This place is amazing!

My experience was pretty darn good considering I was there for my 30,000 mile service. Clay greeted me at my car and I knew from the start I was in good hands.

They were all very nice and judgement free. I would recommend them to anyone who wants to get an easy deal. Much better than the guys next door who wouldn't talk to me because I was in sweat pants and a tshirt.

All the people in the service department are awesome. James, Lindsay and Carol are most knowledgeable and can explain clearly and concisely service needs. My cars are retuned vacuumed, washed and dried. HW west service is the BEST!!!

I want to say they're a great dealership and I would recommend anyone to come and get a vehicle I want to thank Rodney Butler for all his help

The best kia dealer for service and great prices on maintaince sign up for coupons they outstanding value they truly care about you and car bought 3 cars and received awsome service ask for lindsay.

Great store and very kind service from Mark Baricko!

Tyler Wheat was my sales person, he displayed excellent customer service and was very accommodating. I would most definitely recommend my colleagues to Suntrup Nissan

We were very firm on what our monthly payment needed to be. Zach, Miles, Kyle and Mark went above and beyond to find a Nissan Rogue that worked within our budget.Thanks everyone!!!

I bought my Nissan Altima in 2018. Wilcox was my salesperson and was friendly, helpful, and accommodating. I would definitely recommend suntrup to any friends and family in the market.

Mike was very nice he made the first time buying experience it bit easy. It was nice that he was able to ease my mind and make sure I got the best deal. I would totally recommend Suntrup they have some great deals and the warranties are the best I've found during my used car purchase. Steve was awesome can't say enough good things about the guys who worked the best deal for me. Totally excited and happy with my purchase

We were very firm on what our monthly payment needed to be. Zach, Miles, Kyle and Mark went above and beyond to find a Nissan Rogue that worked within our budget.Thanks everyone!!!

My daughter and I arrived at 11:45 am and did not leave until 5:30 pm. Your first thought might be OMG almost 6 hours at a dealership? And normally you would be correct in thing what drudgery and a huge waste of time, but not if your sales rep is Jon Feraro! He made a tough situation amazing and took care of my daughter and made the deal work for her! Jon made the experience a joy and genuinely cared about her and our experience! Thank you Suntrup Family and especially Jon!! YOU ROCK!!

After being turned away from other dealerships Suntrup decided to work with me. Steve listened to my situation and helped me get out of my old car and into a brand new one. Even though I had some doubt, Steve gave me hope and I can’t describe how appreciative I am. I recommend Steve Harper.

Jon, was professional, informative, helpful and overall a nice guy, I came into the dealership, looking for a great car and Jon, accommodated me, with exactly the vehicle, I wanted. It didn’t take us long to close the deal, “THANKS JON, FOR THE SMILE, THAT’S STILL ON MY FACE”

I had a good experience when visiting Suntrup. After looking for a JEEP at several car lots I was able to find the PERFECT one here. Ashely, Mindy and Adam made this a Great Experience. I agree with the other review about the detailing part needing to be better. However, overall it was a GOOD Experience!!

Ashley was great, a lot of fun on the drive and a lot of help in store

Good very good KELSEY MILLER Was my service adviser thank you for your help and thank you ASHLEY GARTNER for selling my wife and me the truck

Excellent sales staff. Ask for Sarah.

I just purchased a 2019 VW Atlas and it was hands down the best car buying experience ever. I was assisted by Madeline Annunziata from start to finish. She thoroughly answered all questions I had via email before I was able to visit the dealership and test drive the vehicle. When I arrived she met me and asked what features were important to me to help me determine that the SE trim would fit what I wanted. She then brought up an Atlas SE for me to test drive. Madeline was very authentic in her excitement for the Atlas and entire VW brand. I can tell this is her passion. She was also very friendly and did a great job at establishing rapport with me. I never felt pressured by her or like I was being lied to. When it was my turn to sit with finance, Dan Linton was also fantastic. He was very genuine in his presentation and recommendation of options. Dan never felt pushy or stuffy like other finance manager's I've encountered in the past. This was my first new vehicle purchase and it is absolutely the best experience I've ever had buying something. I have already recommended people to visit Suntrup VW and see Madeline!

I've never had a better experience in the 30 years I have been purchasing cars! From the moment I walked into the door and asked for Zach...he superceded any expectation I could have had during my purchasing process. I live in Kentucky so my purchasing process began online. Zach had promised to come into work early to have the vehicle ready and all paperwork prepared for the purchase of my new 2019 VW Beetle. As promised, he greeted us pleasantly and with the utmost respect, had all the paperwork printed out and ready to sign, explained everything clearly and concisely, had finance ready immediately, and the vehicle detailed and gassed up ready for us to drive home in. I cannot praise Zach enough for the best car purchasing experience I have ever had! Thank you!

It was great going to buy a car and not being pressured. Brandon Jones was wonderful to work with. Very patient and he listened to us. Dave Chadwick was great through the finance work. Very personable staff. Loved that they let me keep the car over night to test drive to make my decision. Would definitely recommend this crew to anyone who hates buying a car...go there...you wont regret it.

Bought my new car from Zach yesterday. Every thing went very smoothly, and was a very pleasant experience. Now if it would just stop snowing!

The sales staff at BMW of West St Louis are great. Very personable and friendly. They went above and beyond to make sure we had a great experience, and we did. We love our 2019 BMW X3 and Veronica Tran, our sales person, is the best. She is very knowledgable about the BMW product line and took the time to explain them. Brandon Giganti helped us see the overall value in our deal. Bob Whay in F & I was great and made sure we had the products that fit our needs. Tahj (not Mahal) Grimes was so fun. He helped us navigate the new, amazing electronics and did it with humor and spirit. It was just an overall great experience.

I had a fantastic experience at West St. Louis BMW. Linzie Foster Jr was my salesperson and he was knowledgeable, courteous and sincerely wanted my experience to be excellent. Steve Toppins in Finance was outstanding as well. And giving a shout-out to Ty Ancona in Service for how great he is whenever I need service. This is my 3rd BMW from this dealer and they do everything right to earn my loyalty.

The sales staff at BMW of West St Louis are grreat. Very personable and friendly. They went above and beyond to make sure we had a great experience, and we did. We love our 2019 BMW X3 and Veronica Tran is the best. Brandon Giganti helped us see the overall value in our deal. Bob Whay in F & I was great and made sure we had the products that fit our needs. And Tahj (not Mahal) Grimes was so fun. He helped us navigate the new, amazing electrinonics and did it with humor and spirit. It was just an overall great experience.

I've been shopping for a specific color and package options on a BMW 535. Reached out to Veronica Tran when I found the car that fit.Veronica assisted throughout the process of confirming this is the BMW that we wanted as our next car. My wife (who also is named Veronica) and I flew into St. Louis from our home over 200 miles away, and drove home the car we had been looking for. As I have known for over 40 years-- you cant' go wrong with a "Veronica"-- or a BMW!