak to the service manager and was told she just sat down for lunch. Not a good service experience at this location.
What a difference a GREAT Dealer makes!!!! These people are nothing short of Magnificent!!!! The whole process was friendly and efficient. ALL my needs were met to perfection. I HIGHLY rate the WONDERFUL dealership!!!
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new car at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
Selling a used car with only one key fob is not the epitome of professionalism. Especially when a replacement costs $385. Katherine was fantastic, but the support from the dealership was not what the wife and I expected.
Everyone at Suntrup are amazing to work with! Everyone is always so very helpful anytime I am there.
Very easy and helpful to work with. Very professional manor. Very pleased with the car that was purchased
I made an appt for a test drive not knowing what type of vehicle I wanted. I met with Brian, test drove a Kicks and had to have it! Based on the information Brian provided, the test drive and….quite frankly….the horrible experience I had across the street at a competing dealership, I was SOLD! I love my new car and appreciate the help Brian and Jill provided in helping make the buying process enjoyable. Many thanks!!!
My husband and I test drove a couple Tucson’s with Jeremy and he was so nice and down the earth. We did end up going another direction with our car search, but just wanted to shout Jeremy out for his knowledge and patience in the beginnings of our new car search, he was so helpful.
Great experience. Kris was very helpful and the dealership was quick and easy to work with.
Kris and the team at Suntrup were amazing. Both sides worked hard for a deal that was beneficial for both sides. I would definitely recommend them to anyone in the market for a Kia.
Jeremy was very diligent and covered a lot of material. He very thorough and good.
Everyone I have worked with at the dealership so far has been very helpful and attentive.
I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all.
The jury is still out on this one. I feel like I’m on a roller coaster from the time that I purchased my on car Labor Day. some parts of this purchase were nice and other parts. I feel like I’m living a nightmare. Please feel free to reach out to me and just an idea. Maybe send this survey out once somebody’s had a chance to be fully in their car, you can’t really tell from a test drive or the purchase. I haven’t had my car long enough to fully give feedback. I ... Read More DealerRater - Sep 24, 2026
Jeff Went above and beyond for us when we were buying a vehicle for our son's birthday. when they didnt have what we wanted on the lot he physically went to an overflow lot and took videos and pictures and sent to me. We had not a great experience with another employee and had walked out of the dealership and Jeff saved the sale and kept a customer.
Buying a car for myself definitely wasn’t on my bingo card for this year, yet here I am! 😅 Two weeks ago, I came into BMW of West St. Louis just to help my girlfriend find a car, and Dave made the entire experience so easy and enjoyable. 🙌 Because he was so great to work with the first time around, I ended up coming right back two weeks later to trade in my Tesla Model Y Performance for a BMW X5 of my own! 🚙💨 He was a massive help through the whole process, if you're looking for a car, ... Read More Google - Nov 14, 2026
Buying a car at Suntrup was quick, efficient, and the price was what I expected, no games at the dealership. Ask for Kirill, would recommend.
I had a great experience working with Ibrahim as my BMW service advisor. He was extremely professional, helpful, and knowledgeable throughout the entire process. He kept me updated, communicated clearly, and made sure everything went smoothly. You can tell he genuinely cares about providing great customer service and making sure his customers are taken care of. I highly recommend asking for Ibrahim if you visit BMW. Excellent service all around!
I had an excellent experience purchasing my BMW! A special thanks to <<Edin>>, who was incredibly nice, patient, professional, and supportive throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase.
I also want to appreciate the entire team, including the sales, finance, and product teams, for their outstanding customer service and support. Everyone was welcoming, helpful, and made the whole experience smooth and stress-free.
EDIN truly went above and beyond to make this a great experience. I highly ... Read More Google - Nov 13, 2026
Sai Ghazal was our Sales person. Absolutely amazing experience. We never felt pressured. He was sincere and was able to get us a great deal. Would highly recommend him if you are in the market for a BMW.
Great Expierence Jason Sosa was are salesman He was awesome Had lots of knowledge of the vechile we bought and was able to answer all our questions
Josh Dworman is fantastic. Just superior service and knowledge. Bob Whay from finance was efficient and knowledgeable.
Best experience I have ever had at a dealership. Highly recommended. Thanks for everything you did.
I always ask for Tim McCarthy. He is very knowledgeable, fair and honest. He takes time to explain details. It's plain to see he cares about his customers.
Easiest car buying experience I’ve ever had! Jeremy was ready with the keys for the test drive and was extremely helpful during the entire process. There was no hassle with financing, and it took about 2 hours total from walking in to leaving with my new/used car. I am looking forward to going back for service!
Took way too long to finalize a deal on a leased vehicle, after all facts were agreed to and an appointment was scheduled.
Kirill was a great person to deal with. Very happy with the purchase.
We just purchased our 2nd X5 from BMW of West St Louis with the guidance of Josh Dworman. His knowledge was exceptional, as was his presentation of that knowledge. The Sale actually started with Dave in Servicing. We had our 25’ X5 in for oil service and Dave set the hook…the 27 X5 speaks for itself, but Dave got it started. Josh’s demeanor was easy and laid back, just fun to work with!
Ryan was so helpful and patient with me. I was unsure what maintenance was needed and he explained everything. I will seek him out again. I told a friend how great his service was and she plans to use him.
We had an amazing experience purchasing our BMW X7! Josh was fantastic to work with throughout the entire process. He was helpful, knowledgeable, responsive, and made everything easy from start to finish. Brent and Armin in finance were also great to work with and made the financing and paperwork process quick and seamless.
The three of them made an incredible team, and we really appreciated how easy they made the entire buying experience. Everyone was professional, friendly, and genuinely great to work with. We couldn’t be happier with our experience and would highly recommend Josh and team to anyone ... Read More Google - Nov 7, 2026
Sina was great and very good service recommended 100 percent ask for sina
Very fast paced and busy dealership. But I knew what I wanted before I arrived and my new vehicle purchase was handled quickly!
Rob Stewart was the best salesman I have ever dealt with! He was easy to talk to, easy to work with, helpful, and not pushy. He is a likeable guy, and I am very pleased with my buying experience. Also, Cliff helped out with my blue link set up, & he was great too!
Ryan was extremely helpful when I came in for service. He was knowledgeable, friendly, and professional throughout the experience. He did a great job, and I truly appreciated his excellent customer service!
I was on the market for my first car for a while, and I eventually landed on an X3 M40i in BMW of West Saint Louis inventory. This was the ideal combination for me and very well equipped vehicle, and despite being an out of state buyer, the process was super smooth thanks to our Sales Rep Sina Karimi. Sina is very helpful and communicative, helping me with each stage of the deal, from paperwork, shipping and warranty information on the vehicle. I’m very grateful to Sina and BMW of West St. Louis for handling the purchase of ... Read More Google - Nov 4, 2026
Josh Dworman,client advisor, knows everything BMW! Great experience. I’d recommend you see him.
Awesome and honest purchase. Josh Dworman was great to deal with. Would come here again.
Kyle was very informative and helpful. No pressure.
Caleb Sturgeon was amazing. I would highly recommend him!!
Very helpful explaining warranty mile coverage and very respectful.made our purchase very enjoyable good sales people very helpful.
I was sold a vehicle and lied to about the warranty remaining on the vehicle. This Pathfinder also had a manufactured defect in the roof framing that caused multiple large leaks over time and has lead to a serious mold issue under the floor boards. Their service department failed to identify the issue and charge me for service trips on what I believed was a warrantied vehicle. This dealership does not care about it's customer satisfaction. The sales person was Beth Davis , who is no longer employed here.
I had an excellent experience at BMW of West County! Jeffrey Reed was an outstanding salesperson—attentive, knowledgeable, and very quick to respond to my texts. He took the time to explain the vehicle thoroughly. Mr. Linzie Foster Jr. clearly explained the deal, worked with me on negotiations, and arranged to get my BMW 550e from North Carolina. The business manager made financing quick and easy. There was no pressure to purchase extended warranties, and we finished the paperwork in just 20 minutes. Overall, BMW of West County is a great dealership. I highly recommend their team!
I took my car in today for my first oil change and was met by the nicest gentleman, Ryan, in the service department. He remembered me from a previous visit needing help with a dent. Ryan was very polite and personable the entire time I was there. He even came to the showroom, where I was waiting, twice to give me an update on the status of my car. When the job was complete, Ryan sent me a video summary of everything that was checked. I wasn’t just treated as a customer, I was treated as a friend. I ... Read More Google - Nov 3, 2026
I had an excellent experience purchasing my vehicle at Suntrup Hyundai! Paul Goodin was an amazing salesman from start to finish. He was professional, friendly, knowledgeable, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions, made sure I was comfortable, and went above and beyond to make sure I had a great experience.
I truly appreciate his honesty, patience, and outstanding customer service. If you’re looking to purchase a vehicle, I highly recommend asking for Paul Goodin at Suntrup Hyundai! You won’t be disappointed. Thank you, Paul, for making ... Read More Google - Nov 3, 2026
Jeffery was a great help got me one of my dream cars
I was browsing for vehicles when I ended up at Suntrup Hyundai working with Paul Goodin I was unsure of what I wanted but Paul was amazing and helped me with all the features I would like in a vehicle as well as the color I prefer. Paul gave me a few options to test drive to find which one I would be perfect for me after choosing he gave me time to decide if it was the right choice for me with no pressure at all which is the best feeling ever when it comes to purchasing a vehicle! ... Read More Google - Nov 3, 2026
I had a great experience with BMW of West St. Louis! Jeffrey, Linzie, and Bob were all fantastic to work with. Jeffrey made the buying process easy, Linzie, the sales manager, was great with communication, and Bob, the finance director, made the final steps quick and seamless. The entire team was professional, straightforward, and respectful of my time. From start to finish, the process was smooth, efficient, and stress-free. Highly recommend!
My sales person was Jeremy, very nice, knowledgeable, and professional. I visited on Halloween and the staff was full of energy and fun. Very professional establishments and received a good deal on my vehicle. Highly recommended coming and doing business with them.
Working with Kyle was a great experience! I would certainly recommend Kyle to family and friends. We are very pleased with our new 2027 Santa Fe!
Jeff is my go-to guy. Always a pleasure doing business with him.Doesn’t do the runaround gets straight to the point , Devin referring more people to him
I have been trying to buy a new X7 from this location but they are terrible at sales. I test drove one over a month ago and nobody followed up or gave me their sales contact info. I then put in a request on the website saying "i want to buy a new X7" and nobody called, texted or emailed me back. do not go to this location or buy from this location. horrible customer service
My sales person, Sai was amazing to work with! He is so knowledgeable about the vehicles, very professional and listens to the customer which you don’t find often with people in sales. While I love the new vehicle, he made the experience a 10 out of 10 for me….
Everyone from the sales team, service and finance are great! I went in for an oil change an came out with a new lease vehicle.
Jay Sosa made my experience in buying my first new car quick and easy with no hassle, answered all my questions and got me right, would recommend to anyone buying a new vehicle!
I told Jeff exactly what I wanted and he found what I wanted Great experience
I had a great experience working with Adel at BMW! He was friendly, professional, and incredibly helpful throughout the entire process. He made everything easy and stress-free, answered all my questions, and made sure I felt comfortable with my decision. I really appreciated his patience and attention to detail. I highly recommend asking for Adel!
Adel and edin were amazing. If you want a car make sure to ask for them. They will take very good care of you.
edin was great and super professional! great experience
Adel was fast and super easy to work with! Thank you for the great experience!
Bought a new 2027 X5 from Anes at BMW of West St. Louis. Top level profesional. Excellent service. Everything handled very very well from start to finish. Attention to detail. Great team overall at this dealership. Highly recommend.
My experience at Suntrup Hyundai was awesome. Alen T. worked with me online while i searched for a for the right vehicle. When i made the drive from Farmington, he made the process very smooth. Mike M. was very profesional and made the financing part quick and easy. If you're in the market for a new ride, give Alen T. the opportunity to serve you.
I had an amazing experience working with Adel! He was hands down the best salesman I’ve ever dealt with. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. He went above and beyond to make sure I was taken care of. If you’re looking to buy a BMW, I highly recommend asking for Adel. You won’t be disappointed!
sina was great and excellent service and smooth transition exceptional service also Ali is the genius was very helpful and very good
Edin is one of the hardest-working salesmen out there! He’s always hustling, going above and beyond, and making sure his customers are taken care of. His dedication and work ethic speak for themselves. If you want someone who truly puts in the effort, Edin is your guy!
They make me feel like family They go above and beyond and they are so nice there I would recommend anyone to go there for a car
Highly manipulative sales management staff. They will tell you anything they think you want to hear to get you to do what they want, unfortunately they lie. If you have any other choice of dealerships I would suggest going there. They took over 2 months to transfer my plate, which is crazy. Don’t even bother trying to call or leave a message with sales staff because they screen calls and ignore who they choose to. I had some luck with getting a response from text but minimal.
Suntrup Hyundai posts cars for sale on their website that they do not have on site. Great way to waste people's valueable time.
Jeff was very friendly and was honest and did not pressure to make a sale. All staff were competent and helpful.
Kayley was really helpful on my last visit. Communicated what service needed to be completed and was transparent about everything. Overall great experience for my Ioniq5
Worst experience ever buying a car. Still haven't received all the papers after closing on the car.
He was great!! I love my new car The process was fast quick and easy
Jeremy was attentive but not pushy or overbearing. He went the extra mile to bring over a car in a color we were considering that wasn’t on the lot.
We had an excellent experience with this dealership. Starting with Todd who created us when we walked in the door. Then with our salesman Chris who did an excellent job of helping us, and finally with Erman who did all the paperwork. Thank you.
Known for yo-yo financing and I will never, ever, deal with you again, along with posting reviews with stated facts!
I rarely write reviews. And when I do, it's only because something was superb. That is exactly what I received from Jeremy. He was awesome. Even though he had only been at that dealer for a short time. He made my experience with Suntrup most pleasurable. He was through, upfront, and made me feel very comfortable. He also was very personable. Our test drive was short but fun. We got a few laughs in. He followed through with everything and even made sure that he called me a couple days after the sale to see how everything was working ... Read More DealerRater - Oct 18, 2026
Amanda and the rest of the Suntrup team made buying our son’s first car such an easy and fun process. They went the extra mile to make the experience memorable for us all.
Edin was wonderful. Letting me test drove a brand new G87 M2, eventually bought that same M2 from him and everything went smooth. Also, shoutout to Armin, the finance manager, he was very helpful by explaining how tax, plate transfer and finance works with a positive equity trade in value.
Great experience. Super easy process. Would recommend. Eight more words, her is eight more words.
Pleasant salesman and experience. Shown the vehicle we wanted and financing was quick too. Finance manager was knowledgeable and efficient in what needed to be accomplished. Nice experience in all aspects
We had a great experience working with Jimmy at the dealership! He is so professional and patient. Jimmy worked through everything with ease. My mom does not speak English very well, and even with that language barrier, he took his time and let us talk through everything. He was very patient while I translated as best as I could to my mom, listened carefully to our concerns, and made sure everything was what we were expecting. We really appreciated his patience and helpful attitude. He truly went above and beyond for us! Suntrup has a great asset with Jimmy on ... Read More DealerRater - Oct 14, 2026
Everyone that helped me were wonderful. I really appreciate all the help and thank you my new truck I like it. Thank you. Appreciate it.
It went really smooth. They gave me lots of options. It was a very good experience. I would recommend them highly to anyone
These one star reviews on yelp are accurate. Terrible experience. I have no idea how it is higher here. Bots maybe?
Bought a brand new palisade — only has trouble. The service workers are great. The sales people are lacking.
We Tried to trade our palisade with this dealership out of loyalty. I had to try harder to get their business than their employees. As much time as I spent on the phone I could have probably applied and got hired, sold myself a different car, and gotten some good customer service! lol
Tried to trade our palisade and they never ... Read More Google - Oct 13, 2026
We recently visited Suntrup Kia looking for a new Sportage. Andrew worked with us to answer all our questions, never making us feel rushed. He was patient and straight forward with pricing and generous with the car trade in amount. We decided to go with a Hyundai and when I called Andrew to let him know, he was gracious and not a bit angry about not getting the sale. If you're looking for a Kia, please consider Suntrup Kia and definitely ask for Andrew. It was a pleasure working with him.
I've purchased several vehicles from Suntrup, always have a great experience! Pleasure doing business with you guys.
Nobody new anything,couldn't get temp tags. ?? Was promised stuff didn't get. Had to fight to get stuff i was promised, got lied to. Very bad experience
Jeff was incredibly personable and made the transaction seamless. From selecting the car to ensuring it met all my preferences, including sending videos since I couldn’t visit the dealership at the moment, Jeff went above and beyond. Starting the process in the morning resulted in me having a car by that evening.
Over the years, we've had a great experience buying several BMWs from Dave Ware at BMW of West xx. Louis. With his friendly demeanor, extensive experience, and in-depth knowledge, Dave is committed to helping you find the perfect BMW that suits your needs and fits your budget. The management team of Brent Staub and Linzie Foster goes above and beyond to ensure that BMW of West xx. Louis offers the best selection of both new and used BMWs. They also ensure that you receive the best value for your trade-in and that your purchasing process is smooth and hassle-free.
We were looking at 2 different vehicles from 2 different locations not only did he get both there to show us. He used a no pressure sales experience for excellent customer service.
Great experience purchasing a car from Aaron! He was professional, knowledgeable, and made the process quick and easy.
Nissan suntrup is an awesome dealership they will work with you to get you the best deal ever.
The dealership was great to work with and Zach met our needs and more He was a great person and actually sold us 2 SUV 's
No surprises. Quick and easy. Great experience! We couldn’t have asked for a better time.
Both Dylan Bounds and ( Jill? ) in finance were excellent with discussing and figuring money and payments with me.
When we entered the dealership the manager greeted us right away connected us with the right salesperson for my daughter who was looking for a vehicle he was not pushing he explained things and knew what type of vehicle would be best suited for her
I have a great experience with all the workers I would definitely recommend you guys to friends and family!
Jeff is a fantastic sales person. He got us the deal we were looking for and was very pleasant. Jill was great helping with the financial paperwork. She answered ALL our questions and concerns. We’ve been using their service department for 17 years. They are the best! We wouldn’t go anywhere else.
This was my service experience with Suntrup Hyundai South.. Had to wait to check my car in for a morning appointment. Service took longer than expected, no review or explanation given for service completed, Oil service light not reset, and car smelt like dope when i got in to drive off. Called and left message with service manager and got no call back. Stopped by dealer and asked to speak to the service manager and was told she just sat down for lunch. Not a good service experience at this location.
What a difference a GREAT Dealer makes!!!! These people are nothing short of Magnificent!!!! The whole process was friendly and efficient. ALL my needs were met to perfection. I HIGHLY rate the WONDERFUL dealership!!!
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new car at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
Selling a used car with only one key fob is not the epitome of professionalism. Especially when a replacement costs $385. Katherine was fantastic, but the support from the dealership was not what the wife and I expected.
Everyone at Suntrup are amazing to work with! Everyone is always so very helpful anytime I am there.
Very easy and helpful to work with. Very professional manor. Very pleased with the car that was purchased
I made an appt for a test drive not knowing what type of vehicle I wanted. I met with Brian, test drove a Kicks and had to have it! Based on the information Brian provided, the test drive and….quite frankly….the horrible experience I had across the street at a competing dealership, I was SOLD! I love my new car and appreciate the help Brian and Jill provided in helping make the buying process enjoyable. Many thanks!!!
My husband and I test drove a couple Tucson’s with Jeremy and he was so nice and down the earth. We did end up going another direction with our car search, but just wanted to shout Jeremy out for his knowledge and patience in the beginnings of our new car search, he was so helpful.
Great experience. Kris was very helpful and the dealership was quick and easy to work with.
Kris and the team at Suntrup were amazing. Both sides worked hard for a deal that was beneficial for both sides. I would definitely recommend them to anyone in the market for a Kia.
Jeremy was very diligent and covered a lot of material. He very thorough and good.
Everyone I have worked with at the dealership so far has been very helpful and attentive.
I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all.
The jury is still out on this one. I feel like I’m on a roller coaster from the time that I purchased my on car Labor Day. some parts of this purchase were nice and other parts. I feel like I’m living a nightmare. Please feel free to reach out to me and just an idea. Maybe send this survey out once somebody’s had a chance to be fully in their car, you can’t really tell from a test drive or the purchase. I haven’t had my car long enough to fully give feedback. I ... Read More DealerRater - Sep 24, 2026
Jeff Went above and beyond for us when we were buying a vehicle for our son's birthday. when they didnt have what we wanted on the lot he physically went to an overflow lot and took videos and pictures and sent to me. We had not a great experience with another employee and had walked out of the dealership and Jeff saved the sale and kept a customer.
Buying a car for myself definitely wasn’t on my bingo card for this year, yet here I am! 😅 Two weeks ago, I came into BMW of West St. Louis just to help my girlfriend find a car, and Dave made the entire experience so easy and enjoyable. 🙌 Because he was so great to work with the first time around, I ended up coming right back two weeks later to trade in my Tesla Model Y Performance for a BMW X5 of my own! 🚙💨 He was a massive help through the whole process, if you're looking for a car, ... Read More Google - Nov 14, 2026
Buying a car at Suntrup was quick, efficient, and the price was what I expected, no games at the dealership. Ask for Kirill, would recommend.
I had a great experience working with Ibrahim as my BMW service advisor. He was extremely professional, helpful, and knowledgeable throughout the entire process. He kept me updated, communicated clearly, and made sure everything went smoothly. You can tell he genuinely cares about providing great customer service and making sure his customers are taken care of. I highly recommend asking for Ibrahim if you visit BMW. Excellent service all around!
I had an excellent experience purchasing my BMW! A special thanks to <<Edin>>, who was incredibly nice, patient, professional, and supportive throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase.
I also want to appreciate the entire team, including the sales, finance, and product teams, for their outstanding customer service and support. Everyone was welcoming, helpful, and made the whole experience smooth and stress-free.
EDIN truly went above and beyond to make this a great experience. I highly ... Read More Google - Nov 13, 2026
Sai Ghazal was our Sales person. Absolutely amazing experience. We never felt pressured. He was sincere and was able to get us a great deal. Would highly recommend him if you are in the market for a BMW.
Great Expierence Jason Sosa was are salesman He was awesome Had lots of knowledge of the vechile we bought and was able to answer all our questions
Josh Dworman is fantastic. Just superior service and knowledge. Bob Whay from finance was efficient and knowledgeable.
Best experience I have ever had at a dealership. Highly recommended. Thanks for everything you did.
I always ask for Tim McCarthy. He is very knowledgeable, fair and honest. He takes time to explain details. It's plain to see he cares about his customers.
Easiest car buying experience I’ve ever had! Jeremy was ready with the keys for the test drive and was extremely helpful during the entire process. There was no hassle with financing, and it took about 2 hours total from walking in to leaving with my new/used car. I am looking forward to going back for service!
Took way too long to finalize a deal on a leased vehicle, after all facts were agreed to and an appointment was scheduled.
Kirill was a great person to deal with. Very happy with the purchase.
We just purchased our 2nd X5 from BMW of West St Louis with the guidance of Josh Dworman. His knowledge was exceptional, as was his presentation of that knowledge. The Sale actually started with Dave in Servicing. We had our 25’ X5 in for oil service and Dave set the hook…the 27 X5 speaks for itself, but Dave got it started. Josh’s demeanor was easy and laid back, just fun to work with!
Ryan was so helpful and patient with me. I was unsure what maintenance was needed and he explained everything. I will seek him out again. I told a friend how great his service was and she plans to use him.
We had an amazing experience purchasing our BMW X7! Josh was fantastic to work with throughout the entire process. He was helpful, knowledgeable, responsive, and made everything easy from start to finish. Brent and Armin in finance were also great to work with and made the financing and paperwork process quick and seamless.
The three of them made an incredible team, and we really appreciated how easy they made the entire buying experience. Everyone was professional, friendly, and genuinely great to work with. We couldn’t be happier with our experience and would highly recommend Josh and team to anyone ... Read More Google - Nov 7, 2026
Sina was great and very good service recommended 100 percent ask for sina
Very fast paced and busy dealership. But I knew what I wanted before I arrived and my new vehicle purchase was handled quickly!
Rob Stewart was the best salesman I have ever dealt with! He was easy to talk to, easy to work with, helpful, and not pushy. He is a likeable guy, and I am very pleased with my buying experience. Also, Cliff helped out with my blue link set up, & he was great too!
Ryan was extremely helpful when I came in for service. He was knowledgeable, friendly, and professional throughout the experience. He did a great job, and I truly appreciated his excellent customer service!
I was on the market for my first car for a while, and I eventually landed on an X3 M40i in BMW of West Saint Louis inventory. This was the ideal combination for me and very well equipped vehicle, and despite being an out of state buyer, the process was super smooth thanks to our Sales Rep Sina Karimi. Sina is very helpful and communicative, helping me with each stage of the deal, from paperwork, shipping and warranty information on the vehicle. I’m very grateful to Sina and BMW of West St. Louis for handling the purchase of ... Read More Google - Nov 4, 2026
Josh Dworman,client advisor, knows everything BMW! Great experience. I’d recommend you see him.
Awesome and honest purchase. Josh Dworman was great to deal with. Would come here again.
Kyle was very informative and helpful. No pressure.
Caleb Sturgeon was amazing. I would highly recommend him!!
Very helpful explaining warranty mile coverage and very respectful.made our purchase very enjoyable good sales people very helpful.
I was sold a vehicle and lied to about the warranty remaining on the vehicle. This Pathfinder also had a manufactured defect in the roof framing that caused multiple large leaks over time and has lead to a serious mold issue under the floor boards. Their service department failed to identify the issue and charge me for service trips on what I believed was a warrantied vehicle. This dealership does not care about it's customer satisfaction. The sales person was Beth Davis , who is no longer employed here.
I had an excellent experience at BMW of West County! Jeffrey Reed was an outstanding salesperson—attentive, knowledgeable, and very quick to respond to my texts. He took the time to explain the vehicle thoroughly. Mr. Linzie Foster Jr. clearly explained the deal, worked with me on negotiations, and arranged to get my BMW 550e from North Carolina. The business manager made financing quick and easy. There was no pressure to purchase extended warranties, and we finished the paperwork in just 20 minutes. Overall, BMW of West County is a great dealership. I highly recommend their team!
I took my car in today for my first oil change and was met by the nicest gentleman, Ryan, in the service department. He remembered me from a previous visit needing help with a dent. Ryan was very polite and personable the entire time I was there. He even came to the showroom, where I was waiting, twice to give me an update on the status of my car. When the job was complete, Ryan sent me a video summary of everything that was checked. I wasn’t just treated as a customer, I was treated as a friend. I ... Read More Google - Nov 3, 2026
I had an excellent experience purchasing my vehicle at Suntrup Hyundai! Paul Goodin was an amazing salesman from start to finish. He was professional, friendly, knowledgeable, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions, made sure I was comfortable, and went above and beyond to make sure I had a great experience.
I truly appreciate his honesty, patience, and outstanding customer service. If you’re looking to purchase a vehicle, I highly recommend asking for Paul Goodin at Suntrup Hyundai! You won’t be disappointed. Thank you, Paul, for making ... Read More Google - Nov 3, 2026
Jeffery was a great help got me one of my dream cars
I was browsing for vehicles when I ended up at Suntrup Hyundai working with Paul Goodin I was unsure of what I wanted but Paul was amazing and helped me with all the features I would like in a vehicle as well as the color I prefer. Paul gave me a few options to test drive to find which one I would be perfect for me after choosing he gave me time to decide if it was the right choice for me with no pressure at all which is the best feeling ever when it comes to purchasing a vehicle! ... Read More Google - Nov 3, 2026
I had a great experience with BMW of West St. Louis! Jeffrey, Linzie, and Bob were all fantastic to work with. Jeffrey made the buying process easy, Linzie, the sales manager, was great with communication, and Bob, the finance director, made the final steps quick and seamless. The entire team was professional, straightforward, and respectful of my time. From start to finish, the process was smooth, efficient, and stress-free. Highly recommend!
My sales person was Jeremy, very nice, knowledgeable, and professional. I visited on Halloween and the staff was full of energy and fun. Very professional establishments and received a good deal on my vehicle. Highly recommended coming and doing business with them.
Working with Kyle was a great experience! I would certainly recommend Kyle to family and friends. We are very pleased with our new 2027 Santa Fe!
Jeff is my go-to guy. Always a pleasure doing business with him.Doesn’t do the runaround gets straight to the point , Devin referring more people to him
I have been trying to buy a new X7 from this location but they are terrible at sales. I test drove one over a month ago and nobody followed up or gave me their sales contact info. I then put in a request on the website saying "i want to buy a new X7" and nobody called, texted or emailed me back. do not go to this location or buy from this location. horrible customer service
My sales person, Sai was amazing to work with! He is so knowledgeable about the vehicles, very professional and listens to the customer which you don’t find often with people in sales. While I love the new vehicle, he made the experience a 10 out of 10 for me….
Everyone from the sales team, service and finance are great! I went in for an oil change an came out with a new lease vehicle.
Jay Sosa made my experience in buying my first new car quick and easy with no hassle, answered all my questions and got me right, would recommend to anyone buying a new vehicle!
I told Jeff exactly what I wanted and he found what I wanted Great experience
I had a great experience working with Adel at BMW! He was friendly, professional, and incredibly helpful throughout the entire process. He made everything easy and stress-free, answered all my questions, and made sure I felt comfortable with my decision. I really appreciated his patience and attention to detail. I highly recommend asking for Adel!
Adel and edin were amazing. If you want a car make sure to ask for them. They will take very good care of you.
edin was great and super professional! great experience
Adel was fast and super easy to work with! Thank you for the great experience!
Bought a new 2027 X5 from Anes at BMW of West St. Louis. Top level profesional. Excellent service. Everything handled very very well from start to finish. Attention to detail. Great team overall at this dealership. Highly recommend.
My experience at Suntrup Hyundai was awesome. Alen T. worked with me online while i searched for a for the right vehicle. When i made the drive from Farmington, he made the process very smooth. Mike M. was very profesional and made the financing part quick and easy. If you're in the market for a new ride, give Alen T. the opportunity to serve you.
I had an amazing experience working with Adel! He was hands down the best salesman I’ve ever dealt with. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. He went above and beyond to make sure I was taken care of. If you’re looking to buy a BMW, I highly recommend asking for Adel. You won’t be disappointed!
sina was great and excellent service and smooth transition exceptional service also Ali is the genius was very helpful and very good
Edin is one of the hardest-working salesmen out there! He’s always hustling, going above and beyond, and making sure his customers are taken care of. His dedication and work ethic speak for themselves. If you want someone who truly puts in the effort, Edin is your guy!
They make me feel like family They go above and beyond and they are so nice there I would recommend anyone to go there for a car
Highly manipulative sales management staff. They will tell you anything they think you want to hear to get you to do what they want, unfortunately they lie. If you have any other choice of dealerships I would suggest going there. They took over 2 months to transfer my plate, which is crazy. Don’t even bother trying to call or leave a message with sales staff because they screen calls and ignore who they choose to. I had some luck with getting a response from text but minimal.
Suntrup Hyundai posts cars for sale on their website that they do not have on site. Great way to waste people's valueable time.
Jeff was very friendly and was honest and did not pressure to make a sale. All staff were competent and helpful.
Kayley was really helpful on my last visit. Communicated what service needed to be completed and was transparent about everything. Overall great experience for my Ioniq5
Worst experience ever buying a car. Still haven't received all the papers after closing on the car.
He was great!! I love my new car The process was fast quick and easy
Jeremy was attentive but not pushy or overbearing. He went the extra mile to bring over a car in a color we were considering that wasn’t on the lot.
We had an excellent experience with this dealership. Starting with Todd who created us when we walked in the door. Then with our salesman Chris who did an excellent job of helping us, and finally with Erman who did all the paperwork. Thank you.
Known for yo-yo financing and I will never, ever, deal with you again, along with posting reviews with stated facts!
I rarely write reviews. And when I do, it's only because something was superb. That is exactly what I received from Jeremy. He was awesome. Even though he had only been at that dealer for a short time. He made my experience with Suntrup most pleasurable. He was through, upfront, and made me feel very comfortable. He also was very personable. Our test drive was short but fun. We got a few laughs in. He followed through with everything and even made sure that he called me a couple days after the sale to see how everything was working ... Read More DealerRater - Oct 18, 2026
Amanda and the rest of the Suntrup team made buying our son’s first car such an easy and fun process. They went the extra mile to make the experience memorable for us all.
Edin was wonderful. Letting me test drove a brand new G87 M2, eventually bought that same M2 from him and everything went smooth. Also, shoutout to Armin, the finance manager, he was very helpful by explaining how tax, plate transfer and finance works with a positive equity trade in value.
Great experience. Super easy process. Would recommend. Eight more words, her is eight more words.
Pleasant salesman and experience. Shown the vehicle we wanted and financing was quick too. Finance manager was knowledgeable and efficient in what needed to be accomplished. Nice experience in all aspects
We had a great experience working with Jimmy at the dealership! He is so professional and patient. Jimmy worked through everything with ease. My mom does not speak English very well, and even with that language barrier, he took his time and let us talk through everything. He was very patient while I translated as best as I could to my mom, listened carefully to our concerns, and made sure everything was what we were expecting. We really appreciated his patience and helpful attitude. He truly went above and beyond for us! Suntrup has a great asset with Jimmy on ... Read More DealerRater - Oct 14, 2026
Everyone that helped me were wonderful. I really appreciate all the help and thank you my new truck I like it. Thank you. Appreciate it.
It went really smooth. They gave me lots of options. It was a very good experience. I would recommend them highly to anyone
These one star reviews on yelp are accurate. Terrible experience. I have no idea how it is higher here. Bots maybe?
Bought a brand new palisade — only has trouble. The service workers are great. The sales people are lacking.
We Tried to trade our palisade with this dealership out of loyalty. I had to try harder to get their business than their employees. As much time as I spent on the phone I could have probably applied and got hired, sold myself a different car, and gotten some good customer service! lol
Tried to trade our palisade and they never ... Read More Google - Oct 13, 2026
We recently visited Suntrup Kia looking for a new Sportage. Andrew worked with us to answer all our questions, never making us feel rushed. He was patient and straight forward with pricing and generous with the car trade in amount. We decided to go with a Hyundai and when I called Andrew to let him know, he was gracious and not a bit angry about not getting the sale. If you're looking for a Kia, please consider Suntrup Kia and definitely ask for Andrew. It was a pleasure working with him.
I've purchased several vehicles from Suntrup, always have a great experience! Pleasure doing business with you guys.
Nobody new anything,couldn't get temp tags. ?? Was promised stuff didn't get. Had to fight to get stuff i was promised, got lied to. Very bad experience
Jeff was incredibly personable and made the transaction seamless. From selecting the car to ensuring it met all my preferences, including sending videos since I couldn’t visit the dealership at the moment, Jeff went above and beyond. Starting the process in the morning resulted in me having a car by that evening.
Over the years, we've had a great experience buying several BMWs from Dave Ware at BMW of West xx. Louis. With his friendly demeanor, extensive experience, and in-depth knowledge, Dave is committed to helping you find the perfect BMW that suits your needs and fits your budget. The management team of Brent Staub and Linzie Foster goes above and beyond to ensure that BMW of West xx. Louis offers the best selection of both new and used BMWs. They also ensure that you receive the best value for your trade-in and that your purchasing process is smooth and hassle-free.
We were looking at 2 different vehicles from 2 different locations not only did he get both there to show us. He used a no pressure sales experience for excellent customer service.
Great experience purchasing a car from Aaron! He was professional, knowledgeable, and made the process quick and easy.
Nissan suntrup is an awesome dealership they will work with you to get you the best deal ever.
The dealership was great to work with and Zach met our needs and more He was a great person and actually sold us 2 SUV 's
No surprises. Quick and easy. Great experience! We couldn’t have asked for a better time.
Both Dylan Bounds and ( Jill? ) in finance were excellent with discussing and figuring money and payments with me.
When we entered the dealership the manager greeted us right away connected us with the right salesperson for my daughter who was looking for a vehicle he was not pushing he explained things and knew what type of vehicle would be best suited for her
I have a great experience with all the workers I would definitely recommend you guys to friends and family!
Jeff is a fantastic sales person. He got us the deal we were looking for and was very pleasant. Jill was great helping with the financial paperwork. She answered ALL our questions and concerns. We’ve been using their service department for 17 years. They are the best! We wouldn’t go anywhere else.
This was my service experience with Suntrup Hyundai South.. Had to wait to check my car in for a morning appointment. Service took longer than expected, no review or explanation given for service completed, Oil service light not reset, and car smelt like dope when i got in to drive off. Called and left message with service manager and got no call back. Stopped by dealer and asked to speak to the service manager and was told she just sat down for lunch. Not a good service experience at this location.
What a difference a GREAT Dealer makes!!!! These people are nothing short of Magnificent!!!! The whole process was friendly and efficient. ALL my needs were met to perfection. I HIGHLY rate the WONDERFUL dealership!!!
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new car at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
Selling a used car with only one key fob is not the epitome of professionalism. Especially when a replacement costs $385. Katherine was fantastic, but the support from the dealership was not what the wife and I expected.
Everyone at Suntrup are amazing to work with! Everyone is always so very helpful anytime I am there.
Very easy and helpful to work with. Very professional manor. Very pleased with the car that was purchased
I made an appt for a test drive not knowing what type of vehicle I wanted. I met with Brian, test drove a Kicks and had to have it! Based on the information Brian provided, the test drive and….quite frankly….the horrible experience I had across the street at a competing dealership, I was SOLD! I love my new car and appreciate the help Brian and Jill provided in helping make the buying process enjoyable. Many thanks!!!
My husband and I test drove a couple Tucson’s with Jeremy and he was so nice and down the earth. We did end up going another direction with our car search, but just wanted to shout Jeremy out for his knowledge and patience in the beginnings of our new car search, he was so helpful.
Great experience. Kris was very helpful and the dealership was quick and easy to work with.
Kris and the team at Suntrup were amazing. Both sides worked hard for a deal that was beneficial for both sides. I would definitely recommend them to anyone in the market for a Kia.
Jeremy was very diligent and covered a lot of material. He very thorough and good.
Everyone I have worked with at the dealership so far has been very helpful and attentive.
I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all.
The jury is still out on this one. I feel like I’m on a roller coaster from the time that I purchased my on car Labor Day. some parts of this purchase were nice and other parts. I feel like I’m living a nightmare. Please feel free to reach out to me and just an idea. Maybe send this survey out once somebody’s had a chance to be fully in their car, you can’t really tell from a test drive or the purchase. I haven’t had my car long enough to fully give feedback. I ... Read More DealerRater - Sep 24, 2026
Jeff Went above and beyond for us when we were buying a vehicle for our son's birthday. when they didnt have what we wanted on the lot he physically went to an overflow lot and took videos and pictures and sent to me. We had not a great experience with another employee and had walked out of the dealership and Jeff saved the sale and kept a customer.
Buying a car for myself definitely wasn’t on my bingo card for this year, yet here I am! 😅 Two weeks ago, I came into BMW of West St. Louis just to help my girlfriend find a car, and Dave made the entire experience so easy and enjoyable. 🙌 Because he was so great to work with the first time around, I ended up coming right back two weeks later to trade in my Tesla Model Y Performance for a BMW X5 of my own! 🚙💨 He was a massive help through the whole process, if you're looking for a car, ... Read More Google - Nov 14, 2026
Buying a car at Suntrup was quick, efficient, and the price was what I expected, no games at the dealership. Ask for Kirill, would recommend.
I had a great experience working with Ibrahim as my BMW service advisor. He was extremely professional, helpful, and knowledgeable throughout the entire process. He kept me updated, communicated clearly, and made sure everything went smoothly. You can tell he genuinely cares about providing great customer service and making sure his customers are taken care of. I highly recommend asking for Ibrahim if you visit BMW. Excellent service all around!
I had an excellent experience purchasing my BMW! A special thanks to <<Edin>>, who was incredibly nice, patient, professional, and supportive throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase.
I also want to appreciate the entire team, including the sales, finance, and product teams, for their outstanding customer service and support. Everyone was welcoming, helpful, and made the whole experience smooth and stress-free.
EDIN truly went above and beyond to make this a great experience. I highly ... Read More Google - Nov 13, 2026
Sai Ghazal was our Sales person. Absolutely amazing experience. We never felt pressured. He was sincere and was able to get us a great deal. Would highly recommend him if you are in the market for a BMW.
Great Expierence Jason Sosa was are salesman He was awesome Had lots of knowledge of the vechile we bought and was able to answer all our questions
Josh Dworman is fantastic. Just superior service and knowledge. Bob Whay from finance was efficient and knowledgeable.
Best experience I have ever had at a dealership. Highly recommended. Thanks for everything you did.
I always ask for Tim McCarthy. He is very knowledgeable, fair and honest. He takes time to explain details. It's plain to see he cares about his customers.
Easiest car buying experience I’ve ever had! Jeremy was ready with the keys for the test drive and was extremely helpful during the entire process. There was no hassle with financing, and it took about 2 hours total from walking in to leaving with my new/used car. I am looking forward to going back for service!
Took way too long to finalize a deal on a leased vehicle, after all facts were agreed to and an appointment was scheduled.
Kirill was a great person to deal with. Very happy with the purchase.
We just purchased our 2nd X5 from BMW of West St Louis with the guidance of Josh Dworman. His knowledge was exceptional, as was his presentation of that knowledge. The Sale actually started with Dave in Servicing. We had our 25’ X5 in for oil service and Dave set the hook…the 27 X5 speaks for itself, but Dave got it started. Josh’s demeanor was easy and laid back, just fun to work with!
Ryan was so helpful and patient with me. I was unsure what maintenance was needed and he explained everything. I will seek him out again. I told a friend how great his service was and she plans to use him.
We had an amazing experience purchasing our BMW X7! Josh was fantastic to work with throughout the entire process. He was helpful, knowledgeable, responsive, and made everything easy from start to finish. Brent and Armin in finance were also great to work with and made the financing and paperwork process quick and seamless.
The three of them made an incredible team, and we really appreciated how easy they made the entire buying experience. Everyone was professional, friendly, and genuinely great to work with. We couldn’t be happier with our experience and would highly recommend Josh and team to anyone ... Read More Google - Nov 7, 2026
Sina was great and very good service recommended 100 percent ask for sina
Very fast paced and busy dealership. But I knew what I wanted before I arrived and my new vehicle purchase was handled quickly!
Rob Stewart was the best salesman I have ever dealt with! He was easy to talk to, easy to work with, helpful, and not pushy. He is a likeable guy, and I am very pleased with my buying experience. Also, Cliff helped out with my blue link set up, & he was great too!
Ryan was extremely helpful when I came in for service. He was knowledgeable, friendly, and professional throughout the experience. He did a great job, and I truly appreciated his excellent customer service!
I was on the market for my first car for a while, and I eventually landed on an X3 M40i in BMW of West Saint Louis inventory. This was the ideal combination for me and very well equipped vehicle, and despite being an out of state buyer, the process was super smooth thanks to our Sales Rep Sina Karimi. Sina is very helpful and communicative, helping me with each stage of the deal, from paperwork, shipping and warranty information on the vehicle. I’m very grateful to Sina and BMW of West St. Louis for handling the purchase of ... Read More Google - Nov 4, 2026
Josh Dworman,client advisor, knows everything BMW! Great experience. I’d recommend you see him.
Awesome and honest purchase. Josh Dworman was great to deal with. Would come here again.
Kyle was very informative and helpful. No pressure.
Caleb Sturgeon was amazing. I would highly recommend him!!
Very helpful explaining warranty mile coverage and very respectful.made our purchase very enjoyable good sales people very helpful.
I was sold a vehicle and lied to about the warranty remaining on the vehicle. This Pathfinder also had a manufactured defect in the roof framing that caused multiple large leaks over time and has lead to a serious mold issue under the floor boards. Their service department failed to identify the issue and charge me for service trips on what I believed was a warrantied vehicle. This dealership does not care about it's customer satisfaction. The sales person was Beth Davis , who is no longer employed here.
I had an excellent experience at BMW of West County! Jeffrey Reed was an outstanding salesperson—attentive, knowledgeable, and very quick to respond to my texts. He took the time to explain the vehicle thoroughly. Mr. Linzie Foster Jr. clearly explained the deal, worked with me on negotiations, and arranged to get my BMW 550e from North Carolina. The business manager made financing quick and easy. There was no pressure to purchase extended warranties, and we finished the paperwork in just 20 minutes. Overall, BMW of West County is a great dealership. I highly recommend their team!
I took my car in today for my first oil change and was met by the nicest gentleman, Ryan, in the service department. He remembered me from a previous visit needing help with a dent. Ryan was very polite and personable the entire time I was there. He even came to the showroom, where I was waiting, twice to give me an update on the status of my car. When the job was complete, Ryan sent me a video summary of everything that was checked. I wasn’t just treated as a customer, I was treated as a friend. I ... Read More Google - Nov 3, 2026
I had an excellent experience purchasing my vehicle at Suntrup Hyundai! Paul Goodin was an amazing salesman from start to finish. He was professional, friendly, knowledgeable, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions, made sure I was comfortable, and went above and beyond to make sure I had a great experience.
I truly appreciate his honesty, patience, and outstanding customer service. If you’re looking to purchase a vehicle, I highly recommend asking for Paul Goodin at Suntrup Hyundai! You won’t be disappointed. Thank you, Paul, for making ... Read More Google - Nov 3, 2026
Jeffery was a great help got me one of my dream cars
I was browsing for vehicles when I ended up at Suntrup Hyundai working with Paul Goodin I was unsure of what I wanted but Paul was amazing and helped me with all the features I would like in a vehicle as well as the color I prefer. Paul gave me a few options to test drive to find which one I would be perfect for me after choosing he gave me time to decide if it was the right choice for me with no pressure at all which is the best feeling ever when it comes to purchasing a vehicle! ... Read More Google - Nov 3, 2026
I had a great experience with BMW of West St. Louis! Jeffrey, Linzie, and Bob were all fantastic to work with. Jeffrey made the buying process easy, Linzie, the sales manager, was great with communication, and Bob, the finance director, made the final steps quick and seamless. The entire team was professional, straightforward, and respectful of my time. From start to finish, the process was smooth, efficient, and stress-free. Highly recommend!
My sales person was Jeremy, very nice, knowledgeable, and professional. I visited on Halloween and the staff was full of energy and fun. Very professional establishments and received a good deal on my vehicle. Highly recommended coming and doing business with them.
Working with Kyle was a great experience! I would certainly recommend Kyle to family and friends. We are very pleased with our new 2027 Santa Fe!
Jeff is my go-to guy. Always a pleasure doing business with him.Doesn’t do the runaround gets straight to the point , Devin referring more people to him
I have been trying to buy a new X7 from this location but they are terrible at sales. I test drove one over a month ago and nobody followed up or gave me their sales contact info. I then put in a request on the website saying "i want to buy a new X7" and nobody called, texted or emailed me back. do not go to this location or buy from this location. horrible customer service
My sales person, Sai was amazing to work with! He is so knowledgeable about the vehicles, very professional and listens to the customer which you don’t find often with people in sales. While I love the new vehicle, he made the experience a 10 out of 10 for me….
Everyone from the sales team, service and finance are great! I went in for an oil change an came out with a new lease vehicle.
Jay Sosa made my experience in buying my first new car quick and easy with no hassle, answered all my questions and got me right, would recommend to anyone buying a new vehicle!
I told Jeff exactly what I wanted and he found what I wanted Great experience
I had a great experience working with Adel at BMW! He was friendly, professional, and incredibly helpful throughout the entire process. He made everything easy and stress-free, answered all my questions, and made sure I felt comfortable with my decision. I really appreciated his patience and attention to detail. I highly recommend asking for Adel!
Adel and edin were amazing. If you want a car make sure to ask for them. They will take very good care of you.
edin was great and super professional! great experience
Adel was fast and super easy to work with! Thank you for the great experience!
Bought a new 2027 X5 from Anes at BMW of West St. Louis. Top level profesional. Excellent service. Everything handled very very well from start to finish. Attention to detail. Great team overall at this dealership. Highly recommend.
My experience at Suntrup Hyundai was awesome. Alen T. worked with me online while i searched for a for the right vehicle. When i made the drive from Farmington, he made the process very smooth. Mike M. was very profesional and made the financing part quick and easy. If you're in the market for a new ride, give Alen T. the opportunity to serve you.
I had an amazing experience working with Adel! He was hands down the best salesman I’ve ever dealt with. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. He went above and beyond to make sure I was taken care of. If you’re looking to buy a BMW, I highly recommend asking for Adel. You won’t be disappointed!
sina was great and excellent service and smooth transition exceptional service also Ali is the genius was very helpful and very good
Edin is one of the hardest-working salesmen out there! He’s always hustling, going above and beyond, and making sure his customers are taken care of. His dedication and work ethic speak for themselves. If you want someone who truly puts in the effort, Edin is your guy!
They make me feel like family They go above and beyond and they are so nice there I would recommend anyone to go there for a car
Highly manipulative sales management staff. They will tell you anything they think you want to hear to get you to do what they want, unfortunately they lie. If you have any other choice of dealerships I would suggest going there. They took over 2 months to transfer my plate, which is crazy. Don’t even bother trying to call or leave a message with sales staff because they screen calls and ignore who they choose to. I had some luck with getting a response from text but minimal.
Suntrup Hyundai posts cars for sale on their website that they do not have on site. Great way to waste people's valueable time.
Jeff was very friendly and was honest and did not pressure to make a sale. All staff were competent and helpful.
Kayley was really helpful on my last visit. Communicated what service needed to be completed and was transparent about everything. Overall great experience for my Ioniq5
Worst experience ever buying a car. Still haven't received all the papers after closing on the car.
He was great!! I love my new car The process was fast quick and easy
Jeremy was attentive but not pushy or overbearing. He went the extra mile to bring over a car in a color we were considering that wasn’t on the lot.
We had an excellent experience with this dealership. Starting with Todd who created us when we walked in the door. Then with our salesman Chris who did an excellent job of helping us, and finally with Erman who did all the paperwork. Thank you.
Known for yo-yo financing and I will never, ever, deal with you again, along with posting reviews with stated facts!
I rarely write reviews. And when I do, it's only because something was superb. That is exactly what I received from Jeremy. He was awesome. Even though he had only been at that dealer for a short time. He made my experience with Suntrup most pleasurable. He was through, upfront, and made me feel very comfortable. He also was very personable. Our test drive was short but fun. We got a few laughs in. He followed through with everything and even made sure that he called me a couple days after the sale to see how everything was working ... Read More DealerRater - Oct 18, 2026
Amanda and the rest of the Suntrup team made buying our son’s first car such an easy and fun process. They went the extra mile to make the experience memorable for us all.
Edin was wonderful. Letting me test drove a brand new G87 M2, eventually bought that same M2 from him and everything went smooth. Also, shoutout to Armin, the finance manager, he was very helpful by explaining how tax, plate transfer and finance works with a positive equity trade in value.
Great experience. Super easy process. Would recommend. Eight more words, her is eight more words.
Pleasant salesman and experience. Shown the vehicle we wanted and financing was quick too. Finance manager was knowledgeable and efficient in what needed to be accomplished. Nice experience in all aspects
We had a great experience working with Jimmy at the dealership! He is so professional and patient. Jimmy worked through everything with ease. My mom does not speak English very well, and even with that language barrier, he took his time and let us talk through everything. He was very patient while I translated as best as I could to my mom, listened carefully to our concerns, and made sure everything was what we were expecting. We really appreciated his patience and helpful attitude. He truly went above and beyond for us! Suntrup has a great asset with Jimmy on ... Read More DealerRater - Oct 14, 2026
Everyone that helped me were wonderful. I really appreciate all the help and thank you my new truck I like it. Thank you. Appreciate it.
It went really smooth. They gave me lots of options. It was a very good experience. I would recommend them highly to anyone
These one star reviews on yelp are accurate. Terrible experience. I have no idea how it is higher here. Bots maybe?
Bought a brand new palisade — only has trouble. The service workers are great. The sales people are lacking.
We Tried to trade our palisade with this dealership out of loyalty. I had to try harder to get their business than their employees. As much time as I spent on the phone I could have probably applied and got hired, sold myself a different car, and gotten some good customer service! lol
Tried to trade our palisade and they never ... Read More Google - Oct 13, 2026
We recently visited Suntrup Kia looking for a new Sportage. Andrew worked with us to answer all our questions, never making us feel rushed. He was patient and straight forward with pricing and generous with the car trade in amount. We decided to go with a Hyundai and when I called Andrew to let him know, he was gracious and not a bit angry about not getting the sale. If you're looking for a Kia, please consider Suntrup Kia and definitely ask for Andrew. It was a pleasure working with him.
I've purchased several vehicles from Suntrup, always have a great experience! Pleasure doing business with you guys.
Nobody new anything,couldn't get temp tags. ?? Was promised stuff didn't get. Had to fight to get stuff i was promised, got lied to. Very bad experience
Jeff was incredibly personable and made the transaction seamless. From selecting the car to ensuring it met all my preferences, including sending videos since I couldn’t visit the dealership at the moment, Jeff went above and beyond. Starting the process in the morning resulted in me having a car by that evening.
Over the years, we've had a great experience buying several BMWs from Dave Ware at BMW of West xx. Louis. With his friendly demeanor, extensive experience, and in-depth knowledge, Dave is committed to helping you find the perfect BMW that suits your needs and fits your budget. The management team of Brent Staub and Linzie Foster goes above and beyond to ensure that BMW of West xx. Louis offers the best selection of both new and used BMWs. They also ensure that you receive the best value for your trade-in and that your purchasing process is smooth and hassle-free.
We were looking at 2 different vehicles from 2 different locations not only did he get both there to show us. He used a no pressure sales experience for excellent customer service.
Great experience purchasing a car from Aaron! He was professional, knowledgeable, and made the process quick and easy.
Nissan suntrup is an awesome dealership they will work with you to get you the best deal ever.
The dealership was great to work with and Zach met our needs and more He was a great person and actually sold us 2 SUV 's
No surprises. Quick and easy. Great experience! We couldn’t have asked for a better time.
Both Dylan Bounds and ( Jill? ) in finance were excellent with discussing and figuring money and payments with me.
When we entered the dealership the manager greeted us right away connected us with the right salesperson for my daughter who was looking for a vehicle he was not pushing he explained things and knew what type of vehicle would be best suited for her
I have a great experience with all the workers I would definitely recommend you guys to friends and family!
Jeff is a fantastic sales person. He got us the deal we were looking for and was very pleasant. Jill was great helping with the financial paperwork. She answered ALL our questions and concerns. We’ve been using their service department for 17 years. They are the best! We wouldn’t go anywhere else.
This was my service experience with Suntrup Hyundai South.. Had to wait to check my car in for a morning appointment. Service took longer than expected, no review or explanation given for service completed, Oil service light not reset, and car smelt like dope when i got in to drive off. Called and left message with service manager and got no call back. Stopped by dealer and asked to speak to the service manager and was told she just sat down for lunch. Not a good service experience at this location.
What a difference a GREAT Dealer makes!!!! These people are nothing short of Magnificent!!!! The whole process was friendly and efficient. ALL my needs were met to perfection. I HIGHLY rate the WONDERFUL dealership!!!
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new car at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
Selling a used car with only one key fob is not the epitome of professionalism. Especially when a replacement costs $385. Katherine was fantastic, but the support from the dealership was not what the wife and I expected.
Everyone at Suntrup are amazing to work with! Everyone is always so very helpful anytime I am there.
Very easy and helpful to work with. Very professional manor. Very pleased with the car that was purchased
I made an appt for a test drive not knowing what type of vehicle I wanted. I met with Brian, test drove a Kicks and had to have it! Based on the information Brian provided, the test drive and….quite frankly….the horrible experience I had across the street at a competing dealership, I was SOLD! I love my new car and appreciate the help Brian and Jill provided in helping make the buying process enjoyable. Many thanks!!!
My husband and I test drove a couple Tucson’s with Jeremy and he was so nice and down the earth. We did end up going another direction with our car search, but just wanted to shout Jeremy out for his knowledge and patience in the beginnings of our new car search, he was so helpful.
Great experience. Kris was very helpful and the dealership was quick and easy to work with.
Kris and the team at Suntrup were amazing. Both sides worked hard for a deal that was beneficial for both sides. I would definitely recommend them to anyone in the market for a Kia.
Jeremy was very diligent and covered a lot of material. He very thorough and good.
Everyone I have worked with at the dealership so far has been very helpful and attentive.
I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all.
The jury is still out on this one. I feel like I’m on a roller coaster from the time that I purchased my on car Labor Day. some parts of this purchase were nice and other parts. I feel like I’m living a nightmare. Please feel free to reach out to me and just an idea. Maybe send this survey out once somebody’s had a chance to be fully in their car, you can’t really tell from a test drive or the purchase. I haven’t had my car long enough to fully give feedback. I ... Read More DealerRater - Sep 24, 2026