Was a great experiance , Aaron went out of his way to help me out

We are giving Suntrup Hyundai ⭐️⭐️⭐️⭐️⭐️ thanks to Caleb Sturgeon for his searching and locating the Hyundai that we were looking for. He was quick and responsive to all our wants in a vehicle. Caleb made the deal very easy and trouble free. We very highly recommend Caleb and the team at Suntrup Hyundai. Thank you.

I bought a new car and it was totalled within a month. I spoke with Kyle Durbin and he was able to find me the car I was looking for in a timely manner. He even went out of his way to inform me on the purchase including hours outside of business and even on his days off. Thank you Kyle

Tony / Sales was excellent car delivery could have been better. Front underneath bumper was scraped before pick up. Not noticed trill home.

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. ... Read More

Full review text opened.

Google - Jun 6, 2026

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. After waiting, I reached out to the salesperson myself via email but still did not receive a response after four days. I ultimately waited 2 weeks. I then contacted the sales manager, who addressed my concerns the same day. He called that evening, apologized for the lack of communication, and reassigned me to another salesperson, Sina. Sina was excellent—professional, knowledgeable, and very helpful throughout the process. During our discussions, I shifted my interest from the X3 to a 2 Series Gran Coupe that had previously been used as a loaner vehicle and was available at a lower price point. *Of note, I researched & found this vehicle value significantly drops in value in a short span (checked on various sites).* Ultimately, I decided not to move forward with the purchase. Part of my decision was related to having an existing vehicle loan balance and not receiving enough on my trade-in to make the numbers work comfortably for me. While I understand the dealership can only offer what the vehicle is worth, I was not comfortable with the final out-the-door figures. Overall, my experience improved significantly once management became involved. The primary reason I am giving this dealership 4 stars instead of 5 is the lack of communication and customer service at the beginning of the process. Aside from that issue, I appreciated the professionalism of the sales manager and especially Sina.

Was a great experiance , Aaron went out of his way to help me out

We are giving Suntrup Hyundai ⭐️⭐️⭐️⭐️⭐️ thanks to Caleb Sturgeon for his searching and locating the Hyundai that we were looking for. He was quick and responsive to all our wants in a vehicle. Caleb made the deal very easy and trouble free. We very highly recommend Caleb and the team at Suntrup Hyundai. Thank you.

I bought a new car and it was totalled within a month. I spoke with Kyle Durbin and he was able to find me the car I was looking for in a timely manner. He even went out of his way to inform me on the purchase including hours outside of business and even on his days off. Thank you Kyle

Tony / Sales was excellent car delivery could have been better. Front underneath bumper was scraped before pick up. Not noticed trill home.

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. ... Read More

Full review text opened.

Google - Jun 6, 2026

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. After waiting, I reached out to the salesperson myself via email but still did not receive a response after four days. I ultimately waited 2 weeks. I then contacted the sales manager, who addressed my concerns the same day. He called that evening, apologized for the lack of communication, and reassigned me to another salesperson, Sina. Sina was excellent—professional, knowledgeable, and very helpful throughout the process. During our discussions, I shifted my interest from the X3 to a 2 Series Gran Coupe that had previously been used as a loaner vehicle and was available at a lower price point. *Of note, I researched & found this vehicle value significantly drops in value in a short span (checked on various sites).* Ultimately, I decided not to move forward with the purchase. Part of my decision was related to having an existing vehicle loan balance and not receiving enough on my trade-in to make the numbers work comfortably for me. While I understand the dealership can only offer what the vehicle is worth, I was not comfortable with the final out-the-door figures. Overall, my experience improved significantly once management became involved. The primary reason I am giving this dealership 4 stars instead of 5 is the lack of communication and customer service at the beginning of the process. Aside from that issue, I appreciated the professionalism of the sales manager and especially Sina.

Was a great experiance , Aaron went out of his way to help me out

We are giving Suntrup Hyundai ⭐️⭐️⭐️⭐️⭐️ thanks to Caleb Sturgeon for his searching and locating the Hyundai that we were looking for. He was quick and responsive to all our wants in a vehicle. Caleb made the deal very easy and trouble free. We very highly recommend Caleb and the team at Suntrup Hyundai. Thank you.

I bought a new car and it was totalled within a month. I spoke with Kyle Durbin and he was able to find me the car I was looking for in a timely manner. He even went out of his way to inform me on the purchase including hours outside of business and even on his days off. Thank you Kyle

Tony / Sales was excellent car delivery could have been better. Front underneath bumper was scraped before pick up. Not noticed trill home.

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. ... Read More

Full review text opened.

Google - Jun 6, 2026

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. After waiting, I reached out to the salesperson myself via email but still did not receive a response after four days. I ultimately waited 2 weeks. I then contacted the sales manager, who addressed my concerns the same day. He called that evening, apologized for the lack of communication, and reassigned me to another salesperson, Sina. Sina was excellent—professional, knowledgeable, and very helpful throughout the process. During our discussions, I shifted my interest from the X3 to a 2 Series Gran Coupe that had previously been used as a loaner vehicle and was available at a lower price point. *Of note, I researched & found this vehicle value significantly drops in value in a short span (checked on various sites).* Ultimately, I decided not to move forward with the purchase. Part of my decision was related to having an existing vehicle loan balance and not receiving enough on my trade-in to make the numbers work comfortably for me. While I understand the dealership can only offer what the vehicle is worth, I was not comfortable with the final out-the-door figures. Overall, my experience improved significantly once management became involved. The primary reason I am giving this dealership 4 stars instead of 5 is the lack of communication and customer service at the beginning of the process. Aside from that issue, I appreciated the professionalism of the sales manager and especially Sina.

Was a great experiance , Aaron went out of his way to help me out

We are giving Suntrup Hyundai ⭐️⭐️⭐️⭐️⭐️ thanks to Caleb Sturgeon for his searching and locating the Hyundai that we were looking for. He was quick and responsive to all our wants in a vehicle. Caleb made the deal very easy and trouble free. We very highly recommend Caleb and the team at Suntrup Hyundai. Thank you.

I bought a new car and it was totalled within a month. I spoke with Kyle Durbin and he was able to find me the car I was looking for in a timely manner. He even went out of his way to inform me on the purchase including hours outside of business and even on his days off. Thank you Kyle

Tony / Sales was excellent car delivery could have been better. Front underneath bumper was scraped before pick up. Not noticed trill home.

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. ... Read More

Full review text opened.

Google - Jun 6, 2026

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. After waiting, I reached out to the salesperson myself via email but still did not receive a response after four days. I ultimately waited 2 weeks. I then contacted the sales manager, who addressed my concerns the same day. He called that evening, apologized for the lack of communication, and reassigned me to another salesperson, Sina. Sina was excellent—professional, knowledgeable, and very helpful throughout the process. During our discussions, I shifted my interest from the X3 to a 2 Series Gran Coupe that had previously been used as a loaner vehicle and was available at a lower price point. *Of note, I researched & found this vehicle value significantly drops in value in a short span (checked on various sites).* Ultimately, I decided not to move forward with the purchase. Part of my decision was related to having an existing vehicle loan balance and not receiving enough on my trade-in to make the numbers work comfortably for me. While I understand the dealership can only offer what the vehicle is worth, I was not comfortable with the final out-the-door figures. Overall, my experience improved significantly once management became involved. The primary reason I am giving this dealership 4 stars instead of 5 is the lack of communication and customer service at the beginning of the process. Aside from that issue, I appreciated the professionalism of the sales manager and especially Sina.

Was a great experiance , Aaron went out of his way to help me out

We are giving Suntrup Hyundai ⭐️⭐️⭐️⭐️⭐️ thanks to Caleb Sturgeon for his searching and locating the Hyundai that we were looking for. He was quick and responsive to all our wants in a vehicle. Caleb made the deal very easy and trouble free. We very highly recommend Caleb and the team at Suntrup Hyundai. Thank you.

I bought a new car and it was totalled within a month. I spoke with Kyle Durbin and he was able to find me the car I was looking for in a timely manner. He even went out of his way to inform me on the purchase including hours outside of business and even on his days off. Thank you Kyle

Tony / Sales was excellent car delivery could have been better. Front underneath bumper was scraped before pick up. Not noticed trill home.

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. ... Read More

Full review text opened.

Google - Jun 6, 2026

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. After waiting, I reached out to the salesperson myself via email but still did not receive a response after four days. I ultimately waited 2 weeks. I then contacted the sales manager, who addressed my concerns the same day. He called that evening, apologized for the lack of communication, and reassigned me to another salesperson, Sina. Sina was excellent—professional, knowledgeable, and very helpful throughout the process. During our discussions, I shifted my interest from the X3 to a 2 Series Gran Coupe that had previously been used as a loaner vehicle and was available at a lower price point. *Of note, I researched & found this vehicle value significantly drops in value in a short span (checked on various sites).* Ultimately, I decided not to move forward with the purchase. Part of my decision was related to having an existing vehicle loan balance and not receiving enough on my trade-in to make the numbers work comfortably for me. While I understand the dealership can only offer what the vehicle is worth, I was not comfortable with the final out-the-door figures. Overall, my experience improved significantly once management became involved. The primary reason I am giving this dealership 4 stars instead of 5 is the lack of communication and customer service at the beginning of the process. Aside from that issue, I appreciated the professionalism of the sales manager and especially Sina.

Was a great experiance , Aaron went out of his way to help me out

We are giving Suntrup Hyundai ⭐️⭐️⭐️⭐️⭐️ thanks to Caleb Sturgeon for his searching and locating the Hyundai that we were looking for. He was quick and responsive to all our wants in a vehicle. Caleb made the deal very easy and trouble free. We very highly recommend Caleb and the team at Suntrup Hyundai. Thank you.

I bought a new car and it was totalled within a month. I spoke with Kyle Durbin and he was able to find me the car I was looking for in a timely manner. He even went out of his way to inform me on the purchase including hours outside of business and even on his days off. Thank you Kyle

Tony / Sales was excellent car delivery could have been better. Front underneath bumper was scraped before pick up. Not noticed trill home.

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. ... Read More

Full review text opened.

Google - Jun 6, 2026

I visited this dealership on a Saturday evening with the intention of purchasing a BMW X3. A friend had highly recommended the dealership, particularly the maintenance department, based on her positive experiences bringing her BMW there over the years. She often spoke about how friendly and helpful the service team had been. When I arrived, I spent some time looking at several X3 models but did not test drive any vehicles. I provided my contact information to a salesperson and was told that someone would follow up with me the following week. Unfortunately, I never received a call or email. After waiting, I reached out to the salesperson myself via email but still did not receive a response after four days. I ultimately waited 2 weeks. I then contacted the sales manager, who addressed my concerns the same day. He called that evening, apologized for the lack of communication, and reassigned me to another salesperson, Sina. Sina was excellent—professional, knowledgeable, and very helpful throughout the process. During our discussions, I shifted my interest from the X3 to a 2 Series Gran Coupe that had previously been used as a loaner vehicle and was available at a lower price point. *Of note, I researched & found this vehicle value significantly drops in value in a short span (checked on various sites).* Ultimately, I decided not to move forward with the purchase. Part of my decision was related to having an existing vehicle loan balance and not receiving enough on my trade-in to make the numbers work comfortably for me. While I understand the dealership can only offer what the vehicle is worth, I was not comfortable with the final out-the-door figures. Overall, my experience improved significantly once management became involved. The primary reason I am giving this dealership 4 stars instead of 5 is the lack of communication and customer service at the beginning of the process. Aside from that issue, I appreciated the professionalism of the sales manager and especially Sina.